DT November 2017 by Digital Terminal

I N TERVI EW

“We Want to Increase Our Partner Base to 6, 500” Mr. Chandrahas Panigrahi, CMO and Consumer Business Head, Acer NOVEMBER 01-15 2017 VOLUME 08

ISSUE 21

New Technology Adoption Boosts Wireless Router Market in India 0 6: B I G BY TE CISCO LEADING INDIAN NETWORKING MARKET WITH 27.5% MARKET SHARE

-25

PAGE - 28

08: COVE R S TO RY

www.digitalterminal.in

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

CONTENT VOL - 08 , I S S U E - 21, 01 -15 N OV E M B E R 2 017

B IG BY TE

Cisco Leading Indian Networking Market with 27.5% Market Share

L A P P Y CORNE R

Acer Launches Predator Triton 700 Gaming Notebook in India

COV E R S TORY

New TechnologyAdoption Boosts Wireless Router Market in India

Publisher & Editor Executive Editor Associate Editor Editorial Coordinator Consulting Art Direction Office Administrator Visualiser Graphic Designer Production Head Marketing Executive Circulation

: : : : : : : : : : :

Rajeev Ranjan Jyoti Janda Rita Sharma Jai Prakash Vikas Sharma Rashmi Akriti Arora Abdhesh Kr Jha Rajiv Singh Balvinder Singh Gopal Kumar

Printed, Published and Owned by Rajeev Ranjan from S-560, IInd Floor, School Block-2, Shakarpur, Delhi-92. Magazine printed at Sangat Printers Pvt. Ltd. C-105, Naraina Industrial Area, Phase I, New Delhi. Editor Brajesh Kumar. All rights reserved. Reproduction in any manner, in whole or in part, is prohibited. Every possible care has been taken to print this magazine as the content have been sourced from in house writers, as well from other reliable sources including freelancers and content writers. We can not be held responsible for any mistakes or errors. We do not take responsibility for its absolute accuracy. All disputes are subject to the exclusive jurisdiction of competent courts and forums in Delhi only. While care is taken prior to acceptence of advertising copy, it is not possible to verify its contents, Digital Terminal cannot be held responsible for such contents, nor for any loss or damages incurred as a result of transactions with companies, associations for individuals advertising in its newspapers or publications. We therefore recommend that readers make necessary inquiries before sending any monies or entering into any agreements with advertisers or otherwise acting on an advertisement in any manner whatsoever

P RODU CT S HE L F

Tenda W15E Dual Band Router

FACE 2 FACE

Konica Minolta is a Leader in Production & Office Printing Solutions Mr. V Balakrishnan, Executive General Manager, Konica Minolta Business Solutions India Pvt. Ltd.

EDITORIAL & MARKETING OFFICE

Address :

News Dot Media Pvt. Ltd. 179 - A, 4th Floor, Jeevan Nagar, Opp - Tikona Park, MaharaniBagh, New Delhi- 110014

Landline :

011 - 45160276

Mobile :

09654690377, 09899600302

Email id :

info@digitalterminal.in, editorial@digitalterminal.in

Cover Image Courtesy: Freepik.com

B IG BY TE

CISCO LEADING INDIAN NETWORKING MARKET WITH 27.5% MARKET SHARE Cisco continued its dominance in the Ethernet Switch market due to increased spending from telecommunications and banking verticals in Q2 2017, followed by HPE and Juniper. HPE witnessed a double-digit YoY growth in Q2 2017 due to significant uptake from Government and education sector.

Point category witnessed significant growth in Q2 2017 due to the uptake from education and government sector.

The Ethernet Switch market in India witnessed a significant yearon-year (YoY) growth of 22.8 percent in Q2 2017 and stood at USD 135.5 million (by vendor revenue) according to IDC’s latest Asia/Pacific Quarterly Ethernet Switch Tracker, Q2 2017. Telecommunications, BFSI, Professional Services, Government and Education continued to be the key contributors in Q2 2017. Government initiatives such as Smart cities, Digital India, Make in India etc. would drive incremental investments for Ethernet switch segment in the Indian market. Notes: IDC Asia/Pacific Quarterly Ethernet Switch Tracker, Q2 2017. Cisco continued its dominance in the Ethernet Switch market due to increased spending from telecommunications and banking verticals in Q2 2017, followed by HPE and Juniper. Vendors such as Juniper, Nokia, ODM, etc. witnessed triple-digit growth in Q2 2017.

INDIA ROUTER MARKET Q2 2017 According to IDC’s latest Asia/Pacific Quarterly Router Tracker, Q2 2017, the Router market in India witnessed a year-over-year (YoY) growth of 26.9 percent in Q2 2017 and stood at USD 87.1 million (by vendor revenue). Telecommunications, Professional Services and Government continued to be the key contributors in Q2 2017. Telecommunication players investing

Cisco displaced D-Link and emerged as market leader with a 27.5 percent market share in Q2 2017. HPE witnessed a double-digit YoY growth in Q2 2017 due to significant uptake from Government and education sector.

heavily on 4G and VoLTE roll-outs to remain competitive in this space. Expecting very large orders from PSU telecommunication players in next couple of quarters. Cisco continued to lead the router market in Q2 2017, due to significant uptake from telecommunication players. Nokia emerged as the second-best vendor due to couple of multimillion dollars deals in telecommunication vertical and smart city projects in Q2 2017.

“Networking market is expected to grow due to digital initiatives, 4G rollouts, VoLTE rollouts, Wi-Fi campus, Hotspots, etc. Majority of the organizations are opting for digital transformation and investing in technologies like Digital Assistant, IOT, AR/VR, Robotics, ML, etc. to stay ahead of competition,” says Dileep Nadimpalli, Associate Research Manager, Enterprise Infrastructure, IDC India. “Traditional Networking would not be able to address the scalability and new age demands of these technologies, so expect increased acceptance of software defined solutions,” adds Nadimpalli.

INDIA WLAN MARKET Q2 2017

IDC INDIA FORECAST

The WLAN market in India stood at USD 43.1 million (by vendor revenue) in Q2 2017 or a decline of 8 percent compared to Q2 2016 according to IDC’s latest Asia/Pacific Quarterly WLAN Tracker, Q2 2017. Gateway router segment witnessed significant drop in Q2 2017 due to GST implementation. Majority of the partners slow-down their stocking of gateway routers as they are uncertain about the taxation polices/rates. Access

The Ethernet Switch, Router and WLAN market are expected to grow in single digits in terms of compound annual growth rate (CAGR) for 20162021. BFSI, Telecommunications, Government and education verticals are expected to attract incremental growth in the near future. Also expect investments from global cloud players and 3rd party datacenter players to address the increased demand for cloud solutions.

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

Acer Launches Predator Triton 700 Gaming Notebook in India The latest Predator Triton 700 Gaming Notebook is truly an amazing addition to the gaming notebook offerings by Acer so far. For a truly immersive gaming experience, the VR-ready Predator Triton 700 offers bright, vibrant visuals on a 15.6-inch Full HD IPS display.

