RiskManager
Security | Fire | Risk Management
Ireland’s Security, Fire and Risk Management Magazine
Magazine of the AIRM
Autumn 2010
Volume 11 | Issue No. 2 | Price â‚Ź4.00 |
Intelligence
The SigNET system provides Wired and Wireless as standard for the security installer, minimising the installers time onsite as the most appropriate technology or combination can be chosen for the particular installation.
SigNET fulfils all the security needs, suppor ting W ired / W ireless / Hybrid & Access Control The decision which security system to use - just got even easier. A full range of controllers from the SigNET 100 through to the SigNET 300 for all applications.
Are you protected against invisible intruders ! Water ingress can cause significant damage to property and possessions before detection. Simply install a Wireless Flood Detector for complete peace of mind.
The SigNET 300 system can be expanded up to 512 Users / Zones with distributed I/O Expanders
The expansion components fit all the controllers across the range which makes stock holding much simpler. The system has full range of communication modules which simply plug on providing PSTN and GSM functionality without additional wiring or cabinets to install. The SigNET complete security solution which can improve your business
Availability
Wireless Flood Detector (Part No. 3745-219)
Reliable Security Products Ltd. Unit 2-3, Cian Park Industrial Estate Drumcondra Dublin 9 Tel.: 01 8372445
I.G.T. Unit 2, Hills Industrial Estate Lucan Co.Dublin Tel.: 01 6283596
RWL Advanced Solutions Ltd Unit 17, South Link Park Ballycurreen Road Cork Tel.: 021 4316744
Norbain SD Ltd. Turen Unit 1 Glenrock Business Centre 210 Wharfdale Road Ballybane Winnerish Triangle, Wokingham Galway Berkshire, RG41 5TP, England Tel.: 091 769666 Tel.: 0044 118 9125566
REW Unit 17 & 18 Finglas Business Centre Jamestown Road Dublin 11 Tel.: 01 6527022
Borsatec Ltd 7 Finglas Business Centre Jamestown Road Dublin 11 Tel.: 01 8043459
RWL Advanced Solutions Ltd 1 Oak Court Business Park Western Industrial Estate Dublin 12 Tel.: 01 4242414 Borsatec Ltd Unit 2, South Link Park Ballycurreen Road Cork Tel.: 021 4840710
Phone 01 2500500 for the complete range of SigNET data sheets or download from our website
without Complexity Don’t be locked out of Access Control Access expanders and a complete reader range with fobs and cards that are fully compatible with the SigNET system
ARS6311
PP500
HD500
PR500
Your entry into access is simple with an access Kit (3735CR) available from your local distributor. Access kit comprises of an Access Expander (3735 as shown above) and two card readers ARS6311
The SigNET system and all its peripheral components are available from a wide range of distributors across Ireland. So wherever you are the SigNET system is available.
A Siemens Company www.europlex-signet.com European Headquarters; Europlex Technologies Limited Clonshaugh Business & Technology Park, Clonshaugh, Dublin 17, Ireland.Telephone: 01 2500500, Fax.: 01 2500592
Contents Risk Manager
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48
22
50
Running a Safe and Sound Business: Steps to Securing your Workplace
Reducing Residential Burglaries & Retail Crime
Tiger Kidnapping
IP Perspective: Your Guide to IP Security Trends
A spill too far
26
52
36
54
Time to get Serious about Wireless Technology
Vehicle Portable Asset Tracking
42
58
Young Drivers & Road Risk
Published by
Rosebank Media, First Floor, 72 Tyrconnell Road, Inchicore, Dublin 8 Phone: +353 1 4163678 - +353 1 4534121 - Fax: +353 1 4545119 E-mail: anndaly1@eircom.net
Credits
Managing your Businesses Survival in a Challenging Economy
Accident Investigation
Editorial board John Hamilton Peter O’Toole Ann Daly
Designed by www.space.ie
Risk Manager is the quarterly magazine of the Association of Irish Risk Management (AIRM). The magazine is circulated among AIRM Members, Security Manufacturers, Distributors and Installers, Facilities Managers, An Garda Siochana, Insurance Companies and Brokers, Local Authorities, Fire Safety Companies, Loss Adjusters, Health & Safety Companies, Training Companies, Entertainment and Leisure Industry, Financial Institutions, Construction Industry, Government Departments involved directly or indirectly with the Irish Security Industry and Risk Management. Views expressed by contributors or correspondence are not necessarily those of the AIRM or Rosebank Media and neither accepts responsibility for them. Risk Manager welcomes product news, contract awards announcements, company news, appointments, press releases, etc, email details to the address above. Companies or individuals wishing to subscribe to the Risk Manager magazine can do so by contacting Rosebank Media.
Designed for Mac IC Online is now accessible on Mac OS X Snow Leopard. This now makes IC Online accessible on all the apple range, making this another first for IC Realtime.
Loved by All Designers *Architects
*Engineers
*Media
*Consultants
ICRSS is now the No. 1 highest grossing business app in Ireland, making this another first for IC Realtime.
EUROPEAN HEAD OFFICE: IC Realtime, 12 Knockmitten Lane,Western Industrial Estate, Dublin 12, Ireland. Phone: +353 (0) 1 4268216 Email: sales@icrealtime.ie Web: www.icrealtime.ie
EUROPEAN DESIGN & MANUFACTURING DIVISION: IC Realtime, 34 Eastgate Drive,Little Island, Cork, Ireland. Phone: +353 21 4355818 Email: info@icrealtime.ie Web: www.icrealtime.ie
Chairperson's Column
Certified Partner that provides IT managed support services
will be a useful reference tool for all members.
and specialise in data
sey, emp D e ldin IRM Gera son A r e p r Chai
recovery, disaster recovery and business continuity
It might seem early but the committee are also working on the
IT services. Denis Woods
Christmas Lunch for 2010. One of
spoke about the broader
the main tasks each year being to
aspects of Business Continuity Planning.
entice an after dinner speaker to join us on the day. Over the past few years we have been joined by
Welcome to the Autumn publication of Risk Manager magazine. While the AIRM seminar schedule has had a break over the summer months, the committee have been busy working on the Autumn/Winter schedule and also on the development of a new website which we hope to have up and running before the end of the year.
While last years Flood seminar
many insightful and entertaining
was very much focused on flood
speakers and we hope this
protection in the Dublin area,
year will be no different. If any
we hope to look at flooding
members have any suggestions or
from a nationwide perspective in
contacts who they would like to
October, with a particular focus on
propose for this years lunch please
the last years extreme flood events
feel free to contact any of the
and the protection or mitigate
committee members.
measures employed since and planned for the future.
We look forward to welcoming you our next seminar, details of which
As mentioned, the committee
are available on
have been working diligently on
www.airm.ie
the redevelopment of our existing website which has become dated since first been launched in 2006. We are looking to make the website more user friendly for our
Our September seminar was held
members, to allow it to facilitate
in the Camden Court Hotel. We
in updating membership details
were pleased to have two very
and subscriptions and assist
experienced speakers in Eoin
seminar invite distribution. We
Scott of Motherboard and Denis
are also hoping to integrate
Woods, the Irish Representative
a reference library made up
on the Business Continuity
of past technical articles
Institute. Eoin Scott who many
from Risk Manager and
of you will know as an AIRM
presentations and handouts
member is a Corporate Director
from past seminars. We feel this
of Motherboard, a Microsoft Gold 4
We hop at flood e to look nationwing from a in Octo ide perspecti be ve particu r, with a lar f the last ocus on extrem years e floo events d ...
Global brands Local knowledge Nationwide Distribution
National Sales and Distribution Boyle Business Park, Deerpark, Boyle, Co. Roscommon P: 071 9663893, E: sales@nal.ie Dublin Trade Counter 4055 Kingswood Ave., Citywest Business Campus P: 01 4699115 Training on Gate Automation and Control Products available by arrangement. Call 01 4699115 to avail of this Service
www.nal.ie
New Products Risk Manager
TeleEye iView for iPhone from Northwood Technology
Legrand takes control of energy consumption
TeleEye servers and cameras provide an independent video stream specifically designed for mobile channels. As a result you can obtain high quality video on your iPhone. Also, you can also perform PTZ and receive alarm events remotely by TeleEye iView for iPhone.
The easy to install lighting management system incorporates Passive Infrared (PIR), Ultrasonic and unique dual technology sensors, and a choice of two remote configurators.
TeleEye iView is a video surveillance app for iPhone that allows you to remotely monitor your business anywhere in the world.
Visit app store by your iPhone to download TeleEye iView. www.northwoodtechnology.ie
Pinetron XM3 Series Entry Level DVR from ILUX Europe Ltd.
The Pinetron XM3 Series, 4, 8 & 16 Channel, H.264 DVR, is the quality choice for installers requiring an easy to use, reliable unit for the small business or Home on a budget. The XM3 is a very stylish unit with unique touch panel operation, IR Remote as standard, 25fps 720x576, 50fps 720x288, 100fps, 360x288. Quadruplex, LAN, Audio, Alarm in/out, USB Backup, User Friendly GUI (True Colour), Various recording modes, Motion, Alarm, Schedule, Normal. VGA, Composite, Spot monitor outputs. ILUX Europe Ltd. P: 071 96 21944
Legrand has taken strides to help businesses significantly reduce energy consumption by launching a lighting management solution that has the potential to pay for itself in energy savings within just 18-months.
The sensors utilise different technologies to detect presence and absence in any commercial setting and can operate whether or not obstacles are present. Meanwhile, the remote configurators enable the sensors to be quickly and easily programmed and re-programmed without ever having to be removed from ceilings or walls, therefore saving time and improving health and safety requirements as there is no need to access the ceiling void via ladders. Contact: 01 295 4465 www.legrand.ie
GeoVision Launch the GV NVR Lite
The all new GV-NVR Lite ultra compact NVR system allows you to record video files directly to the 500GB internal hard drive. Exclusively designed for GV-IPCAM H.264 networking surveillance, the GV-NVR System Lite supports a plug and play function to connect up to 4 cameras (1.3 MegaPixel) automatically. Its six USB 2.0 ports enables connection with multiple peripheral devices, such as USB HDD & USB DVD player etc. Its Gigabit Ethernet function enables high speed Internet access for seamless Web browsing. Moreover, the VESA mounting solution allows you to mount the ultra slim unit on the back of a computer monitor, or simply leave it free standing. The GV NVR Lite is only available from Osmosis Ireland and can be purchased with the GV 1.3 MegaPixel IP Cameras. www.osmosis.ie
Coaxial control equipped additions to Samsung H.264 SRD series of DVRs
Samsung has added four new models to its SRD series of H.264 DVRs which are equipped with both Pelco Coaxitron and Samsung SSVC coaxial control protocols to provide users with full control of camera functions, as well as access to set-up menus via a digital video recorder, from the convenience of a control room. The SRD-850DC and SRD-1650DC are eight and sixteen channel DVRs which can simultaneously record real time CIF images across all channels and selectable channels up to 4CIF, whilst the SRD870DC and the SRD-1670DC can simultaneously record real time images across all channels at 4CIF. Available from all Samsung distributors. www.samsungsecurity.com 6
30H+ Series
40H+ Series
50H+ Series
Powerful Search Capabilities......
Easy Operation………..
Find what you are looking for faster & easier!
Mouse! IR Remote! Keyboard! Touch Screen! Software!
Easy remote access………
N to N Mirroring............
No software! No Active-X downloads! Auto port forwarding! Virtually any browser!
Any combination of Back-Up HDDs to Recording HDDs!
Built In Till Integration......
Flexible.............
1 Channel POS Built-In, expandable to 16 channel POS!
Up to 40 HDDs Externally, 1 camera to 256 Camera Systems, Wall, Rack and Desktop Mount Options
Upto Real Time Full D1 Recording And a whole lot More……… iPhone & Win Mobile Apps! True Pentaplex Operation! H.264 Hardware Codec! Multi User Access! Free CMS Software! Forced Recording! Email with attachment!
CONTACT MIKE HANCOCK
Avaiab;e
PSA News
by Geraldine Larkin, CEO, Private Security Authority
The wearing of identity badges by employees in the Security Guard and Door Supervisors sectors introduced in September 2009 has transformed the public image of the security industry as well as contributing to an increase in compliance levels in the industry. The increased visibility of security staff has made it more difficult for non-licensed personnel to operate. Our inspectors site visits show that 92% of security guards and 61% of door supervisors are wearing the badge. While the rate among Door Supervisors is still low, over 92% of Door Supervisors were found to be licensed. There has been a reluctance in this sector to wearing the badge because of a perception that the wearing of the badge increases the likelihood of threats or intimidation, however the current badge divulges very little personal detail, the main identifier being the licence number. Door Supervisors also feel that the card is at risk if they wear it around their neck or on their lapel. For this reason the Authority sanctioned the use of armbands by Door Supervisors to display the identity badge. Since the introduction of the identity badge the number of unlicensed individuals employed in the industry have dropped dramatically. The compliance rate among security guards now stands at 96% up from 82% prior to the introduction of the badge while the rate for door supervisors is 92% up from 57%. Our inspections teams have been rigorously enforcing the identity badge regulations since their introduction. In the first half of this year the Authority has issued 134 Warning Notices to individuals who were found not wearing the badge. 8
A further 29 individuals received Caution Notices for not having their badge clearly visible while 4 advice notices were issued for wearing badges which did not confirm with the regulations. Where an individual is found a second time not wearing their ID badge, their licence may be suspended.
Our inspections teams have been rigorously enforcing the identity badge regulations since their introduction. The identity badge must be clearly visible at all times and should be displayed on the upper torso above the stomach and below the neck. As already mentioned Door Supervisors may display the badge in an armband provided the badge is clearly visible and it's view in not obstructed by the armband. Some of the common problems found
by our inspectors are badges worn on belts, pinned to the back of ties or placed in shirt pockets. None of these are acceptable and will result in a Caution Notice issuing where breaches of the regulations are found. The PSA encourages individuals to promote the wearing of their ID badge firstly because it is an acknowledgement of the qualification achieved, secondly a visible security presence is an effective deterrent in crime prevention and thirdly the potential to have a licence suspended for not complying with the regulations should ensure that the wearing of the ID badge becomes an automatic part of a licence holders work attire. The Authority has a range of enforcement actions it can take against contractors and individuals where it finds breaches of the legislation and regulations. These include prosecution, revocation or suspension of licence, issue of a reprimand, warning, caution or advice notices. The PSA will prosecute those found providing a security service without a licence and will revoke or suspend a licence
where the standards underpinning a licence are breached and not rectified. Reprimands and warnings are issued where major non conformities are found and cautions and advices are issued where the breach is a minor issue. We have revoked the licences of 14 individuals to date. The revocation of a licence is a serious step and is taken where a major breach of the licensing regulations have occurred or where the Authority deems there is a risk to the safety or welfare of the public by the continuance in force of the licence. The most common cause of revoking a licence is criminal activity. We are currently reviewing our criminality guidelines to take account of our experience since the previous guidelines issued 3 years ago. The
RWL Logo_Tagline.pdf
07/09/2010
original guidelines where framed in the context of an industry which was previously unregulated and had been a major employment outlet for people with criminal convictions.
