February 2022 Apartment News Magazine by Apartment Association of Orange County

Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXII • February 2022

The Post-Covid Evolution of Amenities See Page 20

In This Issue January General Membership Meeting Recap............................14 Will your Building be 1-of-16 Red-Tagged? Evaluate your apartment building for earthquake risk..........18 The Post-Covid Evolution of Amenities.......................................20

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Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXII • February 2022

Contents AAOC Education & Events

Departments

5 General Membership Meeting

4 Executive Director’s Message — Working For Our Members

24 Sexual Harassment Prevention Certification

6 Sacramento Report — Applicants with a Criminal Record: The Next Protected Class?

28 Fair Housing Certification 32 Apartment Maintenance & Repair Series 38 Riverside Multifamily Mingle

10 Orange County Legislative Watch — Redistricting Brings Stability to Election Process

42 OC Multi-Family Mingle

12 Dear Maintenance Men

Features

44 The Benefits of AAOC Membership

14 January General Membership Meeting Recap 18 Will your Building be 1-of-16 Red-Tagged? 20 The Post-Covid Evolution of Amenities

By Ali Sahabi

By Andrew Ruhland

45 Welcome New Members 46 PSC Corner — AArrow Sign Spinners / Plumb it Right 47 Product & Service Council’s Service Provider Directory 51 Product & Service Council’s Contact Index 64 Advertisers’ Index — Category 66 Advertisers’ Index — Alphabetical

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. Second-class postage paid at Garden Grove, California.

February 2022

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Apartment News

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February 2022

Apartment News

CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

FEBRUARY

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

2 - CRHP Spring #1

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com

9 - CRHP Spring #2

n n n n n

Executive Director – David J. Cordero Editor in Chief – David J. Cordero Advertising & Media Sales Director – Debbie M. DiBernardo Design & Production – Dave Moeller/Graphic Angles Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News. This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News. To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

n n n n

President First Vice President Second Vice President Vice President Legislative Council Treasurer Secretary Sergeant at Arms Immediate Past President

Julia Araiza Denise Arredondo Alan Dauger

Frank Alvarez Rick Roshan Randy Combs John Tomlinson Laurel Dial Marie Kaplan Craig Kirkpatrick John Tomlinson

n n n

Ronald Berg Vicki Binford David A. Cossaboom Nicholas Dunlap

Monday, Office Closed

23 - CRHP Spring #4

Wednesday, 8:30 am–12:30 pm, Online

24 - OC Multifamily Mingle

Thursday, 5:30–7:30 pm, El Adobe de Capistrano, See Page 42

MARCH 2 - CRHP Spring #5

Wednesday, 8:30 am–12:30 pm, Online

8 - Board of Directors Meeting Tuesday, 6 pm, Online

9 - CRHP Spring #6

Wednesday, 8:30 am–12:30 pm, Online

15 - General Membership Meeting Tuesday, 7–9 pm, TBD

16 - CRHP Spring #7

Wednesday, 8:30 am–12:30 pm, Online

22 - Sexual Harassment Prevention Certification Tuesday, 9–11 am, Online, See Page 24

23 - CRHP Spring #8

Wednesday, 8:30 am–12:30 pm, Online

30 - CRHP Spring #9

Wednesday, 8:30 am–12:30 pm, Online Thursday, 9–10 am, AAOC Office

31 - Riverside Multifamily Mingle

Thursday, 5:30–7:30 pm, TAPS Fish House & Brewery, Corona, See Page 38

APRIL

Wednesday, 8:30 am–12:30 pm, Online

7 - Apartment Maintenance & Repair Series (Beginner) #1

Thursday, 9 am–1 pm, Buffalo Maintenance, Buena Park, See Page 32

11 - Earthquake Vulnerability & Retrofitting 101 Monday, 1–2 pm, Online

12 - Board of Directors Meeting Tuesday, 6 pm, Online

13 - CRHP Spring #11

Wednesday, 8:30 am–12:30 pm, Online

14 - Apartment Maintenance & Repair Series (Beginner) #2

Thursday, 9 am–1 pm, Buffalo Maintenance, Buena Park, See Page 32

n n n

Stephen C. Duringer Tim Gorman Nathan Poth

Directors Emeriti n

Wednesday, 8:30 am–12:30 pm, Online

21 - President’s Day Holiday

Tuesday, 9 am–12 pm, Online, See Page 28

Directors n

Tuesday, 7–9 pm, Online, See Page 5

16 - CRHP Spring #3

6 - CRHP Spring #10

Officers

Wednesday, 8:30 am–12:30 pm, Online

15 - General Membership Meeting: Tax & Estate Planning for 2022

5 - Fair Housing Certification

BOARD OF DIRECTORS

Tuesday, 6 pm, Online

31 - Trade Show Boot Camp

MISSION STATEMENT

Wednesday, 8:30 am–12:30 pm, Online

8 - Board of Directors Meeting

n n n n

William R. Gorman Jerry L’Ecuyer Nick Lieberman Ray Maggi

19 - General Membership Meeting Tuesday, 7–9 pm, TBD

21 - Apartment Maintenance & Repair Series (Beginner) #3

Thursday, 9 am–1 pm, Buffalo Maintenance, Buena Park, See Page 32

25 - Welcome Home OC

Monday, 10–11:30 am, Online

28 - Apartment Maintenance & Repair Series (Beginner) #4

Thursday, 9 am–1 pm, Buffalo Maintenance, Buena Park, See Page 32

28 - Lunchtime Learning

Thursday, 12–1 pm, Online

February 2022

www.aaoc.com

Apartment News

EXECUTIVE DIRECTOR’S MESSAGE B y D avid J. C ordero E xecutive D irector

Working For Our Members

he Apartment Association of Orange County (AAOC) is now in its seventh decade of service to its diverse membership of rentalhousing providers. From serving “mom & pop” owners of a single-family rental home or a couple of duplexes or fourplexes, to independent rental owners with a few hundred units, to large property management companies and REITs with portfolios of 10,000 units or more, AAOC truly is an association that welcomes, serves, and offers something for everyone. Which of these services offered by AAOC have you utilized and benefitted from as a member of the association? • Resident screening (credit checks, resident & eviction history, criminal background, and more) • Operational assistance with your landlord-tenant and rental housing questions • Referrals to industry service providers

• Reverse Trade Show • Networking events & business development opportunities • National Apartment Association (NAA) membership • California Rental Housing Association (CalRHA) representation • Apartment News magazine subscription In addition to these direct benefits, AAOC members also receive benefits as members of the National Apartment Association (NAA), including: • Click & Lease program – a streamlined leasing process for housing providers and renters, and rental properties of all sizes. • Nationally recognized industry credential programs, and other in-person and online education courses

• Legal & operational forms

• Career development & networking opportunities

• Educational classes, trainings & certification courses

• Federal legislative and regulatory representation and advocacy

• Legislative advocacy and representation

• Operational solutions and best practices

• Political action involving candidates and issues

• Legal assistance, industry research, and other resources

• General Membership Meetings

• Meetings, conferences, and more

• Trade Show & Conference

While AAOC and NAA provide excellent programs and services to its

Apartment News

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February 2022

members, both associations must always be working to ensure their offerings continue to evolve, and that new benefits are introduced, if they are to remain relevant and valuable to its members for decades to come. Thankfully, they are very aware of this reality, and the efforts of their board leadership, staff, and member volunteers reflect their strong commitment to making sure this continues to happen. Here, at home, AAOC has four standing committees — Education, Legislative, Membership, and Product & Service Council — whose members actively participate in the assessment of association programs and services. They also contribute to the development of new or the reimagining of existing offerings to help ensure their continued relevance and value to the membership. Our committee members provide a very valuable service, and I appreciate their insight, guidance, and leadership. What I also appreciate is receiving feedback from the membership at large, letting me know how AAOC is doing and providing me with additional insight about the programs and services the association offers. Which meetings, classes, and special events provide the greatest value? How was their experience when they contacted AAOC with a landlord-tenant question, or a request for operational guidance? Is AAOC doing enough to meet the needs of its members, or are there service elements Director’s Message — continued on page 34

General Membership Meeting Tuesday, February 15, 2022 • 7–9 p.m.

Tax Laws & Estate Planning for 2022 Sponsored by:

It’s been one year since the Biden Administration took over in Washington, D.C., and Proposition 19 took effect in California; and two years since the COVID pandemic began. How have these events impacted peoples’ tax and estate planning efforts? Find out about current threats and opportunities, changes on the horizon, and what you should be considering for your future. Topics Include: • Current tax laws to consider & proposals to watch • Prop 19: Lingering issues & repeal efforts • Importance of having an estate plan due to COVID-19 • Protecting yourself and your assets if things go south Featuring:

Please Note: This meeting will be presented exclusively online via Zoom. Register at www.AAOC.com

Anson Cain, Esq. Albrecht & Barney

Plus, AAOC will honor its 10, 20, 30, 40 and 50-year members. As an AAOC member, you also receive representation from our affiliate associations, the National Apartment Association and California Rental Housing Association.

www.AAOC.

com February 2022

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Apartment News

SACRAMENTO REPORT B y R on K ingston

Applicants with a Criminal Record: The Next Protected Class?

ssembly Bill 1241 was authored by Assemblymember JonesSawyer. Member Jones-Sawyer represents Assembly District 59, which generally covers parts of downtown Los Angeles. Assembly Bill 1241 (“Bill”) was set to be heard in the Housing and Community Development Committee on January 12, 2022, and in the Judiciary Committee the following day. Clearly, by the time this article is published, the dates will have passed and the decision of the author to NOT to proceed with the bill. However, the issue is very much still alive. As such, it will be imperative for rental property owners and managers to keep a close eye on its progression and a strong possibility of another bill in this area of law and/or regulatory activity. The bill’s intent is to amend several sections of the Government Code to provide the formerly incarcerated an opportunity to receive thorough and fair vetting when seeking rental housing. As a rental housing property owner or manager, the language in this bill is important because the author alleges it offers a fair chance to former wards of the state to find rental housing; it also claims that the bill is not intended to compel, or otherwise require, a rental property owner to provide rental housing to any individual. Proposed Government Code Section 12955.05 says that a rental housing property owner shall not require any applicant for rental housing to inquire about or disclose a criminal record

Apartment News

during the initial application phase; only after successful completion of the initial application assessment may an applicant be requested to complete a criminal background check. And that proposed code section 12955.05 defines a “criminal record” as criminal offender record information as defined by Penal Code section 13102. Section 12955.05 defines “initial application phase”

criminal background check, or evidence of rehabilitation or other mitigating factors, which may include any of the following:

the period before a decision is made to rent or lease a rental housing accommodation, which includes the time during which a person seeking a rental housing accommodation requests, and is provided with, an application and the time during which the assessment of rental history and credit history, the checking of sources of income, and the scheduling of an applicant interview routinely occur.