Adding to it, Mr. Chandrahas Panigrahi, CMO and Consumer Business head, says, “Acer has the widest range of gaming PCs and with every launch of a new gaming laptop, we make sure that the experience is more immersive. Gamers looking for a sleek design with uncompromised power will find the Triton 700 to be the perfect machine. With an ultraslim form factor, it is one of the few Notebooks that was truly built from scratch keeping in mind philosophy of delivering the maximum performance in the Slim and light Package offering Maximum Efficiency.” For a truly immersive gaming experience, the VR-ready Predator Triton 700 offers bright, vibrant visuals on a 15.6-inch Full HD IPS display with 120Hz refresh rate and supporting NVIDIA® G-SYNC™ for buttery-smooth gameplay. Dolby Atmos® surround sound and Acer TrueHarmony™ deliver immersive audio with crisp, rich acoustics, while Skype for Business Certification ensures conversations are clear and lag-free.

ACER announces the launch of its highly anticipated Predator Triton 700 ultrathin gaming notebook in Indian. Flaunting its incredibly slim design, latest graphics and processors with industry-leading thermal technology, the Triton 700 definitely turns heads while devouring the most demanding games. The Predator Triton 700 houses the high-performance NVIDIA® GeForce® GTX 1080 (overclockable) GPU and 7th Generation Intel® Core™ i7 processors in a svelte 18.9 mm-thin (0.74 inch) aluminum chassis, thanks to Acer’s industry-leading AeroBlade™ 3D metal fans that increase airflow by 35 percent yet take up less space within the device. Two NVMe PCIe SSDs in RAID 0 configuration and up to 32 GB of DDR4 2400 MHz memory helps the system run at peak performance.

Rounding out the notebook’s powerful features are Killer DoubleShot™ Pro networking and Thunderbolt™ 3 connectivity, which provides speeds up to 40 Gbps and supports dual 4K video output. The Predator Triton 700 also includes two USB 3.0 ports (featuring power-off USB charging), one USB 2.0 port, an HDMI 2.0 port, one DisplayPort connector and a Gigabit Ethernet port for those preferring a hard-

LAPPY CORNER

wired connection. Networking is powered by Killer DoubleShot™ Pro technology, which picks the fastest network connection (Ethernet or Wireless) and sends all high priority traffic over that interface, while standard traffic is sent over the other. A large Corning® Gorilla® Glass plate above the keyboard serves as a window into the notebook’s cooling system, showcasing the AeroBlade™ 3D Fan and five heat pipes, and also functions as a Precision Touchpad. The precision gaming feel is completed with a mechanical keyboard, which delivers a satisfying typing experience and fast, accurate response times. The keys are RGB backlit and can be individually programmed. PredatorSense software enables gamers to control and customize the Predator Triton 700’s vitals from one central interface, including Overclocking, lighting, hotkeys, fan control and general system monitoring.

Price and Availability The Predator Triton 700 gaming notebook will be available in India through Acer Exclusive Stores and authorized online stores at a price of INR299999/-.

The Predator Triton 700 utilizes Max-Q, NVIDIA’s innovative approach to designing the world’s thinnest, fastest, and quietest gaming laptops. Max-Q approach, an integral part of NASA’s mission to launch man into space, is defined as the point at which the aerodynamic stress on a rocket in atmospheric flight is maximized. Thus, the design of the rocket is precision-engineered around Max-Q.

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

COVE R S TORY

New Technology Adoption Boosts Wireless Router Market in India “The wireless router market in India has gained exponential momentum in recent years and it is expected to grow more in next couple of years. To grab the emerging opportunities, brands are bringing high quality devices at a very affordable price. Enormous content on the internet andadoption ofmobile devices has pushed the networking market growthin India as well.There are plenty of brands that are providing wireless routers whether it is for home or for offices. More and more smaller cities, towns and villages are getting connected to Internet and that leaves a big market for routers in India. To ascertain the market state from the perspective of leading networking market brands, DT has prepared a special story on the “Growth of Wireless Router Market in India” and integrated opinion of all the key players. To know well about this market, go throw the story below:”

FUELING FACTORS

Marthesh Nagendra, Country Manager, India & SAARC, NETGEAR

In last few years, Indian networking market has grown due to boost in broadband and Internet adoption among consumers. Government push for Digital India which empowers every citizen to have internet access also help this market to grow. According to IDC, Networking market is expected to grow due to digital initiatives, 4G rollouts, VoLTE rollouts, Wi-Fi campus, Hotspots, etc. Majority of the organizations are opting for digital transformation and investing in technologies like Digital Assistant, IOT, AR/VR and Robotics.

Marthesh Nagendra, NETGEAR, Country Manager, India & SAARC said, “The growth of current wireless router market is increasing with Internet penetration. More and more smaller cities, towns and villages are getting connected to Internet and that leaves a big market for routers in India. As we have more and more connected devices in households, small office home office environment, the demand for routers with good processing power is increasing as the router acts as gateway and takes load of all network devices be it wired or wireless and share Internet connection. NETGEAR Nighthawk routers are doing pretty well in this segment as they are designed with better hardware to cope up with these situations. Another technology which is catching up fast is advance Wi-Fi systems which comes in pair and are meant for large homes/ apartments, bungalows with multiple floors, small offices etc.”

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

“The Wireless market witnessed little decline due to various factors, but is expected to grow around 4 to 5% in year 2017. Education, professional services and telecom were the major contributing verticals for wireless market said Mandar Joshi, Head - Channel Business, Mandar Joshi, Head - Channel Business, DIGISOL Systems Ltd. DIGISOL Systems Ltd. “Wi-Fi hotspots at public spaces and Increased adoption of Wi-Fi by education institutes to facilitate world class infrastructure will continue to see growth in the coming quarters. Technology upgrades to 802.11ac to support higher bandwidth requirement will also follow a growing trend. The demand for Wireless in the future will be accompanied by the growing emphasis on the IoT and Smart devices and workplaces.” The latest innovation in this domain has enhanced connectivity for mobile devices. Sanket Kulkarni, VP – Channel Sales (India & SAARC), D-Link said, “Connectivity is the key as people are constantly looking at ways to interacts & engage with technology being the enabler. This Sanket Kulkarni, VP – Channel Sales (India & SAARC), D-Link has resulted in huge demand for wireless devices, and uninterrupted wireless connectivity is crucial. As a result adoption of 11AC technology – the latest standard in Wi-Fi is on a rise. The fifth generation of Wi-Fi technology 11AC, delivers incredible speed and wide area coverage of up to three times as fast as the current “N” Wi-Fi. And D-Link being a leader in networking domain has already introduced a host of 11AC products. The recent noise around 4G is also driving demand for high speed devices. In my opinion 4G services are revolutionizing internet & data connectivity in the country. Being a leader in wireless segment D-Link has introduced devices that support the latest 4G mobile communication standard thereby allowing users to enjoy wireless Internet access at a much higher speed, and since these are unlocked devices they work with all service providers.”

