Sustainability Report | 2017-2018 by cundallglobal

SUSTAINABILITY REPORT 2017-2018

The Crown Estate, Living Wall Â© Andrew Hendry

Foreword Our own sustainability journey continues – through engaging evermore staff in our Sustainability Diploma and the update our Sustainability Roadmap, and with our clients and projects, by the launch of our Beyond Report.

In a very busy year on all aspects of sustainability - one of the most significant actions was to complete our materiality review. This is a study of the elements of sustainability most material to us; a consultancy employing staff, occupying space, and advising clients and communities on built environment projects. We engaged our “Aspire” future leaders and external stakeholders to identify the most significant impact areas. These were identified as: • Climate Positive Action • Zero Carbon Energy • Health and Wellbeing • Materials and Supply Chain • Ethics and Equity • Climate Adaptation

Sustainability Report 2017-18 Cundall

These six impact areas will form the foundations of our upcoming Sustainability Roadmap which will be released in August 2018. We have also looked at improving the efficiency and the accuracy of collecting our data, which has included work to engage all our 21 offices to help them understand the definitions of our KPIs and to explain why this data collection is imperative to our sustainability strategy, we must measure to go forward. This had resulted in some anomalies in the historic data however we are now in a better position to report in the future.

Finally, the success of the Cundall Diploma continues. I have not found another company doing such a key piece of knowledge sharing and others are now asking us to help them deliver a similar course. Cundall is a business of people, so upskilling our staff has such a huge impact on every project Cundall delivers. The journey continues and in 2018-19 as we look forward to releasing our Sustainability Roadmap where we make a public commitment to our targeted approach of improving the impact we make across our business and within all of the projects and communities we are involved. Tomás Neeson, Managing Partner

Our Beyond Report was a highlight of the year for me, providing Cundall with an opportunity to improve the sustainability credentials of projects no matter what engineering discipline we are appointed to do. 1

INDUSTRY LEADERSHIP

In this report you can find the sustainability initiatives we have implemented and our performance data against our targets, split into our four cornerstones of impact: Industry Leadership, Our Projects, Our Workplaces and Homes and Communities.

Sustainability Report 2017-18 Cundall

We use the One Planet Living principles to ensure we take a holistic view and assessment of our business impacts and the projects we deliver for our clients. Throughout you will see which principles each case study relates to using the logos below.

OUR PROJECTS

OUR WORPLACE

OUR HOMES AND COMMUNITY

2017/18 Key achievements

52%

135

5kg

5.5%

of floor area with natural ventilation and/or connectivity to the outdoor

Beyond Reports issued to clients

Paper consumption reduced per person per year

Reduction in KWh/m2 if GIA for tenant office energy

Community projects achieved

Sustainability Report 2017-18 Cundall

Cundallâ&#x20AC;&#x2122;s commitment to improving sustainability practices in the industry is laudable. This year, the company continued to be involved in the World Green Building Week to raise awareness of green buildings. It went further than the theme set by the Council to make all buildings net zero by 2050, and provided ideas and case studies for buildings to become energy net positive. Bioregional was also very proud to have Cundall as the host of its One Planet Living Roadshows in Birmingham and Edinburgh, to explore how One Planet Living could help drive each cityâ&#x20AC;&#x2122;s green ambitions.

Sustainability Report 2017-18 Cundall

Although Cundall has not made as much progress towards its 2025 targets as previous years, the sustainability team has continued its engagement with offices worldwide, improving data collection and accuracy. In the summer of 2018, the company created a new sustainability roadmap which highlights further ways to incorporate positive change in its offices and projects around the world.

Through the lens of One Planet Living and the UN Sustainable Development Goals, Cundall is focusing on what truly matters to the company and its stakeholders. As Cundall enters the next phase of its sustainability journey, with a brand-new strategy, Bioregional is delighted to support it to achieve the stretching targets Cundall has set itself.

Sue Riddlestone OBE, CEO & Co-founder Bioregional

Photo by Scott Webb from Pexels4

Industry Leadership

Extract from ‘Doing Right by Planet and People WGBC Report’ - Cundall’s One Carter Lane Case Study

We believe in sharing knowledge and being agents of change. We operate in an industry that openly acknowledges that it needs to be less disjointed, it is a core part of our business strategy to help our industry innovate collaboratively.

