Focus Issue 12 2018

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ISSUE 12 2018 | R106.00

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on transport an d logist ics fo c u s o n t ra n s p o rt.co. z a

Jasper Hafkamp Captaining Daimler Trucks & Buses to a new dawn Keepi ng up

2 037:

with the captains

a trucking odyssey

Cov eri ng dri v ers

E-hai ling:

from accidents waiting to happen

ensuring the right to ride FOCUS ON TRANSPORT

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FEELING THE PRESSURE? GET A HELPING HAND FROM SHELL With the economic pressures in South Africa today, fleet managers could use a little help. Look no further than the Shell Fleet Card, tailor-made for commercial road transport companies and fleets. With around-the-clock support, fraud control mechanisms, detailed purchase history across categories and an online invoicing service where customers can securely store, view and download invoices, fleet managers have more control than ever. Additional services available to Shell card customers include: • Access to 600 fuel sites nationwide • Online services for digital transactions and fraud alerts • Specialised support from the Customer Service Centre • Fraud monitoring and support • Pricing analyst and after-sales pricing queries • Card and account training

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ISSUE 12 2 0 1 8

contents PAGE

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A (SA D) DAY I N T HE LIF E OF A C ROS S B ORDE R T RUC K D RIVER Southern African truck drivers are fearing for their lives...

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A WA K E -UP CALL FOR D R IVE R S In-cab fatigue-detection technology is providing a wake-up call for drivers.

COVER STORY We kick off our annual Captains of Industry feature with Jasper Hafkamp, executive director of Daimler Trucks and Buses. Page 6.

REGULARS 2 Wheel Nut 8 Driving Africa 10 Economically Mobile 11 Firm Advice 12 Vic’s View 13 Hopping Off 14 Face to Face 42 Global Focus News 46 Short Hauls 48 Naamsa Figures 52 Subscription Form

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CO UN T ER BAL AN C I NG T HE R I S I N G F UEL P R IC E The fuel price can be offset to some degree by a proactive attitude.

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O F P R I C ING, CO M P E TI T I O N A ND R EG UL AT IO N We find out what legislation transport and logistics professionals will need to be aware of in 2019.

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Gavin Myers Cell: 072 877 1605 gavin@charmont.co.za gav_myers

SUB-EDITOR

Jeanette Lamont jeanette@charmont.co.za

JOURNALISTS

We get acquainted with the first Mercedes-Benz Unimog U529 to land in South Africa.

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HYB R ID HY B R IDS

WHER E TO ?

What will trucking be like in 2037? Transport and logistics stalwart Jim Ward has some ideas...

How can traditional taxis and providers of e-hailing services operate in harmony?

EDITORIAL DIRECTOR

Charleen Clarke Cell: 083 601 0568 charleen@focusontransport.co.za womanonwheelsza

PUBLISHER

Tina Monteiro Cell: 082 568 3181 tina@focusontransport.co.za

CONTRIBUTORS

PRINTING

ADVERTISING SALES

© Copyright. No articles or photographs may be reproduced, in whole or in part, without specific written permission from the editor.

Mike Fitzmaurice Sam Rolland Andrew Robinson Vaughan Mostert

Atish Ramachul Cell: 061 320 2210 atish@focusontransport.co.za Diana Gouws Cell: 082 801 8506 diana@charmont.co.za

Gareth Greathead Cell: 072 702 1548 gareth@charmont.co.za

Bev Rogers Cell: 078 230 5063 bev@focusontransport.co.za

Vic Oliver Cell: 083 267 8437 voliver@mweb.co.za

DIGGING IN DEEPLY

This year, we profile eight captains from various parts of the South African transport industry.

Mariska Morris Cell: 084 788 8399 mariska@charmont.co.za Patroffie

TECHNICAL CORRESPONDENT

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CAPTAINS OF INDUSTRY

Published monthly by Charmont Media Global Unit 17, Northcliff Office Park, 203 Beyers Naude Drive, Northcliff, 2195. P O Box 957, Fontainebleau, 2032, South Africa Tel: 011 782 1070 | Fax: 011 782 1073 /0360

Editor

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CIRCULATION MANAGER

DESIGN AND LAYOUT

Nelio da Silva nelio@focusontransport.co.za

Camera Press

charmont

2018

media global

Follow us facebook.com/focus_mag twitter @FOCUSmagSA instagram @focusontransport Find us on LinkedIn

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w h eel nut

Shining bright to light the way Ever driven at night and given thought to how well, or how poorly, you can see what’s going on around you? Welcome to the dark art of engineering visibility g av i n my e rs

hich creature has the best night vision? Current research suggests that frogs and toads have the ability to see colour in almost complete darkness! However, while frogs can see better in darkness than cats, owls and, of course, humans, this means that their ability to see in daylight is slightly compromised. Humans have a greater balance between their day and night vision. At the risk of subjecting you to an unexpected biology lesson, this is because the cones in our eyes allow us to see vivid colour and detail in well-lit conditions, while the rods take over in much dimmer light and generate less sharp and detailed images. Because rods are packed more densely around the edges of our retinas, humans generally see objects better in the dark when not looking directly at them; that is, using peripheral vision. It’s like driving at night using only your vehicle’s front fog lamps instead of the headlights. You can see a bit to either side, but not much right in front of you. Which brings us neatly onto the topic of driving at night. This is not usually too much of an issue for most drivers in welllit urban areas; the ambient lighting is sufficient for the cones of our eyes to detect colour and a fair amount of detail. It’s a different story when one is out of urban areas, in the middle of nowhere – a situation not unfamiliar to long-distance truck drivers the world over. The driver can see the area immediately ahead of him illuminated by his vehicle’s headlights, and not much else. It’s for this reason that roads authorities try to engineer roads for the best possible illumination. Even in well-lit urban areas, aiding a driver’s visibility can go a long way to improving road safety. I recently spoke to Vusi Tshabangu, technical manager, 3M Transport

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Safety Division, in the lead up to a road-safety workshop hosted by his division, about some of the solutions available to ease the job of driving at night. In this regard 3M’s expertise is in developing reflective technology. “About 20 percent of road accidents are due to environmental factors,” Tshabangu says. “Roads today still use the solutions of yesterday. Most road signs have reflectivity brightness of 50 candlepower and 3M is developing this to between 250 and 400 candlepower.” While much of the reflective material on road signs and many of the cat’s eyes on South African roads are supplied by 3M, the company is going a step further and developing a reflective tape that can be applied to the road surface instead of paint. It makes road markings as visible as possible, even when submerged under water. “We have submitted a recommendation to use this technology in the dark spots on South African roads,” Tshabangu says. For now, though, old-fashioned paint will have to do. Did you know, though, that road-marking paint is rather specialised? The Johannesburg Roads Agency, for example, recently had its paint suppliers demonstrate their road-marking paint in line with various requirements. Among other requirements, the paint had to include crystal glass beads with a strong capacity for absorbing, storing and emitting light; be able to glow for more than twelve hours in the dark; be harmless to the environment; and produce a surface with anti-skid properties. So, the next time you’re on a dark road and notice you can see better than usual, it’s probably worth hopping and croaking with a bit of excitement – as South Africa’s road infrastructure shines a little brighter. F


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THE BEST COMES AT A PRICE. IT JUST HAPPENS TO BE A BIT LESS THAN EVERYONE ELSE’S.

Fuel accounts for nearly half the Total Cost of Ownership of a truck. Which is why we concentrate on making ours as economical as possible. With Scania, you’re paying for incredible reliability and the highest levels of uptime. So can you have a truck that’s every bit as good as you expect, but ends up costing less than you thought? YES YOU CAN.

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Getting Social

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Haven’t yet seen FOCUS on social media? Not to worry, here are some of our most popular posts from the last month.

We want you to h elp drive FO CU S! FOCUS is evolving and we want you to tell us if we’re giving you what you want! We’d really appreciate it if you could spare less than four minutes and give us your input.

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Simply scan this code (or type the URL into your Internet browser) and answer 10 simple questions about our magazine ... go on – it’s all for you!


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Cover story

Leading the charge to change Jasper Hafkamp, execut ive d ir ector of Da i m l e r T rucks and Bus e s (DT B) Sout h e rn A fri ca, has held the posit ion for t wo and a ha l f y e ars now w i t h g r e at succ e ss – and h e ’ s on ly just g e tti n g start e d

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he past two years have seen some significant changes within the DTB stable, many of which have been indicative of the company’s future – which, itself, is now coming into view. For Hafkamp, these are

exciting times. “The transportation industry is changing. Our company is changing with it, and leading the pack,” he says. A strong focus on product has been central to this strategy. The new Actros – launched locally earlier this year and replacing its venerable MP3 predecessor after 20 years – is introducing European technology to the South African market. It will be joined next year by the Axor’s replacement, the Arocs. “The new Actros has replaced a legend in the industry, so it has really had to deliver! We are delivering on our promise of a five to seven-percent reduction in fuel consumption – it is the most efficient truck in the industry. So far, we have received great feedback from operators. “We are increasing volumes and are on the way back to number-one market share,” Hafkamp says. The company has also dedicated itself to growing the Fuso brand; introducing new rigids next year with an eye on achieving ten-percent total market share by 2020. New commuter-bus products will be added to the MercedesBenz bus portfolio early in 2019 – plugging some important market gaps. Hafkamp is particularly proud of the fact that, among

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product repositioning in the last two years, more than 70 percent of former Freightliner customers are now part of the Mercedes-Benz family. Supporting customers is, naturally, an ongoing goal. “The current economic environment is tough for everyone; we have to work hard to support our customers in the right way. One initiative has been to upgrade our Fleetboard services to add increasing value to our customers’ value chain. “However, despite being in a recession, we see growth, which gives me confidence for the future,” Hafkamp says. Heading into this future will be a new company, trading from January 1, 2019... Hafkamp explains: “The Daimler group is restructuring into three new companies – MercedesBenz Cars and Vans, Daimler Trucks and Buses, and Daimler Mobility AG. “Daimler Trucks and Buses SA will continue to be responsible for all the trucks and bus activities in the southern African region, but will now run as a separate entity from Mercedes-Benz South Africa.” He adds: “This is the next step in our dedication to aligning with our customers’ needs.” With so much activity and change taking place, Hafkamp is glad to have the support of a top-notch team. “You can have a very good brand, but you need passionate and energetic people to make a difference,” he says. There’s no doubt then that this captain of industry is leading by example. F


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Dr ivin g Afri ca

M i k e F itzmauric e is the CEO of the Federation of East and Southern Africa Road Transport Associations (Fesarta). He has 42 years of experience in the transport and logistics industry with several major companies in South Africa, as well as overseas exposure with some of the leading transport companies in six European countries. Since 2004 he has established and run Transport Logistics Consultants. In May 2015 he became CEO of Fesarta.

A (sad) day in the life of a cross-border truck driver Attacked and th r eat en ed by the peop le w ho s hou l d be protect i ng t hem , truck drivers i n sout hern A fr ica are feari ng for t heir l ives

ruck drivers in southern Africa fear for their lives at some border posts, as they have become sitting ducks in the long queues and informal truck parks created to accommodate severe congestion at these border crossings. In most cases, the congestion is a direct result of inefficiency at the border and complicated procedures implemented by border authorities to create organised chaos, and the opportunity for corrupt activities and crime, from which they benefit directly. Kasumbalesa Border Post between Zambia and Katanga Province in the Democratic Republic of Congo (DRC) has been in the spotlight for these very reasons on a number of occasions over the last year. There are many factors contributing to the situation there, which, at any one time, is congested with around 1 270 trucks per day on both sides of the border (as per the SSATP Truck Monitoring System). There is insufficient parking on either side of the border to accommodate such volumes. Drivers are, therefore, forced to queue alongside the main road approaching the border posts. On the Zambian side, this queue often extends back as far as

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Drivers are in a very vulnerable position with no security, no ablution facilities or running water. Chililibombwe – some 20 km away from the border – and on the DRC side it extends another ten to 15 km back from the border past Whiski Dry Port. This leaves truck drivers in a very vulnerable position with no security, no ablution facilities and no clean running water. As a result, they have become victims of armed attacks and robbery on the DRC side – more recently from armed government personnel, who have taken to threatening drivers with firearms, smashing cab windows and looting their trucks of all their personal possessions. Personal messages and videos have been sent to me on WhatsApp

at Fesarta by drivers pleading for help and assistance. This what some of the drivers had to say: “We have been stuck here for six days at Kisanga customs parking in Lubumbashi because of the attacks,” said one driver. He said several trucks had been attacked the night before while in the queue at the border post. Drivers, he said, were fearing for their lives. “We can’t move from here, because we cannot risk ourselves by going to the border queue, because the trucks are being attacked by soldiers. They have guns and they will kill you,” said one driver. Trucks are mandated by the DRC Customs Authority (OFIDA) to wait


Dr iv in g A frica

in the Kisanga Truck Park, near the People are tired. They are sitting in toll plaza in Lubumbashi, until there their trucks waiting, not knowing is sufficient space at the border to when they are going to be attacked. accommodate them. It takes an Sometimes you sleep in that queue average of two to three days (due for four or five days, or even longer, to the congestion at Kasumbalesa) but there are no toilets, no bathrooms before they even get to the actual and no water. Life is very difficult for 15-km border queue, meaning it takes a driver to survive. How can this carry days on end to move through this on?” asked a driver. border post between the DRC and The situation at Kasumbalesa Zambia. is totally unacceptable and out of Drivers say this was not the first control and it seems that authorities incident of its kind and the situation has been ongoing for over a year now. One driver said: “This has been happening for a long time, but it has always been reported as if it is just thieves, but it is not. It is the DRC soldiers in uniforms with guns. The police say they can’t do anything as they are scared of the soldiers.” One of the drivers said soldiers demanded money and any other personal belongings from drivers at TOGETHER IT’S POSSIBLE gunpoint. “They break the truck windows and they Innovative support to keep your business profitable. just take everything. We are With equipment becoming increasingly complicated, scared,” he said. “We are it pays to have an expert by your side. Our technical stuck; we don’t know what specialists combine industry knowledge and expertise with services like Shell LubeAdvisor and LubeAnalyst to to do.” track your oil condition and find your optimal lubricant. Most of the drivers’ said Working together, we can increase fuel economy and money was the first thing reduce downtime. To find out how we can help your taken by the soldiers, which business run at its best, go to shell.com/lubricants included their own money to buy food and other SHELL LUBRICANTS TOGETHER ANYTHING IS POSSIBLE amenities, or the cash given to them by companies for fees and levies to customs. “But they will take anything they can lay their hands on, your food, your clothes, bedding,” said one driver. While safety is a primary concern for the drivers, the issue is far more complex, as shocking sanitary and health conditions exist, which could contribute to the outbreak of diseases such as cholera and dysentery. “This is not a good thing.

are powerless to do anything about it – or are they? Maybe they are quite happy for the status quo to remain, as they are part of the problem and are benefiting personally from the situation… Whatever the case might be, drivers fear for their lives. And the transport industry is bleeding at the hands of bureaucracy; it has become the cash cow for governments and border-post authorities. F

FROM LOWERING MAINTENANCE COST TO DRIVING PROGRESS

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Economi cal ly mob i l e

@EconometrixZA

S AM R o l l and is an automotive and transport economist at Econometrix. He is responsible for writing the Quarterly Automotive Outlook at Econometrix, as well as commentary and analysis on vehicle sales and transport price drivers. Prior to joining Econometrix, Rolland spent a number of years as an economist for the National Treasury of South Africa. He has also worked at Bloomberg New Energy Finance as a research analyst in conventional power.