Frank Rao,General Manager, India & SAARC, Tenda India

Frank Rao, General Manager, India & SAARC, Tenda India commented, “If you have asked me same question year back, I would have responded that Router market has grown at good pace and is to see big YoY Sale in coming year, but In last 12 months, the Indian wireless Router market didn’t grow too much due to cutthroat offering

from Jio which has adversely created new era of cheap mobile data. But then there are limitations to Mobile data compared to speed and connectivity. Even if we consider a prior mentioned effect, the benefit of Jio was that people started using the Internet more freely and frequently, which directly led them to hunger of better speed and connectivity and choosing out Better Router for the hunger of speed which was left out by cheap mobile data. Not to forget to address elephant in the room ‘GST’, which did act as a speed breaker to IT Market as a whole, now that market has been familiar with GST terms and rules, the market is growing stable.” “As far as Technology trend goes, We believe that as the new advance smartphones are entering the market, the 11 AC Standard is getting more generalized within customers, foreseeing we can say Dual-band routers and Mesh technology will be witnessing bright light ahead, Frank added. Sharing his thoughts, Bijoy Alaylo , General Manager – Sales , TPLink India Pvt Ltd said, “Wireless has seen a stagnant growth in the first half of 2017 but after the entrance of some companies providing huge data at affordable prices there has been an overall boost and Bijoy Alaylo , General Manager – Sales , TP-Link India Pvt Ltd requirement for high speed data and more connection ratio. Home wireless is seeing a revamp again through new connected devices over WiFi the connected home is the newest concept overtaking the regular WiFi requirement.” “The Wireless router market is on a growth path and it is not going to slow down very soon but will grow even further thanks to the exponential growth of the Smartphone market fueled by the increasing internet bandwidth made more affordable to consumers.” Prabu Subramanian, Sales Manager, Linksys-India and SAARC says, “Although IOT is touted to be the next big thing, there is still sometime for it to get into the masses yet. On the other hand a new trend called the Whole Home WiFi is catching up really fast across the world and it won’t be a long time when we see it here in Indian Consumers’ homes.”

GROWTH OBSTACLES Commenting on the factors that are hampering market growth, Frank Rao said, “Indeed though Technology has remained exceptional and people are upgrading their smart devices, a foremost hurdle we observe is the acceptance of people on investing money on the router. As far as price is acknowledged, yes, the cost is an important part but Tenda’s strength of having its own manufacturing unit with ample resources, help us to attain and sustain the affordable price segment with best quality products in this fiercely competitive market. At present we are operating pretty good and planning to invest more on marketing front to educate our customers and to maintain and build up the brand notable and distinguished Identity in India.”

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

“The major challenge is to reach to the consumers at the most affordable prices since the data consumption and data speeds have increased and people require higher end routers to suffice their needs. TP-Link has introduced a big range of High-End products to offer a mix of options to the consumers”, said Bijoy Alaylo. “India has always been a price sensitive market but that said, it is one of the biggest markets in the world which is on a growth trajectory. One of the major obstacle that we face is the slower adoption of the new technologies than some of the more developed countries in the world. Prabu Subramanian, Sales Manager, Linksys-India and SAARC This trend could be reversed if there are policies that support the industry by offering SOPs and making IT more affordable and thus increasing its adoption more in the Infrastructural development ”added Prabu Subramanian. “With rise of free sim cards and low tariff on LTE, we see the entry level segment or the low cost router market segment is getting affected. Customer in this segment are opting for a LTE Sim and making their smart phones as hotspots as this feature is supported by most smart phones.” Marthesh Nagendra said, “However, these are making shift arrangements. Customer who wants quality Internet and want to stream content into TVs are customers who would always prefer to go with high speed broadband with 100 Mbps and above speed available. We are targeting this market segment that need high speed Internet in all the connected devices with high performance so that streaming service, online gaming etc works flawlessly.”

CHANNEL ENGAGEMENT FRAMEWORK Channel partners are integral part of a business and talking about the engagement and support provided to partners Mandar Joshi said, “As a regular activity, this year also we will undertake events for our channel community, where we will be having 1:1 interaction with our channel partners. We also actively participate in the trade shows, expos, etc. Apart from these, we will also aggressively promote in-shop branding. We will regularly connect ourselves with our partners who have been selling our products through regular marketing updates and marketing brochures. Apart from these we conduct many training sessions to help upgrade their skills. We have big focus and budget to promote DIGISOL brand on digital media and create customer pull in the market. With advent of Digitization, Mobility and Social media, the brand presence on digital media is a must. The presence on online channel increases the visibility of the products and some customers who see the product online call the offline stores for products. In other words, online visibility brings business to the traditional channel as well.” 10

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

“We have a major portion of our marketing funds for Trainings and Seminar which helps the Channel to understand these markets and be technically qualified for offering these solutions. DIGISOL invests considerably in training and empowering their channel partners to build their own technical expertise as well as enhance the DIGISOL’s brand positioning and visibility in the industry. Sound market knowledge and in-depth understanding is helping us to emerge as a front runner in delivering end-to-end products to customers covering a broad spectrum in SOHOs and SMEs. We come up with new offers and schemes every quarter. We offer, loyalty and incentive schemes to motivate the channel partners. There are two parts of profit: One is upfront margin on the sales and the second if they give a certain amount of business quarterly they will get some extra incentive”, Mr. Joshi further adds. Sanket Kulkarni says, “Channel continues to be an integral part of our business strategy with channel engagement & partner profitability being of high precedence. As a result Partner engagement is crucial for D-Link, and we ensure all our strategies are devised keeping channel welfare in mind. D-Link conducts seminar/ partner engagement program at regular intervals to interact directly with channels. D-Link organizes such roadshows throughout the year in A, B & C class cities. The objective of these meets is to introduce partners to the latest in networking technology, update them on the product range, and address business concerns if any. To enable partners to sell better D-Link also conducts training & certification programs. For our Structured Cabling product line we have rolled out ‘D-Link Certified Cabling Expert (DCCE) program across India. DCCE provides participants with in-depth information on the technical aspect of the subject, evaluates trends for both copper &fibre products, and train them to design, install and conduct post-implementation testing of D-Link passive networking components for Infrastructure projects. Further, we at D-Link introduce various schemes on regular basis for partners that give them an opportunity to enhance their business value.” “Channel Partners can sell more by joining hands to provide the consumer with the better technological products by understanding their requirement, This way partners can sell a better product to the consumer giving both parties benefits on advancing technology and in this it is evenly important to join hands with the Global Brand which gives them technically competent products to service that customer to have better Experience.” Frank Rao said “This way everyone will be having a win-win situation. For channel engagement policies, we at Tenda prefer to closely cooperate with those determined channel partners who are also ready to put their efforts in Tenda products in his respective region. We make sure that Tenda’s partners get easy sell whenever they are pitching out our product to the consumer, with our continuous Investment in branding which results in customer knowing Wi-Fi, uses of Wi-Fi and how our products can help them in their day to day life. This invariably leads to demand. Not to forget, we make sure that our partners are promoted prominently across channel magazines and our official Facebook page, which gives customer trust on our partner and bonds our relation with our partners. To provide lucrative benefits Schemes and offers are introduced from CONNECTION time to time according to market requirement and status.”

are constantly looking for friendly local after sales support. Adding more, Sanket Kulkarni, says, “We at D-Link have invested in delivering exceptional customer experience through our service model – wherein we offer service right at the comfort of their door step through DDS (D-Link Direct Service). Further we have also launched service center at all major cities. These centers offer facilities for customer demo, product testing and problem simulation, quick replacement, along with accessories sale. D-Link reaches out to its customers in 150+ cities through its own D-Link Service Centers (DSC), which is support by its wide network of D-Link Service Partners (DSP) and Partner Courier Pickup (PCP). Further D-Link offers ‘Service at your door-step’ for Broadband, Wireless and 3G Lifestyle products through D-Link Direct Service (DDS).”