Cundall has continued to share its knowledge both at its own events as well as industry conferences; our wide spectrum of industry knowledge has seen us present at over 60 events in 21 global locations this year. Our knowledge is sought by industry and academia with regular contributions to technical papers and industry publications. Chris Grundy, Director of IT and AV authored ‘Cyber Security in the built environment: Can my building be hacked?’ which was published in the Corporate Real Estate Journal. Stephen Campbell, Principal Building Services Engineer contributed to CIBSE’s Technical Manual on Building for Extreme Environments – Cold Climates (BEEC) and Ross Bale, Senior Security Consultant published ‘Designing Physical Access Control Systems: A design guide for consultants.’ Sustainability Report 2017-18 Cundall

For the sixth year running, World Green Building Week has continued to be a key event in Cundall’s diary, each year more of our Cundall offices welcome the industry to share their knowledge. This year, the World Green Building Council set the theme, and target, to make all buildings net zero by 2050 in a bid to fight climate change. Cundall took this a step further and based our presentations on becoming net positive. At Cundall we believe that aiming for zero carbon energy is not enough and that restorative solutions are necessary. To us that is the net positive challenge. We have a portfolio of projects which generate surplus energy to onsite needs so were excited to share our ideas with our clients. A collective enthusiasm was evident across our global events (of which we had over 500 attendees) that our goal of net positive was achievable.

In April 2018 we further collaborated with the World Green Building Council on the release of the global report ‘Doing right by planet and people: The Business Case for Health and Wellbeing in Green Building’. In this report we shared a case study of our London Office, One Carter Lane, which highlighted the tangible economic benefits that can be derived by investing in healthy work environments. We believe that this transparency of information helps to drive more businesses to adopt healthy work place designs in the future.

Industry Leadership Cundall acknowledges that to go far we must share and collaborate with the industry. We have done this by not only sharing our knowledge with peers but working with industry bodies to influence change in legislation, design guidelines and rating tools.

Simon Wyatt, Sustainability Partner discusses becoming net positive to tackle climate change at World Green Building Week 2017

Throughout our business, from graduate to partner level, Cundall employees sit on committees and boards for various industry organisations. This year Lee Leston-Jones was appointed to the IStructE Structures Futures Panel, an exciting opportunity for his experience and innovative approach to design to influence the future of structural engineering and the profession. The Panel has a strong focus on the profession’s approach to skills and knowledge in the context of an evolving industry.

We are also justifiably proud of the awards that our staff have received this year through demonstrating industry leadership and helping to inspire others within the industry. Notable achievements include Ozak Esu who was crowned Young Women Engineer of the Year (2017) by the Institution of Engineering and Technology. This was a huge achievement for Ozak who is continually dedicated to promoting women in engineering in her capacity as an electrical engineer based in Birmingham, UK.

Our Research and Technical Development strategy has seen an increase in staff applying for funding and resources, with a number of new projects commencing. This strategy allows our staff to spend time away from fee earning projects to develop their ideas in line with our Sustainability and Business priorities.

Cundall’s Global BIM (Building Information Modelling) Manager, Gavin Bonner, sits on the IStructE BIM Panel and has contributed to several construction industry publications regarding the take up of BIM and how the industry can progress.

Sustainability Report 2017-18 Cundall

This year apprentice engineer, Zak Heitmann, collected the award for Apprentice of the Year at G4C awards. Zak has been described as a competent, eager and driven apprentice engineer who is keen to progress his career. Cundall believes well supported apprenticeship programs are key to combatting the industry skills gap and we hope that our work will continue to provide opportunities for our apprentices to grow.

Ozak Esu

Lighting is a topic which straddles building performance, health and wellbeing and aesthetics . Our Global Lighting Director, Andrew Bissell wanted a greater understanding of what is defined as Human Centric Lighting and its impact. We do know that there is an impact on our biological clock and our sleep, health, wellbeing and therefore productivity. However, there is much we don’t know. Is it just about changing the colour temperature of the light or the intensity? Is it more about the quality of light? If you receive a higher quality of light does it need to be as intense as electric light? These are some of the questions if answered will allow us to deliver healthier buildings using considerably less energy. The research project is using our own offices as labs including Manchester (UK) and Adelaide (Australia).

Industry Leadership: Highlights Sharing our knowledge

Bioregional’s One Planet Living Roadshow, Birmingham, UK Cundall hosted the launch event of Bioregional’s Roadshow. The event was to introduce local businesses to a simple framework which will help put sustainable working at the heart of their organisations. Attracted by Birmingham’s aspiration to be a leading green city, the Roadshow promotes how local organisations can embrace sustainability as a catalyst to create a city that is more prosperous, healthier, fairer, more resource-efficient and better for business.

