program masterclass negotiation
9:30
registration and welcome coffee
9:45
welcome & introduction to the masterclass
9:55
“the brown envelope challenge”
10:20
refreshing the basics: principles, positions & interests (presentations)
11:15
coffee & networking break
11:30
self analysis: managing disagreement and conflict
12:15
closing deals with difficult people (presentation)
12:50
summary of key learning points
13:00
lunch
13:45
understanding and using non-verbal „cues‟ in a negotiation
14:45
negotiation: a troubled building project… briefing and explanation (5 mins) breakout groups, read brief (5 mins) discuss and plan the upcoming negotiation in your groups (20 mins)
15:15
tea & networking break
15:30
negotiation: a troubled building project… negotiate a solution with the other parties (30 mins) feedback, discussion & analysis (15 mins)
16:15
summary of the day & action plan
16:15
questions & answers
16:30
closure