We are currently reviewing our criminality guidelines to take account of our experience since the previous guidelines issued 3 years ago. With the renewal of licences well underway and the requirement for licensing well known the Authority feels its time to set stricter guidelines
for those now entering the industry and also for the small number of licence holders who incur convictions during the tenure of the licence. Our aim is to ensure that those working in the industry meet and maintain the highest standards and increase the public reputation of those working in the industry. To this end, as well as reviewing the criminality guidelines, we will over the coming year be tightening the application process with a view to eliminating the use of acknowledgement letters by new entrants to the industry. It is our goal to be in a position where persons cannot be employed as security guards or door supervisors until they are in possession of a licence.
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“Data + Security Specialists”
‘RWL brings a new dimension to the Data and Security industry in Dublin and Cork’ • RWL are a leading Data and Security Distributor • Intruder, Access Control, Gate Automation, Intercoms, Fire, CCTV, Thermal Imaging, Environmental/Power Monitoring • RG59, Cat5e, Cat6, Fire Cable, etc. • Welcoming Trade-Counters in Dublin and Cork • All leading brands available • Wireless and IP technologies • Structured Cabling Systems, switches, cabinets • Training Facilities • Staff with many years experience in the Data and Security industry
RWL Advanced Solutions
Dublin Office: 1 Oak Court Business Park, Oak Road, Western Industrial Estate, Dublin 12. Tel: 01 424 24 14 Cork Offiice: Unit 17, South Link Park, Ballycureen, Cork. Tel: 021 431 6744 sales@rwlas.com www.rwlas.com
Industry News Risk Manager
appoints RWL Advanced Solutions as official distributor
Wireless security specialist GSD is pleased to announce the appointment of RWL Advanced Solutions as an official distributor of its standalone and networked security products.
agreement with RWL Advanced Solutions for the distribution of our Standalone and Network security products. RWL are a proactive company who have established themselves as ‘specialists distributors’ providing full support pre and post sales, this makes them perfect partners for GSD access control solutions. We look forward to working in partnership with RWL Advanced Solutions and growing the business now and indeed into the future”.
RWL Advanced Solutions launched in 2005 are specialist distributors of Data and Security products, strategically located with purpose built offices, trade counters and warehousing in Dublin and Cork. With an experienced team RWL Advanced Solutions bring extensive industry experience offering comprehensive pre and post-sales support. RWL Advanced Solutions work closely with Design teams, on specification and full documentation in preparing and implementing projects to stringent timelines.
GSD design, develop and manufacture stand-alone and networked wirefree access control solutions along with the only Grade 3 wirefree intruder alarm system in the world.
Commenting on the appointment, Peter O’Connor, managing director of GSD, said, “We are delighted to have reached an
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Global Security Devices Ltd. P: +353 1 5242691 www.globalsecurity.ie
“Data + Security Specialists”
RWL Advanced Solutions Dublin Office: +353 1 424 24 14 Cork Office: +353 21 4316744 www.rwlas.com
GVD makes it easy to discover more about IP surveillance with the launch of its National IP Experience Roadshow – NIPX2010 GVD | making IP easy is hosting the 3rd Annual National IP Video Surveillance/Security Seminar on 12th October in the Red Cow Moran Hotel and for the first time on 14th October to the Maldron Hotel, Oranmore in Galway. This year the event is being renamed as the National IP Experience Roadshow or NIPX2010 to bring GVD’s dedicated National IP Experience Centre (NIPX) based in their Head Office in Dublin to the security industry. As the leading value added distributor of IP Video surveillance and security technology in Ireland, GVD is pleased to bring together a range of innovative technologies and speakers. Featuring presentations & live demonstrations from leading manufacturers & service providers from the security industry, exhibitors include – Milestone, ACTi, IQinVision, Netwatch, ACT, Pivot3, Netgenium, & 10
BriefCam. The seminar is aimed at CCTV installers, security system integrators and security managers from any industry who wish to keep up with the emerging technology of IP Video Surveillance and the many applications that can be integrated with it. “As always the seminar will be a showcase of the best & latest IP technology to inform, educate and improve the Irish security market,” says Gordon Smith, Managing Director, GVD, “As well as the new products, the seminars will cover real life practical Irish case studies of IP security in action. We’d encourage you to come along and see the infinite possibilities IP presents.” The seminar will feature: Megapixel IP Cameras, IP video management software, IP video synopsis systems, video analytics, IP access control, wireless networking technologies and remote monitoring. Admission is free and registration is required. Register on www.gvd.ie for Dublin or Galway. For more information please contact GVD at 01 4659056, email info@gvd.ie or go to www.gvd.ie. NATIONAL IP EXPERIENCE ROADSHOW 0 11 1 0 01
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New Separate Battery Pack for LEDs New battery pack option now available allows for status LEDs on your Wireless External Sounder
Two-way wireless communication Contains batteries Polycarbonate housing Strobe lens available in blue & red Horizontal & vertical mounting Resin protected electronics High intensity LED strobe Diagnostics mode for ease of fault finding Illuminated terminal blocks Alignment indicator Rawl plug, screw & screwdriver holders Available with individual company logos Permanent 12V input available No DIP switch settings required Batteries: 6x CR123A 3V Lithium Sound: 109dB at 1m Transmit Current: 41mA Strobe Current: 12mA Siren Current: 550mA Temperature: -25 to +60°C Weight: 1,225g Size: 368mm x 228mm x 58mm EN 50131-4 EN Grade 2 Environmental Class IV
Safe & Secure
Quiescent Current: 10ÂľA
HKC Ltd. Parkway Business Centre, Ballymount, Dublin 24, Ireland. T: 353 1 456 7007. F: 353 1 456 8332. E: sales@hkc.ie or visit us at www.hkc.ie
www.hkc.ie
Security
Industry News Risk Manager
New Catalogue for ACT
The latest edition of the ACT catalogue is now available. The catalogue has been updated with all of ACT's most recent products and provides a comprehensive overview of all products available from ACT. It includes product specifications, helpful installation tips and schematics detailing how the products work together.
For your copy please call ACT on +353 1 466 2570 or e-mail sales at sales@accesscontrol.ie
appoints Condor Security Distribution Ltd. as official distributor Wireless security specialist GSD is pleased to announce the appointment of Condor Security Distribution Ltd. as an official distributor of its standalone and networked security products. Condor Security Distribution Ltd. a privately owned Irish security distribution company is a leading supplier of security products, with a highly experienced team of veterans within the security industry. Condor Security Distribution Ltd. has offices, demonstration facilities and training centres in Dublin and Cork. Commenting on their appointment, Brian Gallivan managing director of Condor Security Distribution stated that he is delighted with the positive reaction that sales Director, David Steacy and his team have had in the market place to the Global wireless access range and says that he is confident that the Condor / Global relationship will continue to prosper over the coming years.
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Commenting on the appointment, Peter O’Connor, managing director of GSD, said, “We are delighted to have reached an agreement with Condor Security Distribution Ltd. for the distribution of our Standalone and Network security products. Condor Security Distribution Ltd. is a strong team who are very customer focused, evident from the relationship they hold with installation companies. GSD look forward to working in partnership with Condor Security Distribution Ltd. to drive sales of our advanced product range”. GSD design, develop and manufacture stand-alone and networked wirefree access control solutions along with the only Grade 3 wirefree intruder alarm system in the world.
Global Security Devices Ltd. P: +353 1 5242691 www.globalsecurity.ie
Now Available from Northwood Technology
FLIR D-Series Multi-Sensor Thermal Security Cameras In Networked, Outdoor Dome Enclosures The D-Series outdoor dome enclosure provides precision pan/tilt control while providing fully programmable scan patterns, radar slew-to-cue, and slew-to-alarm functionality. Fully enabled for control and operation over IP and serial networks, D-Series systems deploy a 320 × 240 thermal imager along with a day/night 36× zoom color CCD camera. FLIR’s D-Series thermal multi-sensor security dome cameras are the perfect replacement for day/night dome cameras, providing clear 24/7 imaging capability in an attractive, discrete dome-style enclosure
Normal Vision
Thermal Vision
Normal Vision
Thermal Vision
Crisp thermal images
All versions of the outdoor domes are equipped with an un-cooled Vanadium Oxide micro bolometer detector that produces crisp images of 320 x 240 pixels.
Precise Pan/Tilt mechanism
All D-Series thermal imaging cameras come with a precision pan/tilt mechanism. It allows the user to rotate the camera 360° continuously and to tilt it +45° to -180°. This drastically increases situational awareness. The Pan/Tilt has 128 preset positions. Ideal if you want to scan an area continuously.
Daylight camera
All versions are equipped with a long range daylight/low light camera. The daylight camera offers an 36x optical zoom.
Digital Detail Enhancement
The D-Series provide high contrast imagery optimized to get the most out of video analytics software. Digital Detail Enhancement ensures clear, properly contrasted thermal images in all weather conditions.
Excellent range performance
Equipped with a 35 mm lens, the D-313 is designed for mid-range security and surveillance applications. The D-313 has a 13° field of view. With the D-313 you will be able to detect a man-sized target at a distance of over 780 meters.
Easy to use
Equipped with an “a thermal lens”, all D-Series are able to maintain focus no matter what the environmental temperature is. There is no need for user adjustments.
Designed for use in harsh environments
The D-Series are extremely rugged systems. Their vital core is well protected, IP66 requirements, against dust and water ingress.
If you would like more information about the above or about FLIR Systems and its wide range of thermal images for security and surveillance applications, please call:
Northwood Technology Ltd. 56 Nore Road, Dublin Industrial Estate, Glasnevin, Dublin 11 P:+353 1 8601880 F:+353 1 8601882 E: info@northwoodtechnology.ie www.northwoodtechnology.ie
Industry News Risk Manager
RWL Advanced Solutions are delighted to announce the launch of their new Security Division. To compliment this we have also opened our new premises in Cork, which includes warehousing, offices, trade counter and training facilities.
additions of experienced staff in both Dublin and Cork, this allows us to offer the complete package for the installer at both our friendly trade counters.
Particular focus has already being committed to ‘new technology’ as we deliver on Wireless Access and Intruder combined with latest IP CCTV offerings in addition to traditional systems.
RWL are the leading Irish owned independent Data and Security distributor in Ireland. The business has been built on a platform of evolving technology in the data infrastructure market. We enjoy strong relationships with installers and specifiers and have delivered significant projects such as Dell, Aviva Stadium, National Conference, SAP and St. Vincent’s Private Hospital in recent times.
Dublin office: 01 4242414 / Cork office: 021 4316744 sales@rwlas.com www.rwlas.com RWL Logo_Tagline.pdf
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As the Building Services converge over time and technologies are shared in the processing of information, security is a natural addition to RWL. With coverage of Intruder, Access Control, Fire, CCTV, Gate automation, Cables and Peripherals and the recent
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“Data + Security Specialists”
LILIN Appoints Wood Communications as Irish Distributor New Distribution Channel for Leading IP Video Manufacturer
LILIN have announced the appointment of Wood Communications, the leading Networking Security Company, as its authorised Irish distributor. Established in 1924, Wood Communications are one of the largest specialist companies in the provision of IP Video, technology and infrastructure products. With such a strong presence in the Irish market, LILIN customers will now be able to benefit from improved product accessibility throughout the region.
Wood Communications were selected as Irish distributor by LILIN due to their position and reputation as a leader in the delivery of quality products and service. Sharing the same philosophy as LILIN, Wood Communication’s company ethos is about the provision of complete customer service and distribution of high quality products that surpass customer’s expectations. Wood Communications employs a quality management system (QMS) that is certified to ISO9001: 2008 by the National Standards Authority of Ireland (NSAI). Wood Communications will promote and support the full range of IP products manufactured by LILIN. These will include: - HD cameras, IR cameras, hybrid digital recorders, Network Video Recorders, wireless transmission devices and video encoders. Customers will benefit from rapid delivery, with stock available from the Dublin factory, backed up by LILIN’s head office in Milton Keynes. Managing Director of Wood Communications, Keith Mahony, said “We are delighted to be partnering LILIN and expanding our IP video offering. We have had significant growth to date and feel now is the time to bolster our product portfolio and build on our reputation for quality products and technical back up”. Mahony continued, “We feel that LILIN are a progressive company with extensive industry knowledge and have the right business strategy and support structures in place to facilitate Wood Communications moving forward”.
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Wood Communications specialise in the Distribution of IP CCTV, Structured cabling & Fibre Optic Solutions, they also have a purpose built training facility that now offers IP, CCTV & Fibre Installation accredited courses. E: sales@woodcomm.ie www.woodcomm.ie Ph: 01 4264000
Looking for next day delivery of security equipment anywhere in Ireland?
Norbain SD is one of Europe’s most successful distributors of CCTV, IP Video, Access Control and Intruder Detection equipment. We are an authorised distributor of over 90 of the World’s leading electronic security brands and the exclusive home to Vista, the UK’s largest selling range of CCTV equipment.
If you are an installer of security equipment, and registered with the PSA, please contact our dedicated Ireland sales desk on 0044 118 912 5566, where Angela, Abby and Victoria are waiting to take your call. Or email us on irelandsales@norbain.com Strictly trade only.
Norbain.com – your gateway to total security™
Running a Safe and Sound Business:
Steps to securing your workplace By Luke Martyn, SMB specialist at ADT Fire and Security
During tough economic times, many small businesses can be found guilty of neglecting investment in their ongoing security protection. Naturally, this can prove to be problematic as the impact of break-ins and criminal activity greatly affect the accounts and day-to-day running of the business. Luke Martyn, SMB specialist at ADT Fire and Security will provide practical, cost-effective advice for smaller businesses to guarantee a safer working environment for employees as well as safeguarding the premises against vandalism etc. Businesses are often prompted to consider their security requirements based on the minimum standards required by their insurer rather than reviewing the problems and threats faced. These days, with technology and usage improvements, security systems can add value to the day-to-day running of a small business and offer cost-effective solutions to ongoing 16
problems of crime and vandalism. It is noted that in the past, smaller businesses have had limited technological opportunities to safely protect their property against all necessary threats. Even the decision to look at basic intruder systems for premises is often underlined by the
It is noted that in the past, smaller businesses have had limited technological opportunities to safely protect their property against all necessary threats... requirements made by insurance companies rather than a need to feel safe. Furthermore, the complex nature of wired installation in smaller buildings with many cables involved can often result in the taking up of necessary and required physical space that businesses rely on for day to day operations to flow without hindrance. This problem would be particularly
prominent in smaller retail outlets, salons and small food stores. The SMB sector is now beginning to rise to technological advances and examine what the industry can provide to protect premises. The cost of security solutions themselves are a lot more competitive now due to increased availability and a wide market of competing security organisations. This means that installing a security system becomes a lot more accessible to the average small enterprise and extending the ‘bells only’ approach to integrated solutions is a lot more realistic. Featured below is an outline of these potential systems:
Intruder Detection Intruder detection has developed considerably from mere alarm bells. The many products available for the varying types of small businesses are extremely impressive. As examples, intruder sensors will detect unauthorised individuals for retail outlets, holdup buttons sending direct messages to the police protecting employees during robberies and magnetic sensors safeguarding prescription drugs. These above instances reinforce the progress intruder detections have made over the years.