Sustainability Report 2017-18 Cundall

SPEAKER SPOTS

GROUPS OR COMMITTEES

UKGBC Future Leaders Programme James Spears, Principal Engineer in the Geotechnical team at Cundall, has been selected as one of 28 built environment professionals to take part in the UK Green Building Council (UK-GBC) Future Leaders programme 2018. The programme brings together a group of professionals from across the industry, to take part in a unique programme of leadership and innovation. The nine-month long programme aims to develop skills in personal leadership, collaborative thinking, business model development, innovation and storytelling.

21 CITIES

Green Building Day, Perth, Australia Cundall’s Oliver Grimaldi joined a panel discussion at Green Building Council Australia’s (GBCA) Green Building Day discussing ‘How can we achieve carbon positive?’ The theme of the conference was ‘Shaping the Future State’ and explored the fundamental actions we need to take as an industry to achieve our collective goals.

22 IN-HOUSE SEMINARS

National Sustainability in Business Conference, Brisbane, Australia David Collins presented at the 2nd annual National Sustainability in Business Conference. This conference explored sustainability best practice within organisations covering a wide range of topics including integration, politics, technology and waste as a resource. David shared how Cundall is embedding sustainable practices into their business and the impact and changes that have come from this.

Our Projects We want all our engineers and consultants thinking about and delivering sustainable solutions on every single project we work on.

Cundall diploma students

We delivered 1,933 projects during this year, and this is where we can make the biggest long-term impact. We recognise that our staff are a key part of the design process but may not understand how every decision can impact their project’s whole lifecycle. We therefore developed the Cundall Diploma to give participants the skills, knowledge and awareness to lead conversations, to educate our partners and to fundamentally change the way the built environment interacts with its surroundings and its inhabitants. With 13 modules, each lasting two months, this course covers the core sustainable design topics and gives participants a broad understanding of issues, trends and solutions required to educate partners and clients.

Sustainability Report 2017-18 Cundall

“Following the embodied impact diploma module, I completed a carbon accounting assessment of three different concept designs we were considering for the superstructure – CLT (cross-laminated timber), Glulam and Steel/Concrete. This made use of material volumes from our structural BIM (Revit) model and also considered the impact of transport carbon. Following this assessment, a drawing was produced summarising the output and issued to the client. This drawing helped persuade the client to proceed with choosing to build the superstructure out of CLT as opposed to steel/concrete which has a significantly higher total embodied energy and carbon.”

The CPD Standards Office have granted Formal CPD status in recognition of the high standard of content and the review processes

Robert Williams, engineer - Birmingham

Beyond Report Cundall released the first Beyond Report in July 2017, which encourages those working on projects to do much more than ‘just a good job’ or to ‘tick those boxes’ needed for certifications.

This tool provides detailed initiatives, based around the ten One Planet Principles and tailored to reflect the project typology, to make a project more sustainable. This includes examples of how these principles can be applied to a project, and explains the benefits that they will yield. And we provide it for free. In a year of many changes and uncertainties on a global political perspective, Cundall has remained consistent in our belief that we must go beyond the normal practice of running a business and strive to invest in opportunities and growth for all, having a net positive impact.

Sustainability Report 2017-18 Cundall

So, in uncertain times we call on the industry to take some control, demonstrate to all that we can help, we can lead, and that in every way, we can Go Beyond! This year we provided for free 135 Beyond Reports to our Clients, even if a small percentage of the recommendations were incorporated into the project, we have made a positive difference outside of our scope, and we will continue to push the industry going forward.

Our Project Highlights

Yau Ma Tei Police Station

Moneypenny

The design for the new Yau Ma Tei Police Station has a strong focus on sustainability and passive design. The building form provides more windows and access to daylight, and natural ventilation, whilst also consuming less energy through efficient Passive and MEP system design.

A three-storey 90,000ft² office within landscaped grounds with an orchard, wetlands and meadows. The project benefits from a mixed mode cooling and ventilation design to minimise energy consumption. A ground source heat pump system and roof mounted PV panels help to reduce the building’s carbon footprint. Rainwater harvesting system providing grey water for flushing toilets.

Hong Kong

Wrexham, UK

Royal Adelaide Hospital

Here East, London, UK

The 800-bed Royal Adelaide was the first largescale hospital complex in Australia to achieve a certified 4 Star Green Star – Healthcare As Built. The site boasts a total of 3.8 hectares of landscaped environment and has been designed to optimise daylight, reducing the demand for artificial light. Extensive energy metering and reporting strategies are in place to identify and manage energy consumption. Onsite generation systems utilise waste heat to provide heating to the building.

