What Should An Organization Benchmark? Read on to figure out... Benchmarking is considered to be applied on any type of business. Most organizations make their strategy of how they want to position themselves in the market and compete with others; they call these strategies as their mission statement or the vision of their organization which sets them apart from others. Critical activities are the activities that ensure the success of the organization’s mission and vision. These critical activities involve many sub processes. Therefore, when deciding about what to benchmark organizations should begin form the mission, vision and the critical activities of the top leading companies. For example, if we consider two insurance companies, the chairperson of the first organization vision’s to be one of the ‘easiest organization to work with’ and want to sell the customers insurance by giving more emphasis on easy and less time consuming processes, providing a good customer services. Here, the critical success factor might be their data base system which holds all the information of their customers, their 24 hours service, and less time consuming processes. The other organization who wants to do benchmarking can then relate to this organization’s customer service processes, which would have a huge impact on the vision of the organization. Therefore we can say that one thing that an organization can look forward to benchmark and set as standard is the customer service processes, which ensures customer satisfaction and is one the of major factors that makes an organization succeed in the market and the industry. There is also a special need for the organizations to check the manufacturing processes of the top leading organization, studying and analyzing their processes from the start to the end helps the organization to make their own processes more efficient and capable. The organization’s supply of goods is affected by its assembly line and the provision of raw material on the right time and at the right cost. All these practices of leading organizations are benchmarked by organizations for better results. The third thing organization can use for benchmark is the technology used by the top leading organizations. This is a main factor, since due to the advancement of technology; the companies are able to finish their task in short time and able to reach the market in short time. Organizations these days have also implemented technology in their human resource departments. This helps them to keep a set record of the resumes the get, information of the existing workers and how to hire and recruit them. Human resource practices are such that they have a lot of impact on the organization. The hiring and recruitment process of the qualified employees ensures companies good performance. The employee retention practices along with the motivational practices bring out more productivity in the employees. This also creates loyal employees’. These types of practices can also be benchmarked by other organization, since employees’ make up the organization and make company run by their capabilities.
Benchmarking can also be done through the internal processes employed by the top leading organizations and also on the type of industry an organization belongs to. This means that benchmarking can be done by looking at different departments who happen to follow best practices in handling their matters. The internal processes include effective communication at all levels of the organization, maintenance of data, hiring of skilled and qualified employees. All these internal processes have a direct impact on the organization’s success and activities, so they can be benchmarked by organizations in order to be successful like the top notch companies. Organizations also do internal benchmarking in order to analyze their processes, handle their problems and manage their work in an efficient and effective manner. Internal benchmarking is to use the efficient and effective processes and methods of one department in an organization in the other department to attain better results. When benchmarking, organizations must keep in mind to use small scope as it would be better and help the organization to complete its study and analysis quickly otherwise it might never get done. Aonepapers.com is one such academic paper writing service that claims to be the best in town. And they have reasons to do so. The most important plus point of the service is the availability of experienced professionals as dedicated workers. Not only are they dedicated to writing, they are also aware of stringent budget students have, hence charging them as little as they can, without compromising on the quality of papers. Aonepapers.com is the best affordable academic paper writing service in the town.