CCTV & Surveillance CCTV has various advantages for smaller businesses, safeguarding both external and internal threats against the business. Surveillance has other benefits than deterring criminal activities. It can additionally discourage workplace violence and false accident claims.
Electronic access control Electronic access control is increasingly being recognised by small businesses as a cost-effective security choice. The adequate level of access control can be determined by security organisations, like ADT, for each individual business. Depending on the building’s size, structure and number of personnel varies the levels of access control used, for example, from singledoor access control with photo ID badging systems to sophisticated visitor management platforms that use smart-card technology. Small businesses who are re-evaluating the security systems they have in place should consider the following points before making decisions:
• Identify the security problems faced by your business All businesses face alternative security needs and it is important to maintain a balance between limited security and being guilty of overkill depending on those objectives and needs • Consider the quality of the security provider Being able to guarantee the equipment is installed and maintained without error is crucial otherwise more problems will be created than solved. • E xplore the required level of monitoring and rapid response required Remember that monitoring and rapid response reinforces the standard alarm bell’s function. If Gardaí can be alerted in any case, there will be a reduced risk of loss or damage. • Keep your security working Testing the security equipment will reassure staff and ensure it works when you need it the most, thus protecting the investment placed in the solution. ADT provide maintenance on their own and
competing products, which includes regular servicing, parts and call outs. Whichever solution is chosen, it must ensure that the collective parts of your business are protected 24 hours a day from criminal activity. Installed systems deter vandals and burglars and have the ability to alert keyholders or the police to any trouble. Another consideration is an integrated security system which can flexibly be adapted to your business needs in the working week and weekends, managing your employees, access control and deliveries through one interface. The recession has strained many businesses and has resulted in drastic cuts in spending. However, security should not be an area suffering from cuts. SMBs can work with reputable providers to decipher the most ideal solution for the premises and employees which delivers the correct protection to the business, so a safer, more comfortable working environment is established.
Smart viewing in 2010 Our fully-featured LCD Monitors are designed specifically for the modern surveillance market. Offering a crisp high resolution image, fast refresh and response times and wide angle views, the VSM Series of Monitors are equipped to provide advantages for even the most demanding of security needs.
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L to R ;- Paul Tattersall (Power-Plex, Ireland), Dr. Ian Cowan (NSAI, Ireland), Bodo Stötzer (Bosch, Germany), Michael Bergin (HKC, Ireland), Günther Grundmann (VdS, Germany), Salvatore Lamaestra (Besra, Italy), Denis Benard (CNPP, France), Henry Rutjes (Telefication, Netherlands), Paul Millar (Elmdene, UK), Denis Metairie (SLAT, France), Markus Link (moreSens, Germany), (seated) Brian Harrington (Castle Care-tech, UK).
Members of the CENELEC TC79, WG3 visit to Dublin The CENELEC Working Group WG3, involved in drafting the European Intruder Alarm Standard, EN.50131, held its recent meeting in Dublin, hosted by the National Standards Authority of Ireland (NSAI). 18
The WG3 committee comprises over a dozen representatives from various sectors of the Security industry across Europe, including both commercial companies and Test Houses/Standards Institutes, and they usually meet in the various cities where member companies are based.
Dr. Ian Cowan, Ireland’s official representative on the TC79 Standards Committee, one of the CENELEC committees driving European Electro-Technical harmonisation, was on hand to ensure everything went smoothly, and the members of WG3 expressed themselves very satisfied with all the arrangements.
This time they chose Dublin and the NSAI provided meeting rooms in their new headquarters in the Santry Demesne, and generously laid on free lunches for the two days of the meetings.
In the evening the group visited Johnny Foxes Pub, up the Dublin mountains, to savour some good oldfashioned Irish entertainment, and a jolly good time was had by all.
Introducing SmartCom The Only Dual Communications Device Which Actually Knows And Alerts When Intruders Are Blocking The GSM/GPRS Signal
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Irelands Most Advanced Alarm & Video Receiving Centre Contact us at 01-2575804 or e-mail: sales@sml.ie
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New Products Risk Manager
New “one type fits all” MIC Series pan-tiltzoom camera from Bosch
MIC Series 500 Classic combines easy set-up and operation with superior performance and reliability • Designed for discreet integration into urban environments • Rugged, vandal-resistant construction exceeds the most rigorous quality and performance requirements • Easy camera selection, installation and set-up Intelligently designed for easy camera specification, installation and system set-up, Bosch Security Systems’ new MIC Series 500 Classic is a rugged, high speed pan-tilt-zoom camera suitable for large, outdoor multi-camera applications like city centers, housing estates and industrial zones. This robust, reliable camera is the latest addition to Bosch’s field-proven MIC Series camera range and more than a decade of operational expertise gained in some of the world’s most challenging surveillance conditions has contributed to its development. www.boschsecurity.co.uk
The latest software for Security Installers
Mercury Software’s Alarm Manager System which was re-launched earlier this year is suitable for Installers of Intruder Alarms, Fire Alarms, Fire Equipment, CCTV, Access Control, etc. The system records essential customer data and keeps track of Maintenance & Monitoring Renewals, Routine Maintenance Calls and Service Calls. A laptop/read-only version is now available which allows engineers to access data while on-site or on-call, plus calls can now be sent by email to an Engineers iPhone or PDA. Alarm Manager is available with no upfront purchase price and an annual fee from €495. Contact Mercury Software for a demonstration. www.mercurysoftware.ie
CBC’s Surveillance Solutions for long distance surveillance in Adverse environments
CBC have introduced a new range of camera & lens, the Ganz Thru Vision cameras are engineered to sharpen and increase visibility in conditions where fog, haze, smog, sand or rain can adversely affect images from traditional CCTV cameras. They use the company’s pioneering ‘MIST’ technology to focus through obstacles present in the atmosphere that can obstruct or deteriorate video image quality. By digitally adjusting colour and contrast, the poor quality images caused by these environmental factors are automatically corrected in real-time to provide clear, high quality video pictures. This new Ganz MIST application can be used for security purposes in areas such as perimeter protection for ports, harbours and airports. www.cbceurope.com
Comelit Easycom Audio Handsfree National Automation Ltd. are proud to introduce the new Easycom Audio range from Comelit
Simple, functional, technological. The Easycom wall-mounted door-entry phone from Comelit is a highly-evolved product, as it occupies a minimal amount of space and is easy to use. Its linear shape, positioned vertically, means the appliance can even be installed in areas where space is limited; both white and black versions feature an elegant silver frame, integrating perfectly into any domestic environment, while the blue backlighting behind the keys gives the product a modern feel. www.nal.ie
Pinetron M6000 Series 16CH DVR from ILUX Europe Ltd. With the Pinetron M6000 you can connect up to 14TB of external storage via the two rear eSata Ports allowing storage upgrades at a later date if necessary. The selectable VGA Outputs provide stunning images on all flat panel monitors. Smart Search allows for quick event retrieval. DVDRW & USB Backup. Composite-VGA & 4 spot monitors outputs as standard. Data Archiving: Ethernet, Remote PC, External HDD, FTP. For more information on the Pinetron Range off DVR contact ILUX Europe Ltd., 071 96 21944 www.iluxeurope.ie 20
INVITATION
GVD - Ireland’s leading Distributors of IP Video Surveillance/Security solutions
NATIONAL IP EXPERIENCE ROADSHOW 1
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12th October Dublin 14th October Galway
Ireland’s 3rd Annual National IP Video Surveillance/Security Seminar
GVD is hosting two seminars in October 2010 – featuring 9 leading speakers within the security industry.
In association with
Exhibitors at the seminar
making IP easy
Dublin
Red Cow Moran Hotel Naas Road, Dublin 22 Tuesday 12th October 2010 9.30am-5.00pm
Galway
Maldron Hotel Oranmore, Galway Thursday 14th October 2010 9.30am-5.00pm
Who should attend? 0 1 0 10 0 1 1 0 1 00 CCTV Installers, Security System Integrators, Security Consultants and Security Managers.
G.G. Communication Center Suite 302 90850 Neve Ilan, Israel Cell:+972-54-4631916 Tel:+972-2-5337228 Fax:+972-2-5337448 gideon@briefcam.com www.briefcam.com
BriefCam The Video Synopsis Company
Gideon Ben-Zvi
Chairman & President
Areas covered include Megapixel IP Cameras, IP Video Surveillance Software, IP Access Control, Wireless Networking, Remote Monitoring, Video analytics, Storage solutions, VSaaS, IP Video Audio Door Entry, IP Video Synopsis and IP PoE Speakers.
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Reducing Residential Burglaries & Retail Crime With break-ins rocketing here, why is Ireland slower to adopt a proven home and commercial security standard than any other western European country? Could it be due to a lack of awareness of a national security standard that has been in place since 2000?
By Ciaran O’Connell, Managing Director, Security Certified Doors Ltd. Let us begin in Sweden (Pop 9 million), where recorded burglary rates had risen sharply to 24,000 in 1985 and caused much concern. The Swedish Government reacted strongly and in 1988 introduced its first national ‘burglar resistance’ standard for doors and windows. When Swedish burglary rates dropped to 17,500 (27%) by 1999 (Swedish National Council for Crime Prevention), Sweden among others, led an initiative towards harmonisation of national standards within all European countries. As a result the draft standard ENV 1627 – a standard for burglar resistant door sets, windows and shutters – was drawn up in Brussels in 1999 and immediately submitted to all thirty CEN (French: European Committee for Standardisation) members for approval. CEN members are the national standard bodies within the thirty CEN member states. It can take several years for standards to gain full CEN approval in Brussels and in 2000, Sweden along with all other CEN members including Ireland, published European standard ENV 1627 as a temporary standard. So IS ENV 22
1627 became the Irish national burglar resistance temporary standard at that time.
As it is a non-mandatory standard and therefore relies on voluntary adoption by specifiers and insurers, the overall success of ENV 1627 across central Europe has surprised many.
Most CEN members in central European countries introduced the standard by engaging with and informing the marketplace, including government departments and local authorities charged with responsibility for implementing local building regulations. As is the case in Ireland, building standards throughout Europe do not normally include burglary resistance classification for individual building products. Encouraged by both government departments and CEN members to combine both standards as
a means of improving appropriate ‘new build’ specifications, large numbers of architects and builders identified the importance of ENV 1627 as a means of satisfying certain residential and commercial security criteria, for doors, and windows within both public and private sectors. As it is a non-mandatory standard and therefore relies on voluntary adoption by specifiers and insurers, the overall success of ENV 1627 across central Europe has surprised many. The impact has been positive, strong and at times dramatic. ENV 1627 has been adopted in all central European CEN member states and has been particularly effective in the Nordic countries, Italy, Germany, Austria, Poland, Slovakia, and Latvia. In Lithuania (pop 3.7 million) it is estimated that products certified to ENV 1627 were included in more than fifty per cent of all new build residential specifications in 2009, while a focus on new residential apartment doors for the same year revealed this increasing to more than 85%. In many federal states of Austria including Vienna, the installation of residential security doors is grant-aided by local government (Austrian Road Safety Board). In the
"... in 2004, Dublin residents along with the population of Zurich experienced the second highest rate of burglaries and more than twice the European average rate of 4.2 (based on the above report)."
Nordic countries the Nordic Insurance Association representing Sweden (SFF), Finland (FL), Norway (FNH) and Denmark (F&P) provides an antiintruder product register applicable to burglary and theft insurance, listing security doors and windows conforming to ENV 1627. In 2008 and relating to 2004, the European Union’s statistical agency Eurostat published a report based on domestic burglary rates per 1000 residents in twenty-three capital cities of Europe. Brussels (BE) Zurich (CH) Dublin (IE) Amsterdam (HO) (London (UK) Paris (FR) Tallinn (EE) Copenhagen (DK) Ljubljana (SI) Lisbon (PT) Budapest (HU) Rome (IT) Vilnius (LT) Riga (LV) Valetta (MT) Warsaw (PL) Berlin (DE) Stockholm (SE) Madrid (ES) Lefkosia (CY) Helsinki (FI) Bratislava (SK) Luxembourg (LU)
11.2 9.0 9.0 8.8 8.2 5.5 5.4 4.8 4.7 4.2 3.9 3.9 3.3 3.2 2.1 2.1 1.8 1.7 1.3 1.2 1.0 0.9 0.3
Among the conclusions drawn from this information is that in 2004, Dublin residents along with the population of Zurich experienced the second highest rate of burglaries and more than twice the European average rate of 4.2 (based on the above report). Dublin residents were also five times more likely to have experienced a burglary in their homes than their counterparts living in Stockholm. Statistics relating to the total number of burglary and related offences in Ireland for the period 2004 to 2008 are as follows; 2004 – 24,912: 2005 – 26,381: 2006 – 24,788: 2007 – 23,603: 2008 – 24,684 (CSO). A deteriorating trend in Ireland’s performance throughout the late 2000s is illustrated by Joe Lally’s later report (Irish Times, Feb 26, 2010) detailing CSO figures showing that in 2009, 26,793 residential burglaries occurred in Ireland. Here, the Dublin south central region and Limerick were cited as the two worst affected areas in Ireland, where residents experienced burglary rates of 13.3 per 1000. Meanwhile, in central Europe burglary rates remained relatively stable; for example in Sweden (pop 9.3 million) an increase from 17,500 to 20,500 was recorded during the years 1999 to 2009 (Swedish National Council for Crime Prevention). These figures demonstrate that Irish residents were 2.7 times more likely to
have experienced a burglary than their counterparts living in Sweden during 2009. For many years a public outcry in Ireland in response to residential and retail crime has dominated national media coverage. Frequent reports have carried news of increasing aggressive behavior by burglars and the need for extra Garda protection, while regular features have appeared, highlighting CSO statistics and details of the emotional upset caused to the elderly and single people living alone. More recently, the main source of distress occurring in the lives of our community is highlighted by the Eircom Phonewatch annual Burglary Report of 2009. This revealed home security as the issue of greatest concern to the Irish people. Indeed, such has been the political response to this escalating problem that the Irish government published the Criminal Law (Defence and Dwelling) Bill 2010, which is expected to become law before the end of this year. Nevertheless, a reluctance on the part of the media to report the views of those engaged at the ‘coalface’ has meant that many voices have gone unheard. Irish architects, engineers and many others with intimate knowledge of construction products, have for many years expressed misgivings regarding the suitability of many materials used 23
"During the past eleven years, while most central European states gained from the introduction of ENV 1627, Ireland’s attempts to improve home security focused primarily on a need to regulate the Alarm and CCTV industries through implementation of IS EN 50131 – 1: ..."