• Educational attainment or vocational or professional training since conviction, including training received while incarcerated;

If a rental housing property owner considers the denial of an application based on the criminal background check, then the rental housing property owner must provide the applicant with a written statement listing the reasons for the possible denial before making a final decision, within five (5) days of receiving the criminal background check. The applicant is then required to provide notice, either orally or in writing — if requested by the rental housing property owner, of evidence demonstrating an inaccuracy of items within the

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February 2022

• Satisfactory compliance with all terms and conditions of parole or probation; • Employer recommendations related to a person’s postconviction employment;

• Completion of or active participation in rehabilitative treatment, including alcohol or drug treatment; • Letters of recommendation from community organizations, counselors, case managers, teachers, community leaders, parole officers, and probation officers who have observed the person since the person’s conviction; • A person’s familial relationship with a person who may be currently residing in the residential rental housing unit; • The age of the person at the time of the conviction; • Explanation of precedent coercive conditions, including physical, emotional, or sexual abuse,

untreated substance abuse, mental illness, or disability that contributed to the conviction; • The amount of time that has passed since the date of conviction; • Evidence that the individual has maintained a good tenant history before or after the conviction, or both. The rental housing property owner shall then reconsider possible denial; if the denial is final, then the rental housing property owner shall notify the applicant of the final decision in writing no later than five (5) days after receipt of the applicant’s evidence. Additionally, a rental housing property owner is prohibited from seeking, considering, or taking an adverse action from or against an applicant, during any stage of the application process or in the application itself based in whole or in part on any of the following:

consideration of the nature and severity of the crime and the amount of time that has passed since the criminal conduct occurred; • Information pertaining to a conviction that occurred more than seven years before the date of the application for rental housing accommodations. Finally, there are two (2) instances in which a rental housing property

owner is required to provide notice in the application for tenancy. The first is when criminal records are used as part of the screening criteria to evaluate an applicant. The second is when criminal record background check will be requested.

Conclusion

A rental housing property owner or Sacramento — continued on page 8

• A previous arrest that did not result in a conviction; • Participation in, or completion of, a diversion or a deferral of judgment program; • A conviction that has been judicially dismissed, expunged, voided, invalidated, or otherwise rendered inoperative, including, but not limited to, as is provided under Section 1203.4, 1203.4a, or 1203.41 of the Penal Code; • A determination or adjudication in the juvenile justice system or information regarding a matter considered in or processed through the juvenile justice system; • Information pertaining to an offense other than a felony or misdemeanor; • A conviction that is not directly related to one or more substantial, legitimate, nondiscriminatory purposes that support the owner’s practice. In determining whether a criminal conviction is directly related, a practice should include February 2022

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Apartment News

the basis of the possible denial, or evidence of rehabilitation or other mitigating factors.”

Sacramento — continued from 7 manager whose practice is to request a criminal background check for the purpose of consideration for tenancy is required to modify the application process. The modification pertains, generally, to a select number of individuals who have criminal records; yet, because of new and stringent notification requirements, rental housing property owners or managers will be required to modify every application to cover for the potential instance in which an applicant with a criminal record may be applying for tenancy. This puts an extra burden on the rental property housing owners and managers as it pertains not only the application, but with the entire process of considering whether to rent to someone with a criminal record.

If a rental housing property owner intends to request an applicant to undergo a criminal background check, then the following language would have been required to be provided to the applicant and should be included in all applications during the initial application phase. “The owner of this property is requesting a criminal background check. If your application does not satisfy the property’s criteria with respect to criminal records, you will have three days after the possible denial to provide orally, or in writing if so, requested by the owner of the property, evidence demonstrating the inaccuracy of the item or items within your criminal record that form the basis of the possible denial, or evidence of rehabilitation or other mitigating factors.”

Recommendation

If a rental housing property owner considers criminal records as part of the screening criteria to evaluate whether an applicant may reside on the premises, then the following language would have been required and would have mandated the following language in applications to rent residential real property: “This property will conduct a criminal background check as the final part of the screening process. You are not required, and the owner of the property may not require you, to disclose a criminal record until your application has satisfied all of the property’s other screening criteria, unless otherwise required by state or federal law. If your application does not satisfy the property’s criteria with respect to criminal records, you will have three days after the possible denial to provide orally, or in writing if so requested by the owner of the property, evidence demonstrating the inaccuracy of the item or items within your criminal record that form

Apartment News

Additionally, the bill would have required that all rental housing property owners and managers should develop a new policy, new forms, and a calendaring system pertaining to the accurate and appropriate handling of the application process when a criminal record is received. Rental housing property owners and managers should request that any applicant that has a criminal record to provide the evidence of inaccuracy, rehabilitation, or other mitigating factors in writing only. As such, it is recommended that all rental housing property owners and managers create new documents addressing the applicant’s requirements to continue the application process. We, however, had a much different opinion. It would have required owners to adopt an artificial, lengthy, costly, and burdensome five (5) step application process in order to fill any vacancy. • Phase One: During the “initial

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February 2022

application assessment phase,” tenants may be screened, but criminal history questions and background checks are off limits. • Phase Two: After the initial assessment phase, landlords are allowed to ask about criminal history and perform a criminal background check. • Phase Three: Landlord must then provide a written statement to any applicant he or she wishes to deny tenancy explaining his or her decision. • Phase Four: A landlord must then give any applicant who was denied tenancy 14 days to respond with evidence demonstrating the inaccuracy of a criminal record, or evidence of rehabilitation or mitigation. • Phase Five: If a landlord receives a response from an applicant, the landlord must delay making a final decision for a “reasonable period,” and reconsider his or her decision in light of the new information. Only after going through these five phases is a landlord allowed to deny tenancy based on criminal convictions. In our opinion, the bill would have forced owners to hold units off the market for no less than a month; the five-phase application process is unprecedented and unwarranted; it creates a new, protected class of individuals that have voluntarily made a choice; and lays open a question of new, uninsurable actions. Is the bill balanced? Probably not! Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

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ORANGE COUNTY LEGISLATIVE WATCH B y C hip A hlswede

Redistricting Brings Stability to Election Process

t took six years, a complete change in how elections are conducted, the advent of a practice known as ballot harvesting, three years of consistently partisan news, and the single most polarizing president in recent memory to clearly demonstrate just how safely drawn California’s legislative districts truly are. The districts of the 2000s (2000 and 2010) were almost completely safe the entire time they were in place. And

except for a bit of a Republican blip following “Contract with America” messaging in 1994, representation of our districts during the 1990s didn’t change hands between the parties much either. That is how impactful the redistricting process is — that in 30 years we’ve only seen a few seats switch parties (and sometimes switch back the next election). Through three impeachments, housing crises, the “dot com” bubble, 9/11, Iraq/Afghanistan war,

Benghazi, Russiagate, and other major political events during this time, very few changes in political representation have occurred locally — due in large part to redistricting. It brings stability to the election process and facilitates more consistent representation of communities. I think most people would prefer this to the potential for drastic changes every two years and helterskelter representation that could cause more harm than good for the commu-

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nities and people being served. To facilitate a more balanced redistricting process in California, that avoids legislative gerrymandering and other political gamesmanship that historically benefitted the political party in power at the time, California voters in 2008 and 2010 approved measures to create a 14-member redistricting com-

mission comprised of five Republicans, five Democrats, and four individuals with either a third party or no party affiliation. The commission adopted California’s new legislative maps in December, and with the redistricting processes now complete, let’s take a look at how Orange County’s Congressional, State

Legislative, and County supervisorial districts will look for the next 10 years. We’ll take a look at Riverside County’s districts in a future article, when comparable maps are available.

Congressional Districts

California State Senate Districts

California Assembly Districts

Orange County Supervisorial Districts

February 2022

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Apartment News

DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

and remove the flexible tube from the dryer. Clean out all the lint that has accumulated just inside the dryer exhaust port.

Dear Maintenance Men:

Our residents are complaining that the laundry room dryer is not drying the clothes in a timely manner. We checked the dryer and there is plenty of heat being generated. What do you think the issue is? Sherri

Dear Sherri:

You are describing a classic clogged dryer exhaust hose or line. In a laundry room scenario, there are sometimes long exhaust tubes, and these tubes will accumulate lint over the years. This will make the dryer’s exhaust very difficult to work efficiently. Luckily, this is a very easy DIY fix! 1. Go to a Home Depot or a Lowes Home Improvement store and purchase a dryer duct cleaning kit. Most kits are good to clean about 12 feet of ductwork and extra lengths of rods are sometimes available if your ducts are longer.

3. This is a good time to replace the flexible tube between the dryer and the wall or hard exhaust tube. 4. Connect the brush that came with the vent cleaning kit with the first section of cleaning rod. The cleaning kit comes with a number of cleaning rods and a brush. 5. Connect the first section of the cleaning rod to a drill motor set on low. Push the brush into the exhaust tube in the wall or along the floor. Using the drill motor to turn the brush in a clockwise rotation. If the dryer is difficult to access, start the cleaning from the far end of the exhaust tube and work your way to the dryer. Pro Tip: If the dryer is connected to the tube and you are starting the cleaning from the outside going in, turn on the dryer on “Air Dry.” The air pressure will help push the lint out the tube as you clean the tube with the brush.