When forces collide Is the government comprom i si ng its own object i ves – an d t hat of thi s i ndustry?

ike many economists in the country, I tuned in attentively on October 24 to listen to new Finance Minister Tito Mboweni deliver his maiden Medium Term Budget Policy Statement (MTBPS). Like many, I was hopeful that somehow Mboweni would be able to produce something special; that the economy had a surprise in store

Instead, I noticed something in the minister’s speech that stood out initially, but has since escalated. At one point, Mboweni mentioned: “If we want a road infrastructure that works, we need to pay our tolls.” Insisting on keeping the e-tolling system, which symbolised everything that was wrong under the previous administration, was surely likely to raise the ire of the residents of Gauteng. This is exactly what happened. Early in November, the ANC in Gauteng marched in protest to insist that e-tolls be scrapped, citing a complete failure of the

that would miraculously put us back on the growth path envisioned in the National Development Plan. In all honesty, and with the gift of hindsight, anyone inheriting the economy in the state in which it finds itself would be limited in their course of action. A silk purse from a sow’s ear, as went the maxim that followed Pravin Gordhan’s reign.

system. And the motives were clear. The ANC in the province is aware of the resistance against the system among the urban voter, and with the elections on the horizon, this is likely to be a sticking point come voting time. It is not my intention of this month’s column to debate the virtues of e-tolls, or alternative payment

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systems to fund the Gauteng freeway system. As the economic beating heart of the country, with some of the highest provincial immigration rates and magnitude of freight transported through the system, it is necessary that the road network is well maintained to allow for growth to continue. Instead, I’d like to focus on the goals of government in driving growth, within the context of the margins in the logistics industry. The government has prioritised job creation as a way to lift growth and propel the economy out of the long-term cycle of high youth unemployment. To do this, government needs to create a profitable environment for the freight industry. Unfortunately, external factors have contributed to tighter margins in the industry, as the higher petrol price and increased cost of imported components will limit expansion plans of operators. Down the line, raised interest rates could compromise this further. Operators will then face the difficulty of attempting to create employment, while facing higher fuel levies, higher VAT and the insistence of maintaining the e-toll system in its current form. As these two objectives (employment versus taxation) run counter to each other, the government needs to prioritise fixing the system before the liabilities of the South African National Roads Agency cut into infrastructure spend, and the whole system suffers. F


f irm a dv ic e

@NLawGlobal

A n d r ew R obinson is a director at Norton Rose Fulbright and head of Transport for Africa and practice group leader for Disputes. He is primarily a transport lawyer and specialises in both the commercial and litigation aspects of international trade, shipping, admiralty, marine insurance, transport, logistics and marine environmental law, as well as maritime casualty response and subrogated recoveries.

From Road to Rail, the finale We fi nali se our d iscussion on creat i ng d ed icat ed hubs for movin g fr eight from road to ra il

oad to rail (R2R) Hubs could be the solution to moving freight from road to rail. The hub’s infrastructure and operations would need to accommodate various phases of cargo movement, including arrival by road. Things that should be considered are: • a holding area for trucks and their loads to safely await security clearance; • how the cargo will be cleared; • the location of the weighbridge; • how the entry of rail cargo will be facilitated; • how cargo will be measured and receipted.

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Cargo will need to be stored pending the arrival of rail transport, or the sufficient accumulation of cargo. It must be appropriately demarcated, safely stored and monitored. Suitable infrastructure and cargohandling equipment must be provided to store and move cargo. It must be properly weighed and documented on despatch.

Insurance The rail operator will need a range of insurance to cover the building and operation of the hubs. In addition to the usual commercial insurance required for such a facility, cover for any liabilities that the rail operator may incur to cargo interests and other hub users is essential.

Int e rface Agre e me nts The rail operator’s terms of contract must be established. Many of the above issues will require the rail operator to enter into agreements with third parties. Wherever possible, standard agreements should be used. Agreements are necessary with all third-party service providers. The most important agreements outside of those with the hub operator will be

with the cargo interests and should cover the following issues: • Dedicated supply of cargo: • How will the 30-percent requirement of moving freight to rail (as required in Zambia) translate into each individual cargo interest? • How will this contribution be monitored, and over what period? • The obligation to deliver to, and or collect from, R2R Hubs must rest with the cargo interest, and cargo must be delivered, and or collected, within prescribed time limits. • Weighbridge weights are to be final and binding.

• What level of liability will attach to the rail operator prior to goods being weighed, and will it be limited to loss or damage caused by gross negligence? • Where liability is attached, it must be limited either to a capped figure (per incident and per annual aggregate), or to an amount per metric tonne (to be agreed with the rail operator insurers).

•C argo interests to insure goods on “all risks” terms. • How will cargo interests pay the freight operator? And how will already existing tariffs be incorporated into the agreement? The R2R Hub initiative has the potential to assist in moving freight off Africa’s hard-pressed roads on to the rail network. As much of this continent’s rail networks need to be built, repaired or refurbished, it makes sense to include the R2R Hub concept into the planning process. F

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Vic ’ s v iew

Twitterhandle

VI C OLIVER is one of this country’s most respected commercial vehicle industry authorities, and has been in this industry for over 50 years. Before joining the FOCUS team, he spent 15 years with Nissan Diesel (now UD Trucks), 11 years with Busaf and seven years with International. Do you have a comment or thought you would like to share based on this column? Visit www.focusontransport.co.za and have your say!

Counter-balancing the rising fuel price With no end to its r is e in sight, the fuel pr ic e can b e offset to some d egr ee by a proacti ve atti tu d e

t is impossible to predict what the price of fuel will be in 2019, due to the many global political and economic uncertainties. In my opinion, the trend line will rise and we will be paying more for fuel during the year. American sanctions against the major oil-producing country of Iran, if applied, would create a major global shortage of fuel and further raise its price. The disruptive oil supply from Venezuela is another factor that could negatively affect the oil price. Any escalation in wars around the world could also have a negative effect. The increase in the price of crude oil also indirectly affects the price of many of the other components and equipment used to keep the wheels turning. Therefore, the price of lubricating oils, tyres and batteries is sure to rise. The weakening of the rand against other global currencies could also affect the price that we will be paying for our new vehicles and vehicle parts next year. Faced with the likelihood of higher oil prices, bus and truck operators need to prepare, and have a strategy on how they are going to absorb these increased costs, yet still produce a fair profit. Operators need to audit their operations carefully and take the necessary steps to become more efficient and find ways to counter-

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balance the rising cost of fuel, and other fixed and variable operating costs that are set to rise next year. The skills and attitude of the drivers should be the first on the list. Driver audits should be conducted and drivers who do not understand how to drive a vehicle economically should be sent for training. Route planning should be carefully examined to see if there is any better way to route the vehicle that will reduce the kilometres travelled as well as the trip time.

and increase earnings. Maximising vehicle operating efficiency and uptime are other key factors in reducing vehicle operating costs, which will help to counterbalance the increased cost of fuel. These cost-savings can only be realised if vehicles are serviced and maintained correctly. The accurate measurement of all the variable and fixed operating costs of each vehicle in the fleet is the only way to establish, control and manage the fleet professionally. By measuring

Vehicle productivity should also be carefully examined and all avenues available must be explored to ensure that, wherever possible, vehicles are transporting a paying load. This applies especially to the long hauls, where many vehicles return home empty. Many transport logistics companies are in the business of finding loads or part loads for trucks. Using the service of these companies is a good way to maximise vehicle productivity

these costs and setting benchmark guidelines, it is very easy to pick up any variances and take immediate steps to rectify the problem. It is also an ideal way to eliminate fuel theft as the increased fuel consumption will be seen immediately against the standard benchmark. With the continual increase in fuel and other vehicle operating costs, any operator who does not measure and control costs will not remain in business for long. F


h opp in g off

Vaug han Mostert lectured on public transport issues at the University of Johannesburg for nearly thirty years. Through Hopping Off, Mostert leaves readers with some food for thought as he continues his push for change in the local public transport industry.

Metrorail meltdown Prasa’s woes m ean the new M in ister of Transport, B l a d e Nzi mande, h as to focus on consti tuti ona l ity

he timing was exquisite. Slap in the middle of October Transport Month, the Passenger Rail Agency (Prasa) came within 24 hours of being shut down everywhere. And some people still refer to rail as the backbone of public transport in South Africa! Rescued at the last minute by a sympathetic judge, Prasa must now submit monthly reports to the Rail Safety Regulator (RSR) that must, in turn, report monthly to the court and the transport minister. A final report has to be submitted by June 19 next year. Presumably, the reports will focus only on safety. I would, nevertheless, appeal to the judiciary to remind the government of the constitutional context in which this crisis has developed. Let’s look at some issues. First, heavy-rail passenger services have never been properly evaluated in South Africa. Between 1950 and the late 1980s, a number of ad-hoc extensions were made into “black” areas as a cornerstone of the apartheid policy. Certainly there were technical reports dealing with speed, acceleration rates and braking distances as well as detailed cost reports, all running into hundreds of pages. Sadly, none of these documents warned us of the bad outcomes when 500 000 people are dumped in a distant township, and then for each trip 2 500 of them are crammed into a single train, with a driver in front and a guard at the back.

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The problems here are twofold. We have to compensate passengers with reduced fares, which reduces the cost coverage. And we have to employ so many security guards that the economics of heavy rail (which depend on a high ratio of passengers to staff) have taken an extra hammering. Second, where does the nonsense that Prasa serves the “poorest of the poor” come from? They are not the problem of either the RSR or Prasa. They are the government’s problem, and every political party sitting in parliament is guilty of betraying them. Really poor people need free food and clothes more than they need cheap transport. Google Earth shows that the few railway lines serving the townships have become stranded assets, with township sprawl now stretching many kilometres beyond the rail terminus. These areas are now served by unsubsidised, expensive minibustaxi services, whose users should be subsidised to the same extent as rail users. Where does the Constitution say that only rail passengers should benefit from low fares? (And, by the way, why is there no Taxi Safety Regulator?) These questions bring us to the third and biggest issue, which is the lack of an integrated transport plan (ITP). A

proper ITP would have ensured that all public transport modes – rail, bus and minibus taxis – work together and offer similar levels of service, similar fares and similar safety standards everywhere. Every city should by now have had one overall harmonising transport body. As long ago as 2006, Nzimande lamented “...our systems are fragmented, irrational, uneconomic and unsustainable”. I hope that each monthly judicial report reminds the minister of his words and suggests that both he and his underperforming National Department of Transport have a constitutional duty to do something about it. Then we have that other stranded asset – the Gautrain – whose promoters continue to act as if they are on a different planet, spinning all manner of nonsense about the system’s viability. The minister of transport needs to deal firmly with this type of hocuspocus. He should shut down both the Prasa and Gautrain boards and, together with all subsidised bus operations, place them under administration. Once subsidised public transport has been sorted out, the troubled minibus-taxi industry needs to be dealt with. It’s the constitutional thing to do. F

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Face to fac e

Face to face with MAN’s Joachim Drees

Thi s mont h, we go face to face w i t h J oach i m Dre e s , cEO of MA N T ruck & Bus . CH A R LEE N C L A R KE r e ports

outh Africa is officially in a recession. I am assuming that this is a huge concern to you? It is always a concern to us when a country is facing issues that can affect our company. That’s certainly the case with South Africa, given the fact that we operate factories and sell our products there. The market is not performing at the level at which it should be performing. What’s worrying us now is the volatile currency. This situation is not unique to South Africa; we’re experiencing the same in Turkey and Russia. However, when this happens, it hurts us and our dealers. This is certainly a big concern to us. Having said that, we believe in South Africa – very much so. It is a very important market for us. We are hoping for stability in the future, and assume that the change in the presidency will help to achieve this.

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Given the uncertainty in the country, could you close your plants? Definitely not. South Africa has a lot of potential – for us and also for the people of your country. I believe we need to be there. I would like to see more stability, for sure. With MAN’s withdrawal from India, we won’t be able to get the CLA from that country anymore. That’s quite a big loss to South Africa. Could we source budget trucks

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from China perhaps? Ours is a premium brand, and we want to keep it that way. So we don’t want to sell budget trucks. It was always difficult for us to find a stretch from the CLA to the TGX. Now that we have a Chinese partner, Sinotruk, we will look at its product portfolio. Maybe we can find something there. Speaking of Sinotruk, what is the strategy going forward? Back in 2009, MAN acquired 25 percent plus one share in Sinotruk for €560 million, but it seems little has happened since then. Sinotruk is the third biggest truck company in China. The company is already using MAN technology in its trucks. We provided the technology about ten years ago, but this has been further developed by Sinotruk. It is very good at that and is now selling probably the most reliable Chinese truck. We have now agreed to create a joint venture to manufacture heavy-duty trucks in China. We would like to localise our own truck in that market, which is, of course, the largest commercial vehicle market in the world. Accordingly, it’s very important for us to have a good foothold there. That’s why we’re expanding our partnership with Sinotruk. Turning from budget trucks to the other end of the spectrum, namely electric trucks ... you mentioned recently that your electric trucks would be market ready in 2022. Is the delay in launch because you are not ready,