Bijoy Alaylo said, “TP-Link has always been running more and more channel based schemes to keep the partners engaged. We have launched various schemes in and around our focus products for the channel to push it through to the consumers. We always promote our channel to go hand in hand with us through our strategies.” “Linksys is a completely channel driven and pro-channel brand. We do everything to keep our channel partners happy, be it promotions or technical support or training or incentives, we do it all. Our partners are the pillars of our business and many of them have stood with us for almost a decade” commented Prabu Subramanian. “Visibility on the shelf, Emphasis on Security & Coverage, Training on features & providing installation guides, incentivizing partners, Parental controls for kids safety, Better selling tools to address the needs & requirements of the customer. Empowering them to address the basic trouble shooting issues” said Marthesh Nagendra.

SERVICE SUPPORT MODEL “In today’s highly competitive business environment, customer is the King. And customer service is very important to any organization because it is often the only contact a customer has with a company. When customers buy your product he shows some kind of faith and confidence in your products and you have to honour that with very high quality customer service and support.” Mandar Joshi said, “DIGICARE has embarked on a journey of consolidation and improving customer experience through a new model of service network that offers faster turnaround of customer service. Through its easy-to-access DTAC contact center and a wide network of Partners across the country, DIGICARE has implemented a lean and yet efficient service model where the customer can get his/her defective product exchanged with good units at the customer touch points instead of repairing them. This network is supported in the backend by the state of the art Repair Hubs at Goa which ensures the repair quality standards are maintained. With this new service management model, DIGICARE is all set to provide the best possible after sales support to DIGISOL and help making DIGISOL the most preferred Brand. Customer engagement is a long term commitment and after sales plays a crucial role in building a brands credibility. Customers are sensitive towards brand reputation, and

Sanket further adds, “Advance Replacement Next Business Day Warranty (AR-NBD) by D-Link is a premium support program designed exclusively for enterprise customers, wherein it offers hassle free quick resolution through a dedicated tech support team, along with advance replacement facility to customer location at zero additional cost. It is indeed D-Link’s unique service support model that has enabled it to sustain our customer base & also retain our leadership position in networking technology domain.” “At the primary point we make sure that products Tenda sells to its customers are of Best quality with minimal to no issues, but even though as it is an electrical device, problem ought to arise, thus we make sure our customers get easy access to services and RMA centers without much hassle. If the problem can be solved digitally, we have our technical support team on call for our customers. We understand that excellent service is essential and one of the most important aspects to do business in any market. And we at Tenda are planning to expand more service centers in multiple areas and provide on time after service” added Frank Rao. Bijoy Alaylo said, “We at TP-Link has always strived to provide a reliable service to our consumers. Service support is the base of retaining customers towards our brand and we have been continuously enhancing the service support by increasing our touch points in various cities. Going ahead in the rest of 2017 we would be increasing our Service points in every important city of each state for consumers to reach out to us with more ease.” “We at Linksys believe that a Brand becomes big only by the service that it offers to its customers at all the levels and the trust that its customer puts in the brand. To us Customer Service and Satisfaction is paramount. We strive to give our customers all the possible support which makes him happy and walk out with a smile by offering him a toll free line for any technical support that he may need or if the product is faulty, he can just go back to the point of purchase with the RMA number that he gets from the toll free tech support and replace his faulty device with a brand new unit without any questions asked” commented Prabu Subramanian. Marthesh Nagendra said “NETGEAR always believes in providing quality service and hence we are committed to customers for warranty and support. We provide 3 yrs warranty on our premium router category like Nighthawk Series & Orbi whereas we provide 2 yrs warranty on entry level 11ac routers. Technical support is provided by our highly trained support engineers through a toll free number and we make sure customer issues are resolved within 1st call of customers. Other than this we provide new box pack units as replacement and customer gets an upgraded model if the bought model is out of stock or end of life.” DIGITAL TERMINAL I 01-15 NOVEMBER 2017

PRODUCT SHELF

DIGISOL GEPON ONU ROUTER DIGISOL Systems Ltd launches new GEPON ONU Router with 1 PON and 1 Giga Port. It supports NAT/firewall and so on functions. It is based on the stable and mature GEPON technology, which has high performance/price ratio, and the technology of Layer 3 Ethernet switch as well. It is highly reliable and easy to maintain, with guaranteed QoS and fully compliant to IEEE 802.3ah EPON standards. Passive Optical Network (PON) technology offers competitive advantages including a long-term life expectancy of the fiber infrastructure, lower operating costs through the reduction of active components, support of up to 20km long distance between equipment nodes and most importantly offer of much greater bandwith. The feature rich DIGISOL DG-CR1010, is available at street price of Rs. 2700/- and comes with one year warranty.

TENDA W15E DUAL BAND ROUTER Tenda has launched its all-new W15E AC1200 Wireless Dual Band Hotspot Router. W15E is designed to provide a wireless network for small office, cafĂŠs, hotels, malls, large house etc premise. It is compliant with 802.11a/n/ac standard and delivers wireless rate up to 1200Mbps. Integrated with an external power amplifier and 4 high gain antennas, it provides excellent wireless coverage and high-quality wifi connection experience for the mobile user. W15E is equipped with captive portal service. Use of the 11ac dual band 1167Mbps rate, airtime fairness, 5G band-steering etc gives W15E optimization over wireless technology to improve wireless user capacity and ensure high-quality Wi-Fi connection. W15E supports 4 WAN ports. It can realize bandwidth averaging between two WAN ports base IP Group. Also, it reserves the possibility of bandwidth expansion in the future. W15E supports multiple VPN protocols including IPsec, PPTP and L2TP in Client/Server mode.

TP-LINK DECO M5 WHOLE-HOME WI-FI SYSTEM TP-Link announced the availability of Deco M5 Whole-Home WiFi Systems. Deco M5 is a mesh networking solution that provides seamless wireless internet coverage and comprehensive security via TP-Link HomeCare. With built-in antivirus and malware protection powered by Trend Micro*, Deco M5 provides a truly secure whole-home Wi-Fi system. Deco M5 utilizes TP-Linkâ&#x20AC;&#x2122;s Adaptive Routing Technology (ART) to ensure your network is always operating at top speeds, quickly identifying and selecting the fastest path for your devices to connect to the network. Deco M5 also optimizes connections between devices to deliver the very best in coverage and ensure you receive the strongest performance throughout your entire home at all times. With Deco, you also have the ability to control how bandwidth is used, making it easy to prioritize services and devices for heavy-bandwidth tasks such as HD video streaming, online gaming or video chats.

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

LINKSYS DUAL-BAND GIGABIT WI-FI ROUTER Linksys has launched the powerful Dual-Band Gigabit WRT1900ACS Router for the Indian market. Linksys India debuts the advanced WRT1900ACS Router that features an impressive 1.6 GHz dual-core processor and double the memory capacity (512 MB DDR3 RAM). The faster processor and added memory work in tandem to deliver improved wired, wireless, and storage device performance. The Linksys Dual-Band Gigabit WRT1900ACS Wi-Fi Router is made for both, home users and business professionals operating out of small offices and startups. Cutting-edge software includes Linksys Smart Wi-Fi Application with Network Map allowing users to remotely monitor and control their network anywhere, anytime.