2. If your dryer is easily accessible, pull the dryer away from the wall

Are you looking for a particular product or service? We can help! Visit our Service Provider Directory beginning on page 47 for the resources you need! 12

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6. Continuing with the clockwise rotation, pull the brush out and clean off the accumulated lint. Attach a second rod to the first one. Again, turn the drill motor in a clockwise rotation at all times. If you reverse the rotation, the rods could come loose in the exhaust tube.

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February 2022

7. Keep adding rods until the brush comes out the other side or end of the exhaust tube. Extra rods can be purchased or attack the exhaust tube from both ends if you don’t have quite enough rods. 8. Reconnect the dryer flex hose to the exhaust tube. Turn on the dryer to “Air Dry” and allow the force of the air to push out any remaining lint and dust. The Dryer Vent Tube should be cleaned once a year. A cogged tube is both a fire hazard and waste of expensive power.

Dear Maintenance Men:

I’m doing some preventive maintenance with spring coming up. I’m considering installing ceiling fans in my units to help my residents keep cool in summer and save energy. Is this a good plan? Sam

Dear Sam:

Personally, we love ceiling fans and encourage their use. Most people feel cooler with a fan moving the air, but that increased comfort doesn’t always result in their lowering the air conditioning thermostat. We don’t believe the fans will actually lower the temperature of a warm apartment significantly, but it does look good spinning there and will give the appearance of cooling. Given a choice, a potential resident will most likely choose a unit with a ceiling fan. If you really want to lower utility bills and cool the units at the same time, install a powered, temperature-

controlled attic fan and/or attic insulation. Insulation alone will have a dramatic effect and often the utility companies or cities have programs to provide and install the insulation at little or no cost to the owner. All that being said, yes, good plan!

Dear Maintenance Men:

I have a laundry room problem. I am forever repairing drywall holes that have been kicked in. How can I stop the tenants/kids/visitors, etc. from abusing my laundry room? Steve

the laundry room walls. T-111 plywood comes in a 4x8 sheet and has vertical lines running through it. Typically, T-111 is used for garage door sheathing and building siding. Installation is fairly straight forward. We cut the plywood in half, producing 4x4 sheets. These are then screwed to the wall at every 16” or at each wall stud. The lines should be vertical. Then install a 1x4 plank to trim the top of the sheet along with a plank at the bottom as replacement for the base coving. Caulk all

seams and edges, then paint with primer and enamel paint of choice. If you two tone the trim board and T-111, it looks very nice, and it will be a lot tougher on your little vandal’s toes than your wall! WE NEED Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.

Dear Steve:

Since many people use the laundry room as a common gathering area and keeping a guard posted is not reasonable, the quick and easy answer would be to install a self-closing/locking security door and give keys to all the tenants. This works to a point, but over time the door may find itself kept open. So, we have tried to beat the vandals at their own game. We now install “T-111” plywood along the lower four feet of If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank also serves as president of the Apartment Association of Orange County (AAOC) and chair of the AAOC Education Committee. Frank can be reached at (714) 956-8371 or Frankie@ BuffaloMaintenance.com. Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

February 2022

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Apartment News

January General Membership Meeting Recap

he Apartment Association of Orange County’s (AAOC) first General Membership Meeting of the new year was presented on January 18, 2022, to an online audience of nearly 200 members. Following the installation of the 2022 AAOC Board of Directors and President Frank Alvarez, AAOC welcomed back leading landlord-

tenant attorney and AAOC board member Stephen Duringer for his 12th Annual “Legal Corner… Live!” along with AAOC state legislative advocate Ron Kingston. Together they provided association members with an informative overview of the new laws and regulations, as well as emerging issues, affecting California’s rental-housing

Stephen Duringer and Ron Kingston provide their Legislative Recap of 2021.

Apartment News

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Meeting Recap — continued on page 16

AAOC State Legislative Advocate Ron Kingston reflects upon a member’s question during Q&A.

Stephen Duringer provides some straight talk regarding legal options for collecting back rent.

Frank Alvarez is sworn in as AAOC President for 2022.

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Members of the AAOC Board of Directors take the ceremonial oath of office for 2022, as administered by Executive Director David Cordero. (Top) Craig Kirkpatrick, David Cordero, Alan Dauger, Frank Alvarez. (Center) Julia Araiza, Marie Kaplan, Randy Combs, Stephen Duringer. (Bottom) Nathan Poth.

Meeting recap — continued from 14 in January (20 years after SB 732 became state law) that rental-housing providers distribute to all prospective renters, a just-completed state booklet on preventing dampness and mold in apartments. Other topics covered included a reminder about the property tax reassessment provisions of Proposition 19 and the handling of inter-generational transfers of property, as well as AB 468 and efforts to address the issue of fraudulent emotional support animal documentation. COVID-19, of course, continues to be a major issue for rental-housing providers, and there are many who have questions about the resumption of unlawful detainers, as well as their options for collecting back rent that is owed by their tenants.

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Duringer provided a refresher on the COVID 19 Tenant Relief Act (AB 832) and reminded the audience that we are still in the “recovery” period — which ends on March 31, 2022. He stressed that residents who are experiencing difficulties paying the rent must apply with the state “Housing is Key” rent relief program before any legal action can be taken by the housing provider. He encouraged everyone to keep a detailed log of their conversations with the state and noting the case number provided. When it comes to collecting back rent that is owed, once notices are served, housing providers have the option of pursuing legal action through a civil lawsuit or small claims court. Duringer indicated that each option has its pros and cons, and legal counsel should be sought to determine the best course of action. Also discussed was the Santa Ana rent control and just cause eviction ordinances that took effect last November. With rents in the city now capped at 3 percent or 80% of CPI (whichever is least), housing providers must now go through a petition and appeal process if they wish to increase rents above the cap. Duringer explained that it is a long and expensive process for the investigation to occur, with an

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February 2022

uncertain and possible dubious outcome. Duringer recommended that housing providers in Santa Ana implement month-to-month agreements. The webinar concluded with a variety of “trends” and “issues” to watch and monitor in 2022, including: further attempts to restrict criminal background checks for resident screenings; providing taxpayer-funded legal representation for tenants; clarification of rules regarding the differentiation of emotional support and service animals, and the ever-looming efforts to enact more restrictive rent control and just eviction requirements beyond what has already occurred in Santa Ana. AAOC thanks Mr. Duringer and Mr. Kingston for their informative presentation and guidance, as well as our January General Membership Meeting sponsors: CBRE Multifamily SoCal (Dan Blackwell), Perch Wealth (JP Ledesma), and Red Rock Technologies. The next AAOC General Membership Meeting will be presented on Tuesday, February 15, 2022. Join us online via Zoom, as we welcome back Anson Cain, Esq. (Albrecht & Barney) for his presentation on “Tax Laws and Estate Planning for 2022.” Register online at www.AAOC.com.

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Apartment News

Will your Building be 1-of-16 Red-Tagged? Evaluate your apartment building for earthquake risk

obody knows exactly where or when the next major earthquake will strike, but we do know that quakes are inevitable in California and many other states. It’s also clear what types of buildings will likely suffer the most damage from seismic shaking. Beyond these basic points, it’s always best to assess your apartment building’s specific risks by having it inspected by a qualified engineering team to identify its unique strengths and weaknesses. Building failure is the primary cause of death, injury, and property loss suffered from earthquakes. Many structures considered safe 25 or more years ago have since been proven very vulnerable to violent ground movement experienced during major quakes. Even smaller quakes can weaken buildings over time to cause critical failures. Scientists and engineers have pinpointed five main building types that present significant risks to building owners, tenants and communities.

Earthquake risks in Orange County

Active earthquake faults in Orange County run along the coast and mountain ranges, hitting places such as Huntington Beach and Yorba Linda. And the hillside communities of Laguna Beach, San Clemente and Santiago Canyon are prone to landslides that can be triggered in a major earthquake, potentially undermining the foundation of a building, or sliding into one. Liquefaction areas can be found throughout the county, most notably wherever water flows either above or below the ground such as in the aquifer-rich region of central and coastal Orange County, Garden Grove, Santa Ana, Irvine, Huntington Beach, and Yorba Linda, to name a few. Given these findings, income property owners should consider several economic factors when weighing the cost benefits of a seismic retrofit. These factors include potential loss of income, loss of equity, bankruptcy, and liability associated with damage, death and injury caused by earthquakes.

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Apartment News

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FREE?

February 2022

BY ALI SAHABI

1-in-16 buildings compromised

Officials estimate there are as many as 300,000 structures in Southern California standing today that could crumble or collapse in an earthquake. These numbers equate to one in every 16 buildings, according to a United States Geological Service assessment. In fact, buildings in the Greater Los Angeles area (which encompasses Los Angeles, Orange, Riverside, San Bernardino and Ventura counties) have up to a 5% chance of being damaged by an earthquake this year, according to the USGS. These vulnerable structures include but are not limited to: • Soft-story structures built before 1978 • Unreinforced masonry built before 1933 • Concrete tilt-up built before 1980 • Non-ductile concrete built before 1977 • Steel moment frame built before 1996 If your building falls within one of these categories, you should arrange for an engineering study to assess the structure’s unique circumstances, which will include its structural design and composition, as well as soils composition and proximity to nearby fault lines.