in recent decades in door and window construction. These views are supported by Crime Prevention Officers of An Garda Siochana, who speak of finding doors and windows in homes, apartments and retail cash offices ‘kicked in’, due to poor quality and lack of strength while their home security website www.gardai. ie reminds us that many entrance doors found in homes and apartments are unfit for purpose. It is therefore not surprising that research among Crime Prevention Officers and members of An Garda Siochana demonstrates support for IS ENV 1627, particularly as the Gardai on the one hand are often blamed for not providing adequate support in the community and yet have directed resources to more than 151,000 burglaries during the past six years. This equates to 69 burglaries per day for that same period. Central Europe is not alone in recognizing the importance of door and window design to residential and commercial crime prevention. Reductions in burglary rates have also been achieved in the US where a drop of fifty-eight per cent between 1975 and 1999 was recorded. The US Bureau of Justice Statistics attributes this partly to the installation of improved doors and windows. Today, burglar-proof, reinforced security doors are so common in the US that they are found in many retail outlets. During the past eleven years, while most central European states gained from the introduction of ENV 1627, Ireland’s attempts to improve home security focused primarily on a need to regulate the Alarm and CCTV industries through implementation of IS EN 50131 – 1: 2006, a standard for Alarm Systems and Installers and a recently introduced 24 24
programme for regulating the CCTV industry. These measures unquestionably represent significant achievements for Ireland’s CEN member, the NSAI and the PSA. However, during this time -- a sustained period of record growth for commercial and residential buildings in Ireland -- the building industry remained almost totally unaware that a standard (IS ENV 1627) aimed at ending a key residential and commercial security vulnerability had been introduced in 2000. While the NSAI maintains that its remit includes the publishing of the standard and not its promotion or engagement with industry, the reality is that 656,521 dwellings, representing more than forty-per-cent of Ireland’s total housing stock were completed between the years 1999 – 2008, while the appropriate business sectors -- the building and insurance industries; including trade federations (CIF), (IIF), government departments of An Gardai, OPW, NBA, HSE, Dept of Education, Local Authorities, trade associations (AIRM), architects, designers (RIAI) and builders, remained almost totally oblivious of the existence of IS ENV 1627. The NSAI has recently confirmed that ENV 1627 which has been delayed in Brussels for almost eleven years is now expected to be passed before the end of this year, when IS EN 1627: 2010 will replace IS ENV 1627. The NSAI now accepts the importance of the standard to Ireland and has advised that in this instance it will be notifying the market at that time. The lack of awareness and implementation of IS ENV 1627 is clearly hindering Ireland’s attempts to reduce residential burglaries and retail crime. The question we now must
face is whether we are willing to learn from central Europe’s experience and attempt to emulate these achievements, or instead allow the current impasse to continue? If it is our clear intention to make this work perhaps we need to consider how each of us can best support this important initiative and to look closely at the various measures that have contributed to the success of ENV 1627 in central Europe. Architects can learn from the experience of their counterparts, while the Austrian initiative points towards a more empathic approach for those in our community living in daily fear. Perhaps the insurance industry can also support this standard by looking at ways of accommodating measures previously adopted in the Nordic states? Finally, is it not now the appropriate time also for the Department of Environment Heritage and Local Government, the government department normally charged with responsibility for the building sector, to seriously consider adopting IS ENV 1627, as a vital building standard? Ciaran O’Connell Managing Director Security Certified Doors Ltd. P: 045-948877 E: ciaran@securitycertifieddoors.ie www.securitycertifieddoors.ie
Ciaran has spent almost thirty-five years in the insulation and security industries. Prior to forming Security Certified Doors Ltd. in 2009 he spent eleven years as General Manager of Irish Insulations Ltd., a member of the SIG Group. www.securitycertifieddoors.ie
20140 SW-20140 Hybrid Control Panel A 2-way wireless control panel with additional wired zones giving you total flexibility without compromise. The panel can talk to a whole suite of devices including wireless PIR’s, Sensors, Magnetic Contacts, Panic Buttons, Key-fobs, Smoke Detectors, Internal & External Sirens and more besides. With both horizontal and vertical antennas you will be pleasantly surprised by its excellent RF range.
* Up to 70 wireless devices in total
Security
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HKC Ltd. Parkway Business Centre, Ballymount, Dublin 24, Ireland. T: 353 1 456 7007. F: 353 1 456 8332. E: sales@hkc.ie or visit us at www.hkc.ie
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70 two-way wireless detectors* 2 two-way wireless Internal Sirens* 2 two-way wireless External Sirens* 2 Repeater/Interfaces* 64 two-way wireless Key-fobs* 140 wired zones, fully expanded 10 on-board wired zones, fully analysed 8-way block system with 1 common area 8 keypads & 6 expanders All expander zones fully analysed
176 wired zones (with ID sensors/modules) 64 Users (7 SmartLink 7 remote users) Up to 217 programmable outputs Output Mapping 999 event engineer log Plug-on digi supporting SMS & Voice Messaging BS8243 and PD6662: 2010 Compliant Mains: 230Vac +/- 10%, 50Hz Output: 13.7Vdc +/- 0.2V Current Consumption: 75mA Current: 1.5A Temperature: -10 to +40°C Weight: 1,430g Size: 360mm x 236mm x 87mm EN 50131-1 EN Grade 2 Environmental Class II
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Perspective Your guide to IP security trends in Ireland
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r guide to IP security trends in Ireland
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IP Perspective is a new column that looks at IP technology trends and the IP industry in Ireland.
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Gordon Smith is Managing Director of GVD | making IP easy
Education Security | Schools embrace digital technology
Schools are embracing digital technology for teaching using Smartboards, broadband and communication data networks. This makes the addition of IP networked security cameras easier than ever for the education sector. IP video surveillance is ideal as a security and safeguarding measure to prevent out of hours vandalism, graffiti and loitering by vagrants. Integration with remote monitoring systems with audio warnings is a common advantage of IP based systems. Also integration with Via-sys video analytics can trigger alerts to warn off unwanted loitering at school perimeters during school hours when gates are closed. IP video surveillance is also useful for monitoring playgrounds, ensuring that chemicals in science labs are properly stored away and for integration with PA sound systems. The schools building programme in 2010 is worth €529 million with 20 new schools and 32 extensions planned. 27 of these are only writing tenders in late 2010 & early 2011. These will more than likely be specifying IP cameras such as ACTi domes, IP access control such as
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Netgenium & ACT and IP Speakers to reduce the total cost of ownership and to maximise their existing investment in their networks.
College prankster gets comeuppance thanks to IP security solution
Third level colleges are more advanced than our schools in the use of IP video surveillance. In a recent case, students in campus residences were playing pranks on rival student houses by setting off the fire alarm in the middle of the night. After numerous incidents of false alarms the Fire Services threatened to withdraw its response service to the college. In order to combat this, the college working with its security systems integrator, co-ordinated the fire alarm panels with their internal IP dome cameras within the Video Management Software. As a fire alarm was activated this triggered an event in the software and synchronised the camera with the location of the fire alarm panel. Instead of trawling through footage the "Prankster" could be quickly and positively identified. This soon put an end to false alarms and reassured the Fire Services.
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For security in the Education sector the main advantages of an IP solution are: • Megapixel picture quality for superior image quality • Ease of integration with PA systems, door entry control, alarm & lighting • Power over Ethernet (PoE) Access Control & Cameras to reduce cable, labour & installation costs • Video Management Software to integrate all devices and trigger alarms on events • Reducing false alarms and combating vandalism
High End Residential Security| Video Analytics for Perimeter Protection
With the increase in targeted residential crime, high net worth individuals are focussing more and more on upgrading their domestic security & surveillance. Often the properties are designed & landscaped to a hi-spec and the owners don't want any "ugly" security cameras or PIR devices to detract from the look of the property. Also, owners want full accessibility to the security system from other locations and multi-function ease of use at the touch of a button. A recent residential security solution was deployed in Dublin to fit in with
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the owner’s particular needs. A mix of 3.1MP Sentinel Day/Night Cameras for wide angle view of the front & back of the house with discreet 2MP & 1.3MP vandal proof domes around the exterior of the house gives the owner full field of view coverage for all approaches to the residence. The megapixel IP cameras integrate with video analytics which monitor the perimeters and for any human shapes crossing sections around the grounds of the house. This cuts out the need for costly and unsightly PIR devices. The entire solution is connected to a monitoring station and as there are outdoor speakers mounted on the house – any intruders can be scared off with an audio warning. There are also internal IR domes inside the house in the unlikely event that the exterior system fails. The entire system is based on a video management software platform that allows the owner to access the cameras from any location including his holiday home in Spain! For handiness sake, the camera views, the gate controller and the outside lights are integrated with the client's SKY remote control device so he can easily flick to a camera view while watching TV if a disturbance occurs outside or open the gate and turn on lights for visitors.
For High End Residential security the main advantages of an IP solution are: • Megapixel picture quality for superior image quality • Ease of integration with audio, gates, alarm & lighting • Video Management Software to integrate all devices and trigger alarms on events • Video Analytics software to replace costly & unsightly PIRs, minimising visual impact
IP security perfect match with Fibre Networks – Hotel solutions
Sites with fibre networks are taking advantage of the bandwidth speed to deploy superior quality megapixel IP video surveillance systems. An example of this can be seen in a recent Hotel installation, where the management wanted to deploy CCTV in multiple buildings within the hotel grounds linked back to one central control room in the office of the main building. As there was fibre connecting all of the buildings where they wished to deploy CCTV, an IP solution with megapixel cameras was ideal as fibre has a faster and greater bandwidth throughput than CAT5 or wireless solutions. Also fibre connects buildings over a greater distance than CAT5 cable. In this instance the Hotel was able to invest
in a 5MP camera to take high quality footage of car registration plates at a 30m distance. Additional 1.3MP bullet and 1.3MP Vandal proof dome cameras were deployed in the car park, the outbuildings, front gates, the staff entrances and the exterior hotel to provide a comprehensive surveillance system. All cameras were linked back to one central control room via the fibre network and run off one server. With the IP system in place, the system can be added to with internal cameras. Unlike DVR boxes which typically only have 4,8,16, 32 channels, this IP solution based on Video Management Software is scalable to 64 cameras. Where fibre is already in place it is ideal for an IP network solution. However fibre is expensive to install in a green field site and in such an instance wireless solutions should be explored.
Gordon Smith is Managing Director of GVD | making IP easy Specialist value added distributor of IP technology | www.gvd.ie We welcome your views and any applications you’ve encountered with IP technology. Email your questions and comments to gordon@gvd.ie 27
Industry News Risk Manager
NSAI targets Irish firms with Business Excellence pack -Standards will give Irish firms competitive advantagesNSAI (National Standards Authority of Ireland) has recently launched a 3-in1 Business Excellence Package of standards and guidelines that will provide Irish businesses with a series of roadmaps to give them the best chance of commercial success, achieve a competitive advantage and show they are operating to the best standards in corporate governance. NSAI’s Business Excellence Package combines standards and guidelines on Risk Management, Corporate Governance and Innovation and Product Development. It is being sold for €90 and is available at www.nsai.ie
can focus their resources in developing innovative solutions for their businesses. Combined, this package will help companies consider what opportunities will provide the best chance of business success and how they should be developed to maximise benefit to the company.”
Maurice Buckley, CEO, NSAI, said, “The 3-in-1 Business Maurice Buckley, CEO, NSAI Excellence Package was developed as part of NSAI’s focus on enabling trade and enterprise in Ireland. Companies that can systematically identify and deal with the effective management of risk will outperform their less disciplined competitors. Companies that undertake the independent assessment of their Corporate Governance procedures will send clear signals that they are operating to the best standards in corporate governance. By following the guidelines on innovation and product development, companies
NSAI have targeted at small to medium sized companies, business owners and all of those in commerce who want to insure that they have an unambiguous, visible organization for all of their stakeholders.
The pack will be of relevance to readers who would be interested in the Corporate Governance, Innovation and Risk Management area, it was developed as a direct response to the pertinent issues that commerce, banking and industry in Ireland has experienced over the last 18 months.
The Business Excellence Package includes: the National Guidance on Implementing I.S. ISO 31000:2009 Risk Management Principles and Guidelines; the SWiFT 3000:2010 Code of Practice for Corporate Governance Assessment in Ireland and the Guide to Good Practice in Innovation and Product Development Processes.
