Essential Info

THAT YOU SHOULD OR SHOULDN’T DO... essential info

GeneralThings

do don’t

...change money at a reputable looking location, use your own (or the hotel’s) calculator before changing! ...forget to bring your passport (or a photocopy of your ID) with you at all times-as well as a copy of Bali Plus!

...put on loads of high factor waterproof suncream (especially if you intend to spend a lot of time in the water). ...swim outside designated swimming areas. Currents can be very strong so swim between red and yellow flags.

...drink a lot of bottled water and eat a lot of fresh fruit - do your body a favour. ...try not to step on offerings in the street (walk around them). ...be careful with your belongings at all times. Crime is on the increase and can ruin your holiday. Cases of handbag snatching have been reported so please leave important documents in your hotel safe (carry photocopies) and wear your bag across your shoulders! ...respect the slow pace of processions. If stuck behind one don’t honk your horn! ...do drugs! It could lead to death penalty. Enough foreigners reside in Bali in courtesy of the Govt. prison service! ...touch people’s heads - it is very offensive to Hindus. ...enter a temple during menstruation. Sorry ladies! ...forget to add salt to your food and to drink lots of water-you probably sweat more here than at home. ...worry too much about the ice - it’s government quality controlled in established bars and restaurants.

...haggle when buying (except on price-tagged goods).

...buy ‘lmmodium’ to relieve bouts of Bali belly. ...forget to look and listen while crossing the road. Cars may stop, motorbikes may not!

...forget to reconfirm your flight 72 hours prior to flying.

EmergencyCalls

Police 110 Fire Dept. 113 Ambulance 118 Search & Rescue 111/115/151 Tourist Police +62 361 224 111

AI RLIN ES Ngurah Rai Airport Info T. +62 361 935 1011 www.ngurahrai-airport.com INT ERNATI ONA L AI RLIN ES • AirAsia Sun Boutique Hotel Jl. Sunset Road No. 23 Kuta – Bali 24 Hours Call Center : 0804 1 333 333 Call Center (6 am - 10 pm : +62 21 2927 0999 www.airasia.com • Cathay Pacific 2nd Floor, Wisthi Sabha Building, Ngurah Rai International Airport. Call center: 0804-1-888888 www.cathaypacific.com • Garuda Indonesia Jl. Sugianyar No. 5, Denpasar. T. +62 361 232 400 Ngurah Rai International Airport T. +62 361 935 1011 ext. 5216 Kuta Paradiso Hotel, Level 1 T. +62 361 761 414 ext. 7807 Bali Collection Nusa Dua Bali T. +62 361 770 747 www.garuda-indonesia.com • Malaysia Airlines Kuta Paradiso Hotel Jl. Kartika Plaza, South Kuta T. +62 361 761 425 / 26 www.malaysiaairlines.com • Qantas Call +62 21 2555 6300 Toll Free: 001 803 61786 www.qantas.com.au

• Qatar Airways Reservation/ Ticketing/ Sales Office Discovery Kartika Plaza Hotel Jl Kartika Plaza, Kuta T. +62 361 752222 ext.1 E. dpsoffice@id.qatarairways.com Airport Office 2nd Fl, International Departures Terminal Ngurah Rai International Airport T. +62 361 9360274, 9360276 www.qatarairways.com/id

• Royal Brunei Airlines Kuta Paradiso Hotel Suite #3 Jl. Kartika Plaza, South Kuta T. +62 361 757 355 E. dpsrba@rba.com.br www.flyroyalbrunei.com

• Singapore Airlines Reservations/Ticketing: Ngurah Rai Airport 2nd Floor T. +62 361 9368 388-89 F. +62361 9368383 E. restkg_dps @singaporeair.com.sg www.singaporeair.com

• Thai Airways Reservation/Ticketing/Sales Ground Floor, Inna Grand Bali Beach Hotel, Sanur, Bali T. +62 361 288 141 F. +62 361 288 063 E. thaibali@thaiairways.co.id Airport Office, 2nd Floor International Departure Hall, Ngurah Rai Airport T. +62 361 9355 064 F. +62 361 9355 036 www.thaiairways.com

Do mes tic Airl ines • Citilink Ngurah Rai Airport Call Center: 0804 1 080808 • Lion Air Ngurah Rai Airport T. +62 361 765 183 Jl.Teuku Umar No.15A, Denpasar. T. +62v361 263787 / 234492 • Wings Air Ngurah Rai Airport T. +62 361 765 183 • Sriwijaya Air Jl. Sunset Road 101 Blok – B, Kuta T: +623618496777 • Trans Nusa Jl. Sunset Road No.100 C, Kuta, Kabupaten Badung, Bali T: +62 361 8477395