The benefit of knowing your risks

An engineering study of your prop-

erty can help establish clear parameters of your risk. This information will help you determine the best course of action to guard against the impacts of a major earthquake. This information may lead you to seriously consider earthquake retrofit upgrades that enhance structural safety and provide several benefits to property owners. • Protect your equity in your building • Guard against liability for owner’s negligence • Preserve your cash flow from the building • Avoid demolition and environmental cleanup costs • Qualify the property for financing or re-financing • Qualify for insurance coverage on the building • Enhance the overall value of the property • Enhance the marketability of units to tenants concerned with safety Most apartment owners have worked very hard for their property. Rental income may be what they rely on for their retirement or mortgage payments. It’s smart to protect these investments. Understanding potential earthquake risks to your building is an important step in protecting your financial health and well-being. Let the Optimum Seismic team help you better understand these risks and your options. Visit optimumseismic.com for more information, or call us at 323-978-7664.

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12/30/2021 10:28:01 AM Apartment News 19

The Post-Covid Evolution of Amenities

Special from the National Apartment Association

The way the multifamily industry operates during the pandemic continues to evolve, and community amenities are no exception.

rom presenting online cooking classes to reconfiguring amenities spaces for social distancing compliance, rental housing and the amenities within the industry are changing. Are operators adapting as they should be? As with everything, the pandemic has forced the industry to re-evaluate what amenities communities offer and become more creative

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Apartment News

with which amenities are not only appropriate for the times but will last beyond COVID-19. However, that’s not necessarily a bad thing. It has opened new opportunities that weren’t even considered before, and in many ways, this is the industry’s time of enlightenment. During the 2021 Apartmentalize session, “The Post-COVID-19 Evolution of Amenities,” industry leaders discussed how they adapted quickly to the continuous changes, while keeping residents safe and engaged in our new normal. Three areas that operators can effectively adjust fit the times are by creating community spaces within buildings, making upgrades to apartment homes and providing community

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February 2022

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activities to instill a sense of camaraderie among residents.

Creating Community Spaces Within Buildings

This ties into putting an emphasis on health and wellness. Large windows that allow for maximum sunshine to pour in and promote light and open air flow are one way to encourage the use of community spaces within buildings. As people gather together in group settings, it is important operators take all the steps necessary to make residents feel safe and comfortable in doing so. There are now certifications, such as Fitwel, that buildings can attain if they meet certain criteria. “A lot of our commercial buildings have Fitwel certification,” said Raymond Van Beveren, Amenities — continued on page 22

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Changes Within Units

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The key is to be flexible with spaces. Many people continue to work from home, so multifunctional spaces are crucial in apartment homes. Hideaway desks, swivel lighting and sound-reducing materials are becoming in-demand features to support those who work from home. Altering lighting is an easy way to change the mood in a room and allows residents to have a “different” space, even while in the same room. In fact, searches for “vibey lighting” have increased by 400%, illustrating the desire people have for that in their home.

Community Activities

Having a sense of community enhances the quality of life for all residents. This can be done in a number of ways, including online classes and activities, sport courts, outdoor living spaces, community gardens and large open spaces for residents to congregate. When creating outdoor spaces, be sure

to install heating lamps and shaded areas, making it comfortable year-round. Operators are finding that if you provide it, residents will use it. “Getting people the stuff that equates to what their backyard would have, be that grilling areas or the community garden or just a fire pit, that’s what people are looking for,” said Holli Beckman, Vice President of Marketing and Leasing Operations at WC Smith. “On the community gardens, we’ve installed these at multiple communities, and we actually have to have a lottery now for the plots,’’ she added. Residents working from home and spending more time at home will continue for the foreseeable future, so investing in practical, useful amenities will remain relevant well into the future. “Market based on what consumers say, but operate based on what consumers do,” said Beckman. About the Author: Andrew Ruhland is a Junior Account Executive and Assistant Content Writer for LinnellTaylor Marketing.

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SEXUAL HARASSMENT Are Your Employees Up-to-Date on Prevention Training?

Senate Bill 1343 requires that all California employers with five or more employees provide sexual harassment prevention training to both supervisory and nonsupervisory employees. Training must take place within six months of hire or promotion, and every two years thereafter. This Workplace Harassment Training will cover:  Sexual Harassment

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Fair Housing Starts with You! Certification Training for Rental-Housing Providers

re you and your employees due for a refresher in local, state, and federal Fair Housing laws? Are you certain your operational policies and practices would stand up in court if challenged in a discrimination lawsuit?

This comprehensive certification webinar will provide you with the information you need to stay up-to-date and in compliance with evolving fair housing laws, as well as the opportunity to have your Fair Housing questions answered by the experts. Training topics will include: n Tenant selection criteria n Protected classes n Reasonable accommodations & modifications n Occupancy limits n Children, pets, and service & support animals n Management policies & best practices to avoid discrimination n The Fair Housing Council as a resource for rental-housing providers Instructor: Fair Housing Council of Orange County Date:

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Apartment News

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February 2022

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Apartment News

AAOC’s Legal and Operational Forms New Tenant Forms QTY.

FORM #

Legal Notices DESCRIPTION

_____ 1105

Bedbug Addendum (2017)

_____

1110

Effective 1/20

PRICE

QTY.

$ 5.95

_____ 1170

FORM #

Proof of Service (2020)

DESCRIPTION

$ 5.95

PRICE

Disclosure of Lead-Based Paint & Lead-Based Paint Hazards Addendum (2017) $ 5.95

_____ 1240

Notice and Demand Regarding Dishonored Check (2011)

$ 5.95

_____ 1125

Non-Smoking Addendum to Rental Agreement (2017)

$ 5.95

_____ 1370

Rent Reminder (2015)

$ 4.65

_____ *1140

Agreement to Rent or Lease (2020)

$ 10.95

_____ 1430

Notice of Change of Terms of Tenancy (2008)

$ 5.95

_____

Just Cause and Rent Cap Addendum (new)

$ 5.95

_____ 1460

Three Day Notice to Pay Rent or Surrender Possession (2020)

$ 5.95

_____ 1160

Application to Rent (2018)

$ 5.95

_____ 1470

Three Day Notice to Perform Covenants or Quit (2020)

$ 5.95

_____ 1215

Insurance Information for Residents (2015)

$ 5.95

_____ 1480

Three Day Notice to Surrender Possession (2020)

$ 5.95

_____ 1330

Animal Agreement (2017)

$ 5.95

_____

Smoke Detection & Carbon Monoxide Device Addendum (2020)

$ 5.95

1141

1410

Rules and Requirements QTY.

FORM #

DESCRIPTION

PRICE

Move-In/Move-Out Forms

_____ 1150

Apartment Rules and Regulations (2017)

$ 5.95

_____ 1100

_____ 1340

Swimming Pool and Spa/Hot Tub Rules Addendum (2013)

$ 5.95

Acknowledgement by Owner of Receipt of Notice to Vacate by Residents (2020)

$ 5.95

_____ 1230

Move Out/Closing Statement (2015)

$ 5.95

_____ 1420

Statement of Condition (2014)

$ 5.95

_____ 1440

Notice of Resident(s) Intent to Vacate (2018)

$ 5.95

_____ 1450

Notice of Termination of Tenancy (2020)

$ 5.95

_____ *1500

Pre-Move Out Inspection Checklist (2017) Duplicate

$ 6.95

Employee Agreements QTY.

FORM #

DESCRIPTION

PRICE

_____ 1190

Report of Hours Worked (2014)

$ 5.95

_____ 1390

Resident Apartment Onsite Manager/ Co-Mgr. Employment Agreement Pkg. (2019)

$ 8.95

Courtesy Forms

Miscellaneous Agreements

_____ 1250

Emergency Contact Information (2015)

_____ 1106

Notice of Change of Terms of Tenancy — Bedbug Addendum (2017)

$ 5.95

_____ 1260

Notice of Belief of Abandonment — Real Property (2011)

_____ 1130

Addendum to Rental Agreement (2003)

$ 5.95

_____ 1280

Notice of Right to Reclaim Abandoned Property (2020)

_____ 1145

Security Deposit Agreement for Transfer of Deposit Rights (2014)

$ 5.95

_____ 1360

Rent Proration Table (2017)

_____ 1210

Guaranty of Rental Agreement (2015)

$ 5.95

_____

Notice of Denial to Rent (2016)

_____ 1395

Satellite Dish and/or Antenna Agreement (2005)

$ 5.95

_____ 1490

Liquid-Filled Furniture Agreement Addendum (2015)

$ 5.95

Receipt Forms _____ 1320 _____ 1350

Offer to Rent & Receipt for Prospective Resident Screening, Credit Checking Fees, and/or Holding Deposit (2019)

$ 5.95

Application Credit Check/Screening Fee Receipt (2019)

$ 5.95

Books, Manuals, and Forms Collection QTY.

DESCRIPTION

PRICE

_____ Protect Your Family from Lead in Your Home (English & Spanish)

$ 0.50 each

_____ Triplicate Rent Receipt Book (100 Receipts)

Maintenance

$ 12.50

PRICE

_____ Microbial Operations and Maintenance Plan — (2016) (An Apartment Owner’s Guide to Mold)

Maintenance Request (2011)

$ 4.65

_____ Asbestos/Proposition 65 Handbook and License

_____ 1135

Notice of Contract for Periodic Pest Control Services and Acknowledgement (2016)

$ 5.95

_____ California’s Landlord Law Book: Evictions

$ 29.95

_____ 1220

Maintenance Report (Door Knob) (12/package) (2015)

$ 4.65

_____ California’s Landlord Law Book: Rights & Responsibilities

$ 29.95

_____ 1300

Notice of Intent to Enter Rental Premises (2015)

$ 5.95

_____ California Tenant’s Rights

$ 20.95

_____ 1301

Notice of Dwelling Unit Entry (2002)

$ 5.95

_____ Forms Collection (CD or USB)

$ 50.00

_____ 1400

Service Request (2011) Triplicate

$ 10.55

QTY.

FORM #

____

1020

DESCRIPTION

Downloadable forms available at www.AAOC.com at no charge for members only

* Available in pads of 25 — All other forms available in pads of 50

YOU WILL BE BILLED FOR YOUR ORDER. All forms and books available at the AAOC office. Orders will be billed to member accounts. Shipping and handling fees will apply to all mail orders.

