Compliance Case Study Corporate Compliance

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KUKA AG

Group-wide eLearning Brief information about KUKA “Corporate Compliance”Compliance“ Project duration - Main training session from the end of 2011 to May 2012; training and retraining possible at all times Region - KUKA worldwide Number of learners - approx. 5.500 Form of learning -eLearning programme – offline version also available (PDF document) for all employees who do not have access to a PC – available in 9 languages Administration - External hosting as well as adoption of the complete administration by Interactive Dialogues Duration of development of the

Code of conduct for all employees – clear, simple, effective

interactive elements) makes learning easier

programme - approx. three months

and lighter, thus ensuring that every staff

Value addition of the eLearning -

In view of the increasing importance of

member remembers what he/she has learnt.

-- Group-wide uniform, flexible and sustained

compliance as well as increase in the legal

Knowledge is imparted with the help of

training

risks that companies like KUKA are faced with

interactive exercises and is followed by a

- Cost saving due to reduction of on-site

day in and day out, an eLearning programme

knowledge test that makes it possible to test

trainings

about “Corporate Compliance” along with a

the understanding and application of the code

- Furnishing of proof for the implementation of

corporate compliance manual was introduced

of conduct in day-to-day business situations.

the training at all times

for all employees of the KUKA Group in

The introduction of the eLearning programme

collaboration with Interactive Dialogues.

is supported by communication measures and actions (e.g. competitions) within the

The challenge

group.

Within the scope of a group-wide training session, knowledge about the basic contents of the corporate compliance manual (code

“Interactive Dialogues could draw from

of conduct) was to be imparted to all KUKA

the experience that it has gathered when

employees in an appealing and sustainable

implementing similar projects in other

manner, thereby providing them with an

companies in the past. Together, we have

interactive insight into the “fundamental

come up with brilliant ideas about what

principle” of the KUKA Group.

the entire programme should be like. It was a creative development process.

The solution

Working together with the project team

The eLearning programme comprises

of Interactive Dialogues was constructive

the basics about the code of conduct,

and we were able to move to the

along with lots of examples from the day-

implementation stage quickly.”

to-day business routine. References to the compliance manual are provided at

Alexandra Müller, Project Head,

relevant places within the program. Use

Controlling & Risk Management, KUKA

of different visual aids (e.g. cartoons and

AG

Interactive Dialogues was founded in 1998 and serves a growing number of national and multinational companies. We are based in Brussels, Belgium; Goor, the Netherlands; Frankfurt, Germany and Manchester, UK. Do you have a training or communication requirement? Contact Interactive Dialogues:

M: 00 32 2 713 6300 E: sales@interactivedialogues.com W: www.interactivedialogues.com

www.interactivedialogues.com


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