Here East is a new digital quarter for London, which was repurposed from the former London 2012 Olympic International Broadcasting Centre (IBC). It was recognised at the AJ Retrofit Awards 2018 with the deciding jury calling the development ‘a resilient solution which future-proofs the building’ by providing a ‘dynamic twenty-first century working environment’.

Adelaide, Australia

Sustainability Report 2017-18 Cundall

London, UK

Our Project Highlights

DHA Liv Apartments

The Porter Building

This residential project has received formal One Planet Community recognition. It has used the ten One Planet Principles to go beyond minimum compliance with initiatives that not only reduce the consumption of natural resources but create a community that benefits the health and wellbeing of the residents. Targets include diverting 60% organic waste from landfill and ensuring that residents in the development get to know more than five of their neighbours’ names.

The Porter Building is a five story, 100,000ft² new build development in Slough. One of the most sustainable features of the building is that the structural loading is designed so that it has flexibility for future modifications, and updates in technology, i.e. more efficient, more fire resistant or more sustainable cladding. This will mean that the building should have a much longer life.

The Crown Estate

American University of Sharjah

Perth, Australia

London, UK

Slough, UK

The Crown Estate’s new workplace achieved WELL Platinum certification through the WELL Building Standard™ - the first scheme in Europe to achieve the rating. Energy saving installations, such as LED Lighting, daylight dimming and absence detection, are supported by monitoring of energy use and water consumption, with automated shut-off leak detection. The buildings green roof features bird/bat boxes, planters and invertebrate habitats aimed at attracting wildlife.

Sharjah, United Arab Emirates

Sustainability Report 2017-18 Cundall

The new Engineering Science Building includes classrooms, laboratories, offices, meeting rooms and an auditorium. Cundall provided structural engineering peer review services for the Engineering Science Building. Consequently we were able to significantly reduce the materials required as part of the design optimisation process including reducing wall and core slab thickness.

Our Workplace Following the success of our London Office which received the first WELL Standard rating in Europe, Cundall has continued to create working environments that not only reduce their resource consumption but also improve the health and wellbeing of our staff.

This year our Birmingham office reached capacity, therefore we expanded by taking an additional floor. It was decided for this office to be designed to the WELL Standard. It is set to be the first WELL Standard Building in the UK Midlands and Cundall’s second WELL accredited office. Our own offices continue to be recognised at industry awards with Cundall’s Hong Kong office fit-out awarded the bronze medal for Best Sustainable Design in Asia Pacific in the Design Excellence Awards by Interior Design Confederation of Singapore (IDCS). The Design Excellence Awards recognise the best of interior design in the commercial, residential and public categories in Asia Pacific. Additionally, our London office was awarded Wellbeing Initiative of the Year Award at the Construction Investing in Talent Award.

Sustainability Report 2017-18 Cundall

Cundall Dubai office

This year saw our Perth office move; they used this opportunity to create an office environment that promotes health and wellbeing whilst remaining sustainable. The benefits of a diverse workforce are well-documented, and Cundall have always recognised the impact that different perspectives can have on our business, and on the work that we do for our clients. Cundall is committed to building and maintaining a diverse base of talent, and an inclusive place to work. This will not only benefit our business and our industry, but also the standard of work we can deliver for our clients.

This year we have introduced several initiatives to improve diversity in the business, including mandatory unconscious bias training encouraging our staff to take steps to mitigate the influence of bias at work and the release our “Taking Action on Gender Diversity” report (UK). This report identified that in the UK, 27% of our staff are female, compared to an average of 11% in the industry. For the second time, Cundall took part in the GCC Global Challenge, designed to encourage staff to be more active, with teams across the globe challenged to walk 10,000 steps for 100 days. This time we had 56 teams signed up and had all of our global offices were represented. As a company, we burnt 9,289,330 calories, had a daily average step count of 12,615 and a total step count of over 414 million. 12

Our Workplace: Materiality Review In 2017 we embarked on a journey to create a new sustainability roadmap to increase our commitment to positive change.

This started with our materiality review where we assessed stakeholder importance relating to sustainability issues. We brought together a large cross-section of internal and external stakeholders consisting of; current and future leaders of our business, key clients across the globe and well-respected industry bodies including UKGBC, Bioregional and Forum for the Future. We invited them to look critically at our business, what we have achieved and where we are going. The heatmap displays the current sustainability issues, mapped using OPL principles that our peers and competitors within the built environment believed were material to their business. This complimented the findings of our client survey and helped us identify sustainability items which were most important to us.