Member Number _______________________ Date Received _________________ Person ordering __________________________________________________________ Mail to: _________________________________________________________________ Address _________________________________________________________________ City, State, Zip____________________________________________________________ Telephone (

) ____________________ E-mail _______________________________

Prices subject to taxes and may change without notice. ALL SALES FINAL.

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February 2022

$ 45.00 $ 25.00 plus $ 1.00 per unit

OFFICE USE ONLY Sub Total

$ _____________________

Sales Tax

$ ___________________

Shipping/Handling

$ _____________________

Grand Total

$ _____________________

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February 2022

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Director’s Message — continued from 4 that should be evaluated or expanded? These are just a few examples of the types of feedback I receive from timeto-time, and it is this type of feedback that helps to ensure AAOC continues to evolve. To that end, AAOC will soon be

launching a series of topic-specific member surveys via email that will help guide our delivery of existing programs and services, as well as our development of new initiatives. Please keep your eyes open for those surveys in your inbox and help us by completing and submitting them online. Your participation in these surveys matter. We value and need

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February 2022

fficient TIP #47: Energy-e er ties enjoy p ro p y il m a if lt u m r costs. e w lo d n a t r fo m greater co

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Learn what SoCalREN can do for you. Call (877) 785-2237 or visit socalren.org/multifamily today. The Southern California Regional Energy Network is administered by the County of Los Angeles and funded by California utility ratepayers under the auspices of the California Public Utilities Commission.

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February 2022

• • • • • • • • • • • •

Every owner has different wants and needs Monthly cash flow statements Rent rolls & check registers Bi-lingual staff Fee management service Temporary vacation management service Rent up management service Award winning seasoned professional team Immediate availability for owners and tenant needs Rapid response & 24 hour emergency availability Expert monitoring of local rental trends and legal developments Routine maintenance, exterior/interior inspections

We take care of your business, your residents & your peace of mind! DRE01460075

For Information: 714.778.0480 Contact: Denise Arredondo Email: denise@contactjle.com • www.ContactJLE.com • 202 E. Broadway, Anaheim, CA 92805

February 2022

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Apartment News

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February 2022

Call Us Now! (909) 592-2292 We are here for you!

What we offer: • Services for commercial moving • Relocation from one place to another • Climate controlled and locked room for high end paintings • Climate controlled storage facility • All contents in vaults with tracking for each item in vault • Smoke cleaning with ozone machines and decontamination rooms • Total loss inventories • Certified asbestos staff that works with environmental companies for total loss inventory • Staff is professional, friendly and organized

Baldwin Movers will help you with any of your moving needs. Moving is hectic, let us help you with the process. Our team will come alongside you and facilitate the move to your new place. We can also provide storage for your contents with our vaults and keep track of every one of your belongings using our iPad tracking system.

Moving doesn’t need to be stressful! Let us help you move into your new place today! We keep track of all of your belongings and make sure they arrive at your new home together.

Ready to move your office? Let us help you move your business to its new base of operations! We understand what an incredible task it is to move your workplace. Let us help you facilitate that process. February 2022

Did you know we offer storage as well? We help pack your belongings into these vaults that we can search and know the contents of each individual one using our database! You will never have to worry about your things getting misplaced!

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Apartment News

MultiFamily Mingle

Thursday, February 24, 2022 5:30 - 7:30 p.m.

31891 Camino Capistrano San Juan Capistrano, CA 92675 All Multifamily Professionals Invited. Complimentary Parking. Registration Now Open - www.AAOC.com 42

Apartment News

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February 2022

Where else but at…

For all of your apartment needs

VERTICAL BLINDS (We customize to your opening onsite) MINIBLINDS (Aluminum or vinyl 1”, 1.5” or 2”) Faux wood miniblinds 2” (Call for pricing) We can fix your old rail and purchase vane per piece or set Gas or Electric: 20” 24” & 30” Brownstove, Hotpoint, Amana, GE & Whirlpool

Vinyl Planks 6–12mil

General Wire Replacement Cables: 3/8”; ½”, 25’, 50’, 75’ or 100’, Regular head, DH or DDH

Walloven: Brown or GE CLOSETDOORS: VINYL OR MIRRORED 24GA Steel, 1pc top channel & bottom track, 26GA frame molding, cameo white prefinished panel, steel braces are glued to each panel for added strength & rigidity & prevent warpage

Dishwasher: 18” or 24” Hotpoint or Frigidaire

VERTICAL MAILBOXES: 3, 4, 5, 6, or 7 doors

Hill Bros & Life Paint Decks (Magnesite & Concrete)

Wall Furnace

Nylon or Polyester 17oz–30oz

Thru-the-Wall A/C: 12k BTU (115V/220V) Frigidaire, Friedrich, Garrison

WE CARRY:

Medicine Cabinet

Range Hoods: 24”, 30”, 36”, 42”; White, bisque, black, S/S Vented or non-vented

American Standard,

1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; Bradford White, & Reliance OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts 2) FLOORING MATERIALS: carpet, vinyl sheet, vinyl planks, 6-12mil wear layer, 12x12 & 18x18 tile 3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta 4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts Window screen repair parts 5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs 6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors 7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals

Come On Down Check Us Out! 7472 Orangewood Ave., Garden Grove, CA 92841

(888) 255-6726 • Fax (714) 379-0380 www.orcoaptsupplies.com/ February 2022

COOKTOPS: 24”; 30” & 36”

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Apartment News

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property. Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs. As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

Apartment News

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February 2022

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! 5377 Quail Run LLC Adrian Property Management Bentinck Family Revocable Trust Bly Properties Bryga/Macleod Properties Bulldog Properties Rentals LLC CCV Apartments LLC Catanzaro Properties Delgado Properties

Emval Management LLC Gallauger Properties Gorham-Hoang Properties Heart & Home Property Management Hill Properties J. Fanelli Properties, LLC/JFP Realty Advisors Manley Fanticola Holdings, LLC Oakley Properties

Omdahl Properties Pennington Properties RHm Properties Roadrunner Property Management SC Apartments LLC Sciacca Properties Struever Properties Tanoury Properties

New PSC Members Colliers International — Pat Swanson 3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Investing in The OC 9672 Hightide Drive Huntington Beach, CA 92646 (714) 330-9999 InvestingInTheOC@gmail.com

Schluter Systems 15 Nantucket Lane Aliso Viejo, CA 92656 (714)329-0355 myocum@schluter.com

For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

CONVENIENT ONLINE CLASSES IN

REAL ESTATE RANKED #2 IN THE NATION

Did you know AAOC is on Facebook? “Like” us on Facebook to get up-to-date news, information on educational opportunities, updates on legislative activity and much more!!

PLAN FOR THE FUTURE:

• Easy online Real Estate training for your heirs • Augments the AAOC Property Management classes

ENROLL TODAY! sccollege.edu/realestate

*Named #2 best online associate in real estate by bestcolleges.com

February 2022

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Apartment News

Featuring

Product & Service Council Members

PSC CORNER

Plumb it Right

AArrow Sign Spinners The Perfect Offline Partner for your Online and Social Media Efforts The AArrow Sign Spinners have revolutionized the old human directional concept into an original, eye-catching, street-level advertising performance that actually grabs attention and drives traffic straight into your leasing office. And today, incorporating sign spinning with your online and social media efforts super charges your reach. Here are three ways you can get noticed and increase your audience. 1. Post Videos of your Sign Spinner to your Social Media Sign Spinning targets the people who live and shop in your area — and people relocating from far away, too. Post a quick video of the sign spinner online and share directly from your social channels. 2. Use QR Codes to Drive Traffic Straight to Your Community Website Today QR codes are usable on an AArrow sign. We can create online traffic with real world advertising by linking your social media account to our signs. Passersby can take a picture and go straight to your social page or community website. Grow your social following with a QR code on the AArrow sign — or our sign spinner can bring a ground sign with the QR code on it. Then track the results! 3. Go Viral Sign spinners go viral on social media. It’s a fact. This results in millions of impressions, shares, interactions and likes. And, in some cases, national TV coverage. It’s not every day that your ad goes viral, but our ads on AArrows go viral every month.

• Find & repair leaks • Rough-In & plumbing finish work • Install faucets • Gas line repairs • Install garbage disposals & all type of drain installations and repairs • Install shower valves, shower faucet repairs • Install toilets

Contact For further information on AArrow Sign Spinners and how we can promote lease-ups, grand openings, promotions and help compliment your online advertising, please contact Mike McCullough at 949-874-0062 or MikeMcCullough@AArrowAds.com. Please visit us online at www.aarrowsignspinners.com.

When your back is up against the wall and you need a good plumber, look no further, you just found one. In 1990, I realized what my purpose in life was. I started my plumbing career as a plumbing apprentice with a local plumbing company. I quickly moved up the ranks as a newly recognized plumber. Being fascinated with big repair jobs, I would team up with other plumbers to do re-pipe and major repair work, learning the trade and sharpening my people skills with our customers. These skills are critical to pinpoint the repair but most importantly to charge a fair amount to the customer for their specific need. Over the years, I continued to work for plumbing companies and mastered my plumbing skills. In 2020, I began to take my plumbing career in a different direction. I purchased a plumbing van and studied for my contractors’ license while continuing to work a regular job. This consisted of all types of handy work but plumbing was always the main focus of my career. In August 2021, I took my exams and received my contractors’ license. Next came all the steps in setting up my business. It felt like a dream. By October 15, 2022, I was ready for business! To this day I still feel a rush when a customer calls me for my professional services. What a great honor it is to serve my customers in need. Plumb It Right provides residential and commercial repairs and installations!

Apartment News

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February 2022

• Install tankless water heaters • Install residential water heaters — 30 to 50 gallons • Drain cleaning — 1.5” to 2” drains only I would be honored to earn your business. Terry Gepford | (949) 275-2913 | www.plumb-it-right.com

PRODUCT & SERVICE COUNCIL’S

Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. Access Control Solutions

Asbestos

Carpentry

A.S. Wise, Inc. The Flying Locksmiths

FIRST ONSITE Restoration Restoration Management Company

Accounting Services

Asphalt Sales & Service

AMS Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc.