Face to fac e

or because the customers don’t want electric trucks now, or is it a bit of both? It’s not a delay. It’s part of our strategy. The delivery of our first nine eTGM trucks was slightly delayed because we were still doing testing. In terms of our e-truck strategy, nothing has changed. We have a very clear strategy. We handed over those nine trucks to customers at the beginning of September. We will get feedback from them and learn from their experiences. Once we have established that these trucks are working perfectly well, we can consider making a small series – say, 50 trucks or so – maybe by the end of next year, or the beginning of 2020. Series production is planned for 2022. In 2020, we will start producing e-buses. In 2021, we could also see a small series production of the fully electric 15-t MAN CitE, which is designed to meet the requirements of urban delivery transport. It closes the gap between the eTGE – which celebrated its sales launch at IAA 2018 with the handover of the first four vehicles to Berlin transport companies – and the eTGM. Our customers are not asking us for a fleet of electric trucks right now. They first want to test them and understand what an e-truck means for total cost of ownership (TCO), recharging, repairs ... this is a journey. If you suddenly discovered that the customers DID want to acquire fleets of electric trucks in, say, 2020, would you be able to change your strategy? It would be difficult to do this. Battery availability is limited because the passenger-car manufacturers are requiring so many batteries. All the battery providers are in the process

of building up their capacity. I am, of course, referring to the battery cells. We think our plan is fine and we are very happy with our current strategy. When will electric trucks compare favourably to diesel when it comes to the TCO? That depends on the application and the infrastructure. It also depends on how fast the battery-cell producers raise their capacity. More production will equate to lower prices. For longhaul trucks, we could wait as long as 2026 or 2027, but, when it comes to city trucks, we should see the gap narrowing considerably by 2022. We could even see TCO parity then. Of course, the purchase price will be higher, and so more capital will be required at the outset, but the operating costs will be so much lower. Also on the subject of future technology, what are your thoughts on platooning and when will we see this technology used on the roads in Europe? We are, of course, the first company to be testing this technology in real driving conditions. We have been studying how the drivers feel – especially the drivers in the following vehicle. Will they become sleepy, for instance? Then the regulations need to be changed. Finally, we need to establish inter-brand communication. We are currently testing this with Scania; the trucks need to be able to talk to each other. A better level of mobile infrastructure is also very important when it comes to rolling out platooning. Driving around Germany, we often don’t have 3G or 4G; that’s not good enough. So, technically we are ready now, but it will take another two years or so for this technology to be rolled out. We have been chatting a great deal about technology that is appropriate to First-World countries. I come from Africa, where that technology cannot be implemented right now. We won’t have electric trucks for some time – because we cannot afford them. However, we also need to do our bit to save the planet. What should Africa be doing from a transport perspective? In Africa, in general there are lots of old vehicles on the roads and emission standards are very low. On the one hand, emission standards need to be increased, while on the other hand, the fleets need to be renewed. Furthermore, companies need to ensure that drivers are well educated. With a small amount of money, drivers can be trained to be better and fuel savings can be achieved. Many of the big fleets in South Africa are, of course, already doing this. So, there are many things that can be done before moving to electrification. Finally, you mentioned emission standards. South Africa is (regrettably) still on Euro 2, which I find a huge embarrassment. What do you think about this? At some point, South Africa needs to move to higher Euro standards. It’s just a question of how fast. China has shown how fast this can be done. It does not have to be done tomorrow in South Africa, but the journey needs to start – and this needs to be on the agenda. A clear strategy and a long-term plan are needed. F

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Meeting customer demand It’s goo d to know t hat, in an en vironme nt w h e r e compani e s are do i n g a l l t h e y can to reduc e costs, qual ity is stil l top of m i n d. T h at ’ s w h y BPW i s tak i n g i ts custome rs from O E to P E

or more than 120 years, BPW Bergische Achsen, based in Wiehl, near Cologne, Germany, has been known for the development and manufacture of runninggear systems and trailer axles. Through its strength in innovation, the company has been able to achieve continuous growth and is regarded as a reliable partner and supplier of products of the highest quality worldwide. Max Guerini, business development manager of aftermarket at BPW South Africa, says: “BPW sees transport and logistics as a whole. By positioning itself as a systems partner to vehicle manufacturers and mobility partner to transporters, BPW’s goal is to make transport and logistics processes more efficient, safer and more predictable for its customers in the long term.” This imperative led to the purchase of PE Automotive in 2016. PE Automotive was founded in 1947 and is a leading supplier of aftermarket truck, bus and trailer parts in Europe. “When comparing our business to the human body, we consider the solutions we offer with running-gear systems to be the backbone of the business.

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“Our PE aftermarket parts are not the cheapest, but they meet all the local and international criteria for compliance. In addition, all PE parts, through their branding, are traceable and are covered by strong warranties, as well as liability insurance. Support is provided by the strong BPW Axles aftermarket distribution network,” Guerini continues. Guerini explains that while BPW remains an advocate of original parts, there are instances where aftermarket parts make sense. Some customers may choose to use aftermarket parts once the original warranty on the vehicle

A BOVE and LEF T: PE Automotive spare parts further positions BPW as a mobility partner to transporters.

“The problem is that a backbone is only a bone without limbs, and this is where the aftermarket parts come in. By bringing in PE Automotive, we hope to provide a one-stop shop for our customers, thereby solidifying our position as a mobility partner to transporters,” says Guerini. Guerini explains how commoditisation of the industry in recent years resulted in some transporters making purchases based solely on price. He says: “Price isn’t everything, and companies with that approach may not be here for long.

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has expired. At other times, the customer just doesn’t have the money, or doesn’t see the truck outlasting whatever part is being replaced. “Sometimes the operating environment where equipment is used may be extremely demanding, leading to the premature failure of parts no matter the origin. One such example can be found on coal mines where gravel and debris gets kicked up and damages the air bags found on air suspension,” says Guerini. “Everything we do at BPW is about satisfying the needs of our customers. Now that we are able to offer quality PE-branded spare parts as a valid alternative, we are advising transporters to “stay blue”. After all, PE spare parts are offered with a two-year warranty for trucks and a one-year warranty for trailers, thereby making the transporter’s transition from OE to PE a trusted one,” concludes Guerini. F


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Destined for Engen At t h e ag e of e i g h t, Bon g i w e Bako , manag e r of mark e t i n g and bus i n e ss de v e lopme nt at Eng e n , was a l r e a dy i nte r e sted i n p e troc h e m i ca l s w i t h a pass i on for t h e Eng e n bran d – t h e n Mob i l Sout h A fri ca . MA R I SKA MO R R I S l e arns mor e about h e r

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here are few people who can say that they knew from a young age what they wanted to do and or where they wanted to work. This is not the case for current manager of marketing and business development at Engen, Bongiwe Bako. At the age of eight, she already had dreams of working for this petrochemical company. “My grandfather had a trading store that sold paraffin. I had a good idea of the products that came from the industry. When I was about eight, I saw a Mobil advertisement and I decided that I was going to work for this company one day. I was so sure! As my grandfather owned a store, we were very brand conscious,” Bako notes. While she was at university, the beloved Mobil brand changed to Engen. Unsure about the new brand, Bako didn’t apply to work at her dream company. However, not long after starting work, she noticed the new Engen logo and fell in love again. “I worked at Waterfall Park in Midrand, where there was an Engen office. The first time I saw that ‘e’, I decided that I wanted to work there. I even told all my friends that I was going to work for Engen one day. When a friend informed me that Engen had vacancies in 2001, I applied for a position,” Bako explains. She was called in for an interview and a few weeks later she finally joined the Engen team in the retail space. Unfortunately, the opportunity did not pan out as expected and Bako left to develop her skills and business acumen elsewhere. “As soon as I left, I wanted to come back,” she admits. It would, however, be years before her path crossed again with the beloved brand. Bako says: “After three years, I bumped into a former colleague, who explained that exciting opportunities for career growth existed at Engen, so I applied to re-join the company.” A year later, she joined the commercial team at Engen as a more experienced individual and found an innovative and exciting company which launched her current career trajectory. “It was a fresher Engen and it is still transforming today. The speed of transformation is just incredible. Each year, it is faster. I’m very proud to be a part of Engen and am passionate about the industry,” Bako notes. She adds: “Engen is very employee focused and customer centric. It is important for the customers to feel the passion we have for the brand, as most of the Engen customers are very passionate about the brand. Negative feedback does, however, offer us an opportunity to grow and improve our service offering.” Just as Bako is a very different person today compared to the early 2000s, so Engen and the petrochemical industry has changed dramatically. Bako notes that when she worked in the retail division at Engen in the early 2000s, the company had six competitors and was concerned about one more joining. Today, Engen has more than 200 competitors.

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“In 2001, our fear was that the blue-pump agreement was ending and Sasol was entering the market. In the commercial division, we are now competing with 200 suppliers. We have to continually come up with innovative strategies on how to occupy our space and defend our market share,” Bako says. One approach is focusing on customer value and services. Bako explains: “Engen sells solutions. We speak to customers about what else they need so that we can offer a package deal.” This ever-changing environment is one of the things that she loves about the industry along with its size. She notes: “The industry is small, so you get to know everyone. The people in the industry are all pro-development. Whether it is developing the industry as a whole, or as an individual, we learn a lot from each other. Although I’m in marketing, I spend a lot of time with sales and engineering teams. There is a lot of growth and collaboration.”

Engen is very employee focused and customer centric. It is important for the customers to feel the passion we have for the brand. It is not surprising that with her two Master’s degrees, Bako advises young professionals entering the industry to continue studying. She says: “If you have a vision of where you would like to be, write it down and look at it often to remind yourself why you are here in the first place. Then never stop learning. “Your company is giving something to you – even if it is just a pay check. It is then up to you to give something back in order to make it a two-way relationship. It is also important to volunteer internally and learn from colleagues.” Although Engen is playing its cards close to its chest, there are some exciting developments in place for 2019 including the launch of a new diesel. It’s parent company Petronas has invested in an internal exchange programme dubbed “cross pollination” in which staff from the Petronas group of companies are given international postings to learn and share their knowledge when they return. At the end of December, Bako and her family will bid a temporary farewell to South Africa to take up a two-year posting at Petronas Lubricants International in Italy where she will be exposed to and gain valuable experience of the global lubricants market. “The benefit to Engen is that when I return to South Africa, I can share the knowledge gained and further contribute to Engen’s vision of being the oil company of choice,” Bako concludes. Those of us remaining in South Africa are excited to see what this brand, which has inspired such passion in Bako, has to offer in 2019. We wish Bako luck in her expedition. F

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Decades at the wheel of innovation The MD of Netstar , Pierr e B ruwer , m igh t b e n e w to t h e A ltron Group, but w i t h t e n y e ars’ ex peri ence i n t he t el emat ics in d ustry, h e i s no strang e r to t ec h no lo gy i nnovat i on . M A R I S K A M OR R I S s its d ow n w i t h t h i s captai n of i n dustry

etstar has recently embarked on rebranding its logo and image. It has stripped away many of the intricate details (including the iconic arch) for a more-streamlined design closely resembling that of its mother company – the 53-year-old Altron Group. The same can be said of the new MD and his plans for Netstar. Having spent more than a decade in the industry, Pierre Bruwer remains humble about his knowledge, experience and influence as a leader in the telematics industry. Referring to a definition of a captain of industry as “someone who has increased productivity, expanded markets and provided more jobs”, Bruwer says: “I don’t regard myself as a captain of industry – at least not yet. I do, however, regard Netstar as a captain of industry.” Locally, Netstar has 14 branches across South Africa and enjoys a market share of over 20 percent with 1 400 employees. “A few years ago, we ventured into Australia where we now hold ten percent of the market share. We

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also have a presence in eight African countries,” says Bruwer. The fleet-management and vehicle-tracking giant is not slowing down as it plans to launch in India early in 2019. It is also researching opportunities in Europe. “Expanding markets and providing more jobs is absolutely what Netstar is about,” adds Bruwer. Bruwer’s career in telematics started at a competitor before he took a sabbatical and joined Netstar eight months ago. Bruwer says: “To understand the dilemmas and challenges faced by the transport industry is very important, as there is a delicate balance between running at a profit or a loss.” Bruwer states: “My father has always said that if you want to make money, become a transport operator, and if you want to lose money, become a transport operator.” This deep understanding of the challenges faced by transporters and the need for relevant information is shared by Netstar. It is most prominent in its revised reporting


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systems and forms the basis of its offering to customers. “With the traditional fleet-management model, the service provider supplies on-site solutions and fleet managers are taught to read the reports. Every telematics company boasts that it has over 200 types of reports, although customers generally only use a few. Netstar is simplifying the user interface and experience so that we continually provide new insights that unlock new value for our customers,” Bruwer explains. Netstar offers one reporting platform that is customised to its clients’ needs and is cloud-based for easy access. For Bruwer, telematics is all about the customer. “Having the ability to listen is such a great asset. I really encourage everyone in the entire organisation to listen to our customers, because we have agile technology that we can develop according to customer requirements. We have bespoke customer-specific solutions, which is probably the reason for the success of the business,” he notes. Bruwer adds: “I’m really focusing on building a customercentric business and globalising the company. Netstar’s job is to connect our customers with information that matters and to enable them to make better decisions to manage their businesses. We help them to manage the risks and grow their businesses.”

invested heavily into that and it has really paid off,” Bruwer says. Netstar has partnered with the University of KwaZuluNatal to support Master’s degree students in data science and employs eight data scientists with a focus on big data – a fundamental for the business. One of the most impressive additions to the company is the introduction of its 5G tower. “The 5G technology is expected on the African continent by 2025. Last week, the first 5G commercial tower in Africa was put up at Netstar’s head office in Midrand. “To give an idea of the power it holds, a full high-definition movie can be downloaded in 1.6 seconds. This technology will allow our development team to create better software that collects more data, faster,” Bruwer explains. “We are already working on a 5G platform so that when 5G eventually arrives, Netstar will have had five to ten years to develop and test the technology. We are investing heavily in making our products and services cheaper, faster and more relevant,” he adds. There is no doubt that Netstar is a leader in technology innovation. At the Da Vinci TT100 Business Innovation Awards, held on November 14, Netstar won four of the six categories including the very prestigious Department of Science and Technology Minister Award for Overall Excellence. More innovations can be expected from the company in 2019. The most exciting of these include new technology to monitor a driver’s health, which is unlike anything on the market, and Netstar’s partnerships with original equipment manufacturers (OEMs). “We are working together with OEMs to see how we can embed technology at an OEM level. All I can say is that great progress has been made and an announcement can be expected in 2019,” Bruwer says. He adds that Netstar has the most impressive range of technology for fleet management that he has A bov e : Netstar won multiple awards at the TT100 Innovation Awards, including the Greg Tosen seen. “Having been exposed to Award for Excellence (management of technology), Da Vinci Award of Excellence (management of the telematics industry over the people), Innovation Concept winner and the grand award of Department of Science and Technology Minister Award for Overall Excellence. last decade, I can comfortably say that the technology stack To ensure that customers have the best information, offered by Netstar makes it a leading player in the internet Netstar needs to continuously improve its scope of service communication space,” Bruwer notes. and product offering. The organisation’s ability to respond He concludes: “Telematics is no longer a ‘nice to have’, to challenges in the industry is greatly due to its investment it is now a ‘must have’. It is important for a business in the best equipment and teams. to partner with a company that understands the “We would not be in the position to provide innovative business and the industry – a company that has a great fleet-management and data-analytic solutions without a stack of technology, great people and delivers on strong technology-development team behind us. We’ve its promises.” F

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Onwards and upwards for Scania Finance SA! Patri k Glas -Cromm ert, pr eviously c hie f f i nanc i a l off i c e r (C FO) of Scan i a Sout h A fri ca, has now bee n appo inted mD of S cani a F i nanc e SA . A n d, as C H A R LEEN C L A R KE r e ports, he’ s rar i n g to g o !

atrik Glas-Crommert may have been born in Sweden, but – after seven years here – he’s rapidly becoming South African. “I get goosebumps when watching the Springboks play and my kids are virtually South African now!” he reveals. The South Africanisation (yes, I just invented that word) of Glas-Crommert has come as a bit of a surprise to him and his family. “When I was appointed CFO of Scania South Africa and came to South Africa seven years ago, I was expecting to be here for just three years. “My family was overjoyed when we found out this year that I would be staying in South Africa for another three to five years! This was fantastic news!” he tells FOCUS. The man who started his career as chief accountant for a Swedish ice cream producer is thrilled to now have a new challenge: that of MD of Scania Finance SA, because he’s a man who likes to set high goals for himself ... and then hunt them down. Glas-Crommert has been fortunate to inherit a company that is doing remarkably well. Having said this, he wants to do even better. “We’re currently financing 60 percent of our new truck sales. This is utterly remarkable and virtually unheard of in the Scania world. Around 40 percent is customary in Europe, for instance. “However, I want us to have a financing offer on the table for 100 percent of deals. I’m not saying we will get them all – some customers are, after all, cash buyers, but we must be in the running!” he insists. There is an unwritten rule in the world of vehicle financing that you shouldn’t be financing too high a percentage of deals – because of the associated risk. Glas-Crommert says this is nonsense. “I’m not saying we’re going to engage in reckless lending. That would not be prudent. However, we do want to grow our share of the new truck business,” he says. There’s also huge potential within the used-truck business.