D-LINK DWR-932C, 4G LTE MOBILE ROUTER D-Link (India) Limited announced the introduction of 4G LTE (4th Generation Long Term Evolution) Dongles & Routers in India. The new set of connectivity devices by D-Link support the latest 4G mobile communication standard thereby allowing users to enjoy wireless Internet access at a much higher speed, and since these are unlocked devices they work with all service providers. With a rechargeable battery, DWR-932 is small enough to fit in into a pocket making it highly portable. D-Link DWR-932C, 4G LTE Mobile Router allows users to access worldwide mobile broadband networks. Once connected, users can enjoy data transmission and media streaming on the go. Simply insert a SIM card and share 4G LTE Internet connection through a secure wireless network. This mobile Router can be configured to work as a Wi-Fi router or 4G modem.

NETGEAR NIGHTHAWK TRI-BAND GIGABIT WI-FI ROUTER NETGEAR®, Inc. rolls out advanced edition of its highly-rated and award-winning Nighthawk® X6 Tri-Band WiFi Router. The new Nighthawk® X6S AC4000 Tri-Band Gigabit WiFi Router with MU-MIMO (R8000P) now offers faster WiFi, a more powerful processor, and multi-user MIMO technology for improved performance and blazing-fast speeds when simultaneously streaming to multiple devices. The Nighthawk X6S Router with breakthrough tri-band WiFi and MU-MIMO is designed with gaming, streaming, and mobile devices in mind, making it ideal for simultaneous streaming too many WiFi devices in your home. The new Nighthawk X6S AC4000 Tri-Band Gigabit WiFi Router with MU-MIMO (R8000P) is available at Amazon.in for INR 17999.

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

C HA N N E L BU ZZ

MARG ERP FIRST CHOICE FOR JAIPUR PHARMA DISTRIBUTORS & RETAILERS Post GST, millions of small and medium size business enterprises, going digital for the first time, or wanting to migrate to a GST-enabled software are flocking to Marg ERP sending the company’s revenue soaring. The Marg software for invoicing, filing of tax returns and other business transactions is fast becoming the preferred software, not just for SMEs and MSMEs going digital for the first time, but also for many pharma distributors and retailers who wants to migrate to a more efficient, GST-enable and user-friendly system. Marg ERP is the country’s fastest growing integrated business management and inventory application software provider in the country. It has left other players far behind in acquiring new clients, especially among pharmaceutical distributors and retailers in Jaipur and elsewhere in the country. Many of the smaller software companies in Jaipur do not have the technology to deal with GST which is giving bigger players like Marg ERP with their superior technology and GST-aligned applications a field day.

VIVOTEK APPOINTED CTDI AS AUTHORIZED REPAIR PARTNER IN INDIA VIVOTEK has announced its strategic partnership with Regenersis (India) Private Limited (A CTDI COMPANY), a service, global engineering, repair and Logistics Company. As a part of the partnership, CTDI has now become the authorized servicing partner of VIVOTEK and will provide regional support in Delhi-NCR and Mumbai. The strategic alignment is aimed at minimizing the service time that VIVOTEK’s state-ofthe-art product offerings had to experience during maintenance. VIVOTEK, given the influx of advanced technology, had to send its products back to Taiwan which caused delays in restoration of services. The partnership with CTDI has enabled the firm to resolve this challenge by leveraging the local maintenance centres of CTDI. This will effectively reduce the service downtime, enabling near-instant restoration of services for VIVOTEK’s customers. 14

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

TAIT INITIATES ‘MARKET ADDA’ PROGRAM TO ADDRESS PROBLEMS OF CHANNEL COMMUNITY TAIT has come out with a new program called ‘Market Adda’ in Mumbai that provides an open forum to Channel Community to share the problems and possible solutions with minimal moderation. The first edition conducted in August on a pilot basis was successful. Subsequently feedback from participants about the improvement was collected and collated. Now TAIT wants to rollout the same as a quarterly event incorporating the necessary changes expressed by panelists and participants. Conceived by Rushabh Shah the outgoing president of TAIT, this event was well received and appreciated by all the board members, panelists and participants. Seizing the opportunities and dealing with disruptions were the main focus of the first edition. Next editions will focus on current challenges, upcoming opportunities, vendor issues, profitability and margins, disruptive technologies and business readiness to cope with the same.

SYNOLOGY COLLABORATES WITH SUPERTRON ELECTRONICS Synology® announces the partnership with Supertron Electronics, one of the leading distributors specializing in Enterprise IT facilities in India. With this association, Supertron Electronics will deliver Synology solutions to businesses of any size in need of advanced storage and networking services. “Synology solutions have been phenomenal in many regions of the world. We’re pleased to be one of the missionaries of Synology products and help this company expand,” said Vibhor Agarwal, Marketing Director of Supertron Electronics Pvt. Ltd., “Supertron offerings are better and stronger now with Synology on our portfolio. Also, with years of channel experience, we’re confident in delivering world-class services in line with the quality of Synology products.” Supertron Electronics has started shipping Synology products and providing consultancy services in its 35 branch offices and 18 satellite branches in India.

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

DT: How it is big for Acer to live a footprint in Gaming Industry?

Mr. Chandrahas Panigrahi, CMO and Consumer Business Head, Acer

I N TE RVIE W

â&#x20AC;&#x153;We Want to Increase Our Partner Base to 6, 500â&#x20AC;? India has a large and vast market across various territories and there is a good scope for all the vendors/ partners which are operating their businesses. Business opportunities are growing in the Indian market and to avail these opportunities, several new brands are investing in the market. Because of it, the challenges are increasing gradually and to clear off all the challenges, you need to have a strong service support, partner base and quality in the products or services. Mr. Chandrahas Panigrahi, CMO and Consumer Business Head, Acer tells DT about their market strategies, plans & their ambitions with Indian market.

Mr. Chandrahas: Gaming is about to take off in India and Acer has got a complete product range where is for casual gamers, hard-core gamers, serious gamers. Right now we have got everything, this is where we want to live a mark. This is the beginning of an era when we start from here, for serious gamers this is the brand for casual gamers this is the brand and therefore expose them to our technology.

DT: How you are positioning these products to the channel partners? Mr. Chandrahas: All our nitro have available with Acer norms and select partners who have an interest. One of our retailers come back and asking for more and more gaming because they see lots of gamers walking to their stores.

DT: How do you see the market after GST? How you are supporting your partners in this post GST phase? Mr. Chandrahas: Business have become more simplified, itâ&#x20AC;&#x2122;s become much more smooth, there will be initial hiccups for first 3 months but I believe this is the best thing happened in India. We are very channel friendly company, for partners we really take care of them. We are taking care of selling program, we are taking care of transitions, and we talk to them individually.

DT: What are your plans for OND quarter? Mr. Chandrahas: We have lot of excitements.

DT: What is the number of your channel partners? Do you want to add more partners? 16

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

Mr. Chandrahas: By end of this year we want to increase our partner base to 6, 500. We have a team to focus on it. We are working towards making more and more Acer malls, investing with multi-brand partners. We are creating a whole lot of experience in stores with our partners.

DT: What are your plans for better service support? Mr. Chandrahas: If you look at our service canters, we are giving some special services. For example, Acer mall, we have service connect for our customers who buy from Acer malls. We have a huge and wide service network and various programs we have done just to make sure that whenever there is customer escalations, we are able to attend faster and give them better service.

DT: What all investments you are doing for branding? Mr. Chandrahas: We are upgrading our infrastructure in service, investing in people, investing in building and partners.