GVD | making IP easy achieves annual award for outstanding achievement from Milestone Systems out a message that is forward-thinking, and backing this up with Milestone Systems, the open platform company in IP video technical support where needed.” management software, held its Partner Open Platform (MPOP) event at the Heathrow Marriott Hotel June 16th and 17th, where GVD has re-located to new premises in Dublin and invested the annual awards for in a state-of-the-art Milestone outstanding achievements demonstration room and training were revealed. GVD, facilities called The National IP specialist distributors of IP Experience Centre or NIPX for technology, were awarded the short. Coupled with their ability to Milestone UK-Ireland 2010 offer the Milestone Professional Regional Partner of the Year training courses in their region, accolade. Glenn Fletcher, they have proven that distributors Sales Director for Milestone can make an important difference Systems UK, explains why and add value to the reseller GVD | making IP easy won channels, explains Fletcher. the award: “Over the last “As a direct result of this approach, two years while working they have added many more with Milestone Systems, Milestone resellers in Ireland who GVD has turned their have gone through our formal business model around Professional Training course. It to focus on sales and Gordon Smith M.D., GV D & Glenn Fletcher, Sal is for this reason that they have es Manager UK & Ireland support functions built with Milestone Systems. , been chosen as our Milestone UK-I our Milestone Solution MPOP 2010 Regional Partner of Partners (MSPs) and Manufacturer Alliance Partners (MAPs). the Year.” For more information on Milestone Video Management GVD has focused on educating the Ireland reseller channel in Software contact GVD | making IP easy on 01-4659056 or IP video surveillance and open platform technologies – giving www.gvd.ie 28
ACTentry A5 Audio door / gate entry panel with integrated digital keypad and hands-free intercom
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www.accesscontrol.ie
ACTWin pro 2.5 & later
Phone: Phone: +353+353 (0)1 2570 (0)1466 466 2570
New Products Risk Manager
Sitemaps now available from Access Control Technology as ACTWin 2.7 is launched
Access Control Technology (ACT) Ltd. has launched ACTWin 2.7 with the much anticipated ACT Sitemaps. With ACT Sitemaps you can visually monitor events as they occur on your site. As normal door events and alarms are generated by the access control system the status is updated live on the map of your site. The recent events panel lists all events that have occurred. To use Sitemaps simply import a visual map of your building into the program and allocate your access control points via a drag and drop facility. Doors can be linked to a related map which is useful when there are several different buildings on a site, the building has multiple floors or the operator does not know the building very well. The ACTWin software is used in conjunction with ACTpro door controllers and is available in both a free (Lite) and a licensed (pro) version. Other features included in the software include ACT Notifier, DVR Integration, Muster Reporting and Elevator Control (some are pro only). ACTWin software can also be integrated with third party software for increased functionality including visitor management and time and attendance. For more information contact ACT sales on 01 466 2570 or sales@accesscontrol.ie
CaptureCam Miniature IR Cameras from Northwood Technology • SONY 1/3” Super HAD Highresolution Color CCD • 550TVL Hi-Resolution • Filter Changeable Vari-Focal DC Auto Iris Lens Built-in • Focal Length & Focus Externally Adjustable • DC Iris Level Externally Adjustable • Split glass adapted for Avoid IR Reflection • IR LED Day & Night Vision Camera • Viewable Length at Night (60m) • CDS Auto Switching IR LED Control (48pcs) • Cable Managed Bracket • Service monitor (Second Video) Built-in • AC24V/DC12V Dual Power Source • Waterproof (IP-66) www.northwoodtechnology.ie
IQeye Sentinel All Weather, Vandal Resistent, H.264, POE Megapixel Camera Having won the distributorship for IQinVision cameras earlier this year GVD| making IP easy are seeing a marked increase in the uptake of the IQeye Sentinel Cameras. These are the industry’s first Power-over-Ethernet All-Weather Megapixel Network Cameras. Loaded with installer-friendly features like an innovative pivoting arm for wall, ceiling or parapet mount with no special hardware, hands-free brackets for terminating cables and single tool design – you’ll save time and money on the installation while the low-power consumption saves energy. Contact: 01 4659056 www.gvd.ie
Samsung introduce an elegant, flexible and reliable range of Video Door Phones and associated Door Cameras Samsung has launched a new range of stylish video door phones and associated door cameras with a range of features and functions that make them ideal for the requirements of residential and commercial buildings. There are four models of wall mounted internal video door phones available to provide either handsfree or physical handset operation. Designed to seamlessly fit into virtually any environment there are 4.3”, 5” or 7” colour LCD monitor options each with the ability to attach Samsung SVS-0001 audio handsets or additional video door phones, as well as multiple door cameras. The range consists of: www.samsungsecurity.com
Cost efficiency with exceptional quality from IC Realtime
The IC Realtime ICR-320 is a robust, cost effective, indoor vari-focal dome that delivers excellent levels of image resolution at 530TVL. With a ‘user-friendly’ on screen display (OSD) menu the application of the cameras advanced settings to cater for different environmental applications is simple and efficient. The camera’s design incorporates a Tri-Axis mount. Contact IC Realtime for more information and pricing about this best value dome. www.icrealtime.ie
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New Advisor Advanced platform
Simple choice for advanced value The Advisor Advanced product line is the latest offspring from the Advisor CD and Advisor Master product lines. Its heritage consists of well established functions and features of the Advisor series, but it also has been designed to meet the challenges posed by future trends. Communication standards are currently changing. So, importantly, this product line can accommodate different communication options thereby offering longterm flexibility, reliability and availability. The Advisor Advanced products can be configured locally through an onboard USB port. Based on the Advisor CD user interface this allows for a rapid familiarity with the system yet new features are easy to learn. There are both quick and full menu browsing facilities available. A built-in “hint” key provides easily accessed help about the options so the user can quickly become familiar with the menu structure. • 8 onboard zone inputs • Max 32 zones (ATS1000A), 64 zones (ATS2000A): wired, wireless or mixed • Economic input and output expansion • Up to 16 shock sensor inputs • 4 areas, up to 50 users • EN50131 Security grade 2 / Environmental class 2 • USB port for local configuration • Automatic hardware enrollment • Onboard PSTN dialler for reporting or configuration • Optional voice module, GSM module, ISDN module For more information visit www.gesecurity.ie
We listened to you
New TruVision™ DVR 20 video recorder
Top level performance affordable for everyone TruVision DVR 20 (TVR 20) delivers a one-of-a-kind set of features at a great price to help win projects where budgets are tight and end users are looking for top class performance for a small-to-medium sized surveillance system. The TruVision DVR 20, combined with TruVision cameras and LCD monitors, provides a perfect surveillance solution. TruVision DVR 20 continues to provide customers with value for money by adding a DVD burner and the ability to support PTZ cameras. Simple to set up and use, this DVR provides a lot of functionalities for entry to mid-sized surveillance applications. TVR 20 is a price competitive line of DVRs with key features and integration paths to grow complex systems.
We listened to you 32
TruVision™ DVR 20 Standard features • 4, 8 or 16 channels real-time recording at CIF resolution • H.264 video and G.722 audio compression technology with secret watermarking • Dual streaming functionality allows the use of different settings for recording and streaming live video • TVR 20 also supports dual streaming of already recorded video • Up to 4CIF recording resolution with individual set up for each channel • Dual monitor support – independently configurable • User-friendly interface supporting the eZ-Setup-Wizard function
• USB 2.0 port allows quick and easy archiving • Embedded storage configurations with 500GB and 1TB • Built-in CD/DVD burner • PTZ and Dome camera control via mouse, front panel and IR remote controller • Full duplex audio • HDD designed for 24x7 operation and high write duty cycles Integrated solutions: – TVR 20 Browser on board – Integrated with MASterMind
€ 850
*
*16 ch 1TB
www.gesecurity.ie UTC Fire & Security Ireland 2007/2008 Orchard Avenue City West Business Campus Dublin 24 P : 01-4699 760 F : 01-4699 761
© 09/2010 UTC Fire & Security. All rights reserved. is a trademark of the General Electric Company and is used under license to UTC Fire & Security, 9 Farm Springs Road, Farmington, CT 06034-4065
0641_DVR_20_Advert_A4_IE.indd
NEW KFP-C Series
Intelligent Conventional Fire Detection Systems Kilsen’s KFP-C fire control panels offer state of the art architecture in configurations that deliver an uncomplicated solution for small to mid-sized conventional applications. They feature an attractive contemporary design that fits with any decor. The gently curved door front offers a distinctive flair. Operator controls are inset in a striking black lexan. With support for multiple lines of conventional detectors and accessories, these quick-to-configure systems offer versatility that benefits building owners and installation/ maintenance companies alike.
• • • • • • • • •
Modern, elegant design Easy removable parts for quick and clean installation Default regional setup modes Normal & head-out zone support Supervised alarm notification & fire protection EN54 compliant potential free fire & fault relays Class change, day/night & remote reset facilities Auxiliary 24VDC supply output with reset support Auxiliary standard & supervised relay output boards
Are you paying for 3 or 4 software applications when one reasonably priced application will do it all ? Total Quotation/Job Specifications Management Total Customer Accounts Management Total Service Calls & Contracts Management Total Supplier Accounts Management Total Stock Control Management Total Customer Relations Management Total Mobile Workforce Management Screenshot showing jobs that have been quoted for
Microsoft Windows Application
• Faac Gate Automation Equipment • Faac Automatic Barriers • Faac Swing and Sliding Door Operators • Faac Automatic Bollards • Faac Parking Systems Also Stocking a large selection of Intercoms, Keypads/Access Control, Locks, Tools & Electrical Accessories, CCTV Cameras Distributed in Ireland by: National Automation Ltd. Boyle Co. Roscommon P: 071 9663893 F: 071 9663890
4055 Kingswood Ave. Citywest Dublin 24 P: 01 4699115
E: sales@nal.ie www.faac.ie
Paperwork compliant with PSA approved standards agencies
Professional Quotations
Time to get serious about wireless technology
With major developments in radio technology, and increased demand in the market for new solutions, wireless systems are still not fully embraced by the industry. Tony Makosinski of Honeywell Security Group asks why, and explores what the future holds for the technology.
By Tony Makosinski of Honeywell Security Group Although wireless technology –specifically radio – has been used in the security industry since the 1980s, penetration rates in Europe and particularly the UK and Ireland are still lower than one would expect. When you consider the way that wireless solutions are embraced in so many other areas of our daily lives, it is hard to see why installers, in addition to chief security officers and risk managers, are slow to adopt this technology when it comes to securing their premises against intrusion. To understand this better we need to rewind a few decades. Firstly, a lack of education around wireless technology was to blame for scare stories that alleged radio frequencies being used to deploy wireless intruder alarms were susceptible to jamming or interference from devices such as mobile phones or walkie-talkies. The perception was that radio was risky, and if a police frequency 36
could be jammed or tapped into, then surely a residential or low-end commercial device could be open to compromise? Moreover, it was also assumed that radio systems were also much more prone to false alarms than traditional wired alarms as radio waves from any number of sources could interfere with the system and trigger an alert. To counteract this, a delegation of representatives from the security industry and a representative of Association of Chief Police Officers (ACPO) travelled to the US to see radio systems in operation, and better understand that this technology was reliable and trustworthy. In addition, the British Security Industry Association (BSIA) worked to define and enforce a set of industry standards to encourage greater trust in the technology, and buy-in from interest groups such as the police and installers. The organisation
successfully implemented BS 6799 which graded radio systems from one to six, in addition to mandating that an installer had to be trained and certified by a manufacturer before installing a system. The standard has been instrumental in helping to build stability in the space and promote wireless uptake among industry influencers and installers, and much of it has now been incorporated into the new European standard EN50131. Yet in spite of increased education and a robust industry standard, the penetration of wireless solutions in Europe is only 30%* and even less in the UK and Ireland. Innovations in radio technology, in addition to changing demands in the security marketplace, mean that more and more end-users are considering wireless, and installers need to make sure they have the expertise and equipment necessary to provide the service.
The benefits of wireless technology are compelling. Often wired systems simply cannot be adapted to deliver the kind of protection that any standard risk assessment demands. An inability to install cabling in a property owing to any number of architectural or design features can lead to inadequate alarms being installed, and leave clear loopholes open for criminals to exploit. Wireless offers a flexible and scalable alternative that, standalone or in tandem with wired solutions, can ensure that a premises is secured as comprehensively as possible. In addition, wireless solutions are particularly useful when it comes to temporary building work, a time when many locations are vulnerable to crime. Instead of leaving premises open to compromise when building work is taking place and wired systems are disrupted, wireless detectors attached to temporary partitions or supporting walls can be a very effective way of combating unwelcome intrusion. This would be impractical using wired technology. Two-way radio technology has redefined the debate around wireless, and added extra important benefits to its armoury. The technology ensures that a panel is not only transmitting a signal to a detector to check it is still operational; the detector also sends a confirmation signal back to the panel. This enhances peace of mind and the reliability of the solution. In addition, instead of a panel waiting the sometimes up to 54 minutes before “self-reacting” – alerting the user to a suspected fault with the system – after a missed signal from a detector, alarm systems can be programmed to monitor for and highlight potential problems at much shorter intervals. If a panel asks for a confirmation signal from the detector at random intervals but a minimum of every eleven minutes for example, it
ensures that any fault or problem with the alarm is quickly identified and dealt with, and no property is left unprotected (and unaware of it) for up to an hour as a result. This important innovation will help to change perceptions of radio and encourage greater uptake. Battery life is an important area of innovation when it comes to wireless. Previously wireless detectors used batteries that were bespoke and expensive to buy, in addition to having a short lifespan. In the residential space in particular, for a customer looking at the total cost of ownership involved in maintaining an alarm system, constantly replacing expensive batteries had the potential to significantly affect his/ her purchasing decision. In recent years, detectors have been redesigned
to run on lower cost, generally available lithium batteries, reducing overheads, and being more power-efficient. Now 5 years battery life is easily obtainable. In addition the cost of replacements is significantly less. These changes will make it easier for the end user and support the installer when making the business case for the technology.
the uptake of wireless are panic buttons. Increasingly, in schools and hospitals, a discrete wireless panic transmitter is clipped to members of staff to safeguard them against attacks. Using radio, detectors communicate with the main control panels, and if the detector is activated by the employee, an alarm will sound instantly and the person at risk identified. Wireless panic buttons also have residential appeal, particularly in the summer season when more and more outdoor activities are taking place. By keeping a button close to them in the garden, homeowners can ensure they are protected at all times. As panic buttons grow in popularity, so too will increased adoption of wireless. In summary, wireless technology is more accessible than ever for specifiers and installers, and more important than ever to the end-user. But should wireless replace traditional wired systems? The answer to that question is ‘no’. Wired systems are both integral to the delivery of security solutions, and also make up the majority of systems that exist in Europe today. Instead, the industry needs to consider the benefits of going hybrid. Most manufacturers now offer a suite of products that allow interoperability between wired systems and wireless detectors empowering customers to add wireless components that compliment their existing solution. A totally wired or totally wireless system is often unsuitable for every deployment, but a combination of the two will help customers to satisfy even the most complex of security requirements. Installers cannot afford to miss the boat.
Also significant in the debate surrounding 37
New Products Risk Manager
IC Realtime DVR-F40 - 4CH Custody Suite H.264 D1 DVR with DUAL DVD-RW
ACT Web
ACT Web, a web based interface for the ACTWin pro access control software from Access Control Technology (ACT) Ltd., enables you to manage the basic functions of the access control software, including user lists, adding and deleting users, managing user groups and generating reports. • user friendly, intuitive software • 24 hour access to your access control software via Internet Explorer • contains a comprehensive online help system • maintenance and software updates are done from the server making it easier to deploy and manage • varying user rights & restrictions • use with ACTWin pro 2.5 and later Contact ACT sales on 01 466 2570 or sales@accesscontrol.ie www.accesscontrol.ie
Vidilanz XTERN Wireless Camera from ILUX Europe Ltd.
XTERN-Cam is a rugged outdoor standalone surveillance camera with inbuilt GPRS Modem, Digital image recording function, integrated night vision and inbuilt solar panel to give extraordinary long battery life. Each Camera is bundled with a re-chargeable battery, remote control, 2GB SD Card, Card Reader, Battery Charger and PC Configuration Software. The camera captures hi resolution B & W images when motion is detected and emails a selection of these to a monitoring station or mobile phone as well as storing them on the SD Card. Ideally suited to fly tipping or remote areas where no power is present and surveillance is required. ILUX Europe Ltd. 071- 96 21944 www.iluxeurope.ie
The DVR-F40 is designed for deployment in Custody Suite or Interview Rooms during formal interview processes.
The system is primarily designed to support law enforcement, military, Customs & Excise agencies organisations. Incorporating the latest H.264E video compression technology with synchronized audio/ video recording, the DVR-F40 records directly to internal ‘commercial grade’ hard drives. The capacity of the recording will comfortably comply with the normal detention / recording periods as provided for within international legislation. Interview details, case number, titles and other relevant information can be overlaid onto the video recordings. The Audio /Video files can be automatically backed-up directly to CD/DVD disks while the system is simultaneously recording to the hard drive. The DVR-F40 operating system incorporates proprietary watermark technology which prevents video data modification and supports normal legal requirements for evidential submission of digitally recorded data. This is a truly excellent, mobile, flexible user-friendly support device that has multiple applications, across a diverse range of industry disciplines that include employee interviews, HR disciplinary meetings, tribunals, crime investigation. www.icrealtime.ie
SmartlinQ
Smart Monitoring are launching the Smartlinq range of Lone Worker and Personal Attack devices in Ireland. Smartlinq provides the ultimate in tracking and personal safety to employers and employees alike. The range features compact and mobile phone versions along with vehicle tracking devices. Contact Smart Monitoring on 01 2575804 or sales@sml.ie for more information.