CLEANING SERVIC E • Haracare Jl. Dalung Permai Blok E No.13, Kuta 08113921414 Toll Free 0-800-1401-543 www.haracare.com CAT ERING SERVIC E Bali Catering Company Managed by MÉTI S Jl. Petitenget No. 45 T. +62 361 780 3668, 4737 324 www.balicateringcompany.com • Kori Restaurant Jl. Legian gg Poppies 2. Call +62 361 475 2412 wwwkorirestaurant.co.id MI SCELLAN EOUS • Petrol/Gas Premium/Bensin - Standard Petrol Rp. 7,000/litre. • Bali Mandara Toll Road Tickets: Motorbike: Rp. 4,500,- Car: Rp. 11,500,-

TAX CONSULTANT & LIC ENCING SERVIC ES • Central Karya Prima Consulting T : +6281338344155 Jalan Wibisana Barat Gang Bungtomo IV No.26 Denpasar Bali www.karyaprimaconsulting.com CONSULAT ES • Australia Jalan Tantular, No. 32, Renon, Denpasar T: +623612000100 F: +623612000195 E. bali.congen@dfat.gov.au • British (Hon. Consulate) Jl. Tirta Nadi 2 No. 20, Sanur. T. +62 361 270 601 E. consulate.bali@fco.gov.uk • Brazil (Hon. Consulate) By The Sea Store 2nd Floor, Jl. Legian 186, Kuta. T. +62 361 757 775 F. +62 361 751 005 E. brazilconsul@bali.net • Chile (Hon. Consulate) Jl. Pengembak Gg I No. 3, Sanur T. + 62 361 281 503 F. +62 361 285 216 E. chilehonconsulate @bali-villa.com • Czech Republic (Hon. Consulate) Jl. Pengembak 17, Sanur. T. +62 361 286 465 FF. +62 361 286 408. E. bali@honorary.mzv.cz • Denmark Jl. By Pass Ngurah Rai - Pemogan No. 852, Denpasar. T. +62 361 821 6979 E. danishconsbali@gmail.com • France (Consular Agency) Jl. Umalas 1 No. 80, Kerobokan T. +62 361 473 0834 E. consul@dps.centrin.net.id • Germany (Hon. Consulate) Jl. Pantai Karang No. 17, Sanur. T. +62 361 288 535. F. +62 361 288 826. E. sanur@hk-diplo.de • Hungary (Hon. Consulate) Marintur - Jl. By Pass Ngurah Rai 219, Sanur. T. +62 361 287 701 F. +62 361 735 232 E. huconbali@telkom.net • Japan Jl. Raya Puputan 170, Renon. T. +62 361 227 628 E. denpasar@dp.mofa.go.jp