Clarion Management, Inc.

Oliver Mahon Asphalt Rose Paving LLC

Accounting Software Yardi Systems Inc.

Answering Service Anyone Home

Apartment Building Inspection Green Home Solutions TrueEnviro Trident Inspection Group Zebra Construction Inc.

Apartment Market Research Data ALN Data Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Yardi Systems Inc.

Apartment Rental Publications & Services apartments.com Intellirent RentPath

Apartment/Student Housing ARIZE Colliers International Kairos Investment Management Company LaundryUp RokitNow Titanium Restoration Services Company VERO Vesync

Appliances Sales, Service & Leasing ACE Commercial Laundry Equipment, Inc. Consolidated Appliance Rentals Expressions Home Gallery L and D Appliance Corp. National Service Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Carpet Sales & Service Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Attorneys Duringer Law Group, PLC Fisher & Phillips Kimball, Tirey & St. John LLP Company Newmeyer & Dillion, LLP ReassureRent Schiff & Shelton David S. Schonfeld, A Professional Law Corp. Wesierski & Zurek LLP, Lawyers

Cleaning Service

Bath Restoration or Renovations

Communications

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration FSI Construction HandyCrew Services, Inc. OC Professional Maintenance Team SERVPRO of Newport and Huntington Beach South Surface Experts of South Irvine Titanium Restoration Services Company

Cox Communications TouchPoint

Boiler Systems DCM Services, Inc Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.

Building Products Schluter Systems

Buying Group Optim Real Estate Services Company PAS Purchasing Solutions

Cabinets/Refinishing Andersen Cabinets Buffalo Maintenance, Inc. S M Painting Corp. Surface Experts of South Irvine The Door & Window Company

February 2022

Crown Building Services Inc. Titanium Restoration Services Company

Collections Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP Company

Concrete Maintenance & Repair AMS Construction Buffalo Maintenance, Inc. OC Concrete LLC Rose Paving LLC Oliver Mahon Asphalt

Construction AMS Construction Angelo Termite and Construction Baldwin Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc. FSI Construction HandyCrew Services, Inc. Ingersoll Rand KD Electric Company McCormack Roofing Weatherproofing & Construction Newport Exterminating OC Concrete LLC OC Professional Maintenance Team Optimum Seismic, Inc. RedRock Technologies

PSC Service Provider Directory — continued on page 48

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Apartment News

PSC Service Provider Directory

Drain Cleaning

Environmental Consulting & Training

Construction (Continued)

California Rooter & Plumbing LA Hydro-Jet & Rooter Service, Inc. Plumb It Right! Total Rooter & Plumbing

American Environmental Specialists, Inc. American Environmental Specialists, Inc. Green Home Solutions TrueEnviro Pacific Environnemental & Abatement Solutions, Inc. Restoration Management Company Strategic Sanitation Services

continued from page 47 Rose Paving LLC Schluter Systems Trane/American Standard Zebra Construction Inc.

Draperies/Blinds/Window Coverings Apex Window Décor Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Consulting Colliers International Investment Capital Real Estate Optim Real Estate Services Company

Estate Planning Kimball, Tirey & St. John LLP Company

Drug & Alcohol Testing

Evictions

TAG / AMS, Inc.

ReassureRent

Content Restoration

Dryer Vent & Duct Cleaning

Fencing & Gates

AMS Construction Green Home Solutions TrueEnviro SERVPRO of Newport and Huntington Beach South

Crown Building Services Inc.

Buffalo Maintenance, Inc.

Electric Vehicle Products & Services

Fire Safety

REVS (Refuel Electric Vehicle Solutions)

Black Bird Fire Protection, Inc.

Electrical

Fire & Flood Restoration

KD Electric Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. VERO

BluSky Restoration Contractors, LLC Commercial Restoration Company Green Home Solutions TrueEnviro PRC Restoration Restoration Management Company SERVPRO of Newport and Huntington Beach South

Energy Management

Fitness Equipment

Trane/American Standard Yardi Systems Inc.

Opti-Fit Fitness Solutions

Countertops Buffalo Maintenance, Inc. California Bath Restoration Surface Experts of South Irvine

Deck Coatings, Magnesite Repairs, Waterproofing AMS Construction Buffalo Maintenance, Inc. McCarthy Roofing WICR Waterproofing & Decking

Electronic Signature

Surface Experts of South Irvine Urban Surfaces

DRAINS UNBLOCKED !

Furnaces Trane/American Standard

Expert Plumbing Repairs

Garage Doors Mesa Artificial Turf/Garage Doors

RESULTS OR NO CHARGE FREE ESTIMATES

General Contractor

“Introductory Offer”

Angelo Termite and Construction Baldwin Construction BluSky Restoration Contractors, LLC Buffalo Maintenance, Inc. Buildian Construction Services, Inc.

$75.00

Includes Service Call & Labor Main Lines from $95.00

AAROW

DRAIN & PLUMBING 24 HR.EMERGENCY SERVICE Residential n Commercial Kitchen Sinks n Bathroom Fixtures Complete Remodeling Utility Drains n Floor Drains Sewer Camera Inspections n Insured No Travel Charge n All Power Equipment Complete Maintenance n Hydrojetting

(714) 836-4861 50 Years Experience Serving Orange County St. Cont. Lic. #730851

Apartment News

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Flooring

February 2022

EmpireWorks Reconstruction and Painting FIRST ONSITE Restoration FSI Construction HandyCrew Services, Inc. OC Concrete LLC OC Professional Maintenance Team PRC Restoration S M Painting Corp. SERVPRO of Newport and Huntington Beach South Zebra Construction Inc.

Janitorial

Graphics Direct Signs and Designs

BrightView Landscape Services, Inc. Mariposa Landscapes, Inc.

Handyman

Laundry Equipment & Services

Buffalo Maintenance, Inc. HandyCrew Services, Inc. OC Professional Maintenance Team S M Painting Corp.

ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. L and D Appliance Corp. National Service Company PWS Laundry / Alliance R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems

Heating & Air Conditioning Associated Heating & Air Expressions Home Gallery HandyCrew Services, Inc. Ingersoll Rand L and D Appliance Corp. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical Trane/American Standard

Insurance Brian Berg Insurance Services, Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Farmer’s Insurance — Theresa Simes Agency Insurent ISU — The Olson Duncan Agency Jetty NFP Property & Casualty ReassureRent Rey Insurance Services, Inc.

Internet Services Apartment SEO apartments.com Cox Communications RentPath

Inspections Trident Inspection Group Zebra Construction Inc.

Investments Alliance Portfolio American 1031 Kay Properties & Investments Company Morgan Skenderian Investment Real Estate Group Company

Intellirent Jetty VERO Zumper

Strategic Sanitation Services

Kitchen Renovations Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration Schluter Systems SERVPRO of Newport and Huntington Beach South

Mold Remediation American Environmental Specialists, Inc. FIRST ONSITE Restoration Green Home Solutions TrueEnviro SERVPRO of Newport and Huntington Beach South

Landscapes/Hardscapes

Multi-Family Advisory Services CheckpointID Optim Real Estate Services Company

Odor Removal FIRST ONSITE Restoration Strategic Sanitation Services

Outdoor Furniture & Refinishing Bassett Outdoor Contract Patio Guys

Paint Sales & Service

Lead Removal Pacific Environnemental & Abatement Solutions, Inc.

Lending Institutions Alfa Investments & Loans Alliance Portfolio CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Pacific Premier Bank Redwood Mortgage Ygrene Energy Fund

Lighting

Behr Paint Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting HandyCrew Services, Inc. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp. West Coast Drywall & Paint

Parking Zebra Construction Inc.

Pest Control

KD Electric Company

Access Exterminator Service, Inc. Angelo Termite and Construction Lloyd Pest Control Newport Exterminating

Magnesite Repairs Buffalo Maintenance, Inc.

Mailboxes Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Pipe Restoration Plumb It Right!

Maintenance, Repairs, Products

Plumbing, Contractors & Supplies

Buffalo Maintenance, Inc. Clarion Management, Inc. Evolution Building Efficiency FSI Construction HandyCrew Services, Inc. Ingersoll Rand KD Electric Company Mariposa Landscapes, Inc. OC Professional Maintenance Team Trane/American Standard WICR Waterproofing & Decking

California Rooter & Plumbing EZ Drain & Plumbing Ironwood Plumbing, Inc. Orco Apartment Supply, Inc. Plumb It Right! R&B Wholesale Distributors, Inc. Schluter Systems Total Rooter & Plumbing

Marketing

Power/Pressure Washing Crown Building Services Inc.

Private Investigations FPK Security, Inc.

AArrow Sign Spinners, LLC Clarion Management, Inc. Direct Signs and Designs

PSC Service Provider Directory — continued on page 50

February 2022

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Apartment News

PSC Service Provider Directory continued from page 49 Property Management 3M1S Home AIM Properties Allen Properties API Property Management Clarion Management, Inc. Consensys Property Management Company DM Smithco Dunlap Property Group JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Orange County Property Management Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management Sullivan Property Management SVN / Vanguard — Cameron Irons WIRE Associates

Property Management Software

Kay Properties & Investments Company Marcus & Millichap Morgan Skenderian Investment Real Estate Group Company Pacific Premier Bank Perch Wealth Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) SVN / Vanguard — Cameron Irons WIRE Associates

Real Estate Broker Alliance Portfolio CBRE Multifamily SoCal – Dan Blackwell & Team KW Commercial Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company

Reconstruction AMS Construction Baldwin Construction Commercial Restoration Company EmpireWorks Reconstruction and Painting FSI Construction WICR Waterproofing & Decking

Recycling Strategic Sanitation Services

ARIZE Anyone Home Appfolio, Inc. Luminous Rentler RokitNow VERO Vesync Yardi Systems Inc.