GJD Multispeech Kit from Northwood Technology
The GJD090K Multispeech Kit is a complete, ready to go voice enunciator solution, featuring the Multispeech 4 module and a 1 Amp power supply housed in an IP65 rated box. Also includes an 8 Watt, 8 Ohm speaker. www.northwoodtechnology.ie
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Repeater Increase the range of your SecureWave system with our RF-Repeater. By strategically placing the RF-Repeater your detectors can have their signals boosted and re-directed to the main panel.
With SecureWave wireless technology Very easy to install Aesthetic housing Antenna diversity LED signal-strength indicator Supply: 13.7Vdc EN 50131-1 EN Grade 2 Environmental Class II
Safe & Secure
HKC Ltd. Parkway Business Centre, Ballymount, Dublin 24, Ireland. T: 353 1 456 7007. F: 353 1 456 8332. E: sales@hkc.ie or visit us at www.hkc.ie
www.hkc.ie
Security
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injuriesboard.ie Publishes Research on public Liability ["PL"] Awards • 1443 PL Awards Total €33Million in 2009 • Females Account for 7 of Every 10 PL Awards in Ireland • Slips, Trips and Falls Cause Most PL Accidents
The total value of public liability [‘PL’] Awards made by InjuriesBoard.ie in 2009 was €33m. Females accounted for 72% of the 1443 PL awards during this period – over twice as many (2.5 times) as males. This is a direct reversal of data for workplace accidents where females account for just over a quarter (26%) of awards. Just over half (51%) of the accidents under review took place in privately owned establishments – with one in four (25%) occurring in a retail/shopping outlet, one in five (19%) in a hotel/ pub/nightclub or restaurant and 7% in leisure facilities like sports clubs/gyms and cinemas. Almost a quarter of PL awards (24%) were made against Local Authorities and a further 8% involved transport and utility services. This is the second comprehensive Review of accidents occurring in public places published by the Board and the findings for 2009 are consistent with the trends identified in 2007 and 2008. Commenting, Patricia Byron, Chief Executive, InjuriesBoard.ie said: “These Reviews provide a significant insight into the causes of accidents and the sectors or locations which pose the greatest risk. The findings are 40
especially valuable to Health and Safety professionals in their risk assessments and enable scarce resources to be focused on the most critical areas. Even during difficult economic times, investing in accident prevention can save money for organisations that enjoy a significant public footfall on their property. Of course, consumers must also take responsibility for accident prevention and be vigilant to the risks they face” Ms Byron said. In summary, the research indicates: • Causes: Slips, trips and falls account for two thirds (65%) of personal injuries in a public place. Other causes included being struck by a falling or flying object (9%), being injured by machinery (4%), burns/scalding (3%) and food poisoning (1%). •A ward Value: The total value of PL Awards made by InjuriesBoard.ie in 2009 was €33m. The average PL award in the period was €23,143. This was just marginally up (1%) on the average awards over 2007/8 of €€22,865. Over half the awards (57%) were for amounts of less than €20,000 - typically sprains, bruises, fractures and lacerations. • Injury type: A review of the types of injuries sustained indicates that many accident victims sustain at least two injuries. Sprains (42%) are the most common injury, followed by fractures (33%), bruising (32%) and lacerations (20%).
• Age: People of all ages can be the victim of an accident, but in general, as people get older the risk rises. Just under half of all awards went to persons over 45, even though they account for just one third of the population. •R egion: The geographic spread of claimants across the country shows that the highest percentage of awards went to Dublin and Munster, both getting 34%, followed by the Rest of Leinster at 22% and Connaught/ Ulster at 10%. On a per head of population basis residents in Dublin and Munster are 22% and 21% more likely to receive an award than in other regions. •A dministration: One in six (17%) of all awards made by InjuriesBoard. ie related to Public Liability. The average processing time of 7 months was four times faster than the prior adversarial system, with a substantially lower administration cost. Since 2004, all personal injury claims in Ireland (excluding medical negligence) must be processed through InjuriesBoard.ie. Concluding her remarks, Ms. Byron said: “InjuriesBoard.ie is delivering €100m in savings each year, compared with the prior adversarial system. We believe that improved accident prevention measures can deliver substantial additional savings as well as facilitating lower insurance premia for consumers and for business”.
ENTERPRISE SECURITY
MANAGEMENT SPECIALISTS
SECURITY SYSTEMS INTEGRATORS • Total Access Control • Logical Access • Project Services • Systems Integration • Biometrics • Card Technologies • Turnstiles & Revolving Doors • Central Control & Visualisation • Manned & Mobile Image Points • Visitor Management • Contractor Management • Emergency Headcounting • CCTV • Time & Attendance • Student Attendance Avail of a FREE SITE SURVEY to determine how your Organisation can reduce security costs through integration whilst better protecting its: • People • Property • Assets
To schedule please contact: Valerie O’Flynn TDS (Time Data Security) Ltd 01 466 3060 valerie.oflynn@tds.ie www.tds.ie
Alarm Manager
Business Management Software for Alarm Installers Alarm Manager will allow you to record your customer information and manage your day-today business in an organised and efficient manner. Key Features: Customer Database Maintenance Contracts Maintenance Calls Call Logging Engineers Schedule Service History Equipment Lists / Specifications Comprehensive Reports Windows XP/Vista/7 Alarm Manager is the most cost effective software system for Alarm Installers in Ireland. No upfront purchase price! Annual Fee from €495. Contact us now for more information or to arrange a free trial. Mercury Software Ltd. Ver 3.0 sion Contact: Mark Nolan, Tel.: 045-856270 /086-2424706 ava now ilab Website: www.mercurysoftware.ie, Email: info@mercurysoftware.ie le
Providing Software to the Irish Security Industry since 1998
Young drivers and
ROAD RISK
A survey of EU capitals over the past 10 years show that Dublin had the greatest reduction in road deaths in the study of 27 capital cities. In 2009 Ireland had the lowest rate of road deaths on record, 239, down 40 from the previous year **. By Ellen Browne, Director, BARRU
It is difficult at times to clearly identify all of the reasons for this improvement. There is no doubt that the work carried out by RSA and the Gardaí have had a huge influence. We cannot ignore other factors, such as better road surfaces, road engineering and conditions, car scrappage schemes, the NCT, more motorways, safety and education campaigns, designated driver initiatives, more stringent driving testing, and even down to the management of emergency calls for road accidents and post crash care and survival rates. The safety of other road users such as motorcyclists, HGV’s, agricultural machinery, cyclists and pedestrians is also a concern. In 2008, 49 pedestrians were killed and 1,124 injured on Ireland’s roads. That's 18% of all fatalities and 12% of all casualties from road collisions in the country**. A study commissioned by the HSE on fatal road accidents in Ireland in 2003, showed that 90% of 42
drivers where alcohol was a contributory factor were male, alcohol was a factor in 38% of pedestrian deaths and the average median age of the pedestrians was 53 and 79% of them were male. Young males are the highest risk when it comes to road accidents. Why are young males having more accidents, as the statistics would
A study by AVIVA in the UK in 2008 revealed that friends, when driving could dangerously influence young people.
suggest. There is a school of thought that considers young drivers are biologically disposed to taking risks. Medical evidence has clearly shown that young peoples brains do not develop in parallel to their physical age. Dr. Deborah Yurgelun-Todd, an expert in the field, has been able to show that the anterior part of the brain in adolescents is completely different to that of an adult and therefore
the adolescent’s decision-making strategies and processes are different. Dr. Ruben C Gur, a neuropsychologist has also studied the process of the maturing of the brain and highlights the fact that this anterior part of the brain is also involved in the control of aggression and other impulses, the maturing is slower in males also. Is this the answer to why young males are a greater risk on Irish roads? According to Ellen Browne a psychotherapist and Director of BARRU, the driver education and rehabilitation company, “nothing is quite this simple”” Ellen notes that there is more to this than simply saying that young people are predisposed to having more road accidents.” For example if a young man is driving his grandmother, his parents or perhaps has a baby in the vehicle, in the majority of cases this young mans driving behaviour and attitude on the road is much more sedate and responsible than perhaps if he is with a group of peers”. Ellen goes on to say that the BARRU programmes use techniques in training the cognitive. By working with the core areas that deal with people’s thoughts and actions, willpower and self-control, attitudes and behaviours, Ellen feels we can go a long way in correcting irresponsible or indeed illegal road behaviour.
The BARRU programme deals with these core areas within its modules. This highlights another area of road safety for young drivers, that is “peer pressure”. A study by AVIVA in the UK in 2008 revealed that friends, when driving could dangerously influence young people. 21% said that they were paying less attention on the road, 24% were taking their hands off the wheel and a further 15% said they performed some illegal manoeuvre. 9% of young drivers admitted that they would not have awarded themselves a licence after doing their test. After the recent road accidents in Donegal and Kerry, perhaps we should be considering “peer pressure” when developing driving instruction and training involving young people. The issue of peer pressure is in fact one of our modules in the BARRU programme says Ellen. Irresponsible road use is not just the domain of young drivers either. Stand at any busy road junction some day and watch all the drivers that pass you and who have a mobile phone to their ear; I bet they are not all young males. This irresponsible attitude and behaviour also applies to speeding, driving under the influence and cycling without a helmet for e.g . There are other considerations when we look at road safety, is it prudent policy to allow a newly qualified person out driving on a motorway when they are not allowed drive on one throughout their provisional license or learning period? Should we be looking at compulsory fitting
of “Alcolocks” for persistent drunk driver offenders? Should newly qualified drivers have a further leadin period of say 2 years before they become fully qualified (presently being considered) a restricted license system similar to the UK for e.g. Should newly qualified drivers be restricted to driving vehicles under a specified b.h.p. for e.g. for a further 2 years.? One initiative which has been successful in the USA for a long time and is now being used in a number of EU countries is “Driver Rehabilitation Programmes”. Most often used for offences such as persistent or chronic drink driving, speeding, and road rage. Many evaluations of these rehabilitation programmes have been carried out and they all indicate a significant reduction in recidivism rates and a reduction in accidents. The EU project “Andrea” conducted an in-depth survey of the success of the programmes and carried out an analysis of feedback data from 1,375 participants and 60 course trainers, the feedback was positive overall. In Sweden for e.g. drunk drivers who had completed a voluntary rehabilitation programme reduced their recidivism rates by 60%. It was concluded that the long-term affects of these programmes are a better solution compared to conventional driver licence revocation. In the UK the system allows for magistrates to send offending drivers to one of these courses. After years of research and a 6-year experimental period, this initiative is now in legislation in the UK and it has been shown that those
who attended the course are between two and three times less likely to re-offend than those who had not. According to Dr. Lisa Dorn of the Driving Research Group of Cranfield University, when she spoke about risk and fleet safety,” “Fleets have got to think carefully about driver training. After all, driving is the most highly-skilled thing a member of staff will do all day.” Distraction is the biggest killer on the roads, so looking at behaviour which leads to distraction is they key.” When drivers are stressed, such as being under time pressure, they are not” hazard aware “and won’t use their mirrors or look further ahead on the road.” Ellen Browne of BARRU also notes that an issue that is often missed both with driver training and rehabilitation is the people themselves. The one thing that is constantly with us on the road is our cognition, our attitudes and behaviours. Imposing harsher penalties, more speed restrictions higher insurance premiums etc. on certain classes of drivers may be counterproductive unless we deal with the core values and thought processes of that person, and this is where we feel the BARRU programme fills the gap.
Ellen Browne and Stephen Heffernan are Directors of BARRU info@barru.ie www.barru.ie Statistics courtesy of *European Transport Safety Council (ETSC) **Road Safety Authority (RSA) 43
The Gap between the Analogue and IP CCTV worlds – GANZ View Everyone seems to be celebrating IP CCTV and touting it to be the next best thing next to sliced bread in the security industry. Why not, it truly is – it has too many cost and performance advantages not to do so. While every manufacturer is racing against time to come out with their version of the pure IP range of IP cameras, Megapixel, etc., we are being blinkered to look at the end rather than the means to the end. It is without any doubt that all of us believe that a few years down the line, there will be no coax, there will be no ugly Matrix, there will be no DVR, there will be no banks of monitors and it will be purely IP with IP Virtual Matrix, Large Plasmas/ LCDs, NVRs, Remote Management, etc. But, the reality is, that users have invested in DVRs, in Video Switchers, in expensive Control Rooms. These investments cannot be thrown out of the door, just because there is a new piece of technology for the future. Most manufacturers today say you can salvage most of your current investment by putting an encoder behind every analogue camera. However, you will need to bin your DVRs as you will need to record on their NVRs. We at CBC believe that more needs to be done in the IP sphere where even the DVR investment can be protected. In this write up we specifically focus on how VSoIP helps you maximise your return on investment by salvaging most of your previous spend in legacy equipment and gear you for the future complete IP infrastructure.
system which would encompass all the DVRs on site using IP. This unique system then gives the benefit of using a single management system and also multiple points of review and log in. All this in a simple drag drop and click philosophy.
Advanced Analogue System Management
More bang for the buck
If you buy a DVR today, you get a management software to go with it. If you wanted to expand your analogue system and you bought another DVR from another manufacturer in phase 2, you get another management software. The difficulty is now you have two management suites which do not work with each other. One of the key drivers behind the philosophy of VSoIP was to provide the user with a management 44
Alarm Management
VSoIP also provides an interface to manage all alarms and outputs on the DVR using a complex yet simple to use binary approach. This then enables the user to have complex alarm actions involving devices connected to multiple DVRs across multiple local or remote sites. Alarm actions can be activating PTZ actions, bringing up certain cameras, activating analytics, turning lights on, turning audio on – the options are limitless.
Maps
Cameras on each DVR can be logically placed on floor plans or maps of sites. Incidents/Alarms occurring in the field of view of these cameras are highlighted on the maps for easier review and post processing. Maps can be layered or hierarchical where a top level map has various sublevel maps. Management of a large number of cameras is made easy by having a map approach.
Using VSoIP higher performance can be drawn out of an analogue system where more than 30 days of storage is required. Additional data from these cameras can be sent to an NVR i.e. a Server in the same network. It can also be used for business continuity where the customer may choose to have a back up of data on all their DVRs. It can also convert a single point failure system into a completely distributed architecture based on IP.
Security audits
One of the areas that conventional DVR applications stopped were audit trails. VSoIP lets you generate comprehensive audit reports even for analogue systems. The security manager would have more control, visibility and can command accountability from staff.
Visualisation
VSoIP provides a sophisticated user interface which can provide live views, playbacks, administration, maps. The benefit is these features can be applied to DVRs from multiple makes. Video can be viewed on large TFT/Plasma screens using our VSoIP Video Wall software. Smart sequences, salvos and guard tours can be programmed and assigned to users.