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“We want to finance the majority of used-truck deals, too – and I’m convinced that we can do this. We can look at aspects such as floorplans and finance structures and come up with even more compelling offers,” notes Glas-Crommert. There’s huge potential when it comes to bus sales as well. “We’re currently financing about 35 percent of deals. I’m determined to increase that,” he tells FOCUS. Insurance is yet another area of opportunity. “This is currently a relatively small part of our business, so it has huge potential. I’m very excited about this,” he notes. Scania Finance SA isn’t responsible for the financing and insurance of vehicles only in southern Africa. It is also responsible for East Africa, and Glas-Crommert says that the company is excelling in Tanzania. “We are now financing 83 percent of our used-truck sales there, which is just incredible. We’re in a very fortunate situation in that we have been represented in that country since 1973. “We have a great team there. They have very good relationships with their customers. The brand is incredibly well known, too. We all know what everyone calls a vacuum cleaner: a Hoover. Well, in Tanzania, any truck is called a Scania,” he reveals. Going forward, Glas-Crommert wants to mimic the success of the Tanzanian team here in South Africa. “We want to get even closer to our customers. I also want to work more closely with Scania South Africa. The closer we get, the better our service will be to customers – because we will be more efficient and much quicker when approving financing deals,” he explains. The nice thing is that, with his background as CFO of Scania South Africa for seven years, he has an intimate understanding of how that company works. He knows the industry and customers and he’s a financial whizzkid. This sounds like the perfect recipe for success for Scania Finance SA going forward. Watch this space; we’re convinced Glas-Crommert is about to do great things... F


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Living the dream South Af r ica n- b or n A ngus Kot z e h as r e t u r n e d to t h i s co u n t ry as c h i e f f i n a n ci al offi cer (CFO) of S can ia S outh A fr i ca . A n d, as C H A R LEEN C L A R KE di scov e rs , h e ’ s l i vi ng h i s dr e am

ngus Kotze, who has worked at Scania his entire career, started working at Scania Great Britain in 1999. His first job was a far cry from his current one. “I had no experience whatsoever, but was overqualified, so my first role – that of intercompany reconciliations accountant – was quite junior. I obviously had to start somewhere,” Kotze remembers. Given his qualifications (Honours Degree in Management Accounting from Stellenbosch University) and financial acumen, Kotze didn’t remain in that position, but he did remain with Scania Great Britain – in increasingly more senior positions. By 2014, he was appointed business manager – rental at Scania Great Britain. The rental fleet at the company is the biggest in Scania worldwide. When he took over this business, it was running at a loss. He soon turned it into a profitable entity. All along the way, though, Kotze had one dream. “I wanted to be a CFO – preferably at Scania,” he reveals. Now he is living that dream. “When the position of CFO at Scania South Africa became available, I knew I was ready for the new adventure. Both my wife and I were thrilled when I got the job,” Kotze tells FOCUS. Of course, now that he’s realising his dream, the hard work is only beginning. Kotze is CFO, but he’s also responsible for procurement, IT, legal and compliance as well as Scania Rentals! Surely this is too much for one person? “Yes it could be,” he readily agrees. “But I have a great team of people to support me.” He’s looking forward to working with his team – because he’s passionate about developing people. “I love seeing people grow. And I am a firm believer in focusing on people rather than purely on skills. After all, people can very often learn skills (especially those that are not highly specialised). For instance, when I was in the United Kingdom (UK), I heard about a lady who worked at

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McDonald’s. She was employed as a cashier and she also cleaned tables. I employed her to do scanning and data entry. I’m proud to say that she’s now in a management position!” he relates. The rental business in South Africa is a far cry from the one he managed in the UK. It is smaller and the contracts are longer. “We had lots of one, two or three-day rentals in the UK. There were also huge seasonal peaks and troughs. The same doesn’t happen in South Africa, meaning it is a different operation to manage.” Kotze notes that, although the economy is in recession, he is eagerly anticipating maintaining Scania’s profitability by strategically reducing expenses while carefully investing in the right business areas. He is also looking forward to increasing the company’s B-BBEE level through strategic projects that run through the procurement funnel of his portfolio. He is eager to make many positive

When the position of CFO at Scania South Africa became available, I knew I was ready for the new adventure. changes at Scania. “I’m fortunate in that I have come from a mature market. So there are lots of proven techniques, processes, methods and solutions that I can implement in South Africa. I want the finance department to be the very best department in this company. We will deliver utterly exceptional customer service,” Kotze promises. It sounds as though customers have a lot to look forward to! F

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Aiming for the top five Harneet Luthe r , E xecut ive d ir ector of Tata Automob i l e Corporati on SA , i s on a m i ssi on to gui de the company to a r en ewed , prosp e rous , mark e t- l e a di n g future – and custom e r sat isfact ion i s at t h e c e ntr e of i t a l l

ince arriving in South Africa in 2004, with Tata Motors, Luther has seen the Tata brand grow its product portfolio, expand to include assembly operations and support its customers with increasing vigour. Now, he and his team are laying the foundation for the years to come... “Since I joined, this company has had its ups and downs in line with the economy and the rest of the market. In the last three years we’ve seen the economy stagnate and recede, but our journey has been good. During this time, we’ve been able to add lots of positive business aspects and new initiatives for the long run,” he says.

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The company began a programme of restructuring and growth in 2016, with every initiative underscored by its five-pillar strategy for customer centricity and growth of the business. “The most important aspects to any commercial vehicle customer are low total cost of ownership and uptime. Hence, the core of our five-pillar strategy is all about uptime and low total cost of ownership,” Luther explains. He notes that within each pillar – parts, service, network, finance and product – specific requirements were identified and that the company has worked towards meeting these. So far, the results are speaking for themselves... “We have reduced parts pricing of 1 150 line items by between seven and 60 percent, while achieving a

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92-percent first-pick rate. In terms of service, we mapped the skills of our technicians and, through our state-of-theart training centre, further enhanced their skills to plug the gaps throughout the Tata network. Close to 10 000 hours of training have been completed so far. “We also offer 24-hour roadside assistance and are in the process of establishing additional, fully equipped breakdown-assist bakkies,” says Luther. “With regard to network expansion, since July we have added 40 touchpoints through the combination of breakdown-assist and service and spares centres. These now total 91 touch points across the country, which can provide efficient service to our customers through either 3S (sales, service and spares), 2S (service and spares) or breakdown assist,” Luther explains. A standard warranty covers customers in South Africa and 13 other African countries. In terms of finance, Luther says that the company has entered into strategic tie ups with various banks through which it can offer customers various financial products that best suit their rental, purchasing or maintenance needs. “Speaking of products, we now offer two brands, Tata and Daewoo. The product pillar has grown with the new Tata Ultra and Daewoo Maximus vehicles being added. There are plans for further vehicle introductions in the years to come. “We have tested the Daewoo Maximus in the market and the response has been encouraging. One customer has already bought 50 vehicles,” Luther says proudly, adding that the efficiencies of every new product are mapped to be in line with customer expectations before introduction, ensuring their immediate value. Further supporting its sales endeavours is the company’s used-vehicle business, Trucks Assured, launched in 2016 to cater to the increasingly demanding needs of customers and banks. As a result, the resale values of Tata vehicles have grown by ten to 12 percent, Luther exclaims. “We have defined a very clear strategy and aim to be a top-five player in the local truck market within the next four years, with a 95-percent customer-satisfaction rating and a 95-percent first-pick rate of spare parts,” Luther says. “I must thank our loyal customers for their confidence in Tata over the 21 years that the company has been in South Africa, and would like to assure them of our commitment in the years to come,” he concludes. F


captains of in d ustry

Mapping the future J ust i n Manson , sa l e s di r ector of Tom Tom T e l e mat i cs South A fri ca , h as mor e t h an 1 5 years of e x p e r i e nce i n t h e f l e etmanag e m e nt and t e l e mati cs spac e . FO C U S sp e aks to h i m about t h e future of t e l e mat i cs

n South Africa’s mature telematics sector, staying ahead of the competition isn’t so much about the data, but rather about the software, analysis and packaging of information. This is a major leap from the past, where data was treated as proprietary information not to be shared. According to Manson, businesses are operating in an integrated world where sharing of information with partners is beneficial to all. “By concentrating on what we do best and partnering with third parties, we are able to offer clients a more complete, tailor-made service offering,” Manson says. “Today, many drivers who work for logistics companies make use of tablets (called driver terminals), which provide a mobile workforce solution. “An operator can manage the entire supply chain – from procurement and dispatch, to route optimisation and delivery – using these driver terminals,” he explains. Driver terminals are loaded with applications and data to support certain job functions. For example, devices have a built-in camera and software to support remote uploading and sharing of files for use in the insurance industry, while other applications may have the capability to accept and store signatures digitally. In many cases, there is a delay between the signing of a delivery note and its arrival at the accounts department, which causes a delay in invoicing time and has a negative

I

impact on cash flow. “This is just one of the delays that can be eliminated. Our goal is to ensure that the hardware is supported with applications that enable this technology to be utilised with as little disruption to a company’s traditional workflow as possible while improving these business processes,” says Manson.

According to Manson, businesses are operating in an integrated world where sharing of information with partners is beneficial to all. When asked about the short to medium-term future of telematics, Manson identifies connected cars and software-as-a-service (SaaS) as taking centre stage. The “aftermarket” connected car market is declining and the factory-fitted, or Original Equipment Manufacturerfitted market is on the increase. This means that SaaS starts to play an important role in terms of taking the data from connected vehicles, analysing it and packaging it in a way that adds value to a fleet customer. F

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N ew v ehi c l e s

Digging in deeply Me rcedes-Benz T rucks has ( f inal ly ) expanded i ts range of Un imog sp eci ali sed trucks in S outh A fr ica , with a model des ign ed spec if ical ly for the agri cu ltural s ector . GAVI N M YERS gets acquainted wit h the fi rst uni t to l and

he Unimog U 4000/U 5000 model range is well known in South Africa for its bulletproof ruggedness, customisability and suitability for a multitude of applications. Now, another kind of Unimog has arrived – a far more compact, high-tech machine that, in fact, takes the Mog back to its roots. Back in 1946, the Unimog made its debut as a farming machine and in 1972 Mercedes-Benz launched the MB-trac which was based on Unimog components. Over the years more than 800 of these have been sold locally and, according to Mario Alvelos, business development manager, specialised trucks, many are still in use today. With the new UGE-series U529 model, Mercedes-Benz aims to bring a new level of speed, productivity and safety to agriculture. (Interestingly, it can also be employed in the timber industry.) “You need tractors in the farming world, but there are some tasks that can be done more efficiently using a Unimog,” says Alvelos. “We asked farmers in South Africa what they needed. The U529 is a four-season truck... It is fire truck in the dry winter months and a harvester in autumn. It can be used for silage and cattle feeding in summer and spreading fertiliser in spring. All of these tasks can be done faster with the U529 than with a tractor,” he says as an example. Indeed, at the launch event during November, we were able to witness the U529 tackle the fields with a variety of implements in tow. Its rear 210 kW, 1:1 mechanical power take off (PTO) ensures minimal efficiency loss. A front 160 kW PTO is optional. Impressively, the U529 is powered by a mere 7,7-litre engine that produces just 210 kW (286 hp). However, its 1 100 Nm torque is made available at just 1 150 r/min. This is paired with permanent all-wheel drive and a Unimog

T

26 FOCUS ON TRANSPORT

UG 100 automated transmission with a working range of 16 forward and 12 reverse speeds. An 85 kW infinitely variable hydrostatic drive can take over for operations requiring constant engine revs or precise speed control up to 50 km/h. A payload of up to 40-t gross combination mass is available, depending on configuration. The U529’s fuel consumption is claimed at 24 l/hour; up to 20-percent lower than a 200 kW tractor when hauling at 500 hours/ year. A key feature of the U529 is its standard-fit Central Tyre Inflation System (CTIS), which allows tyre pressures to be adjusted between 1,2 and 4,5 bar; aiding grip or ride comfort. “It minimises wear and tear of tyres and increases tyre life by up to 25 percent,” comments Alvelos. Indeed, the high-tech U529 is made to be as comfortable and easy to operate as possible. The high cab, short nose and panoramic windscreen makes for vast visibility and a standard camera system is employed with up to four remote cameras available. All equipment, hydraulics and drive functions are operational via the multifunction joystick. The driver’s seat is air suspended and the air-conditioning system incorporates charcoal filters to block out dust and other contaminants. “The technology in the U529 is bulletproof; there are many built-in securities to prevent unskilled employees from breaking anything,” Alvelos notes. Alvelos says that the U529 is not intended to replace the tractor... “Mid-range tractors are ever more employed in roles such as road transport and PTO work, where brute pulling power is not necessarily required all the time. This has created the need for a machine like the Unimog.” The U529 comes standard with a four-year/5 000-hour warranty, while maintenance intervals are set at 1 200 hours. F


F le e t manag e m e nt

A wake-up call for drivers Even the most r espons ib l e compani e s , t h e b e st dr i v e rs and t h e most compr e h e ns i ve trai ni ng have not el im inated t he i nci de nce of truck acc i de nts . FO C U S i n v e st i g at e s how i n-cab fat igu e- d et ect ion t ec h no lo gy i s prov i di n g a wake - up ca l l for dr i v e rs

esearch conducted by the Interdisciplinary Accident Research Centre in South Africa suggests that up to 41 percent of road accidents can be attributed to fatigue. Senior client manager of DriveRisk, Gerard Kloppers, says: “Driver fatigue and distraction are two of the most pervasive challenges facing logistics operators worldwide. “Research suggests that crashes where driver fatigue is a factor tend to be of a higher severity and often include fatalities. This is because by the time the driver is woken by being jolted around the cab it’s normally too late to apply the brakes.”