Sustainability Report 2017-18 Cundall

The materiality review process allowed us to identify the highest priority â&#x20AC;&#x2DC;Cundall Sustainability Aspectsâ&#x20AC;&#x2122; which we have committed to take forward as a business. The output of this exercise was feed into an updated sustainability roadmap which addressed the growth of our business in terms of size, scope and geographical location and the UN Sustainable Development Goals leading to a more targeted approach.

Importance to stakeholder

HIGH

LOW LOW

Importance to businesses

HIGH

Our Communities Making a difference outside of work, to actively contribute to local communities and help our staff (and their family and friends) lead more sustainable lives is an important part of our values as a business. Inspiring future generations at Loreto School, Australia

Cundall proudly supported the Edinburgh based charity ‘It’s good 2 give!’ by helping build Ripple Retreat, their recently opened respite house for young people with cancer and their families. Cundall supplied mechanical, electrical and sustainable engineering services in the construction of the beautifully serene £1million retreat on the southern bank of Loch Venachar, Callander. Cundall undertook dynamic thermal modelling of the building to ascertain the potential thermal comfort performance of the spaces using natural ventilation via external window openings. To aid the sustainability of the facility the heating and domestic hot water is provided from an Air Source Heat Pump utilising a reverse refrigeration cycle of condensation and evaporation of a liquid/gas, with an electric pump compressing the gas to create heat energy.

Sustainability Report 2017-18 Cundall

Cold water is provided from a localised bore hole with a water treatment plant within the building. In August, Cundall launched its new volunteering programme; “Inspiring the Next Generation”. It aims to tackle the skill shortage in the construction and engineering industry by encouraging staff to volunteer their time and skills to promote different engineering disciplines. This has included developing existing links with local schools, colleges and creating new ones. The scheme aims to promote engineering in general and increase the understanding of possible careers in the industry.

Examples of initiatives around the world include: • Mentoring as part of the Adelaide Sustainability Association Young Student Leader’s Mentorship Program. • Introducing engineering opportunities to students at the Doha British School. • Welcoming 17 female students to our Newcastle office on International Women in Engineering Day to learn more about engineering. • Teaching children at Yew Tree School, Newcastle, UK the basics of ground engineering.

• Working with King George V School, Hong Kong, on a number of projects. This included ‘Developing Design Thinking’ for Year 8 students who were tasked with designing a water proof shelter for their sports field. • Discussing what sustainability really means with primary school students at Lorretta Girls School, Sydney.

Our Communities: Map around the World BIRMINGHAM Team competed in the 100 mile Birmingham Velo Race on the 24th of September and raised money for the NSPCC.

EDINBURGH A team of knitters created blankets for those in need distributed by charity Knita-Square to help vulnerable children in South Africa.

BUCHAREST Everyone brought in unwanted clothes and donated them to a local charity to be distributed to homeless people around the city.

LONDON Competed (and won) in the annual CRASH Sailing Cup Championship to raise money to help homelessness and hospice charities with their building projects.

NEWCASTLE 21 staff members took part in a 5km Colour Run Charity event to raise money for Cancer Patient Care Charity - Daft as a Brush.

SINGAPORE Took part in Movember raising funds for prostate cancer, testicular cancer, mental health and suicide prevention.

AUSTRALIA Brisbane, Adelaide, Melbourne and Sydney all took part in Clean Up Australia Day, with Brisbane getting others in their shared workspace involved too. DOHA Participated in the Breast Cancer awareness campaign and raised money for the Qatar Cancer Society.

Sustainability Report 2017-18 Cundall

MELBOURNE The office organised a food drive for charity Food Bank Australia. SYDNEY Cundall staff volunteered for key fundraising events for homeless charity Property Industry Foundation (PIF) including their annual ball and their regatta.

Performance against the ten One Planet Living Principles

Sustainability Report 2017-18 Cundall

ÂŠ Andrew Hendry

Encouraging active, sociable, meaningful lives to promote good health and wellbeing.

In 2017 we introduced a flexible employee feedback platform in an attempt to combat declining participation in the annual staff survey. This new system computes a “proud to work” and “health and happiness” score but does not specifically ask whether staff think Cundall is “a great place to work”. As yet there has been no increase in staff participation, but it is still early days. There has been an increase in those believing Cundall to be a great place to work with only a very slight decrease in the amount of pride taken in working with the company.

Creating safe, equitable places to live and work which support local prosperity and international fair trade. The launch of the Cundall Diploma in 2016 resulted in a significant increase in the number of internal sustainability seminars and workshops conducted throughout the business. Whilst our data shows a decline in the 2017/18 reporting period, we believe these events are taking place but may not be recorded appropriately and this is something we will monitor closely.