Resident Screening Intellirent Rentler SafeRent Solutions VERO Yardi Systems Inc.

Roofing

Approved Real Estate Multi Team Services NPM Staffing an InterSolutions Company The Liberty Group

AMS Construction Buildian Construction Services, Inc. Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing McCormack Roofing Weatherproofing & Construction Royal Roofing.com (RWS&P, Inc.)

Rain Gutters

Signage

Argos Homes Systems McCarthy Roofing

AArrow Sign Spinners, LLC Direct Signs and Designs

Real Estate/Investments

Security Services/Patrol Services

Alfa Investments & Loans Alliance Portfolio CBRE Multifamily SoCal – Dan Blackwell & Team Colliers International DM Smithco Gorman & Associates Investing in The OC Investment Capital Real Estate Kairos Investment Management Company

ADT Multifamily ARIZE California Safety Agency FPK Security, Inc. The Flying Locksmiths USGI — Upland Group Vesync

Property Management Staffing & Training

Apartment News

Staffing Service Approved Real Estate InterLink Multifamily Staffing

www.aaoc.com

February 2022

Surface Restoration AMS Construction Surface Experts of South Irvine

Sustainability/Green Energy NextLevel Optima

Telecommunications Cox Communications

Towing Dedicated Transportation Services TO’ and MO’ Towing

Training Clarion Management, Inc.

Trash Services Strategic Sanitation Services Valet Living

Tree Service Mariposa Landscapes, Inc.

Utilities & Sub Metering Conservice Livable

Video Commercials NPM Staffing an InterSolutions Company

Video Surveillance Assure by Remote Ally

Water Heaters California Rooter & Plumbing DCM Services, Inc Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing Water Heater Man, Inc.

Waterproofing AMS Construction McCormack Roofing Weatherproofing & Construction S M Painting Corp. Schluter Systems WICR Waterproofing & Decking

Water Removal ATI FIRST ONSITE Restoration Restoration Management Company

Website Development/Online Advertising Apartment SEO

Windows & Doors Crown Building Services Inc. Mesa Artificial Turf/Garage Doors Moore Replacements The Door & Window Company The Flying Locksmiths

PRODUCT & SERVICE COUNCIL’S Service Provider Directory

Contact Index

(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. 3M1S Home John Nguyen 4100 Birch St, Suite 100 Newport Beach, CA 92660 (800) 835-1376 john@3m1s-home.com A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net AArrow Sign Spinners, LLC Michael McCullough 4312 Valeta Street San Diego, CA 92107 (323) 944-2002 info@AArrowAds.com

Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 64 for the location of our ad.

ADT Multifamily Christopher Martin 4161 E. La Palma Ave. Anaheim, CA 92807 (714) 858-1344 cnma rtin@adt.com

AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

We provide home automation, security systems, keyless door locks & smart thermostats.

PSC Contact Index — continued on page 52

Coin-Operated WASHERS/DRYERS

Generous Lease Commissions and Free Machines for Your Apartment Laundry Rooms Serving California Since 1956

We Offer to You: • Commission Plans • Lease Plans • Purchase Plans • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

1-800-473-8812 • 714-633-1811 www.apartmentlaundry.com February 2022

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Apartment News

PSC Contact Index —

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

continued from page 51

Alliance Portfolio James Perry 120 Vantis Drive, Ste 515 Aliso Viejo, CA 92656 (949)349-1322 rprajitno@allianceportfolio.com ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com

See the Advertisers Index on Page 64 for the location of our ad.

Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

Apartment data and market research.

Alfa Investments & Loans Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177 info@alfalending.com American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

See the Advertisers Index on Page 64 for the location of our ad.

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 64 for the location of our ad.

American 1031 Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

#1 nationwide provider of information and advertising services.

Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 64 for the location of our ad.

Engagement and automation tools through Contact Center and CRM software.

API Property Management Margie Tabrizi 1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com

Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com

See the Advertisers Index on Page 64 for the location of our ad.

Approved Real Estate

Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS      

Employment Practices Liability Business Income Coverage Cyber Liability & Data Breach Business Crimes Insurance Guaranteed Replacement Cost Worker’s Compensation Insurance

     

Liability Insurance Property Insurance Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains

Specializing in Multi-family, Affordable Housing & Home Owner Associations

Terri Simes Premier Income Property Insurance Serving all of California & Arizona CA License #0647512 Tsimes@farmersagent.com www.farmers.com/tsimes

501 N. Golden Circle Drive, Suite #208, Santa Ana, CA 92705

Call 714-966-3000 today! Smart choices last a lifetime. 52

Apartment News

www.aaoc.com

February 2022

Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 64 for the location of our ad.

ARIZE Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 Chao.Wang@ArizeHub.com Associated Heating & Air Cheryl Brennan 1320B N Hancock St Anaheim. CA 92807 (714) 777-8833 kthomas@associatedheatingandair.com www.associatedheatingandair.com Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 edwina.garcia@atirestoration.com Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net

Bassett Outdoor Contract Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com BluSky Restoration Contract, LLC Jose Linares 1183 Warner Ave Tustin, CA 92780 (562) 528-8000 jose.linares@goblusky.com Brian Berg Insurance Services, Inc. Brian Berg 23101 Lake Center Drive, Suite 335 Lake Forest, CA 92630 (888) 791-7069 dyana@bbisinc.com — www.bbisinc.com BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438- 8528 Kristina.SChafer@brightview.com

February 2022

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 64 for the location of our ad.

Buildian Construction Services, Inc. 621 South B Street, Suite B Tustin, CA 92780 (866) 504-0397 mark@buildianconstruction.com California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 64 for the location of our ad.

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com

PSC Contact Index — continued on page 54

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Apartment News

PSC Contact Index — continued from page 53

CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 64 for the location of our ad.

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl

CheckpointID Gabe Jones 4100 Midway Road, Suite 1165 Carrolton, TX 75007 (757) 618-3918 emily@checkpointid.com Clarion Management, Inc. Elsa Laufer 101 Pacifica, #260 Irvine, CA 92618 (949) 383-4762 Elaufer@clarionmgmt.com Colliers International Pat Swanson 3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Lic. #C36-1069122

Bonded & Insured / Serving all of orange county

Commercial Restoration Company Jeff Mandell 9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com Consolidated Appliance Rentals Taylor Terheggen 620 W. 135th Street Gardena, CA 90248 (310) 804-8774 taylort@apprents.com — www.apprents.com Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com Crown Building Services Inc. Jason Maslach 548 Malloy Ct. Corona, CA 92878 (714) 694-1007 jason@crownservicesinc.com – www.crownservicesinc.com David S. Schonfeld, A Professional Law Corp. 801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 64 for the location of our ad.

CALL FOR PRICING

714-715-3315

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

PSC Contact Index — continued on page 56

Apartment News

www.aaoc.com

February 2022

SEND US YOUR ARCHITECTURAL PLANS FOR A FREE QUOTE. We are the leading contractor of multi-family cabinetry in Southern California.

THE NEW KITCHEN ENVY OF THE NEIGHBORHOOD

OUR KITCHENS INCLUDE DESIGN, CABINETS & INSTALLATION.

February 2022

www.aaoc.com

Apartment News

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com

PSC Contact Index — continued from page 54

Direct Signs and Designs (NorCal Direct Marketing Inc. DBA) Angela Waugh 5151 Golden Foothill Pkwy, #110 El Dorado Hills, CA 95762 (916) 941-8046 angela@directsd.com — directsd.com DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Major appliances for apartments.

EZ Drain & Plumbing Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 64 for the location of our ad.

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc. See the Advertisers Index on Page 64 for the location of our ad.

Specializes in landlord/tenant law, debt collection, eviction.

EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com

FIRST ONSITE Restoration Lisa McCollough 1275 N. Grove St Anaheim, CA 92806 (619) 537-9499 lisa.mccollough@firstonsite.com Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com

FPK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com FSI Construction Tony Whitaker 5728 Teague Road Houston, TX 77041 (562) 243-6711 tony@fsiconstruction.com — www.fsiconstruction.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 64 for the location of our ad.

Green Home Solutions TrueEnviro James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 64 for the location of our ad.

PSC Contact Index — continued on page 58

Apartment News

www.aaoc.com

February 2022

NEW Stain Resistant Carpet

sq. ft.

Includes New Pad and Installation

Strong Durable Plush Carpet

sq. ft.

Includes New Pad and Installation

Vinyl Planks from

(material only) sq. ft.

Laminate Flooring from

80 (material only)

sq. ft.

Many Other Selections for Residential and Commercial Carpet at the Same Low Price

Years in Orange County! • Carpet • Vinyl • Tile

• Laminate and Wood • Luxury Vinyl Planks and Tiles

An Excellent Service Record with Many Satisfied Customers

(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Closed Saturday & Sunday LICENSE #1014622

February 2022

www.aaoc.com

Apartment News

PSC Contact Index —

Intellirent Cassandra Joachim 632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com InterLink Multifamily Staffing Lisa Wetzel 17321 Irvine Boulevard Tustin, CA 92780 (949)400-1678 lisa@interlinkmultifamily.com Investing in The OC Mercedes Shaffer 9672 Hightide Drive Huntington Beach, CA 92646 (714) 330-9999 InvestingInTheOC@gmail.com — http://investingintheoc.com Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com

continued from page 56

HandyCrew Services, Inc. Nir Bezalel 1400 Jefferson St., Suite E Anaheim, CA 92807 (714) 509-5045 nir@ochandycrew.com — www.ochandycrew.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Insurent Rob McKenny 122 East 42nd Street, Suite 3600 New York, NY 10168 (646) 843-1713 cschoenau@insurent.com

Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com

ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

Jetty Melissa Blazejewski 217 Centre St, Mailbox 118 New York, NY 10011 (855) 695-3889 hello@jetty.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 64 for the location of our ad.