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Dan g erous b e h av i our, h ab its and li f estyl e Kloppers explains that fatigue can be caused by a variety of factors and doesn’t happen in just one day. The cumulative effect of not getting enough sleep is referred to as sleep debt or sleep deficit. Basically, if a driver gets less than five hours of sleep over an extended period of time, the hours lost begin to add up and must be made up. In other words, one good night of sleep may not necessarily be sufficient. “Bad habits are developed over a period of time. Tiredness might be brought on by family challenges, stress at work, time constraints, not eating correctly or not sleeping enough,” says Kloppers.

The nature of the industry means that drivers are constantly pushed for time, and this can contribute to bad diet and lack of sleep. To make matters worse, many drivers are required to sleep in the cab at noisy truck stops where their sleep is often interrupted. Kloppers says: “Pressure from management as a result of understaffing, or undue pressure to reach a destination, remain a problem. Poor lifestyle choices could result in the development of non-communicable diseases, such as heart disease and diabetes, of which fatigue is a sideeffect.” The loneliness of the job means that some drivers seek out excitement in bars, while others prefer to spend their time with prostitutes, putting themselves at risk of contracting HIV and other diseases. There are times, however, where a driver and the transporter have done everything right and yet the driver still falls asleep. This illustrates the complexity of dealing with fatigue. The monotony of the job certainly is a factor to be considered. Kloppers says: “We have found that this is especially true for drivers working on the mines. These drivers travel the same road at low speed, many times each day. The same applies to long-haul operators that travel on long, straight roads with few landmarks.”

Fatigue de tect ion

Fatigue-detection technology uses infrared technology to >

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Fl eet manag e m e nt

monitor movement of the eye and posture of the body. Because the system is able to detect how long a driver’s eyes are away from the road, it is useful in the detection of both driver fatigue and driver distraction. Kloppers says: “Percentage of eye-closure technology (Perclose) allows the transporter to apply a proactive approach to the prevention of crashes caused by fatigue. It is possible to see when someone is falling asleep and identify distractions, such as eating or using a mobile phone.”

Diffe re nt typ e s of fat igue

“Notifications or warnings coming from DriveRisk’s DriveAlert system come in three stages. First, an alarm inside the cab will sound if there is too much body movement, or if the driver’s eyes are away from the road for too long. “If the driver does not respond within seconds, there will be a second, more forceful alert. “Third, when no response has been elicited, the system will stream live video feed to the DriveRisk control centre for viewing and assessment. From there the operators are able to identify the problem and relay this information directly to the fleet manager,” explains Kloppers.

to respond before ‘the nod’ occurs. Here, we look at body language, but also what the driver is doing inside the cab. Sitting too close to the steering wheel, or shuffling around in the seat are common indicators of possible fatigue. “Other signs of possible fatigue may include things like yawning, stretching, rubbing of the forehead or wiping of the eyes. Many of the companies we work with choose to intervene immediately by advising the driver to pull over to rest at this point,” asserts Kloppers.

28 FOCUS ON TRANSPORT

Kloppers says that the DriveRisk control centre uses the information received to categorise different types of fatigue. “Critical fatigue, also referred to as micro-sleep, is probably something all of us have experienced at some point,” says Kloppers. This is where a person’s eyes close for a few seconds before he or she wakes disorientated and in a state of confusion. “The identifiers of possible fatigue enable transporters

Urban myths Kloppers confirms the commonly held view that road


F le e t manag e m e nt

accidents often happen close to home. “Drivers start to unwind and ready themselves for rest the closer they are to their destination. Alternatively, the thought of reaching their destination causes some to push ahead despite feeling fatigued,” says Kloppers.

Research suggests that crashes where driver fatigue is a factor tend to be of a higher severity and often include fatalities. When feeling tired, some suggest opening windows on the cab, or turning up the volume on the radio. Others suggest making a brief stop, getting out of the vehicle and jumping around for a bit. Kloppers points out that that many drivers use energy drinks in an attempt to keep themselves alert. “Unfortunately, this provides only a temporary boost before energy levels drop below what they were to start with. People often believe that certain actions will help to

keep them awake when really the only thing to do is to stop and rest.”

Dr ive r training As is the case with telematics, the information received at control centres is used to improve driver behaviour and the business. Kloppers says: “Clients are alerted about critical events, if and when they occur. We also provide clients with a weekly incident report that lists the behaviours that have been identified.” It is possible to identify individual trends, make deductions and implement strategies to address these. If one driver is struggling with a particular shift or route, the fleet manager could swap this with another driver. The system can also show if a driver is being distracted by a mobile phone. The company could then perhaps implement a policy requiring mobile phones to be locked up while driving. Fatigue can make it difficult for drivers to react to things that happen around them and has been compared with driving while under the influence of alcohol. Fatiguedetection technology saves lives, but it also has the capacity to reduce accidents and pay for itself with money saved on premiums. “Our goal is to identify, coach, improve and mitigate risk, while ensuring that drivers get home safely,” concludes Kloppers. F

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Legis l at i on

Of pricing, competition and regulation What legi slat ion wil l transport and lo g i st i cs prof e ssi ona l s n e e d to b e aware of i n 201 9 ? W e f i n d out

P

eter Lamb, director at Norton Rose Fulbright, suggests that the main piece of legislation transporters will need to be cognisant of in 2019 is the update on the Draft Economic Regulation of Transport

Bill, 2018. Lamb’s colleague, Martin Hartwell, commented on the previous version of the draft in issue 8 of FOCUS. However, it has since been revised in lieu of the original round of public comment, and has been open once again for further comment (which closed on November 23). The Bill exists to “promote economic growth and welfare for South Africa by promoting an effective, efficient and productive transportation sector that must be regulated by two parallel, but integrated, regulatory agencies”. These are the Transport Economic Regulator (the primary technical, administrative and enforcement regulator) and the Transport Economic Council (the primary adjudicative entity reviewing the decisions of the regulator when needed). These regulatory bodies can now determine price

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and set the price standard to regulate certain sectors of transport. “Traditionally, aviation and ports have been highly regulated. This Bill aims to regulate the economic activity of inland passenger rail and road transporters,” Lamb explains. Indeed, the Bill aims to regulate the road-transport sector from a pricing and competition perspective. This applies to any entity, facility or service, irrespective of whether it is owned privately or by the state. “It’s a significant piece of legislation, particularly for the road-transport and logistics industries, and I’m surprised there hasn’t been more comment on it,” says Lamb. “It has the potential to affect these industries indirectly (because the prices of statutory bodies, such as Transnet, are going to be regulated) and directly.” Lamb notes that the application of the Bill is what’s really interesting and important, and that it is clear that the new Bill aligns more with the Competition Act than earlier drafts. “The steps for determining whether private individuals and companies fall under the Act are clearly set out and the minister’s discretion is more circumscribed. This addresses a big concern of the previous version of the Bill,


L eg is lat ion

Update on t h e Nati ona l Land Transport Am en dm ent Bi ll The second significant piece of legislation that is important to be aware of during 2019 is the National Land Transport Amendment Bill, which seeks to “tie up lose ends” of the National Land Transport Act of 2009, says Lamb. The proposed bill, he says, is rather technical in nature. However, one of the main aspects of it is to give e-hailing services, such as Uber and Taxify, a regulated place in the South African public-transport sphere. The Bill provides a definition: “An electronic hailing service means a public-transport service operated by means of a motor vehicle, which is available for hire by hailing while driving. It may stand for hire at a rank and is equipped with an electronic e-hailing technology enabled application as contemplated in section 66(A).” The proposed section 66(A) posits a number of requirements including some relating to operating licences and technology. “It seems government intends to limit such services to specific areas,” comments Lamb. “The vehicle may leave its area if it is to return with the same passengers or empty. The vehicle may pick up passengers outside of that area if the fare is pre-booked and the passengers will return to that area.” Importantly, a vehicle may not operate as an e-hailing service if it is not working properly.

Whether this should be seen as a good or bad thing depends on whether there are currently any problems related to competition in the road-transport industry. where the minister’s discretion was too broad. The Bill is specific; the regulator has to look into what the Competition Commission says,” he continues. “The Competition Commission is more suited to determining market dominance or monopolistic behaviour,” he adds. The Bill provides the qualification that a single operator must control more than 70 percent of the market, for the facilities or service concerned, or the preconditions for competition do not exist in the market for the facility or service concerned. Section 4(3) provides that the extent of the regulation introduced must be proportionate to the competition problems in the market. “If they want to

The requirements regarding the e-hailing technology require nothing more than such services currently provide (for example, fare estimation and details of driver and vehicle). However, provision is made for further regulation. The amendments call for some requirements that are seen as unfavourable. First, it calls for e-hailing vehicles to display prescribed markings. “In the current market conditions to require e-hailing drivers to have their vehicles marked might make them soft targets for criminal activity,” comments Lamb, adding that, on September 11, a leading e-hailing service provider attended at a National Council of Provinces Economic and Business Development meeting, where it welcomed the Bill, but voiced concern. “With the backlog of operating-licence issuance, the service provider is concerned with the punitive measures for non-compliance. It is also concerned about area restrictions, arguing that these are more aligned to traditional cab services. “This Bill has been lingering since before 2016, but the fact that it is now in the National Council of Provinces means it’s already being considered by the National Assembly. I think it’s going to go through, but it will be interesting to see how it will be implemented in practice,” Lamb concludes.

regulate a specific route, they are able to do that,” Lamb says. It’s worth noting that the Bill does including a range of administrative and criminal offences relating to noncompliance. Is there cause for concern that road transporters could be unfairly targeted? “A number of transport sectors will be regulated and each will have different technical considerations for price setting, which allows the regulator to tailor the price-setting method used to the needs of each sector. “A big aspect of regulated entities is the determination of price control. Whether this should be seen as a good or bad thing depends on whether there are currently any problems related to competition in the road-transport industry,” Lamb concludes. F

Draft Econom i c Regu l ati on of T ransportat i on

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SHEQ i n transport

Claiming from the Road Accident Fund

Hundreds more truck d r ivers d ie e ac h y e ar on Sout h A fri can roa ds t h an m i n e rs work i ng i n the country ’ s m in es . Garet h Gr e at h e a d tak e s a look at w h at m e asur e s are i n place to ensur e d r ivers and t heir fam i l i e s g e t t h e support t h e y de s e rv e fo l low i n g an acci dent, i f th ey d on’ t come home, suff e r a p e rman e nt i mpa i rme nt, or los e t h e i r abi l i ty to e arn an i ncom e

ccording to personal-injury specialist, RoadCover, the Road Accident Fund (RAF) is a public entity set up to provide compensation to injured people, or families of dependants killed in road accidents as a result of third-party negligence. Attorney Corné van de Venter, a panel attorney for RoadCover, an Arrive Alive partner company, believes that the compensation provided to truck drivers by the RAF is normally adequate.

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The Road Acci d e nt F un d Recently, the RAF has been encouraging individuals to claim directly from the fund to avoid having to pay lawyer’s fees. Van de Venter says it is unlikely that someone would be able to submit an application and go through the components of the claims process without the assistance of a lawyer.

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He explains: “While their intentions may be good enough, too many claims have received an unfavourable settlement for this approach to be beneficial to the claimant. “Also, it is possible that the person was severely injured or died, making it impossible for them to submit their own claim. In this instance, it becomes the lawyer’s responsibility to negotiate a favourable settlement for the driver or their family in a timely manner. “It can take up to two years or longer for a qualified person to finalise a claim. Even with a minor injury claim, a team of four to five lawyers may be required to compile the medico-legal (future medical costs) report required by the RAF and firms may charge 25 percent of the total settlement value.” The RAF is a fault-based system. This means that the compensation awarded will depend on who is responsible for the accident. Let’s say, at the end of proceedings driver one is judged to


SHEQ in transport

be 20 percent liable and driver two is seen to be 80 percent liable. If each driver has been awarded compensation to the value of R100 000, driver one will receive R80 000 and driver two will receive only R20 000. This is called apportionment of liability. Van de Venter suggests that professional drivers take up membership with a personal-injury specialist, such as RoadCover. “Membership of the organisation costs between R29 and R95 per month and there are no additional charges when it comes time to log a claim with the RAF,” states Van de Venter.

L i m i tati ons and e xc lus i ons When involved in an accident, everyone in South Africa has a right to emergency medical treatment. “Whether a person is taken to a private or public hospital depends on the emergency service that attends the scene of the accident, the severity of the injury and what hospitals are in the area. “If a patient without medical aid is taken to a private hospital, he or she becomes responsible for the bill. They will have to carry this amount until a settlement has been reached with the RAF,” says Van de Venter. “People don’t always have the money to outlay and it can take time for a settlement to be reached, so we assist by communicating the client’s circumstances to the hospital, supplier or creditor. After a ruling has been made, the victim is reimbursed or payment is made directly to the suppliers. “If the driver was not wearing a seatbelt, no payment will be made. This is because there is usually a direct causal relationship between the driver not wearing a seatbelt and the injuries sustained,” he adds. “Passengers are, however, always covered, even if they were not wearing a seat belt.” The Compensation for Occupational Injuries and Diseases (Coida) Bill provides cover for drivers found to be at fault. Proposals for a faultless RAF or Road Accident Benefit Scheme (RABS) have been put forward, but no agreement has been reached between shareholders. Changes made to the RAF in 2008 mean that drivers and passengers cannot sue the transport operator for damages, even if a vehicle is not roadworthy. Also, the RAF does not cover working immigrants, or people without a South African identity document.

Inde pe nde ntly insur e d Transport operators are under no obligation to take out additional liability cover. At the same time, it would appear that there is no guarantee that those injured in road accidents will receive a favourable settlement from the RAF. Paul Dangerfield, operations manager of Hollard Trucking, says: “The challenges that truck drivers face in South Africa include death and permanent disability which makes comprehensive cover a priority. “I believe operators should take out group personal accident cover. If the operator does not provide this cover, then it is wise for professional truck drivers to take out the cover themselves. “For the last five years, Regent Commercial Vehicles (now Hollard Trucking) has provided a R20 000 driver

If the driver was not wearing a seatbelt, no payment will be made. death benefit to the driver and their beneficiaries, as well as the fleet owner. Hollard Trucking also provides cover for hospitalisation, as well as income protection cover for drivers if they cannot work following an accident – all at no additional cost to the insured fleet owner.” While the RAF does provide comprehensive cover for road users, claimants encounter problems in many instances. Foremost of these are the amount of time it takes to settle a claim and the possibility of financial stress during this period. Having protection in place to counter this shortcoming can only be a good thing. F

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Th e futur e of trucki n g

Hybrid hybrids J IM WARD has bee n in vo lved in t he transport and lo g i st i cs i n dustry for 3 3 y e ars. He found hi ms el f t hink in g about how muc h i t h as c h ang e d duri n g t h i s t i m e , and was i nspi red to put his id eas to pap e r about w h at t h e future may h o l d

une 5, 2037, 06:00, Greater Gauteng. Tsepo picks his driver’s smart card (DSC) from its charging bank and makes his way to his clean, white Indo-Chinese/European truck. As he approaches, his smart card is recognised and signals the vehicle to start. The truck preselects neutral, confirms parking brakes are on, preheats each cylinder, unlocks the doors and starts up, immediately initiating a number of pre-trip checks. The young man walks around the truck and trailer in sequence as it tests its own driving lights, wipers, headlamps, indicators, hazard lights and so on, idling quietly without visible smoke or any noticeable exhaust smell. The engine runs for a few minutes then activates an economy idle setting and switches to four cylinders.