Plus IP
In addition to what you can achieve with DVRs VSoIP can also work with new age pure IP products like IP Cameras, Encoders, NVRs, IP Video Walls, Decoders, etc. VSoIP can therefore do all that what we spoke about in the first paragraph about run of the mill IP manufacturers. Top this up with Analytics, which can be applied to IP Video streams or streams from DVRs, you have one of a kind product in the market which maximises return on investment from legacy equipment and new age infrastructure.
Summary
VSoIP is focussed on the means to the end and the end itself, where the end is pure IP and the means to the end is to gradually build up towards IP where all the new extensions are pure IP cameras while you continue to utilise old infrastructure like DVRs. Once the digital age truly dawns, you have a system which is ready to take on it.
Full IP and networking solutions from Samsung
The WiseNet1 DSP chipset
Benefits as clear as the image captured
Built-in SD card slot
Hybrid dual Ethernet and BNC output NET-i viewing software
True High Definition and 1.3 Megapixel resolutions ONVIF compliance
Samsung Super Noise Reduction
Intelligent Video Analytics (IVA)
H.264 compression
Introducing H.264 High Definition Megapixel Cameras featuring the WiseNet1 DSP Chipset Surface Mount
The Samsung iPOLiS range of IP and network products now includes H.264 High Definition (HD) megapixel cameras and domes featuring Samsung’s WiseNet1 DSP chipset.
Flush Mount
With up to four times the resolution of a traditional analogue camera, they are capable of simultaneous streaming at VGA, SVGA, QVGA, true 720p HD and full 1.3MP resolutions to provide video for a wide range of applications from control room operators to smart phone users. Offering seamless integration with Samsung’s range of standalone network video recorders, NET-i recording software and license-free NET-i viewing software, they are also fully ONVIF compliant and compatible with a range of leading third-party management platforms. Flat Dome
Vandal Resistant
The WiseNet1 chipset brings a host of advanced functionality to your security application, including third generation Samsung Super Noise Reduction for enhanced low-light performance, high level H.264 compression and license-free intelligent video analytics straight from the box. Why not find out for yourself how these benefits are as clear as the image captured?
Available from:
T +44 (0)1932 455 308 E STEsecurity@samsung.com W www.samsungsecurity.com
Reliable Security Products Ltd. Units 1-3 Cian Park Industial Estate, Drumcondra, Dublin 9
Samsung Techwin Europe Ltd. Samsung House. 1000 Hillswood Drive. Chertsey. Surrey. KT16 0PS. UK
For further information please contact: E-mail: info@rspl.ie Web: www.rspl.ie
Tel: 00353 1 837 2445
Fax: 00353 1 857 1685
The right level of security is always achievable, but often at a cost, either financial or perhaps in terms of flexibility and ease of use - a multiplicity of locks and keys all needing to be managed and maintained. A solution using traditional locking systems will almost always require some level of compromise on functionality, but maybe no longer!
Security without
compromise!
Imagine being able to open a perimeter gate, roller shutters, entrance door, alarm system, security safe, post box and cabinets all with one key and with full access control facilities. Picture that same key also being able to open vehicle doors, start the ignition, or even open a fridge unit or steel container.
Using patented technology, Pulselock provides an innovative solution to a host of security problems – a single key that opens multiple locks, but with complete security and the highest levels of access control. The key to this revolutionary system is the use of coded pulse technology. Each Pulsekey uses its own electronic identifier in combination with the user’s confidential PIN number to generate a unique pulse code. When the key is pressed against the door it transmits this unique code, through the door, to the lock hidden behind or within the door. Only a correct and authorised code, and there are billions of different combinations, will release the latch. The pulse code, which is impossible to duplicate or replicate, will work through almost any material, typically wood, steel, plastic, glass. The locks are self locking, ensuring security at all times. They are tamper and pick proof, with no keyholes or access to the locks for intruders or vandals to interfere with. Keys cannot be copied or cloned and have patented protection. A lost or stolen key cannot be used by an unauthorised user because the key has a personal PIN code which can be deleted at any time. There is never a need to change locks. One key can operate 500 locks with different codes, or it can be used as part of a master key system. The options are endless. This system gives total control over who opens any lock and when it is opened, and maintains a complete history of when it was opened and by whom. The locks can be preset to open at set times or a service code can be allocated for a once off access. Engineers can be monitored at remote sites. Access can be granted or denied when required, and lost or stolen
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keys can be deleted straight away, without changing the lock. Perhaps best of all, the locks are wireless and easily installed, so that you can easily remove a lock and fit it to another door within minutes, with basic tools, and without any wiring to re-run. Pulselock was designed in Israel, where it is widely used in many sectors - banks, cash in transit vehicles, ATMs, telecommunications, military bases, airports, road transport, marine, railways and hospitals. It has since been adopted in other countries, such as Japan, the USA and Germany, by companies as diverse as Brinks, Coca Cola, Orange Mobile, DB German Railways, and DHL. This range and breadth of use is possible because Pulselock is perhaps the most versatile locking system on the market, with a large range of locking devices that can secure nearly any locking application. All locks are UL approved in the US, and VDS approved in Germany, so their high security and dependability are delivered to international standards. With RFID technology now increasingly compromised by the spread of cloning machines, Security and Facility managers must look to new technology to protect the assets of their companies. With its high level of physical security, range of access controls and full audit trial, Pulselock is the answer, a product that is truly innovative and one that is gaining market share throughout the world.
For more information on this new technology you can visit www. knocknlock.com Dave O’Toole Managing Director Expert Security Ltd Amiens Street Dublin 1
New Products Risk Manager
GSD Wi-Corporate Central Controller
The GSD Wi-Corporate Central Controller is a 20 door controller, network able via TCP/IP to the GSD WiCorporate Software Suite. The Wi-Corporate controller controls up to 20 GSD Door Controls with a choice of technologies, Biometric Fingerprint, MIFARE DESFire Smart Card, RFID or Pin depending on the security requirements on site. Some of the Key features include; • 100 Wi-Corporate Central Controllers per system • Controls 20 GSD Door Controls over Secure Zigbee wirefree network • 30,000 Users • 30,000 Door Groups • 30,000 Time Zones • Data Base Encryption • Local and remote Access Via TCP/IP • Built in PSU and Battery back up • Unlimited Log and auto Back up • Input/Output mapping to CCTV and Lift control Contact GSD for full details on this product www.globalsecurity.ie
C-Allview IP
An integration of an excellent ruggedised PTZ camera and world class H.264 compression delivers a milestone in the evolution of IP video. The very successful GANZ range of C-AllView cameras have gone IP. The IP C-AllView is conceived and designed to be used with GANZ’s end to end IP video and alarm management solution VSoIP.
The IP C-AllView boasts onboard video analytics including Intelligent PTZ tracking, electronic image stabilisation, camera tamper/hooded detection, intrusion detection, directional filters, left/theft object, loitering, lane and parking violations and many such advanced algorithms. The IP range will extend to cover integrated IR C-AllViews, Thermal C-AllViews and normal C-AllViews This adds value to an installer in designing wireless installations using ruggedised cameras in remote locations. www.ganzvsoip.com
Honeywell adds Hi-Def Indoor/Outdoor Minidome to IP Camera Portfolio
Honeywell today announced HD4MDIPX, a indoor/outdoor minidome IP camera that provides three times the image resolution of standard analogue cameras, yet with similar network bandwidth requirements. The true day/night, vandal-resistant, fixed mini-dome provides 720p resolution at full frame rate. It also helps save money with its low power-consumption rate and ability to be retrofitted on many existing digital and network video recorder installations without requiring additional storage capabilities. www.honeywellipsolutions.com
C-View IP
An integration of an excellent PTZ Dome camera platform and world class H.264 compression delivers a milestone in the evolution of IP video. The C-View range has been GANZ’s mainstay commercial grade PTZ Dome platform available in analogue variants thus far. The R&D team at CBC has now successfully amalgamated the GANZ H.264 engine into the C-View platform. The IP C-View is a display of commitment from the GANZ house to constantly engineer and provide cutting edge technology to add to GANZ’s end to end IP video and alarm management solution VSoIP. The IP C-View among other features boasts onboard video analytics including Intelligent PTZ tracking, electronic image stabilisation, camera tamper/hooded detection, intrusion detection, directional filters, left/theft object, loitering, lane and parking violations and many such advanced algorithms. www.ganzvoip.com
Legrand's Classic Rocker Gets Stylish Makeover
Legrand has given its classic large rocker switch a stylish makeover in order to make it the number one choice for installations where ease of control is the highest priority. The new Clipper switch has been designed with young and elderly users in mind and, as such, is ideal for schools, care homes and other public sector establishments where operational simplicity is sought after. Complementing Legrand’s Synergy range of wiring devices, the range features the option of silver or neon surround frames to aid Part M compliancy. It is available in one, two and three gang two-way options, plus a one gang two-way intermediate switch and a one gang two-way push switch. www.legrand.ie 47
Managing Your Business Survival in a Challenging Economy The requirements for successfully managing a business in today’s economy are much different than they were even just a few years ago. The current economic forecast is constantly changing, sometimes daily, and while the economy in general is getting better, staying on top requires focusing on strategic areas that impact your relationship with your customers as well as the team members whose efforts and talents are an important part of the products and services you offer.
Paul Davis FCMA CMC, Davis Business Consultants
The bottom line is that consumers are still spending money, but the way they spend it and what they spend it on has changed. In order to ensure that your company is one of the businesses in which customers spend their hard-earned money, it is important that you observe, assess and change (when necessary) every aspect of your organisation.
Challenge Your Assumptions
Don’t make the mistake of ever assuming you know everything about your business or your industry…because if you do, you’ll be wrong. Every industry has its own rhythm of continual change and with the fast pace of new technology that is making its way into every area of business, what was true yesterday, just might not be true today. And what has been the best way to do something might suddenly become the least profitable approach. Profit or loss are always temporary, and with new approaches and new choices, one can be flipped into the other in a short expanse of time. The key for keeping profits a reoccurring theme in your business is to stay in touch with the alwayschanging marketplace and to consistently assess if new technologies, new approaches or new thought processes need to be integrated into your company. 48
Assess Your Vision and Strategy
You had a vision when you started your company. Has that vision changed because of the current economy? If it has, has your strategy of how you are going to achieve your goals changed along with it? Or have you gotten so caught up with trying to survive that your focus has shifted away from providing a product or service that keeps your company on the forefront for consumers who are in the market for just such a product or service? Life often requires readjustments in our goals, our plans and our strategies. And a business that survives and even thrives in any economy is one that is consistently keeping up with the reality of what is happening now and adapting their approach to ensure that they are meeting their customers’ needs and expectations which will enable them as a company to achieve their vision and goals.
Be Open to Change and Seek Help to Make the Necessary Changes
If you look closely at the businesses that are doing well, they are companies whose management is open to change and doing things differently. In general, successful companies get help and advice from mentors and people whose job it is to know how to help businesses improve, and they readily implement the necessary changes. Where companies once invested their money on
capital expenditures, they are now investing their resources in people and businesses who can guide them. Sometimes business survival requires immediate help and rapid change, and the source of guidance for these changes needs to come from outside of your organisation. If you keep doing things the same way, you’ll get the same results. In reality, doing business is quite simple, but often the difficult part is to be able to recognise the problem, assess the situation and implement the solution. For many businesses, a fresh pair of eyes is needed to be able to look at the issues from a different perspective. If your business is in trouble, your best plan of action is to find someone who specialises in helping businesses improve and grow and then follow their advice. “Hoping” things will change or that a shift in the economy will make a difference can be a waste of valuable time and energy that can be spent helping your business survive and even thrive.
Keep a Positive Attitude
Whether you think you will succeed or you think you won’t succeed…you’ll be right! In other words, your attitude will permeate into everything you do and as the owner of a company or business, it will also filter into every aspect of your organisation. Keeping a positive attitude goes hand in hand with achieving success. Change is a given for any organisation, embrace it and then develop a plan of how to turn the change into a good experience for everyone involved.
Remember Your Customers Are the Reason You’re in Business When financial stresses come into the picture, it is easy to respond by cutting expenses and services or to start charging for things you once offered as a part of your overall product or service…just look at the major international airlines. The approach is understandable if the bottom line is the only thing you are looking at. But… if long-term viability and loyalty from consumers is your aim, it is imperative that they don’t feel as though they are getting less than they used to, because if they do, they will begin to look elsewhere. Ongoing communication with your customers is always important, but during a challenging economy it is more important than ever. It is at times like these that your customer communication should emphasise value because while all consumers are price conscious to some degree, more and more customers are comparing the value
"... your attitude will permeate into everything you do and as the owner of a company or business, it will also filter into every aspect of your organisation." of what they are getting to the price they are paying. Take time to bond with your customers in whatever way you can. If your business is mostly done via the Internet, face-to-face bonding isn’t possible, but if you have a storefront retail business, it is. And bonding can be accomplished even when a website or an email is the only way that you interact. Your intention to deliver customer satisfaction and each consumer’s importance to you and your company can be emphasised, no matter what form of interaction you use. And, it’s imperative that it is emphasised in a very sincere and genuine manner.
Hire The Best and Then Show Them Your Appreciation
Initiative and competence are typically inherent skills and not ones that can be taught. Look for these traits when you hire because employees with no initiative and lacking in competence can do more damage to your bottom line than having to pay a higher salary for employees who possess these characteristics. And once you have the best on board, take time to verbalise your appreciation and treat them with respect, letting them know they are an important part of the overall success of your business. Help your employees thrive and you will thrive right along with them.
Focus is Key
Good management is a critical component behind every successful company no matter what their size, and it’s even more crucial for smaller companies. Increased sales and low turnover were once big deciding factors in an organisation’s success, but in today’s business climate, employee and customer satisfaction are stronger determining factors. The Response Group, which is one of the companies that has been awarded with the Deloitte Best Managed Companies Awards Programme for Irish Companies, focuses on key strategies: “The Response Group is an Irish organisation which has adapted its
structure to respond to the challenges presented by the rapidly changing environmental requirements of the world in which we live. Our company culture fosters innovation and is focused on delivery and our client satisfaction.” Another award winner, FreeFlow, makes the following statement, “Every member of the FreeFlow team is committed to achieving operational excellence while serving our customers beyond their expectations.” In both instances, these companies are adapting, changing and focusing in ways that keep their products and services on the forefront of their industries. In other words, companies that are not only surviving in this business climate, but are thriving and being recognised for their “superior business performance” turn challenges and changes into a positive for their organisation while focusing on delivering customer satisfaction that goes above and beyond the norm.
Every Team Needs a Strong Leader
Your vision, your dreams and your goals are the impetus behind the existence of your company which means you need to be at the helm to lead your organisation through any challenges that may occur into becoming and staying a growing and thriving enterprise. Your team members are there to help and support you, your customers will provide the demand and need for your product or service, but you are the one who needs to keep your company focused and moving forward. Your business is like a team of horses, if they are given strong, clear signals and the encouragement to keep moving, they will continue to push ahead with willingness and determination.