The percentage of staff under the living wage remains at 2.5% of all staff in Cundall, including internships. We continue to work hard towards our 2025 target of 0%. As required by UK law we continue to offer 100% of UK business operations staff with access to flexible working options. These options are not restricted to UK offices but encouraged throughout our international offices.

We can successfully report there have been no incidents of non-compliance within our Ethical Business Policy (UK Business operations only).

A number of offices have moved to new locations or undergone refits resulting in a notable increase from 34% to 52% in the percentage of floor area with natural ventilation and/or access to connectivity to the outdoor. With these changes we have also successfully maintained the percentage of workstations within 7m of a window so that it exceeds the 2025 target.

Sustainability Report 2017-18 Cundall

Nurturing local identity and heritage, empowering communities and promoting a culture of sustainable living. In 2016 Cundall celebrated 40 years as a business and to celebrate pledged 40 000 hrs of volunteering. We had a fabulous response by staff to this commitment and it went a great way to strengthening our relationships with our local communities. Although there has been a sharp decline in the volunteering hours for this year, we continue to be involved in a variety of community projects and as such have met our desired 2025 target.

Sustainability Report 2017-18 Cundall

Protecting and restoring land for the benefit of people and wildlife.

Our financial donation to charity remains 0.03% of the total turnover of the business. This is primarily attributed to our focus on probono activities where we donate our time rather than money. Our collection of works by local artists continues to grow and we continue to work towards our goal of all offices possessing such artwork.

Over the last twelve months the percentage of Cundall offices that provide habitat for birds and insects has not changed. This low score of 11% is somewhat unavoidable as our office space and location requirements mean we reside in corporate real-estate commercial spaces which limit the opportunity to provide such habitat. Overall staff participation in tree planting or other local wildlife conservation activities remains low though its popularity continues within our Australian offices.

Clean Up Australia Day

Cundall staff volunteered to help clean up areas around their cities, removing rubbish from the environment and ensuring recyclables didnâ&#x20AC;&#x2122;t turn into landfill.

Sustainability Report 2017-18 Cundall

2017/18

18 18 18

2016/17

Greater effort is required to source food that is local and seasonal to ensure we meet our targets.

2015/16

Our recently refurbished offices in Adelaide and Perth have both reduced their water intensities to 0.3 kL/m². An important attribute in a country where water efficiency is such an important issue.

The coordinated efforts of our staff continue to positively influence the amount of organic, fair trade and vegetarian food and drink procured by our offices. We have seen steady progress having reached the halfway mark for our 2025 targets.

2014/15

To counter this two of our other major offices – Manchester and Newcastle – have recorded significant decreases in the water consumed over the last twelve months.

% of vegetarian food purchased

2012/13

Capturing the water consumption of offices continues to be a major challenge due to our reliance on landlord data and lack of sub meters servicing our offices. This year’s figures show a 36% increase in the total amount of water consumed. Our London and Birmingham offices have been identified as the main contributors to this increase. Though results are not necessarily due to increased consumption. In previous years the London office’s water consumption figures have been estimated due to lack of data. This has now changed with actual data now being provided by the landlord. Birmingham figures are a result of lack of access to data and possible miss reporting in previous years.

Promoting sustainable humane farming and healthy diets high in local, seasonal organic food and vegetable protein.

2013/14

Using water efficiently, protecting local water resources and reducing flooding and drought.

AVERAGE GLOBAL TRAVEL MODES

Reducing the need to travel, encouraging walking, cycling and low carbon transport.

29% CAR/TAXI 2% WALKING

In 2017/18 carbon emissions associated with business travel have continued to rise. Continued growth as an international business will be a contributing factor though business travel data suggests there has been a move away from train use and an increase in car travel and flights. The reasons behind this require further investigation and a possible review of our business travel policy. Train travel may have declined for business use though it remains the main means of commuting for our staff. The percentage of time driving has not change though there has been a reduction in the amount of walking and use of bus transport.

Sustainability Report 2017-18 Cundall

13% TRAM 2% CYCLING 1% BUS 48% TRAIN 5% MOTORBIKE

Using materials from sustainable sources and promoting products.

Reduced use of resources continues to be a strong point for Cundall as a business. We continue to use less paper and staff consumed a minimal 13kg per person this year and we increased our use of FSC or recycled paper to 77% of the total consumed. Our offices continue to adopt the use of natural cleaning products with 58% now doing so.

Reducing consumption, re-using and recycling to achieve zero waste and zero pollution.