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Within the vehicle’s electrical system, while the 450 hp internal combustion engine (ICE) idles, six high-speed, super-cooled ECUs rapidly communicate with each other, checking a number of key variables – ride height, air-bag pressures, smart-braking activation, brake-pad and rotor thickness, air-reservoir pressure and all the normal engine checks including charge rate, air-filter restriction status, and the complex exhaust after-treatment system. A few other factors are checked, too: rate of charge from solar panels, battery condition of the lithium-ion phosphate traction batteries, load and temperature status of the brushless DC drive motor and the myriad circuits in the dynamic regenerative braking systems. Several thousand items are checked in rapid sequence, in a go/ no-go process that no human could possibly replicate in


The future of truckin g

the minutes available. After walking right around the combination, Tsepo climbs into the cab, already warmed up against the cold, and plugs his DSC into the dashboard. A twelve-inch touchscreen lifts out of the dashboard and lights up. His driver’s card carries with it a wealth of data, and plugging it in initiates a series of key events. First, his company starts paying him. The touchscreen is a high-definition display with a range of different scroll-down menus. He checks some “soft news” items – two messages from his wife to call him, three from friends wanting to meet up, two football scores. These red-flagged messages mean he will be charged for returning these calls, and he will make them later. He scrolls to some brief items of internal company news,

two marriages, birth of a new son, 17 new vehicles arriving, an Honours Degree in Logistics awarded, a new driverawareness training programme, and a message from HR asking him to visit after he clocks out that evening and sign certain pension documents. These are flagged green. If he wants more information, he can touch the screen to expand the details and make free calls. The menu offers a mixture of private messages that only he can see, and group messages open to all drivers, identifying him from the DSC. He then starts his vehicle pre-trip process, scrolling to the tyre-check page. This flags every wheel position, the ten rim-mounted RFID sensors informing that all the tyres are at the correct pressure by showing blue on the coldtyre display. Graphics display fuel and battery levels, air temperature and outside camera views. If he neglects to open any safety-critical items, the truck’s brakes will not release and his pay is docked. He progresses to the next sheet; a quick series of 20 random questions to answer in one minute. Some test logic, others test reaction times or eyesight, or are a simple check of observation skills; today asking in which bay the truck is parked, and what time he started the driver suitability test. If he doesn’t complete the test in a minute, or scores below 19/20, he has one more chance on a fresh test, but if he fails that one, the truck will shut down, alerting the control room in a flagged message “driver unfit for duty” and explaining why. It will not restart with his DSC; he will be replaced and sent home, unpaid, unless he fails reaction-time tests, when a medical check will follow. Anyone failing three times in a month is sent for retraining. Tsepo is a master at this; he’s bright, alert and aware, and finishes the test in 53 seconds, scoring 20/20 and then, with his heart beating a bit faster than usual, he takes a deep breath and relaxes. He scrolls to the most important page – his route for the day. It opens a detailed GPS map, with text boxes indicating the probable weather on route, traffic delays and deviations. He knows his route will avoid all possible right-hand turns to save fuel and maximise average speed. He may travel further than he needs to, but, within the company, maintaining the target average speed is one of the top-measured and reward-weighted performance indicators. There is also important load data. His trailer was pre-loaded the previous night by autonomous forklifts. The electric drone lifts all operate in total darkness, roaming silently through unmanned security points to pre-ordained picking points, uplifting pallets, then following buried electrical guides to the exits, and GPS guidance to the exact parking bay and precise trailer position, loading the rig from both sides simultaneously. Proximity sensors take over two metres from the vehicle, with critical data points guiding them exactly between headboard and tailboard positions, and memorising each loading position. Loading damages are almost non-existent. Tsepo’s trip schedule shows he has a mixed load – both “self-locking” and strap-down pallets. The self-lockers are lightweight pallets made of recycled materials with embedded steel plates set in their base, engaging with >

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Th e futur e of trucki n g

electromagnets set in the flat deck. They cannot move in transit and are self-securing. He also has eight oldfashioned pallets needing to be strapped down. He enjoys this process; it’s one of the few physical activities left and reminds him of his heritage, and stories his grandfather told him about strapping loads and throwing tarps, when driving trucks 55 years ago. He walks to the rear of the trailer and straps down those pallets, the difference being that once he threads the cargo strap through the winch it activates automatically and tightens to a pre-set torque load – no ratchet and steel bar like old-fashioned load locks. Bright green LED lamps illuminate the trailer sides, meaning that the maglocks are on, self-lockers are secure and winches are tight. He climbs up into the cab, releases the park brake, checks forward, rear, and the bird’s-eye camera displays. He then moves off, using only idle power. This load must be covered, so he’s directed to a drivethrough trailer security section (TSS). As soon as he parks on precisely the right spot, loading lights above switch on, telling him to wait. A lightweight, rip-proof, polyacrylate clamshell covering lowers automatically from overhead gantries and is placed onto his trailer. All trailers are one size. The cover’s roof consists almost entirely of flexible solar panels. The cover engages snugly with the sloping aerodynamic headboard, shaped like an aircraft wing, rising at the front and tapering down towards the rear. The clamshell covers the whole load, and greatly reduces the air gap between truck and trailer. It is automatically secured with a set of electronic locks along the trailer. Customers have the codes required to release the locks, and all DCs have similar trailer-securing facilities. They remove trailer covers, stack and store them, and can change the photovoltaic branding for a different load. Drivers may not leave their cab in a TSS. Load covering takes three minutes, due to a series of automated tests, checking electrical connectivity between the solar panels and deep-cycle batteries, but the clock is running and he is keen to get moving. Fully loaded, the power-split hybrid truck calculates the payload via its airbags and complex algorithms involving tractive and braking force, and switches to full-electric start; something it will use for every pull away from standstill throughout the day. Drawing power from truck and trailer batteries, with contacts within the fifth wheel, the brushless DC electric motor will quietly take the vehicle from standstill to 30 km/h. The truck then switches to hybrid mode, alternating between diesel and electric motors, or both. Tsepo is already moving out of the despatch yard and on to the road as the truck completes its communications checks. He knows his route will have a number of hidden geofence checkpoints used to monitor his average speed, and that the vehicle is monitoring brake use, accelerator position, use of regenerative braking and proximity-sensing cruise control. The vehicle accelerates quickly up to its cruise speed, on this road only 60 km/h, and the electric motor seamlessly disengages, leaving the truck running on its internal combustion engine (ICE) and AMT driveline.

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A big change came in 2029, when logistics began to attach value to a driver’s time in an unprecedented way.

He slows for the first set of lights; the braking energising the kinetic energy recovery system (KERS) and the DC motor converting into a generator, which charges a massive capacitor and his main battery pack, while shutting down the diesel engine. His route is pre-set to the minute, and traffic lights are synchronised; as he nears them they turn green and he can power up again, briefly using both electric power and the ICE to regain his speed. He only comes to a full stop twice, as there are no right turns across oncoming traffic streams. Cable theft carried a treason charge after 2027, and the problem disappeared entirely. After 20 minutes, he enters a faster arterial road and speeds up to 85 km/h, where the transmission gears down to 1 350 r/min (the slowest possible) automatically freewheeling on declines, and engaging the DC drive on inclines. The truck and trailer creates minimal drag through the cool morning air, due to the trailer cover, minimal air gaps and wheel covers over the LP drive and trailer wheels. Tsepo still monitors instantaneous fuel consumption and battery use, trying to get both into the green band. He aims for three steady green lights – ideal average speed, optimum fuel consumption and battery use, but to achieve this he must concentrate, using his multi-functional steering wheel and head-up display frequently.


The future of truckin g

There is an accident ahead; red lights flashing. He brakes hard, full regenerative braking charging the batteries, activating stage-four retardation long before air brakes are needed. KERS is at max energy now, and as he stops he can see the accident clearly. His drivecam is already recording the scene, triggered by the g-force of harsh braking. A purple driverless sports car hit a pot hole, suffered a deflation and jarred its circuitry. This confused the satellite steering, which defaulted off the road, the vehicle bumping over the kerb and hitting a wall. The owner emerges angrily from the back seat of the car, where she was working on her laptop. These American cars are insurance nightmares. It’s leaking vivid green battery gel and coolant onto the ground and steam is coming from the computer cooling pack. The car’s display and rear window is blinking rapidly: STOP fault! STOP fault! He watches as his average-speed indicator flickers and changes from green to orange, and then red. He is already behind on the next checkpoint. He uses full power – KERS, ICE and DC to get moving again, drawing heavy current from the batteries and the huge capacitor to get the heavy rig moving and back up to speed as quickly as possible. The drive tyres chirrup in protest as the motor briefly produces 97-percent power, but if he misses the next waypoint time limit, he will lose pay.

After 48 km traversing the megacity, he begins seeing warning signs, alerting him to traffic problems up ahead. He presses “reroute”, and the GPS starts recalculating best alternatives. He knows the control room will have been alerted and will already be sending a revised ETA to the client because he might miss his offloading time slot. The guidance system is highly advanced, coming up with two alternatives within seconds, both involving a time saving. He selects one and soon has to make his first turn across traffic, from a complete standstill. The gap is long; he only needs to use 60 percent of the available torque to get the rig across the oncoming lanes safely. His fuel consumption target has gone orange, target fuel consumption has been exceeded, but he knows the accident and route change will be taken into account, resolving to drive as accurately as possible for the remaining trip. The voice communication system blips once. It is one of his girlfriends in the control room, advising him to use the second entrance to offload as they’ve secured an earlier space for him at trailer security; so he can jump the queue and get his cover lifted off earlier than planned. This puts him back on schedule for the offload, and he sends her a quick “thank you” emoticon, then starts calling up the numbers from his messages received that morning. Like several schoolmates, Tsepo was recruited straight from school after showing a flair for geography and engineering science, and completed a two-year intensive training programme on maximising Smart Truck benefits. He loves his work and is exceptionally good at his job. He gave his truck his clan name: Biyela, and its emblazoned across the doors, alongside Ndebele artwork. Old drivers claimed it was much harder in their time, with crash gearboxes and drum brakes, but secretly he thinks they’d never cope with the multiple inputs, complicated controls and checks and measures that are part of modern trucking. He’s monitored every minute of the day and really has to concentrate. In the cover-removal entrance, he waits for the customer to release the electronic cover locks in the trailer floor. He then walks around the trailer, the DSC releasing the electromagnetic locks and power winches, preparing for the drone forklifts to offload after the clamshell removal. A big change came in 2029, when logistics began to attach value to a driver’s time in an unprecedented way, when The National Demurrage Act of 2028 allowed transporters to charge for standing time. Suddenly, turnaround times improved dramatically, and the bad old days of drivers dozing in long lines, waiting for hours before offloading, disappeared overnight. The trucks were simply worth too much and the assets needed to be sweated to repay their R13-million cost. He smiles, thinking about men sleeping and cooking in their cabs for weeks while waiting at border posts. He suddenly remembers something he daren’t forget; one of the red-flagged messages was his wife, Nomthando, wanting him to buy bread and milk on the way home. The cover is secured, and he watches carefully as the route guidance plans his homeward journey and begins alerting him to peak afternoon traffic. Just another day for a professional African truck driver in 2037. F

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Aftermarke t

Braking: the new villain of air pollution Wi th hi gh level s of a ir po l lut ion global ly, or i g i nal eq u i pme nt manufacture rs (O E Ms) and aftermarket supp l iers ar e d evelop i n g more eco- fri e n dly v e h i c l e s and soluti ons, wi th brak in g syst ems b ein g t h e n e w front i e r . MA R I SKA MO R R I S r e ports

he World Health Organisation (WHO) estimates that globally 4,2-million deaths are caused by exposure to outdoor air pollution with 24 percent of stroke deaths, 25 percent of heart disease deaths and 43 percent of lung diseases and lung cancer attributed to air pollution. The WHO estimates that 91 percent of people live in places where air quality exceeds WHO guideline limits for pollution. The maximum acceptable level of safe air pollution is ten micrograms of particulate matter per cubic meter (μg/m3). Many cities exceed 35 μg/m3. WHO notes: “Air pollution is hard to escape, no matter how rich the area. It is all around us. Microscopic pollutants in the air can slip past our body’s defences, penetrating deep into our respiratory and circulatory system, damaging our lungs, heart and brain.” Countries that are attempting to reduce air pollution have placed a lot of focus on the commercial vehicle sector as the exhaust fumes produced by these vehicles contribute considerably to air pollution. Recently, however, brakes and tyres have become part of the discussion around the reduction of vehicle emissions. Brakes and tyres contribute to the particulate matter (PM) 2.5, which is especially dangerous as it can easily penetrate deep into the lungs and be absorbed into the blood stream. With electric vehicles becoming more viable and more common, tyres and brakes will be the next biggest contributor to harmful emissions. In an article for United Kingdom publication Auto Express, Hugo Griffiths writes: “Experts estimate that by 2030, as the transport sector moves into electric vehicles, 90 percent of harmful PM 2.5 emissions will be caused by microscopic particles eroding from tyres and brakes.” However, unlike with global warming, the world seems prepared with many innovations developed to reduce air pollution. German manufacturer Mann + Hummel seems to be at the forefront. In 2017, the company introduced its fine-

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dust-particle filter, which is fitted to the top or bottom of a vehicle and filters the air as the vehicle is driven. It was tested in Germany, India and China with reports showing that the filter removes more particles from the air than emitted by a vehicle with a modern internal combustion engine. Now, Mann + Hummel has introduced a brake filter to reduce brake-dust particles. The filter catches 80 percent of dust pollution and helps reduce the build-up on alloy rims. This is particularly useful during peak-hour traffic, or in areas where harsh braking is common. There is also a lot of discussion around the use of copperfree brake pads as a means to reduce air pollution. Locally, Federal-Mogul Motorparts offers its locally manufactured, copper-free Ferodo Eco-Friction brake pad range, which complies with Economic Commission for Europe (ECE) R90 certification. Albertus Steyn, technical manager of Federal-Mogul Motorparts South Africa, says: “With the use of Ferodo’s Eco-Friction technology, we were able to significantly reduce the quantity of metal within the friction material, which prevents the emission of harmful metal particulates. This innovative, environmentally friendly technology is already being used by major automotive manufacturers.” Without investing in filtering systems or copper-free brakes, drivers can reduce their braking emissions by avoiding harsh braking and overloading, keeping a safe following distance and travelling at low speeds. Monitoring technology can assist drivers to comply with good driving practices, while frequently inspecting the brakes helps to ensure that the system is in a good working condition. F