DT: What is your vision for next 6 months? Where do you want to see Acer? Mr. Chandrahas: Acer we would like to see in next 6 months among the top 3 brands of choice in consumers mind and we are moving very closely towards that. Partners are seeing lot more positivity towards Acer. We are building a very strong partner team in all geography, we are building up our relationships. We have created a two green partner club where we hit top 35-40 partners in country and giving them additional attention whether its claims, support, there attention from Acer

NEW ARRIVALS

PORTRONICS “SOUNDCAKE” STEREO SPEAKER Portronics launches Re-Chargeable Stereo Speaker with TWS Technology “SOUNDCAKE”. Its TWS feature enables you to connect two SOUNDCAKE speakers via Bluetooth 4.1 and create a wireless stereo Left Channel and Right Channel. SOUNDCAKE also gives you great convenience of hands-free phone calls. With inbuilt mic and speakerphone facility, you can take/reject/end calls coming to your smartphone. You can end or deny calls very easily and continue with your favourite songs without missing a note. A single SOUNDCAKE offers two powerful 5 W inbuilt speakers with great amplifiers to offer fantastic surround sound output. The powerful industry-leading size of 2600mAh lithium Ion battery can play music for more than 8 hours on a single recharge. The battery can be recharged in just around 2 hours. Battery indicator LEDs make it easy to know the battery charge status. The new Portronics SOUNDCAKE is available in jet black colour at a price point of INR 2999 only.

ESY SMART TOUCH POS & LABEL PRINTERS ESY India has launched a wide range of ESYPOS products and solutions over the years. Today, ESY India proudly introduces a range of India’s first Smart Touch POS and Label Printers. The ESYPOS range of products was launched by ESY India in the year 2015 in collaboration with Pinnacle Technology Corporation, the world’s largest POS printer & solution device manufacturers, headquartered in Taipei (Taiwan). Within a span of two years, ESYPOS has emerged as one of India’s leading POS brands with a large number of installations across the country. ESY India is also offering onsite warranty for one year for Label Printers including the print head. It is the only brand offering warranty for print heads up to 50 km. In fact, to make ESYPOS Label Printers give better value for money, the company is offering a full version of the “Label Shop” Label editing software worth Rs.16000, free of cost.

TENDA V300 WIRELESS ROUTER Nowadays, more and more people would like to choose a device integrated with most functionality they need rather than 2 or 3 devices, Tenda’s V300 comes as a comprehensive package deal to such users. V300 is a 300Mbps Wireless Router, this router can also operates via Ethernet cable or 3G/4G Dongle backup. V300 Fuses the function of high-speed VDSL2 Modem which can provide up to 100Mbps downlink speed. V300 can support multiple connection types, including phone cable, Ethernet cable as well as 3G/4G dongle backup all these connection types comes in handy when you don’t want to keep adding new devices just to support your ISP connection.. It also provides other features such as USB Sharing, IPTV and TR-069 settings. For Security enhancement, the router offers multiple-level wireless encryption options, 128-bit WEP, WPA and WPA2, as well as wireless access control based on MAC address, to prevent unauthorised access and protects data transmission.

SEAGATE SKYHAWK AI DRIVE Seagate Technology launched SkyHawk™ AI hard disk drive (HDD), created specifically for artificial intelligence enabled video surveillance solutions. Building on Seagate’s 10-year track record of delivering surveillance optimized storage performance, SkyHawk AI provides unprecedented bandwidth and processing power to manage always-on, data-intensive workloads, while simultaneously analyzing and recording footage from multiple HD cameras. Analytics on video surveillance hardware is growing exponentially, forecasted to increase from 27.6 million shipments in 2016 to 126 million shipments in 2021 (Cropley, 2017), as hardware manufacturers continue to include analytics sensors on network video recorders (NVRs). This will only increase as AI – particularly deep learning and machine learning applications, such as facial recognition and analyzing irregularities in behavior – become increasingly prevalent. Equipped with Seagate ImagePerfect™ AI firmware, the drive reliably records high quality, sharp video footage with no dropped frames, while simultaneously facilitating AI-enabled NVR analytics – ensuring that intelligence gathered through video surveillance footage is not lost. DIGITAL TERMINAL I 01-15 NOVEMBER 2017

NEWS BRIEF TENDA SHOWCASED ITS PRODUCT RANGE AT SCAT INDIA 2017

KINGSTON TECHNOLOGY CELEBRATES 30 YEARS OF ESTABLISHMENT Kingston Technology announces that it celebrates its 30th year in the business as an innovative technology hardware provider for computers and devices. Kingston® was co-founded on October 17, 1987, by CEO John Tu and COO David Sun. The two co-founders continue to guide the company and remain very active in day-to-day operations. The entrepreneurial spirit of both owners and the success of the company have been recognized globally through the years. Kingston’s core tenets of respect, loyalty, flexibility and integrity have created an exemplary corporate culture — one that guides its relationships with customers, partners and vendors, and to which Kingston owes its success. The company continues to be the largest supplier of DRAM modules among non-semiconductor manufacturers and a leading maker of Flash memory products — especially SSDs — where it has become a dominant force among consumers and organizations alike looking to upgrade existing systems and data centers. A video celebrating 30 years can be found here.

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

Tenda was present at SCAT India 2017 which was held at World Trade Center Mumbai along with its National Distributor Fortune Marketing, this being a 3-day Exhibition was Organized by Satellite & Cable TV. These Three days Tenda India displayed its array of products which included GPON, EPON, VDSL2+, ADSL, All-in-one Router, Dual Band Wireless Routers, 3G Routers, Range Extenders, Outdoor and Indoor Access points, POE Switches and it’s all new Dual Band Load-Balance Hotspot Wireless Router. Indeed, all products were encircled by curiosity from customers and engaging inquiries on same. Tenda’s GPON HG305-G, G103 & EPON E101 were the star of the stall, with curious partners and SI’s as well as ISP investing the products. Ceiling mount AP such as i12 & i6 along with in-wall access point W6 all gain equal Interest from Dealers who were looking forward to increasing their business span and offerings. W15E being a new product in India due to its specs was gaining required attention.

DELL AARAMBH PARTNERS CENTA TO EMPOWER TEACHERS Dell in India announced its partnership with Centre for Teacher Accreditation (CENTA), expanding the reach of Dell Aarambh – a pan India, PC for education initiative – to CENTA’s growing community of 15,000 teachers in over 500+schools. The collaboration is a step forward towards empowering more teachers with career opportunities, professional development and technology, in addition to the 70,000 teachers Dell has engaged with, as part of the program. As the nation undergoes rapid digitalization, Dell is focused on equipping educators with the tools required to grow and succeed as digital citizens and to further equip students in securing their footing in Digital India. Having conducted digital literacy trainings for the effective use of a personal computer in teaching with 70,000 teachers in 4,000 schools across 79 tier 2- tier 4 cities in the country, Dell Aarambh’s partnership with CENTA is aimed at enabling teachers to upskill and uplift themselves in order to become digitally empowered future educators. Dell and CENTA together will focus on maximizing value for teachers who are being trained.