Reduce paper consumption (kg of paper/ person)

18 13

Our approach to measuring office waste and reporting against our zero-waste target has been reviewed and amended during this reporting period. A “snapshot” is now taken by way of a bi-annual waste audit completed by Cundall Diploma participants as part of their “toxicity and pollution” module. Previous inconsistency between offices in the capture of waste and the reuse, recycling and disposal options available made for variations in office data that were not comparable. This new waste audit allows for a universal approach to measuring waste and also acts as an excellent education and awareness tool.

Sustainability Report 2017-18 Cundall

2017/18

2016/17

2015/16

2014/15

2013/14

2012/12

The next waste audit is due to be completed in 2018 and so the results will be reported in the 2018/19 Sustainability Report.

118

The challenge still lies in how we work with landlords to improve the base build consumption of energy. Although the tenant office energy intensity figure is excellent, the overall (tenant + landlord) office energy intensity figure has increased to 256 kWh/m² of GIA which now exceeds the 2025 target.

111 111 108

It has been proposed that our Zero Carbon Energy technical working group draft a green lease that requests suitable submetering options as part of a larger energy management strategy for at least the tenant space but ideally also the larger base building space.

2017/18

2014/15

2013/14

101 2012/12

Sustainability Report 2017-18 Cundall

107

2016/17

Energy management is again a key aspect of our performance this year. The tenant (our leased space) office energy intensity has reduced from 107 to 101 kWh/m² of GIA. This is now only one unit off of our 2025 target of 100 kWh/m² of GIA.

Tenant office energy (kWh per m2 of Gross Internal Area)

2015/16

Making buildings and manufacturing energy efficient and supplying all energy with renewables.

Progress against our Key Performance Indicators

Sustainability Report 2017-18 Cundall

Photo by Daniel Fazio on Unsplash

Objective

Annual Indicator

Baseline

2012/13

2013/14

2014/15

2015/16

2016/17

2017/18

2025 Target

Background data Full Time Equivalent Staff

People

465

334

383

452

566

640

690

Number of Offices

Number

Number of Offices with more than 10 FTE staff

Number

Floor Area

5,485

5,585

5755

6501

7340

8061

Occupancy Density

m2 per person

16.4

14.6

12.7

Turnover

11.5

11.7

£45.1m

£52.1m

£60.3m

not measured

52%

not measured

7.8

7.3

Health and happiness 75%

Measure and improve staff health and happiness at work

% of staff agreeing its a great place to work

Proud to work at Cundall (average score)

Proud to Work: average score out of 10

Health and happiness (average score)

Health and happiness: average score out of 10

Measure and improve staff health and happiness at work

% of staff participating in the survey

75%

Workplaces to have natural ventilation and/or connectivity to outdoors

% of office floor area with natural ventilation or access to external work spaces

75%

81%

Workplaces to have good daylighting and/or external views

% of workstations within 7m of a window

50%

79%

Sustainability training of staff

No. of sustainability training seminars held each year in Cundall offices

4.80%

0.50%

60%

not measured not measured

80%

6.7

6.9

69%

not measured

32%

33%

85%

66%

52%

49%

34%

52%

90%

75%

78%

81%

71%

72%

70%

2.5%

not measured not measured

not measured not measured not measured

Equity and local economy

(UK Only)

Pay all staff a “living wage”

% of staff paid on an hourly rate less than "living wage" (UK Business operations only), including placement students and trainees

Extend existing flexible working policies to more members of the business

% of staff with access to flexible working options, (UK Business operations only)

As required by law

30%

100%

Compliance with Ethical Business Policy

No. of incidents of non-compliance within our Ethical Business Policy (UK Business operations only)

Positively contribute to communities less fortunate than our own by donating time and skills

No. of community projects undertaken

Volunteering

Number of hours volunteered within staff time

17,534

120

Volunteering

Number of hours volunteered within staff time per person

Increase financial support for local and international charities

Money raised as a proportion of turnover by both employees and Cundall donations

Install works by local artists in reception of each office

% of offices (>10 staff) with local artworks

Culture and community

0.2

0.05%

0.06%

0.12%

0.004%

0.03%

0.40%

11%

42%

47%

100%

Land and nature Provide native habitat for birds and insects outside our offices (where possible)

% of offices with habitat provided

57%

50%

11%

75%

Participate in tree planting or other local wildlife / conservation activities

% of staff participating each year

27%

33%

4.3%

2.6%

20%

Sustainability Report 2017-18 Cundall

Objective

Annual Indicator

Baseline

2012/13

2013/14

2014/15

2015/16

2016/17

2017/18

2025 Target

2550

2104

2293

1800

4762

4959

7792

1800

Sustainable water Reduce water consumption

Water per person

m3/person

Local and sustainable food Buy organic and / or Fair Trade tea, coffee, sugar for staff and meetings