Watc h t h i s v i d eo on t h e ran ge on F i n e Dust Eat e rs t ec h nolo gy from Mann + Humme l Group


Lig h t br ig a d e

Room for one more M erc ed es - B en z has up gra d e d i ts V i to 1 1 1 Tour e r P ro . G AVIN MY E R S drov e i t

hree and a half years after its launch and this is the third Mercedes-Benz Vito of the current generation that FOCUS has had on test. It’s also the most impressive. That’s not because it’s a top-spec model fitted with all the bells and whistles – in fact, it’s the entry-level model in the people-carrying Tourer range. This Vito impressed because it did something that no Vito I’ve driven since that launch in 2015 has been able to: it didn’t squeak and rattle. There was not a peep from behind the dash, the sliding doors, the seats ... niks. Top marks to Mercedes-Benz for improving the Vito’s build quality. This 111 Tourer Pro is positioned as an affordable allpurpose vehicle; intended to be put to work shuttling people around, or carrying the odd load. As such, it’s fitted with black plastic bumpers; commercial tyres (205/65 R16 C); durable seat upholstery; an easy-to-clean rubberised floor covering; and – to maximise revenue, says Mercedes-Benz – it now comes with an additional, middle seat in the first row. Mercedes-Benz has also added sliding windows to the side sliding doors; improving comfort levels for passengers in the second and third rows, who continue to enjoy acres of room, comfy seating and easy entry and egress. In fact, the only passenger that will probably not be too comfy is the one that sits in the new front-row centre seat. Unfortunately, because the front passenger bench is fixed in place (you can’t even recline the backrest) its proximity to the dash-mounted gear lever means this passenger will need to twist or bend his or her body slightly. What about the driver? This individual seat provides a range of adjustment and is comfortable, provided it’s not set too far back, in which case the fixed passenger bench

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could hamper movement of the driver’s left arm. As it always has, the Vito rides particularly softly, though road noise does come through those commercial tyres. Under the bonnet sits a 1,6-litre turbodiesel engine that produces 84 kW and 270 Nm torque from an early 1 500 r/min. It is smooth running, but the notchy six-speed manual box will require quite a bit of stirring with a full load. The Vito 111 averaged a fair 10,3 l/100 km during our week with it. As with most vehicles of this type, rearward visibility is hindered by the rows of headrests in the driver’s rear-view mirror. Thankfully, the wide side mirrors aid visibility, and the Vito isn’t much of chore to manoeuvre. Standard equipment includes Crosswind Assist, Attention Assist, Electronic Stability Program, and an anti-theft package. The Vito 111 Tourer Pro has one particular trump card that its rivals from Volkswagen and Ford do not – that additional seat. These eight-seater models are also more expensive than the Vito. Looking to the Hyundai H1, it, too, has nine seats, but the only model that is priced at the Vito’s level is the 2,4-litre petrol derivative. At R525 000 with a five-year/120 000-km service plan, the Vito 111 Tourer Pro nine-seater targets a significant niche of the market. For those that need the additional passenger capacity, it’s a solid option – not least because it now doesn’t squeak and rattle... F

F i n d out more about t h e V i to h e r e

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ITOY E xc lus i v e

A van trio ready for action What does i t tak e to b ecome winn er of t h e Int e rnat i ona l Van of t h e Y e ar (I voty ) award? Over the 27 years of honour in g van bran ds and mo de l s w i t h t h e most pre st i g i ous pri z e in the li ght comm erc ia l vehic l e s ector , t h e cri t e r i a r e mai n t h e sam e : v i ctory i s dec i de d by i nnovat i on , cr eat in g eff ic ienc ies , b e i n g e n v i ronme nta l ly fri e n dly and safe ty, w r i t es JA R L AT H SWEE NE Y, e di tor of F l e e t mag a z i ne

roupe PSA entered the 2019 competition with three new van designs in one – meaning they each share platform, bodyshell and drivetrains, together with advanced comfort and safety technologies. With great success, the new-generation Peugeot Partner and Citroën Berlingo, along with new family member the Opel/ Vauxhall Combo, scooped the main trophy by exceeding the elements of the entry requirements. Innovation can be seen in every angle of the design of the vehicles. Up to 20 driver-assist systems are available (many of which come from Groupe PSA’s car division). The Overload Alert system is noteworthy here, as it helps with compliance and avoiding overloading. Van drivers deserve these safety systems as they spend more time at the wheel than most professional drivers. Numerous fittings have been installed to protect the driver and passengers, as well as the vulnerable road user, particularly in the urban areas. Surround rear-vision cameras come to mind here. Further efficiencies can be gained through a well thought out, ergonomically designed cabin, which aids in increasing productivity. A new-generation infotainment system delivers top levels of in-car entertainment with the easy-to-operate touchscreen system that is comparable

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to smartphones or notebooks. A redeveloped powertrain ensures reduced total cost of ownership (TCO) by lowering fuel consumption and introducing a new eight-speed self-shifting transmission. An all-electric model (developed in-house) is being worked on at the moment. Versatility comes through the two wheelbase options now available, and the creation of an all-wheel drive (AWD) version, which will appeal to utility companies. Supporting these applications are the specialised work and grip versions; the latter with slightly higher ground clearance. Since late last year, the Ivoty jury engaged with Groupe PSA from when the new van trio prototypes were ready for analysing and driving. Separately, Peugeot, Citroën and Opel held events as the development stages progressed, which included a visit to the factory in Vigo, Spain where engineering development vehicles were driven. These activities provided a vital insight into the success of the three-way joint collaboration, with Opel/Vauxhall’s design and engineering team involved from day one, as per an agreement signed with Groupe PSA and General Motors Europe, prior to the two companies eventually coming together. Opel’s input came to the fore during the final exercise for the adjudication panel. At the German brand’s headquarters


ITOY E xc lusiv e

in Rüsselsheim, an extensive test-drive programme was undertaken with several body styles and powertrains from the three brands. Exclusive drives of the newly developed all-wheel-drive versions at the ADAC centre near Frankfurt were the main points of interest on this occasion. The new-generation Peugeot Partner and Opel Combo have both been confirmed for South African introduction during 2019. The Partner will arrive during the second quarter, the Combo during March. Keep an eye on all the FOCUS channels for updates – ed. F

Above : At the 67th IAA Commercial Vehicles Show 2018 in Hannover, Germany, the 27th winner of the International Van of the Year award (IVoTY) was announced jointly honouring the Peugeot Partner, Citroën Berlingo and Opel Combo. The IVoTY trophy was presented to Philippe Narbeburu, senior vice president, LCV, Group PSA, by Jarlath Sweeney, chairman of the IVoTY jury, following the company’s press conference.

Groupe P SA Peu geot Partn er | Citroën B er li n go | Op el Combo Segment: LCV B-segment panel van (three seats) Body Types: Standard – 4,4 m. Long – 4,75 m Cargo Capacity: 440 m3 Payload: 1 000 kg Load Length: 3 460 mm Load Sill Height: 580 mm Engines: 1.2-litre petrol Euro 6d – 81 kW at 5 500 r/min 1.5-litre diesel Euro 6d – 56 / 75 kW at 3 500 r/min 1.5-litre diesel Euro 6d – 96 kW at 3 750 r/min Torque: 1,2-litre petrol – 205 Nm 1,5-litre diesel 230/250/330 at 1 750 r/min Safety Systems: Overhead Indicator; Surround Rear Vision Camera; Forward Collision Alert with Automatic Emergency Braking Transmission: Five- and six-speed manual / eight-speed automatic Wheelbase: Standard – 2 785 mm. Long – 2 977 mm

As regular readers of FOCUS know, this magazine has been appointed an associate member of the International Truck of the Year (IToY)! FOCUS is the sole South African magazine to have joined this prestigious body. One of the advantages of this association is access to exclusive articles, specially written for FOCUS by ITOY jury members. This is one such article.

2018

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global focus news

Sc h m it z Carg obu l l d ebuts swap box wi th el ectr i c r e fri g e rat i on uni t We’re all talking about e-mobility. I’m certainly writing about it all the time in this column. And e-trucks are almost becoming a dime a dozen. This is all very well – but what about bodies? Well, Schmitz Cargobull has developed electrically driven refrigeration units for use in distribution transport. They operate completely emission-free – and the first units are now making their way onto trucks! Edeka, the well-known European retail chain, has just

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taken delivery of a fully electric eActros with an electric refrigeration unit and swap box from Schmitz Cargobull. The company is using it for practical testing. The fully electric vehicle will be primarily used in food distribution transport. The W.KO COOL swap box from Schmitz Cargobull has optimised insulation and strength. Sturdy steel connecting profiles bonded with the panels make for a robust body. The reinforced bulkhead is designed to accommodate the refrigeration unit.


Wi ll vehi cles run on wat er one day ? They most certainly will, if an AustralianIsraeli start-up company has its way! The company has come up with a highly efficient, safe, clean, recyclable fuel to power electric vehicles. The fuel offers twice the range, at half the price, with zero emission compared to existing fuels – and it’s made up of 60-percent water! The company, Electriq~Global, uses technology that extracts hydrogen from the water-based fuel, which is then harnessed to create electricity to power the vehicle. The Electriq~Global system contains three key elements: the liquid fuel (Electriq~Fuel), which reacts with a catalyst (Electriq~Switch) to release hydrogen on demand, then the spent fuel is captured and taken back to a plant where it is replenished with hydrogen and water for re-use (Electriq~Recycling). The water-based liquid fuel is safe and stable at ambient temperatures and pressures. When compared to green energy competitors like lithium-ion batteries or compressed hydrogen technologies, Electriq~Global achieves twice the range at half the cost. The energy density is up to 15 times that of electric batteries currently in use in vehicles such as the Tesla. A comparison of electric buses showed that the buses powered by batteries provide a range of 250 km and require up to 300 minutes to recharge, whereas buses powered by Electriq~Fuel provide a range of 1 000 km and can be refuelled in five minutes. Electriq~Global CEO, Guy Michrowski, says: “Our technology brings dramatic news of improvement in driving range, refuelling time and cost of fuel. It changes the rules of the game in many fields, including transportation and energy storage.” Sounds pretty cool, doesn’t it?

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globa l focus

I veco tri ump h s at t h e Truck R aci n g Ch amp i ons h i p ! Iveco has been crowned the overall winner of the FIA European Truck Racing Championship 2018. Team Hahn’s Jochen Hahn, driving his Iveco Stralis, was recently crowned FIA European Truck Racing Champion for an historic fifth time. Iveco dominated the 2018 season, with a total of 14 race wins. Steffi Halm sealed sixth place in her debut season in the Iveco Truck#44 as new team leader of the Schwabentruck team. She was the only woman competing in the championship. The Schwabentruck Team has represented the brand for the past nine years, while Team Hahn this year fielded a Stralis race truck for the second consecutive year. The brand supported the team with two Stralis 440 E 56 XP-R 5,3-t race trucks powered by an Iveco Cursor 13 engine that delivers an impressive 880 kW (1 180 hp) and more than 5 000 Nm of torque. These vehicles are specifically designed and equipped to reach 160 km/h. Must be loads of fun to drive one!

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Bosch enters car-sharing business with electric vans Uber is as much a part of South African life as the braaivleis. Over in Germany, the same can be said of renting a car by app; it’s as common as sauerkraut. In fact, nearly two-million people are already doing so – and the number of car-sharing users is on the rise. The growth in car sharing is certainly not limited to Germany; by 2025, there are expected to be 36-million people using car sharing worldwide. Capitalising on this growth, Bosch is launching a new sharing service – for electric vans! Together with Toom, a subsidiary of the German retail group Rewe, the company will be testing the service at hardware stores, which is precisely where there is a demand for vans with sufficient space to carry heavy and bulky purchases. With more than 330 stores, Toom is one of the top providers in the German home-improvement industry. Starting this month (December 2018), it will only take a few clicks for customers at five selected stores to directly book an electric van on site, and quickly and simply take stone slabs, balcony plants and paint pots home with them.


globa l focus

Re nau lt- Ni ssan-M i tsubi shi alli anc e grows van pro duct i on The Renault-Nissan-Mitsubishi Alliance – the world’s largest automotive alliance – has revealed new plans for the production of vans in France. The Renault-Nissan-Mitsubishi Alliance sold more than 10,6-million vehicles in nearly 200 countries in 2017. The member companies are focused on collaboration and maximising synergies to boost competitiveness. They have strategic collaborations with other automotive groups, including Germany’s Daimler and China’s Dongfeng. This strategic alliance is the industry leader in zeroemission vehicles and is developing the latest advanced technologies, with plans to offer autonomous drive, connectivity features and services on a wide range of affordable vehicles. The Maubeuge plant, which ranks among the most efficient plants in France, will serve as the manufacturing

hub for the next-generation Renault Kangoo family, which includes electric versions. Groupe Renault is investing €450 million (R7,3 billion) for Kangoo production over five years. In 2019, 200 workers will be hired in order to support the van expansion. The Nissan NV250, a new small van based on the current Renault Kangoo platform, will also be produced at Maubeuge, beginning in mid-2019. Renault currently produces the Mercedes-Benz Citan van at the Maubeuge plant (thanks to a partnership between the Alliance and Daimler). The Renault Sandouville plant – the production centre for the Renault Trafic van – will produce a new Mitsubishi Motors van based on Renault Trafic platform. The vehicle is confirmed for Australia and New Zealand ... and maybe South Africa?

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short hauls Di gita l proc e ssi n g for eff i c i e ncy

MAN - agi ng tyres ma de easy

In November, Eqstra held a briefing to let customers know what developments have taken place this year and what to expect in 2019. Murray Price, COO at Eqstra, thanked customers for their continued support. “Last year we put our customers through a lot of pain with the implementation of our IT systems conversion,” he said. Price explained: “After going live, our customers, suppliers and staff were having hassles. “It proved to be a much bigger job than we anticipated, but looking at where we are today I think we did the right thing. “What we have done is unique and we hope customers are starting to see the benefits. It also means that we are well positioned to cater for the future needs of customers.” In addition to enhancing the company’s service offering, the upgraded system will improve efficiency within the company. According to Price, 407 000 incoming documents were categorised without human intervention during the past year. “While I love people, I don’t trust them – not even myself. By going digital we limit the influence human error has on the business. At the same time, the integration of departments means it is no longer necessary to carry files from one department to another,” commented Price. The system also allows for the keeping of a company scorecard, which enables immediate visualisation and up-to-date tracking of progress. Price said: “Every day we receive a consolidated report from each of our 12 general managers about the state of service-level agreements currently in place in their departments. “While researching this system, we were told that ‘going paperless is so 90s’, but I believe this system is delivering the biggest cost saving for the business.” Finally, Price noted that the company’s economic performance has been good despite a tough economy. “Cash-flow management has been tricky up to now, but we are starting to see growth and we are ready to ride the growth trend,” concluded Price.