TP-LINK APPOINTS SAVIO ALMEIDA AS GM MARKETING FOR INDIAN MARKET TP-Link has appointed Savio Almeida as General Manager Marketing to enhance its marketing strategies in India. He will be responsible for leading the marketing team and strengthening Savio Almeida, General Manager – the company’s Marketing, TP-Link brand value and taking it to the next level. The company in recent time

has built robust and energetic team to capture much more market share in Indian market. Whereas Savio’s appointment to this new role in organisation is another move to work aggressively for effective marketing plans in coming days. “With extensive work experience and good knowledge about the Indian market, Savio’s appointment will help company to grow its footprint and business across India. “Marketing plays a vital role in the growth of a company. Our team will look forward to enhance the marketing plans and execute marketing strategies to take TPLink Brand to the next level. We are a Global Brand catering to the networking needs of our consumers worldwide, it’s my pleasure to utilize my knowledge and expertise to contribute company’s excellent growth in India.” said Savio Almeida, General Manager – Marketing. Savio has been part of TP-Link’s journey since its commencement in India. He has witnessed the company’s growth very closely and has also contributed to its success in Indian market. He has worked across different roles of leadership to take the business to the next level and making the brand one of the top networking brands in India.

ALTAF HALDE JOINS NETWORK INTELLIGENCE AS CYBER SECURITY GLOBAL BUSINESS HEAD

Network Intelligence, a 400-employee cybersecurity consulting firm announced the appointment of Altaf Halde as the Cyber Security Global Business Head. Halde has more than 20 years of experience in cybersecurity with responsibilities that have included enterprise account management, Altaf Halde, Cyber Security Global channel management, critical Business Head, Network Intelligence infrastructure and government relations. Halde was instrumental in growing the Kaspersky Lab’s product business faster than competition (as pointed out by IDC in their Endpoint security survey, 2013-14). He was also responsible for launching and building the security services arm of Kaspersky Lab with offerings around Threat Intelligence, Cyber Security Trainings, Penetration Testing, SCADA Security Assessments, Incident Response and Digital Forensics. Prior to Kaspersky, Halde headed the business for other cyber security MNCs such as Sophos PLC, Utimaco and Pointsec. Altaf Halde added, “I am delighted to join Network Intelligence. KK, an industry veteran and Network Intelligence have established a strong reputation in their existing markets as a committed and passionate services company. I have been impressed with the quality, skills, dedication of the team and the reputation it has with its customers. My goal is to help build this into a global brand with my expertise to win new account, setup new alliances and enter new markets.”

DIGISOL CELEBRATES 1ST SUCCESSFUL YEAR OF STRUCTURED CABLING BUSINESS DIGISOL Systems Ltd., celebrates its one year of successful Structured Cabling business. To mark 1st Anniversary DIGISOL organized nationwide celebration with its distributors and partners. Speaking on this occasion Mr. Shailesh S. Bhayade, VP - SCS Business, DIGISOL Systems Ltd. said, “Today as we celebrate our first anniversary, we are very excited to see that over such a short period of time we have made tremendous in-roads in this highly competitive market place. We are thankful to all our channel partners & SI customers who have believed in us & shown confidence in DIGISOL SCS solutions”. DIGISOL’s cabling portfolio includes Copper cabling solutions (Cat5e, Cat 6 & Cat 6A), UTP/STP LAN Cables, Keystones, Patch Panels, Patch Cords, Face Plates etc. The Fiber range has Fiber cables, Fiber Patch Cords, Pigtails, LIU couplers and an entire FTTH Product line. DIGISOL cabling products adhere to EIA/TIA and ISO/IEC international standards. They are RoHS compliant and are backed by international 25 years product warranty performance. DIGISOL Structured Cabling Systems is here to fulfill the network connectivity needs of medium to small businesses and home networks, as well as SME & Enterprises requirement.

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

FACE 2 FACE

Mr. V Balakrishnan, Executive General Manager, Konica Minolta Business Solutions India Pvt. Ltd.

K O N I C A M I N O LTA I S A L E A D E R IN PRODUCTION & OFFICE PRINTING SOLUTIONS Indian printer market has been growing tremendously since last few years. Apart from other factor, Digital India mission has been key for this outstanding growth in recent times. There are many brands who are giving tough competition to each other. But when it comes to production and office segment, Konica Minolta is a true leader in Indian market. The company has grown their market share from single digit and double digit in a very small time duration. Now the brand is maintaining its leadership position by offering excellent products and best service support to their customers. Mr. V Balakrishnan, Executive General Manager, Konica Minolta Business Solutions India Pvt. Ltd. shares his vision and thought in an exclusive interaction with DT on overall growth of the company since they started business in India.

DT: How do you see overall growth of Konica Minoltaâ&#x20AC;&#x2122;s Business in India? Mr. Balakrishnan: In 2010 when Konica Minolta came, we had about 2.8% or 3% market share. But today we have 24% market share combining both production and office. For us when it comes to revenue, both of that segment give us almost equal revenue. Konica Minolta is a leader in production and office printing solutions. In production market, it is our responsibility to ensure that we continue to work and grow in the market. In last 5 months, we are growing in both segment and we assure to have encouraging growth year-on-year. DT: How do you make sure that your devices are very much secured? Mr. Balakrishnan: Our all printers are very much secured and that has been one of the standard features of our offerings. Currently we are using one of the secured technology in our printers. Our printers are equipped with way-in reader to access. A way-in reader is a device that, unless you physically walk-up to the device, put your finger into the way-in reader only then it will release a print for you. This security feature has been key agenda for us while manufacturing printers especially in a financial institutions and now itâ&#x20AC;&#x2122;s available on our platform across. So when a buyer trust us and buy our products, we assure to give them full secured device. DT: How do you able to maintain leadership position in production printing solution? Mr. Balakrishnan: When Konica Minolta came-in in 2010, the size for production printer in India was around 400 unit. Last fiscal it was almost 1100 and we have sold almost 600 of them. Today I would say almost

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

60% of our customers in production printing are first time entrepreneurs, they started with us, they entered this field and they have done tremendously well. We introduced big change in printing of wedding albums as well. This has been a game changer and today I can say that almost 50% of all the albums printed in India, printed on Konica Minolta platform. It has been also a tremendous revenue booster or for our customers. In production, when we sell a press and someone puts up Konica Minolta press, he is putting up for creating and running his business. When you are running your business, your production uptime is very important. So to boost excellent support today we provide service at more than 46 locations in India. More satisfying has been the growth our customers have achieved while trusting our brand and they have grown from one shop to multi location outlets. That has been perhaps the most rewarding for Konica Minolta that all of us have been able to create new value, create work not for ourselves but for entire ecosystem for everybody connected with us. DT: How do you maintain very healthy relationships with your channel partners? Mr. Balakrishnan: Konica Minolta has globally grown by creating new value not just for itself but also for our entire partner ecosystem. In India also we came and started building robust partner network. As of today, we have almost150 key partners and I would say most of them have been with us ever since they came on board. This is because they work with most channel friendly organization in the world. Apart from best sales and technical support, we provide all sort of training required for them to grow in value chain which no other organizations offer to their partners. With growing days, we have been able to maintain very honest and healthy relation with our partners across India.