• Italy (Hon. Consulate) Lotus Enterprise Building, Jl. By Pass Ngurah Rai, Jimbaran T. +62 361 701 005 E. italconsbali @italconsbali.org • India Consulates Jl. Raya Puputan 163, Denpasar T. +62 361 259 500/259 502 F. +62 361 259 505 Mobile. 081246524107 E. Info@cgibali.in • Mexico (Hon. Consulate) Jl. Prof. Moh. Yamin No. 1A, Renon, Denpasar. T. +62 361 223 266 F. +62 361 244 568 • Netherlands (Hon. Consulate) Jl. Raya Kuta No. 127, Kuta. T. +62 361 761 502 F. +62 361 752 777 E. dutchconsulate@kcb-tours.com • Norway Segara Village Hotel, Jl. Segara Ayu, Sanur. T. +62 361 282 223 F. +62 361 282 211 E. norwegianconsulatebali @yahoo.com • Spain Kompleks Istana Kuta Galeria, Blok Valet 2, No. 11, Jl. Patih Jelantik, Kuta. T. +62 361 769 286/7 • Sweden & Finland (Hon. Consulate) Jl. Segara Ayu, Sanur. T. +62 361 282 223 F. +62 361 287 242 E. sweconsul@yahoo.com • Switzerland (Consulate) Jl. Ganetri 9D, Gatsu Timur, Denpasar T. +62 361 878 4343 F. +62 361 878 4466 E. bali@honrep.ch • Timor Leste Jl. Prof. Moh. Yamin No. 4, Renon - Denpasar T. +62 361 235 093 F. +62 361 235 092 E. cgtl@dpsbali.com • The Russian Federation Perumahan Bali Kencana Resort, Blok Cendrawasih No. 18 Ungasan, Jimbaran T. +62 361 279 1560 F. +62 361 279 1561 E. rusconsul@balivoyage.com • U.S.A (Consular Agency) Jl. Hayam Wuruk 310, Denpasar T. +62 361 233 605 F. +62 361 222 426 Mobile. 081 133 4183 E. baliconsularagency@state.gov CREDIT CA RDS • American Express PT Bank Danamon Indonesia Jl. Legian 87, Kuta T. +62 361 754 479 E. amexbali@aexp.com • Mastercard & Visa BCA Card Centre, Jl. Raya Kuta 55XX, Kuta T. +62 361 762 247 COURIER SERVIC ES • DHL Express Bali Jl. Legian No. 451, Kuta T. +62 361 762 138, 762 139 • FIN Express T. +62 361 756969 E. info@finexpress.co.id www.finexpress.co.id • PCP Express Jl. Raya Sesetan No.337, Denpasar Bali Ph: +62361 710021/721503 www.pcpexpress.com DENTA L SERVIC ES • Ultimo Dental Center Sunset Star Shopping Arcade, Jl. Dewi Sri, Sunset Road, Kuta T. +62 361 894 7523 www.ultimoclinic.com HA RBOUR • Benoa Jl. Pelabuhan Benoa, Denpasar T. +62 361 720 560 • Padang Bai Padang Bai, Karangasem, Bali • Gilimanuk Gilimanuk, Jembrana, Bali

MONEY CHANG ER Central Kuta Money Exchange Jl. Raya Kuta No.168, Kuta – Bali T. +62 361 762 970 F. +62 361 754 116 www.centralkutabali.com Seminyak Outlet: Central Kuta Seminyak Square Jl. Kayu Aya, Seminyak Tanjung Benoa Outlet: Jl. Pratama, Tanjung Benoa (inside Kodak Central Photo) Ubud Outlet: Jl. Raya Ubud (across Puri Lukisan)

POST OFFIC E • Central Post Office Jl. Raya Puputan, Denpasar. T. +62 361 223 566.

• Kuta Post Office Jl. Raya Kuta, Gg. Selamat. T. +62 361 754012.

IMMIG RATI ON • Ngurah Rai Int’l Airport Jl. Ngurah Rai, Kuta. T. +62 361 9351 038

• Central Office Jl. D.I. Pandjaitan No. 3, Denpasar. T. +62 361 227 828

Head Office: Ruko Mutiara Taman Palem, Blok A8 No.1, Kel. Cengkareng Timur, Jakarta Barat, DKI Jakarta 11730 Telp. (021) 5694 5403 Branch: Jl. Teuku Umar Rukan Investama No. 19c, Denpasar, Bali.

Enjoy reliable and consistent high-speed internet available throughout Bali with the best in service and customer support when you subscribe to AceNet with excellent after-sales support both offline and online. Excellent coverage throughout the island with prices starting from IDR 300k per month. Jln. Tukad Barito Timur no 11 Panjer, Denpasar Bali Ph: (0361) 8955777 / 888 www.acenet.net.id LAUND RY SERVIC ES • Melia Laundry & Dry Cleaning Jl. Patih Jelantik, Valet 01 No. 154, Kuta T. +62 361 769 010 MA LLS • Bali Collection ITDC Complex, Nusa Dua T. +62 361 771 662 • Beachwalk Bali Jl. Pantai Kuta, Kuta www.beachwalkbali.com

• WI FIKU

• Lippo Malls Sunset Road Jl. Sunset Road, Kuta Lippo Mall Kuta Jl. Kartika Plaza, Tuban

• Mall Bali Galeria Jl. By Pass, Simpang Siur, Kuta

Wifiku smart home technology covers smart lighting, smart security, and smart control. Smart lighting allows you to turn lamps on/off or change its colour with your smartphone. Smart security lets you control your home’s security with smart CCTV from your smartphone and smart control allows you to access your devices, switch or remote by controlling it with your smartphone. HOSPITA LS • BIMC Hospitals - 24 hour Medical & Emergency Centre Kuta: Jl. By Pass Ngurah Rai 100X T. +62 361 761 263. Nusa Dua: Kawasan BTDC Blok D, Nusa Dua T. +62 361 3000 911 E. info@bimcbali.com www.bimcbali.com • Siloam Hospitals Bali Jl. Sunset Road No. 818, Kuta Emergency +62 361 500 911 www.siloamhospitals.com

• Kasih Ibu Hospital Jl. Teuku Umar 120, Denpasar T. +62 361 300 3030 www.kasihibuhospital.com

• Sanglah Public Hospital (N.B. Decompression Chamber) Jl. Diponegoro, Denpasar T. +62 361 227 911, 225 482 www.sanglahhospitalbali.com • Ubud Clinic (24hr) Jl. Raya Campuhan 36, Ubud. T. +62 361 974 911.