% of food by cost

50%

38%

26%

29%

32%

31%

54%

90%

Request our suppliers provide local, seasonal and/or organic food for meetings and functions

% of food by cost

17%

32%

28%

75%

Reduce amount of meat and fish in food we purchase

% of vegetarian food purchased

21%

18%

26%

37%

60%

Sustainable transport Reduce emissions due to business travel

tCO2e

483

409

443

413

not measured

408

482

325

Reduce emissions due to staff commuting

tCO2e

510

not measured

343

405

not measured

724

613

325

Commuting emissions per person

tCO2e / person

not measured

0.9

not measured

1.2

0.88

Business travel emissions per person

tCO2e / person

1.2

0.9

not measured

0.6

0.7

Business: Flights

tCO2e

not measured

158

193

Business: Flights (post 1.008 factor and Radiative Forcing factor 1.9)

tCO2e

217

278

253

not measured

303

370

Business: Trains

tCO2e

not measured

Business: Cars

tCO2e

135

137

130

not measured

17%

not measured

67%

77%

100%

Sustainable materials Reduce paper consumption

kg of paper / person

Purchase recycled or FSC certified paper

% FSC or recycled

Fit-out new offices sustainably

% of new fit-outs with min rating of Gold or equivalent

Use natural cleaning products to reduce ecological impact

% of natural products used

Total paper consumption

kg of paper

34 3%

18%

19%

no fit-outs

33%

50%

33%

52%

100%

33%

44%

50%

55%

53%

58%

90%

11,113

12,378

14,073

16,980

11,608

11,280

Zero waste 63

Not Measured

not measured

% diverted from landfill

60%

71%

Not Measured

78%

not measured

98%

Purchase UK renewable energy credits to offset tCO2e emissions from waste

% of tCO2e emissions offset

Not Measured

100%

Waste per person

kg of waste / person / year

135

126

Not Measured

71.1

not measured

Reduce waste generated

Tonnes

Reduce waste sent to landfill by recycling / reuse

Sustainability Report 2017-18 Cundall

Objective

Annual Indicator

Baseline

2012/13

2013/14

2014/15

2015/16

2016/17

2017/18

2025 Target

Zero carbon energy Reduce CO2 emissions due to tenant (our leased space) office energy consumption

tCO2e

353

318

324

384

427

462

534

Reduce CO emissions due to total office energy consumption (landlord & tenant)

tCO2e

610

483

480

587

642

666

981

Reduce total leased office energy consumption (tenant + landlord)

kWh per m2 of GIA

252

199

178

193

198

180

256

200

Reduce tenant (our leased space) office energy

kWh per m of GIA

139

118

111

108

107

101

100

Procure direct (tenant) electricity from renewable energy sources

% of direct renewable electricity

24%

11%

8.1%

3.4%

100%

Landlord to procure energy from renewable energy sources

% of landlord renewable energy

3.6%

1.2%

100%

Energy Carbon per person

tCO2e / person

1.31

1.4

1.3

1.1

1.0

1.4

Energy Carbon per m2

tCO2e/m2

Total Carbon - Scope 1, 2 & 3

12.0

1817

1899.1 211.0

Total Emissions - Scope 1

tCO2e

Total Emissions - Scope 2

tCO2e

467

568.0

Total Emissions - Scope 3

tCO2e

1279

1120.1

Other Increase skills in sustainability

No. of sustainablity qualifications as a % of our staff

Not recorded

Industry recognition for our people

No. of awards for individuals (cumulative since 2009)

Not recorded

Representation on Industry Committees

No. of external committees / groups we are a member of

Not recorded

Sustainability Training

Total number of hours of sustainability training

6982

5910

Sustainability Training

Number of hours per person of sustainability training

Investment in R&D

% of turnover invested in R&D

Not recorded

0.07%

0.05%

0.7%

Environmental Ratings

No. of buildings with certified BREEAM, LEED and Greenstar ratings (cumulative since 2009)

Not recorded

200

Top 20% building performance

% of buildings in the top 20% compared to notional energy benchmarks

Not recorded

75%

Leaders in innovation

Number of innovation awards (cumulative since 2009)

Not recorded

Industry recognition of our work

No. of awards for sustainable projects (cumulative since 2009)

Not recorded

Purchase carbon credits or mitigation measures

% of total CO2e (carbon offset certifcate)

150%

Win Awards recognising the sustainability of our business

No. of corporate awards since 2009

Not recorded

Sustainability Report 2017-18 Cundall

40%