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

AIRTEL PARTNERS WITH CELKON TO OFFER 4G SMARTPHONE

T E L E C O M T O DAY

Bharti Airtel (“Airtel”) announced a partnership with Celkon, a leading Indian manufacturer of mobile devices, to offer a full touchscreen 4G smartphone at an effective price of just Rs 1349.The partnership is part of Airtel’s ‘Mera Pehla Smartphone’ initiative, under which Airtel plans to collaborate with device manufacturers to bring smartphones at the price of a feature phone. The ‘Celkon Smart 4G’ (which has a current market price of appx. Rs 3500) comes with a four inch touchscreen, dual SIM slots and FM radio. The Android powered 4G smartphone offers full access to all apps on Google Play Store, including YouTube, Facebook and WhatsApp. The device will come preloaded with MyAirtel App, Wynk Music and Airtel TV to add to the online experience of customers. It comes bundled with a monthly pack of Rs 169 from Airtel, which offers generous data and calling benefits. For details visit www.airtel. in/4gphone.

MYOPERATOR INTRODUCES CALL RECORDING PLATFORM To prevent unauthorized trading activities, markets regulator Securities and Exchange Board of India (SEBI) directed stock brokers to compulsorily keep record of orders placed by clients from 1 January 2018. MyOperator, a Delhi based cloud telephony startup has launched a new product for stock brokers to become SEBI compliant within 15 minutes without any hardware and software installation. MyOperator will provide its key features of call recording and SMS documentation to stockbrokers. Key players in the stock market viz. SAS Online, SIC Stocks & Services, MCX Clues, Trustline Commodities are already using MyOperator, he further adds. By deploying MyOperator, efficiency among the stockbrokers will increase to manage and handle calls during peak trading hours. There are over 35 thousand stockbrokers and sub stock brokers in India. The leading startup, MyOperator will serve as public cloud telephony to stockbrokers and will ensure to provide data security with strict administration rights to archive data.

DAVID CHANG, GLOBAL SALES DIRECTOR, GIONEE WILL LEAD INDIA OPERATION Gionee India announced that Mr. David Chang, Global Sales Director, Gionee Communication Equipment Co., Ltd will now lead the India operations for the brand. Gionee India has already established its leadership in the Indian smartphone market and with Mr. Chang’s skilled management the company aims to further consolidate its ranking amongst the top-selling brand in the country. He has 13 years of robust industrial experience, and has been associated with Gionee Communication Equipment Co., Ltd for over a decade. In his earlier capacity he has been responsible for driving global sales of the organization. With his strong experience, Mr. Chang has led his team through several significant accomplishments. In his new role, Mr. Chang will lead Gionee India’s next phase of growth in the country, wherein he will drive the overall operations and reinforce the brand positioning in the country, with emphasis on retail expansion, sales volumes and after sales establishing the connect with customers.

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

NOW USERS CAN CREATE THEIR OWN BHIM UPI ID ON THE PAYTM APP Paytm has introduced payments using BHIM UPI on its platform. Users can create their own Paytm BHIM UPI ID on the app, which will be issued by Paytm Payments Bank. Paytm users can link any of their Savings bank account with this unique Paytm BHIM UPI ID and start sending & accepting money. Paytm BHIM UPI IDs are being accepted across all banks and BHIM UPI apps. To create UPI ID, users can go to the BHIM UPI section on Paytm app home screen. These IDs will be users’ registered mobile number. For example, if a Paytm user registered mobile number is 9123456789, the UPI ID will be generated as 9123456789@paytm. Users can link their Paytm BHIM UPI ID with their existing Savings bank account. This feature preview is currently available on the Paytm Android app and will soon be available on iOS as well.

SMARTPHONE SHELF ITEL MOBILE INTRODUCES S21 DUAL CAMERA SMARTPHONE itel Mobile has launched its dual-aperture camera smartphone, S21. S21 is only smartphone under Rs. 6,000 offering a dual front camera function. itel S21 comes with a dual front camera with a panoramic field view of 120o. It also comes equipped with an 8MP rear camera with auto-focus, face detection, and other compelling picture enhancement features. S21 offers a more-than-adequate 16GB of internal memory, further expandable to 32GB, to meet the endless storage needs of its selfie-loving users. The smartphone also uses a 5” IPS screen with blue-ray eye protection and sunlight display that delivers a much brighter and more evolved viewing experience. The 4G VoLTE and VoLTE-enabled smartphone is powered by Android 7.0 (Nougat) with multi-window view, quick switching between apps, and a direct reply feature. Completing the package is a 2,700 mAh Li-polymer battery with battery optimization technology, which gives 2G talktime of 18 hours, 3G talktime of 15 hours, 4G talktime of 10 hours, and a long standby time of 350 hours.

HMD GLOBAL LAUNCHES NOKIA 2 SMARTPHONE HMD Global, the home of Nokia phones launches Nokia 2 in India. With two-day battery life, the Nokia 2 is built to keep going long after other smartphones need recharging. Combining a Qualcomm® Snapdragon™ Mobile Platform and a 5 inch, high quality display with the pure, secure and up to date Android experience, the Nokia 2 offers technology that you can depend on, all day every day. Its sleek frame is precision-machined from a single block of aluminium while Corning® Gorilla® Glass is complemented by sculpted polycarbonate on the back delivering both a great feel and the build-quality you expect from a Nokia smartphone. It’s not just about the high capacity 4100 mAh battery, the 5-inch LTPS LCD HD display offers a bright, crisp viewing experience. With an 8MP rear camera featuring automatic scene detection and auto focus, the Nokia 2 ensures you get fantastic shots every time. Using the 5MP front camera, you can capture the moment from any angle.

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

INFOCUS SNAP 4 SMARTPHONE InFocus, announced an exclusive offer for the InFocus Snap 4 smartphone. India’s first ever 4 camera smartphone will now be available to the consumers for just Rs. 9,999. InFocus Snap 4 was launched in September and was priced at Rs 11,999. The uniquely designed InFocus Snap 4 comes equipped with a quad camera setup which is the main highlight of the device; 13MP AF with 8MP dual rear camera with LED Flash Light, Digital Zoom for vibrant images and 8MP dual front facing cameras, to capture moments and click bright pictures to create memories even in low light conditions. The Snap 4 offers a striking and clear display with its 5.2 inch2.5D Curved Display, HD On-Cell IPS screen. It is crafted for a premium look and the elegant all metal uni-body finish makes the smartphone more desirable. It comes loaded with 4GB RAM + 64GB variant which is expandable up to 128GB memory (through micro SD).

XIAOMI Y SERIES SMARTPHONES Xiaomi announced the launch of a new smartphone series designed around people’s lifestyles with Redmi Y1 and Redmi Y1 Lite. The Redmi Y series is designed for people who need a smartphone that can complement and enhance their everyday routine and lifestyle. Combined with the user enhancements of MIUI, Redmi Y1 and Redmi Y1 Lite boast a large display, and solid battery life that can get you through a busy day. Alongside the new series of phones, Xiaomi also unveiled the global version of MIUI 9, the latest upgrade to its popular Android-based operating system, which includes new features designed for India. With MIUI 9, Xiaomi focused on faster app launches, and a smoother UI with reduced latency. MIUI 9 also brings split screen, an improved notification dropdown, as well as icon animations, and smart photo editing featuring object removal. The improved notification dropdown includes multiple styles, bundled app notifications, as well as quick replies right from the dropdown.

HORIZON Meet the Future

DIGITAL TERMINAL I 01-15 NOVEMBER 2017

RNI NO : DELENG/2010/31992

YEAR BOOK 2018

SO HURRY UP AND GRAB THE OPPORTUNITY TO PROMOTE YOUR BRAND THROUGH DTYB 2018.