MAN Automotive South Africa has teamed up with Continental Tyre South Africa to equip its EfficientLine range of trucks with Continental’s Intelligent Tyres fitted with ContiPressureCheck (CPC). CPC allows for the real-time monitoring of tyre performance, pressure and temperature. It can be integrated with the fleet’s telematics provider to make monitoring tyre pressure even easier and more transparent. Tyre data collected with CPC is available to both the dispatcher’s computer and the vehicle’s driver via an on-board display. If there is a deviation from the defined values, both fleet managers and drivers will be able to react quickly in order to prevent potential timeconsuming downtimes. The CPC system comprises a two-centimetre-long transmitter that weighs less than 20 g, as well as a processor, which is affixed to the inside of the tyre tread in a rubber bracket. When the tyre is changed, the processor can be removed from the bracket and reused in the new tyre. The battery lasts for six years, or approximately 600 000 km. CPC is compatible with all tyre brands and all vehicles. It is suited to almost any combination including buses, coaches, singleaxle trailers or even six-axle tractor/trailers with a maximum of 24 tyres. “The fact that our Intelligent Tyres, which come preinstalled with ContiPressureCheck sensors, have been adopted by MAN Automotive for its premium range of EfficientLine vehicles is a clear signal that our tyre-pressure monitoring system has been well received by the original equipment market,” says Darren Voges, business development manager: truck business unit at Continental Tyre SA.

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short h auls

K B is dea d , lon g l i v e D- Max Having garnered legions of loyal fans over 40 years and six generations, the Isuzu bakkie has undergone some revisions and updates – the most significant of which may well be the simplest... That would be a change of name, from KB to D-Max; as the model is known in international markets. According to Isusu, the name D-Max originated in Thailand, with the “D” originally referring to the 2000 model year Isuzu bakkie that boasted the flush “Dragon Eyes” headlamp design, as well as representing Isuzu’s legacy of producing diesel engines. Accordingly, “Max” signifies Isuzu’s maximum approach to design, size, comfort, technology, performance, safety, durability and line-up. The latest range includes 30 models for South Africa and 13 for export markets. Sixteen single-cab derivatives are available, including the addition of the new Dropside Base models that can be specified with either a factoryfitted flat load deck or in Dropside configuration. The Dropside Base models can be ordered in 2,5-litre LEED Base or Fleetside specification, with 58 kW and 176 Nm on tap. There is also the high-spec 2,5-litre HO Fleetside Safety model that employs the highoutput common-rail turbodiesel engine with 100 kW and 320 Nm, along with a raft of safety features including ABS, ESC, HSA, and driver and passenger airbags. The single-cab range begins at R256 100. The 2,5-litre HO Base model has been added to the double-cab range as an entry-level proposition for hardworking commercial applications. Pricing for this model is R332 500. At the other end of the spectrum, Isuzu has targeted the

high-spec models; raising standards of luxury and quality. Six-speed manual and automatic gearboxes have been added to the 3,0-litre LX models. These models also gain features such as a redesigned front end, Bi-LED headlamps, soft-touch dash with classier trim finishes and an eight-inch touchscreen infotainment system. Safety equipment has also been enhanced. D-Max LX models are now equipped with Isuzu’s Brake Override System (BOS) which restricts accelerator input if the brake pedal is applied simultaneously. Trailer Sway Control is now included as well. The Hi-Rider and LE models can be equipped with an optional tow-bar package rated to tow a braked trailer up to a maximum load of 2,1 t, while the heavy-duty unit on the 3,0-litre 4x4 LX derivatives comes standard and is capable of towing 3,5 t. The automatic version of this model tops the D-Max range, at R606 400. All Isuzu D-Max models are sold as standard with a five-year/90 000 km service plan, a five-year/120 000 km warranty and roadside assistance, as well as a five-year, anti-corrosion warranty.

Serv ic e safe ty Over the festive season, an increase in consumption and demand for goods will place more trucks on the road Dewald Ranft, chairman of the Motor Industry Workshop Association (MIWA), a constituent association of the Retail Motor Industry Organisation (RMI), says: “Trucks provide a vital service for consumers. Unfortunately, poorly serviced trucks and those that are not serviced at all are a major contributor to road deaths at this time of year.” Ranft urges all truck owners to ensure that their vehicles are in top condition before the December rush begins. Derick Horrmann, owner of Don-Der Truck Repairs, says the regular servicing of trucks sustains fuel consumption, prevents the oil filter from clogging up and is an opportunity to check if the oil is diluted with diesel, which would point to a faulty injector solenoid. “All internal moving parts are dependent on oil for lubrication. The clutch and the brakes are subject to the most wear and tear,” says Horrmann. He explains that trucks should be serviced as per the truck manufacturer’s schedules. “Most trucks are serviced

at 30 000 km intervals. Those that use synthetic oil have extended intervals – usually 40 000 km,” says Horrmann. Ranft and Horrmann agree that it is important to use an accredited repair company. “An accredited workshop will ensure peace of mind, as it will use premium quality oil and good replacement parts,” elaborates Ranft. Over and above regular servicing, he urges truck owners to ensure tyre pressures are within specification, and to check cooling systems and intake piping for leaks and cracks. Ranft also appeals to all motorists to be patient and courteous to truck drivers on the roads. “Motorists need to realise that trucks are not cars. While it can be frustrating to be stuck behind a truck, they should respect the road rules and only overtake when it is appropriate. Motorists should give trucks room to manoeuvre and keep a safe following distance. “We all need to do what we can to reduce road accidents over this festive season with the increased volume of traffic on our roads,” he concludes.

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s h ort h au l s

E l ectrif i e d soluti on for l i m i t e d traffi c zone Imperial Logistics group company, Palletways Italia, has introduced the network’s first electric trucks, which will deliver goods to a limited traffic zone in Bologna Italy. The zone was enforced to reduce congestion and pollution in the city centre and allows only mopeds, buses, bicycles and electric vehicles to travel through the area. Electric Professional Mobility, a Pisa-based company, supplied the two new Nissan 3,5 t electric trucks that can travel up to 125 km with a single charge.

Rob Gittins, MD at Palletways UK, says: “This is an important moment for the Palletways Group and it demonstrates our commitment to introducing greener transport options to the logistics sector. We pride ourselves as industry leaders in terms of innovation, and I hope that in the future we can introduce electric vehicles across all of our 20 European countries.” Albino Quaglia, MD of Palletways Italia adds: “We have seen an increasing demand from customers delivering to addresses in Bologna’s historic city centre such as restaurants and wine bars. “The Palletways Solutions service was created to manage the express delivery of small consignments. Given the restrictions on travelling in the city centre, we had to come up with a creative solution. “By using electric vehicles, we can access hard-toreach areas and maintain our high level of customer service while showing a commitment to sustainability. This new investment brings us a step closer to environmental sustainability, which is a key issue – not only for Palletways Italia, but for the entire Group.”

Comm erc i al vehi cle sale s report for O ctob er 2018 Note: For the time being, Mercedes-Benz SA (MBSA) will only report aggregated sales data. The MBSA commercial vehicle market split volumes are estimates based on historical trends and forecasting techniques. Light Commercial Vehicles < 3 501 kg Fiat Chrysler Automobiles South Africa Ford Motor Company GWM Hyundai Automotive SA Isuzu Motors South Africa JMC Kia South Africa Mahindra Mazda South Africa Mitsubishi Mercedes-Benz SA – estimate Nissan Peugeot Citroën South Africa Renault Suzuki Auto Tata Toyota Volkswagen SA

Total: 14 168 33 2 628 160 391 1 759 36 123 256 10 31 63 2 981 4 2 8 15 5 099 569

Medium Commercial Vehicles 3 501 – 8 500 kg Fiat Chrysler Automobiles South Africa Ford Motor Company Hyundai Automotive SA Isuzu Motors South Africa Iveco JMC Mercedes-Benz SA – estimate Peugeot Citroën South Africa Powerstar Tata Toyota VECV South Africa Volkswagen SA

Total: 782 5 5 16 261 62 11 191 6 4 46 116 5 54

Heavy Commercial Vehicles 8 501 – 16 500 kg FAW Isuzu Motors South Africa Iveco MAN Automotive Powerstar Mercedes-Benz SA – estimate Tata Toyota VECV South Africa Volvo Group Southern Africa

Total: 521 33 153 4 2 3 56 59 95 7 109

Extra-Heavy Commercial Vehicles > 16 500 kg Babcock DAF FAW Isuzu Motors South Africa Iveco MAN Automotive Mercedes-Benz SA – estimate Powerstar Scania Tata Toyota VECV South Africa Volvo Group Southern Africa

Total: 1 224 15 15 30 34 171 294 35 202 21 40 3 364

Buses > 8 500 kg Iveco MAN Automotive Mercedes-Benz SA – estimate Scania Tata Volvo Group Southern Africa

Total: 121 18 36 16 21 4 26

*Source: National Association of Automobile Manufacturers of South Africa (Naamsa).

48 FOCUS ON TRANSPORT


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49


Publ ic transport

Where to? Disrupti on i s t he buz z wor d t hat has dom i nat e d boar drooms duri n g t h e s econ d deca de of the 21st century. Publ ic transport i s no e xc e pti on , w i t h e - h a i l i n g apps c h ang i n g the way commut ers travel . Howev e r , suc h soluti ons h av e b e e n t h e i r e of t h e i r “tradit ional” compet it ion – so h ow can e v e ryon e op e rat e tog e t h e r ?

arely a month goes by without some report of violence towards drivers of e-hailing services – such as Uber and Taxify. Traditionally, the perpetrators have been drivers of metered taxis, who bitterly and maliciously intimidate and sometimes harm the drivers and their passengers. Lately, news reports indicate that e-hailing drivers are now being targeted by criminals, while there have also been reports of passengers being targeted by criminals posing as drivers. These reports have not been limited to South Africa. However, there can be no denying that such services remain increasingly popular worldwide. They provide employment opportunities for the drivers and a level of convenience that users of public transport had not experienced ever before. So, what then could the future hold for such services, and will they continue to change the face of public transport? According to a 2018 Public Passenger Transport Market Inquiry by the Competition Commission, there are more than 12 000 active Uber driver-partners across five cities in South Africa. Among the identified benefits of such platforms are reduced transport costs; they both complement and compete with existing transport infrastructure; they improve mobility in cities; and offer safe and secure transport. It quotes the Cape Town Uber Rider Survey, conducted by Victory Research, which reveals that Uber “has created an

B

50 FOCUS ON TRANSPORT

estimated three-fold increase in the market size” beyond the existing market of traditional metered taxis. “More than half of Uber users (52 percent) had never used a metered taxi prior to using Uber. Even among the 48 percent of Uber users who have used metered taxis, very few (15 percent) used them frequently. In contrast, 42 percent of Uber users use the service once per week or more,” it states. In her report: Uber versus metered taxis: A competition issue or regulatory nightmare, Ndumiso Ndlovu, case manager at the Competition Tribunal of the Republic of South Africa, concludes that Uber and other online-based mobile transportation platforms have an important role to play in the taxi industry. “To supress or completely shun them would be a grave disadvantage to innovation, competition and growth. “Innovation should be the catalyst for development and should push incumbents to innovate. The display of violent and destructive behaviour should not be tolerated and must be punished accordingly.” The Competition Commission notes dynamic pricing as such an innovation, as it “addresses challenges of variations in demand across time and space.” For example, says the report, taxi supply has for many years not met demand at peak times. It adds: “The problem with continuing to impose outdated price regulations is precisely why prices are unable to respond efficiently to demand; resulting in consumers facing long waiting times and poor service, due to limited supply


Enlightened

Transport Manufacturers Public transport

- choose strong, light-weight, durable and corrosion resistant aluminium. that cannot meet the increased demand, leading to many users being unable to get rides. “E-hailing services are better able to respond to the fluctuations in demand, and having a more flexible supply ultimately means that consumers are better off. This is because waiting times are low – even in periods of high demand – and overall utilisation is higher as supply moves to periods of high demand.” With the proposed amendments to the National Land Transport Act (NLTA), the Commission sought to investigate area restrictions. Currently, e-hailing operators are granted metered-taxi operating licences in terms of section 66 of the NLTA, with no distinction drawn between metered taxis and e-hailing taxis with regard to their area of operation. However, the Commission notes anecdotal evidence which suggests that metered-taxi associations may restrict access to certain ranks, resulting in further self-imposed restrictions on movement. “With the current technology available, taxi ranks are, themselves, outdated notions that are no longer required,” it adds... It states that area restrictions would be bad for both consumers and metered-taxi operators. (Find out more about the proposed amendments to the NLTA on page 30.) While the idea of regulating e-hailing services and amending the National Land Transport Act of 2009 is knocked about, it is important to remember that the situation is not unique to South Africa. The Philippines, for example, has become the first country in the world to roll out a legal framework to regulate e-hailing services. In their report: Out with the old, in with the new: A study on the vehicle hailing preferences of Filipino taxi riders based on participation intent, Andrea Mae M Adriano and Chadwick Co Sy Su, of the University of the Philippines Manila, state: “Philippine Department of Transportation and Communications Secretary Joseph Abaya has acknowledged that technological innovations provide for safer and more convenient commuting options, as well as address the increasing demand for mobility, because of rapid mobilisation.” They suggest that the traditional street-hailing industry can still take the fight to the e-hailing services. “This should be taken as an opportunity to capitalise on 50 years of experience; the sort that can still manage to outsmart an algorithm hobbled by the country’s poor internet speed.” “While the regular taxi operators continue to protest against these innovators, they fail to recognise and prioritise the needs of both their drivers and customers. They are merely wasting opportunities to compete in the level playing field. By failing to reinvent themselves, they may very well be the very ones to allow e-hailing cabs to truly become a disruptive innovator,” they add. Back on the African continent, in his MBA research report: E-hailing applications: adoption and competitiveness of app-based taxi operators in Nairobi, Kenya, Juma Jackson Onyango notes that that there is the need to encourage the assimilation of e-hailing apps to streamline the taxi operation in the country. “Government and regulators need to find solutions for e-hailing services, as the current taxi providers and drivers feel threatened and complain that they have lost their market share and customers, due to the fact that it is hard to compete with e-hailing providers ,” he says. “This is because e-hailing offers services that conventional taxi drivers could not provide for ages; satisfying demand for fast, flexible and convenient mobility in the urban areas.” While the new-age e-hailing services and traditional metered taxis need to find a way to coexist somehow, the question “where to?” remains more pertinent than ever to this industry. F

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Head Office: Contact 0600 703 658 www.tatatruckandbus.co.za Tatacommercialvehicle | www.tata.co.za Roadside assistance available 24/7 on 0861 11 3370


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