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com Kay Properties & Investments Company Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com

See the Advertisers Index on Page 64 for the location of our ad.

Sondance Painting 1132 E. Katella Avenue, Suite A-16 Orange, CA 92867 Phone (714)

532-2588 Fax (714) 532-2466

NO HIDDEN COSTS

www.apexwindowdecor.com Woman owned & managed

➢ Free Delivery & Estimates ➢ Custom Sizes Available

Products Available: • Vertical Blinds • Fauxwood Blinds • Woven Wood Shades • Roller Shades • Shutters • Mini Blinds

APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST

LIC. #828563

949-472-7516 58

Apartment News

www.aaoc.com

February 2022

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP Company Deborah Biggs 2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

Marcus & Millichap Jon Giannola 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com

Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com

See the Advertisers Index on Page 64 for the location of our ad.

L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

LA Hydro-Jet & Rooter Service, Inc. Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 dbaldwin@lahydrojet.com LaundryUp Howard Lee 1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

Full service property management provider for 16+ units.

Boutique style property management.

See the Advertisers Index on Page 64 for the location of our ad.

Mariposa Landscapes, Inc. Liz Juarez 1107 East Walnut Street Santa Ana, CA 92701 (626) 526-0707 liz.juarez@mariposa-ca.com — www.mariposa-ca.com McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 64 for the location of our ad.

Mesa Artificial Turf/Garage Doors David Vento 4915 E Hunter Ave Anaheim, CA 92807 (714) 598-1996, Ext: 2232 dvento@mesagaragedoors.com

PSC Contact Index — continued on page 60

Ask about our Senior & Millitary Discounts

100

With Complete Re-Roof Must present card at time of estimate

• 4-Point Roof Inspection • Re-Roof • Repair Roofing

Call Today for a FREE Estimate!

ALL ROOFING SYSTEMS • New Roof • Roofing Specialist • Competitive Pricing • Roof Certifications • All Phone Calls Returned • Quality Craftmanship • Free Estimates the Same Day • Neat, Clean, Professional

(714) 633-3619 Quality You Can Trust: From North America’s Largest Roofing Manufacturer!TM

Lic. No. 847279 B1 & C39

February 2022

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 59

Moore Replacements Mike Moore 1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com Morgan Skenderian Investment Real Estate Group Company 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com Multi Team Services Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 727-6348 teresa@multiteam.net — www.multiteamservices.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 64 for the location of our ad.

Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com Newport Exterminating Dara Kremer 16661 Millikan Ave Irvine, CA 92606 (949) 261-0700 darak@newportexterminating.com NEXT LEVEL Property Solutions, LLC Marie Kaplan 2030 Main Street, Suite 1300 Irvine, CA 92614 (949) 260-4775 mariek@nextlevel-ps.com — www.nextlevel-ps.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com

NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net Anything related to concrete

OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 64 for the location of our ad.

Oliver Mahon Asphalt Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optim Real Estate Services Company Tom Gibbons 620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949) 200-4610 tom@optimres.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com See the Advertisers Index on Page 64 for the location of our ad.

Orange County Property Management Eric Reichert 16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com See the Advertisers Index on Page 64 for the location of our ad.

Commercial, Personal & Health Insurance.

PAVING COMPANY, INC. • Asphalt Overlays • New Installations • Seal Coating

• Concrete • Petromat Overlays • Block Walls

• Paving Stones • Curb & Gutters • Striping

c&cpaving

Orco Apartment Supply, Inc. 7472 Orangewood Avenue Garden Grove, CA 92841 (888) 255-6726 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 64 for the location of our ad.

Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com Pacific Premier Bank Daniel Borland 17901 Von Karman Ave Suite 1200 Irvine, CA 92614 (949) 502-4325 dborland@ppbi.com — www.ppbi.com See the Advertisers Index on Page 64 for the location of our ad.

Luminous Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com PAS Purchasing Solutions 2777 West Lane Houston, TX 77027 (214) 223-2555 kevin@pasonline.com Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com Perch Wealth J.P. Ledesma 9940 Research Drive #200 Irvine, CA 92618 (949) 539-4200 JPLedesma@perchwealth.com

See the Advertisers Index on Page 64 for the location of our ad.

Plumb It Right! Terry Gepford 2135 North Orange Olive Road Orange, CA 92865 (949) 275-2913 terrylgepford@gmail.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Prestige Property Management Brad Clark 1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales. See the Advertisers Index on Page 64 for the location of our ad.

ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net

Apartment News

www.aaoc.com

February 2022

PSC Contact Index — continued on page 62

VA N G UA R D

COMMERCIAL REAL ESTATE ADVISORS

PROPERTY MANAGEMENT

OUR MISSION

Increase owner cashflow & remove the stress of management by streamlining maintenance & accounting Is your property performing to its full potential? Contact SVN Vanguard for a property evaluation

24 hour response including fire & water damage Multiple crews Small & large jobs Fully licensed, bonded & insured Insurance company approved All employees covered by worker compensation

SVN Vanguard is proud to offer our own in-house

Maintenance & Construction services

714.446.0600 • www.svnvanguard.com

February 2022

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 60

PWS Laundry / Alliance John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832 jendahl@pswlaundry.com — www.pwslaundrywest.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 64 for the location of our ad.

ReassureRent Eric Jarvis 5955 De Soto Ave, Ste 250 Woodland Hills, CA 91367 (833) 383-6268 ericj@elevatemgt.com

Insurance that manages the eviction and pays you lost rent. See the Advertisers Index on Page 64 for the location of our ad.

RedRock Technologies Jake Tirabassi 15215 Alton Parkway, #200 Irvine, CA 92618 (949)386-0798 jaket@itredrock.com Redwood Mortgage Mike Micci 177 Bovet Road, Suite 520 San Mateo CA 94402 (949) 793-5130 mike.micci@redwoodmortgage.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com RentPath Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com Restoration Management Company Michelle Lopez 25172 Arctic Ocean Dr., Suite 100 Lake Forest, CA 92630 (949)274-6408 mlopez@rmc.com — www.rmc.com

REVS (Refuel Electric Vehicle Solutions) David Aaronson 3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com

See the Advertisers Index on Page 64 for the location of our ad.

Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com See the Advertisers Index on Page 64 for the location of our ad.

Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 64 for the location of our ad.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 64 for the location of our ad.

SafeRent Solutions Paula Durner 3001 Hackberry Rd, Irving, TX 75063 (419) 367-7615 paula.durner@parkhillholdings.com

We are the leading screening and risk management provider for the multifamily industry.

Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Schiff & Shelton Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com Schluter Systems Mary Yocum 15 Nantucket Lane Aliso Viejo, CA 92656 (714)329-0355 myocum@schluter.com

Apartment News

www.aaoc.com

February 2022

SERVPRO of Newport and Huntington Beach South Jake Ness 21531 Surveyor Cir Huntington Beach, State 92646 (714) 962-9222 jness@servprohbs.com — www.servpronewportbeach.com S M Painting Corp. Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com See the Advertisers Index on Page 64 for the location of our ad.

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

See the Advertisers Index on Page 64 for the location of our ad.

Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com Sullivan Property Management Marco Vartanian 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com 40 Years of Property Management Experience in Orange County. See the Advertisers Index on Page 64 for the location of our ad.

Surface Experts of South Irvine Heath White 25 Grandbriar Aliso Viejo, CA 92656 (949) 471-0408 hwhite@surfaceexperts.com The Bee Man SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 64 for the location of our ad.

TAG / AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com

See the Advertisers Index on Page 64 for the location of our ad.

The Flying Locksmiths Matt Johnston 6402 Maple Avenue Westminster, CA 92683 (562) 758-7510 orange@flyinglocksmiths.com The Liberty Group Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057 carrief@thelibertygroup.com — www.thelibertygroup.com

The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com We provide apartment property management in Southern California.

Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.

Total Rooter & Plumbing 1920 W. Commonwealth #2304 Fullerton, CA 92837 (714) 715-3315 totalbfrp@gmail.com

See the Advertisers Index on Page 64 for the location of our ad.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com Trane/American Standard Brett Massie 2315 185th Avenue East Lake Tapps, WA 98391 (206) 406-3307 Brett.Massie@TraneTechnologies.com Trident Inspection Group Jeff Clark 1572 Lanai Way Tustin, CA 92780 (714) 644-0122 jeff@tridentinspectiongroup.com Urban Surfaces Krysten Stiffler 1121 Olympic Drive Corona, CA 92881 (951) 223-9845 Krysten.S@UrbanSurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com

VERO Richard Philpot 335 Madison Avenue, 4th Floor New York, NY 10017 (703) 850-8730 richard@sayvero.com Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 64 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Wesierski & Zurek LLP, Lawyers Thomas B Cummings Esq. 1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net WIRE Associates 840 Newport Center Dr #100 Newport Beach, CA 92660 (949) 677-3466 cw@newOChome.com Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com Ygrene Energy Fund Emily Ramey 2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com Zebra Construction Inc. Michelle Durey 145 S Fairfax Ave Los Angeles, CA 90036 (310) 890-3989 info@zebraconstruct.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

AMS CONSTRUCTION “Your Trusted Partners”

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www.amsroofingconstruction.com LIC# 992388

Call for a FREE Inspection!

info@amsroofingconstruction.com

833-267-7663

Rated #1 Construction Company in Southern California! Excellent Customer Service & Competitive Pricing! February 2022

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Apartment News

ADVERTISERS’ INDEX

February 2022 Apartment News Magazine

Articles inside

PSC Corner — AArrow Sign Spinners / Plumb it Right

Welcome New Members

Sacramento Report — Applicants with a Criminal Record: The Next Protected Class?

Dear Maintenance Men

The Post-Covid Evolution of Amenities By Andrew Ruhland

Will your Building be 1-of-16 Red-Tagged? By Ali Sahabi

OC Multi-Family Mingle

Fair Housing Certification

The Benefits of AAOC Membership

Executive Director’s Message — Working For Our Members