MA RKETS

KUTA Kuta Market Poppies Lanes I & II

SANU R Sanur Art Market Jl. DanauTamblingan

UBUD AREA Sukawati Art Market, Jl. Raya Sukawati, Gianyar

Ubud Art Market, Jl. Raya Ubud

DENPA SAR Badung Market Jl. Setiabudi (ex Tiara Grosir).

Bar bers and Salo ns • The Bali Barber Jl. Raya Basangkasa 8X, Seminyak Bali Ph: +6285 338 333 338 www.balibarber.com Open 9am – 7pm daily

• The Headmost Barber Shop 9pm. Jl. Sunset Road, No.27X, Seminyak Bali Ph: +62 815 7589 5171 www.facebook.com/ theheadmostbali Open 9am – 7pm daily

• The Shampoo Lounge Jl. Raya Basangkasa 8X, Seminyak Bali Ph: +62 361 300 3451 www.shampoolounge.com Open 9am – 7pm daily

• Cutz4Kids at Bali Dynasty Resort Jl. Kartika, Kuta, Bali Ph: +62 361 752 403 https://bdr.pphotels.com Open 9am – 7pm daily

TOURIST IN FORMATI ON • Bali Hotels Association Bali Tourism Board Building Jl. Raya Puputan 41, Renon – Denpasar T. +62361 227 600 F. +62 361 239 200 www.balihotelsassociation.com

• Bali Villa Association C/O The Kunja Villa & Spa Jl. Lebak Sari 8, Petitenget T. +62361 473 3130

• Bali Tourist Information Century Plaza Jl. Benesari No.7, Legian. T. +62361 754090.

• Bali Tourism Office Jl. S. Parman, Renon. T. +62361 222387.

• Legian Tourist Information Jl. Legian No.37. T. +62361 755424.

TRAN SPORT • Bali Taxi T. +62 361 70 1111. N.B. When taking taxis, make sure the meter is switched on, or fix a price before you get in! Flag-up = Rp. 5,000,-

• Trans Sarbagita Public Bus Tickets: Adults: Rp. 3,500,- Students: Rp. 2,500,- Info: +62 361 703 334

A Wordof Advice

ATT ENDING CEREMONI ES: Remember these are serious occasions and should be treated as such. Religious guidelines: • Always wear a sarong and sash. • Do not walk in front of people that are praying. • Do not use a flash camera or point your camera into the priest’s face! • Never sit higher than the priest or the offerings. • At cremations, do not get in the way of the attendees - however important that photographic opportunity is! • Women are not allowed to enter temples during menstruation.

N.B. When attending Special Ceremonies or Anniversary Celebrations as a guest or onloocker, small donations are gratefully received. Your donation will help in paying for the offerings, and upkeep of the temple.

DANG EROUS SPORTS: Make sure you either have personal insurance or travel insurance that will cover any accident.

DRIVING : In Bali, always expect the unexpected, always keep your eyes open and your mind on driving. Beware of motorbikes! It is best to rent a car with full insurance as this will save time and money if you are involved in an accident. You must use a helmet at all times and have a valid license.

MONEY CHANG ERS: Be very careful when changing your money. Always check the rate of exchange and commission (if any). Most importantly, always count your money before you leave the premises and, if you can, bring your own calculator as the ones used by some places can be a little ‘inaccurate’.

PETTY CRIM E: There have been a few cases of handbags being snatched after tourists have cashed money at Banks or Money Changers! Put your money away in your ‘burn-bag’ or hold onto your hand bag tightly!

When changing large amounts of money please check each note carefully as there are a number of (noticeably) fake notes in circulation.

When trying on garments do not take your jewellery off and leave it lying around - give it to a friend or leave it in the hotel safe.

When at a spa - use the jewellery box or locker provided for jewellery.

SWIMMING IN TH E SEA: Currents and undertows can be strong. Always swim between the red and yellow flags and don’t swim too far out! Please, do not leave your belongings unattended on the beach.

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