Be a True Entrepreneur
If you look up the word ‘entrepreneur’ in any thesaurus, you will find synonyms such as “go-getter; mover and shaker, idea man, promoter…” and as a small business owner, you are each and every one of those things. So feel the power in that and in your ability to make a difference in not only your life but in every life you touch. No matter what challenges you may face, it is within your power to manage your company to not only survive but to consistently thrive.
Paul Davis FCMA CMC Davis Business Consultants Business Growth Specialist P: (01) 288 5563 E: paul@davisbusinessconsultants.com www.davisbusinessconsultants.com
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Tiger Kidnapping Geraldine Dempsey Loss Control Services for Chubb Insurance Company of Europe S.E.
What is the Issue?
The crime commonly referred to as the “Tiger Kidnap” involves a criminal or terrorist gang taking as hostage a member or members of the family of a company employee and forcing or coercing the employee to participate in the commission of a criminal act, usually robbery. A clear threat is given by the criminal gang that failure of the employee to co-operate with their demands could result in the death of their loved ones. The average takings from a tiger kidnapping in Ireland have generally far outweighed that obtained from an average bank hold up. From a criminals point of view Tiger Kidnapping is a better business proposition. This type of crime has been highlighted by some high profile events in recent years with the number of such crime being fairly consistent for the past 5 years.
Am I at Risk?
Any business with access to cash takings could be potential victims of this type of robbery. Professions most targeted to date however are bank managers, post offices, cash in transit and supermarkets with restaurants, bookmakers, golf club managers, publicans, petrol stations, hairdressers and antique dealers making up the other groups that have been targeted. Experience to date has shown that however real the threat, and terrifying the ordeal, the victims are usually unharmed.
Your Challenges
For a “Tiger Kidnap” to succeed a number of factors must occur. Removing any of these factors, or reducing them to such a degree that the risk for the criminal will outweigh the likely payoff, the crime will, in all probability, cease to occur or fail. The key ingredients necessary for the commission of this crime can be summarised as follows: 50
• A potential victim is needed who is accessible and whose name, address and other pertinent information (car, phone number, travel details etc.) can be easily established. • They will have access to large amounts of cash or the desired commodity. • The victim will have close family members who can be kidnapped and held without their absence being noticed or reported. • The Gardai must be unaware that a crime is being committed, or in progress, until the perpetrators have escaped.
Developing a Strategy
The formation of any prevention strategy to combat this type of crime will necessitate addressing these key factors and trying to deny or minimise the availability of key information to the culprits. The following advice is intended to highlight areas of vulnerability and suggest some methods of reducing a companies exposure to such a crime:
Employer Risk Management
Employee’s who may be vulnerable to “Tiger Kidnap” should be identified. They will usually be employees who can access large amounts of cash or the desired commodity. Is it possible that these employees can do so without referral to anyone else and physically have the required keys or access codes to do so? Can they singularly access safes or strong rooms without physical or
electronic restriction and surveillance? Are there physical or conditional limits, even during trading hours, to the amounts that an employee can access?
Employee Risk Management
The main consideration should be to deny the potential culprits access to the victims home and family and for key employees to develop a level of security consciousness with regard to their daily routine.
Tips to minimise your risk:
• Limit the amount of cash or valuables on site to the absolute minimum. • Limit the amount of cash or valuables that any single party can access during a given period. • Limit the access of employees to cash/ valuables by employing off site security surveillance, monitoring and control of secure areas and critical locks. • Compartmentalise holdings into smaller quantities where possible. • Lost or mislaid keys should be promptly reported and locks changed. • Access/Alarm passwords and codes should be changed regularly and when key or disgruntled employees leave the company. • Level of physical protections, alarms, alarm monitoring, CCTV, panic buttons, etc. should be considered.
'Experience to date has shown that however real the threat, and terrifying the ordeal, the victims are usually unharmed.'
• Identity of key personnel with the company should be discreet. Limit the public flow of this information that can occur through normal advertising, marketing etc. Employees should be discreet about their employment in public. • No person, regardless of rank should be able to overrule security procedures. • Access to sensitive information should be on ‘need to know’ basis rather than basis of status within the company. • Educate staff to notice and report anything unusual that may indicate an employee is acting under duress.
Employee Home Security:
• Callers to the home should be identified before the door is open. Children should be instructed not to open the door to strangers. • Fit a door viewer, door chain and security deadlocks • Fit solid security doors. Glass panelled doors should be avoided • Consider using a video intercom system • All windows should be fitted with good locks and blinds or curtains should be drawn at night • Make full use of exterior lighting. Consider time/sensor activated lighting to illuminate approaches to the home avoid creating shadows or blind spots
• A monitored intruder alarm system with panic buttons appropriately positioned (spoon drawer, back of toilet seat) within the home should be installed. • For greater security in high risk situations discreet CCTV should be considered • Strict control should be maintained over keys. Locking mechanisms should be changed if keys go missing
Security while travelling:
A potential victim is most at risk when they are travelling alone, often when leaving or driving to the place of work. Staff should be observant and follow these precautions during such times: • Be alert when entering your work or home premises. Have keys to hand and do not delay unduly outside. • Travel accompanied where possible and vary times and route of journey where possible. • If you suspect you are being followed drive to a busy area or nearest Garda station and seek assistance. • Keep vehicle windows and doors closed and locked. • Keep a mobile phone to hand and enter emergency numbers as speed dials. • Consider a mobile panic button that will work within a given radius of the work/home place.
• Be suspicious of persons attempting to get you to stop your vehicle particularly in remote locations. • Do not leave articles or documents in your vehicle that will help to identify you or your business. • Consider your parking place at night. Will it be isolated and unlit?
Post-kidnap planning:
In the event of a tiger kidnapping the culprits rely on the employees vulnerability and fear that something may happen their loved ones so as not to report the crime until the proceeds have been handed over and they have escaped. Procedures can be put in place within the workplace, to encourage employees to report when a crime is underway. This can be carried out through providing reassurance to the employees that such a crime will be dealt with in a discreet way, ensuring no harm would come to persons being held. A Crime response team should also be established within the company, usually consisting of the Security manager, general manger,HR manager etc. All of the team should be known to employees and readily contactable when needed. Duress codes should be put in place so the person being held can advise employers/alarm companies etc. that they are in a duress situation.
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A Spill too Far Why stricter control on oil spillages with a legally enforceable regulatory approach makes sense in Ireland By Stephen Dunne The RAW Group
Oil spills have been at the top of the international news agenda for the last few months as a result of the disaster in the Gulf of Mexico and whilst the bulk of the visible oil may be addressed in a relatively short period, the residual impact from the oil spill on the environment in the Gulf is likely to last for many years. Astronomical compensation figures are under consideration, with the cost to BP being suggested as in excess of $19billion. Acres of newsprint on the oil spill have brought this subject right back up to the top of the agenda. The domestic and commercial oil spills under discussion here are minor when viewed in a global sense in regard to the Gulf of Mexico spill, but there is no doubt that an escape of oil from a domestic oil tank can be an “environmental disaster� locally for those in the immediate vicinity of the spill, with water courses, land and buildings directly impacted for years. The typical cost of a spill can range up to 100,000 Euros and more, so it makes sense to ensure that there is appropriate intervention by qualified specialists. With over 52
1500 insured incidents occurring each year, the potential spend for an insurer with a sizable household account is not insignificant. The sensitivity of environmental issues in Ireland is likely to become more rather than less pronounced in the years ahead with potentially significant costs involved in dealing with pollution incidents. The key question for insurers covering damage
In Denmark all owners of oil tanks with a capacity below 6,000 litres, used for domestic heating have a strict liability where contamination occurred after 1 March 2000. caused by the escape of oil is whether to actively engage with the regulators such as the Environmental Protection Agency and encourage the setting of a sensible regulatory agenda. RAW are currently working with
regulators on a number of oil spillages in Denmark.The approach has been markedly different to that found in Ireland and the UK. In Denmark all owners of oil tanks with a capacity below 6,000 litres, used for domestic heating have a strict liability where contamination occurred after 1 March 2000. These strict rules on the responsibility of owners of private oil tanks are combined with a compulsory insurance programme. All the oil companies supplying heating oil have established a joint insurance scheme and all owners of oil tanks used for domestic heating with a capacity below 6,000 litres are automatically covered by the insurance scheme. Under such a scheme the strict levels of clean up that are required under the Danish legislation can usually be met. In reality, at present in Ireland, there is no dedicated regulatory regime to specifically regulate the identification and remediation of contaminated land. There is also a dearth of guidance available with respect to the appropriate level of clean up that is required for soils and groundwater and as a result, inappropriate clean up operations may go one of two ways, firstly cleaning up to very low levels resulting in excessive cost implications for insurers, or secondly, inadequate clean up resulting in ongoing liabilities for insurers with respect to unacceptable residual risks to policyholders and/or the environment.
It could be argued that the lack of clarity in the regulatory approach has resulted in these incidents being dealt with inappropriately and may have also resulted in a claims culture developing with vested interests high jacking claims and acting against the best interest of the property owner or insurer. Over the last 15 years there have been a number of high profile cases where the lack of clarity and strong legislation to guide parties resulted in cases being referred to the high court and significant legal costs incurred with compensation sought against insurers trying take a reasonable approach. RAW have always advocated the engagement of well qualified experts who have the practical experience of dealing with the impact of oil damage and are in a position to provide expert advice that can support an insurer in a market where there is limited regulatory guidance. Insurers and their appointed representatives need adequate expert advice early to mitigate risks and manage claims appropriately. Environmental experts should be able to assist in the apportionment of liability through the use of environmental forensic investigations and should also be able to provide appropriate advice with respect to the most cost effective clean up technologies. Through the use of in-situ remediation technologies and
using a risk based approach to clean up, very rarely should there be a need for large scale excavation, demolition and rebuilding in dealing with these incidents, and appointed experts should always be asked to provide robust options assessments when it comes to providing recommendations for clean up. There is a strong argument for a review of environmental legislation and the regulatory guidelines being over hauled, so that there are clear requirements as to what it deemed good practice for the restoration of property and its amenity. (For example: UK Environmental Agency Model Procedures CLR 11 and Guidance Procedures GPLC 1, 2 &3.) Perhaps it is time for insurers to sit down with the regulators to develop an approach which will provide clarity, with enhanced benefits to the environment and public health.
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By Brendan Reynolds Managing Partner Rits Information Security
The advance of technology, miniaturization, more powerful GSM networks and the implementation of high sensitivity GPS has prompted the development of a new breed of portable vehicle/asset tracking systems. The tracking devices for these systems are truly portable and will work anywhere in the world, which basically means you can now track anything, anywhere! In saying this when you ask most Corporate / Security /Risk managers about tracking devices their eyes normally glaze over as there are so many companies and devices now in the market place which normally carryout the same functions it’s hard to decide which service or product a company / organisation should use. One should keep in mind some basic questions e.g. what do I wish for from a tracking system to do / why do I need one and what is the level of risk to my product / assets. There may also be some insurance requirements to drive your tracking project. The best GPS Vehicle /Asset Tracking System for you is the one that provides 54
you with what you want, is affordable and is user friendly. Most of all that, it is linked to a credible response network with registered and certified channels to law enforcement agencies in the various countries that the assets would travel through. No point in receiving a tracking alarm in Ireland from an asset travelling through France and not knowing how to escalate your issue to the relevant authorities. So when I say can track anything, anywhere we should be aware that the integrated high sensitivity GPS ensures that these devices will operate in places where previous GPS units did not, such as in urban canyons, in natural canyons, under heavy foliage and even indoors. These compact devices can be easily attached to any tracking subject as they are so small and can utilize a magnetic
mount. The units have a long lasting rechargeable built-in battery for their own power source and an integrated antenna system and therefore don’t need to be wired in to anything else. They are highly reliable, completely independent and portable units with no installation costs. Because of the highly sensitive nature of the internal antenna these units permit installation in locations where a direct sky view is not actually available. This makes them particularly suitable for operation in and under vehicles. Some can even be remotely configured from a PC using a web site interface on the Internet. A web interface is also the normal way for viewing and monitoring the current location and status of the device and to look at historical data on when the unit (or vehicle) has moved, stopped, started and where.
"A Real Time vehicle tracking system allows you to locate a vehicle /Asset live by logging on to a website or other specialist software on your PC at any time of the day or night." Applications for a Portable GPS Vehicle Tracking System Vehicle Tracking is easy as these devices allow you to monitor the location of vehicles and other moveable assets of all kinds.
Asset Tracking by using the units hidden in valuable goods to track them when out for delivery or transfer. As devices are smaller and battery life is longer quite a number of these devices are not be used to combating warranty theft for controlled deliveries. Theft Prevention by using the tracking device to monitor the position of valuable items like cars, autos, vans, trucks, boats and trailers for long periods and be informed when they start to move. Covert Surveillance on-demand by quickly attaching units to targets, which can now be tracked in difficult environments. [National Law and EU legislation must be adhered too] New Business Concepts can be designed and realized because each unit is compact and totally self-contained. [Configuration for prevention of Fuel theft from Vehicles]
So what exactly is a GPS tracking system
A GPS Vehicle Tracking System uses the satellite-based Global Positioning System (GPS) to monitor the location of a vehicle/asset at all times and report this location to the vehicle’s / asset owner on demand
What is GPS Tracking?
All GPS tracking systems are based on the functionality of a GPS receiver, which can constantly determine it’s own position, by the signals it receives from satellites above it, which are in orbit around planet Earth. The receiver is a small box of electronics which can work out it’s location, speed, direction and time by measuring how long it takes for each signal to reach it from a minimum of three different satellites. The Global Positioning System (GPS) is a group of 24 satellites all around the Earth developed by the US Defence Department and currently managed by the US Air Force. The system was originally a military navigation system only, but was made available to everyone by President Reagan back in 1983. Since then GPS has become the standard system for all navigation aids worldwide.
When looking at engaging a tracking service or program another question that should be considered (do we need a passive or real time GPS Vehicle / Asset tracking system) Improvements in technology and reduced manufacturing costs have seen many new vehicle tracking systems coming on to the market. As a consumer this is excellent as it gives you a greater choice, but with that bigger choice can come more confusion often making it harder to make that final decision on what to buy. The best way to research a market like this is to look at what is already popular and selling well, because many will have already done the research on these items and made the decision on what is the best GPS vehicle tracking device or system. These makes it easier for you, but in the GPS vehicle tracking marketplace there is something you need to know which is fundamental to the choice that you will eventually make. Currently there are 2 types of vehicle / Asset tracking devices to look out for. These are Real-time and Passive. They have many differences.
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"A Passive GPS tracking system is nowhere as sophisticated as a real time system and because of this it is less expensive."
Real Time GPS Vehicle Tracking System
A Real Time vehicle tracking system allows you to locate a vehicle /Asset live by logging on to a website or other specialist software on your PC at any time of the day or night. Once you are connected to the Internet you will be able to view real-time information on the current location, speed and direction of travel of one or more vehicles /assets. This information will be displayed on maps to show you exact locations to within about 15 meters. Additional analysis functions may also be available but will depend on the software provided. Vehicle tracking devices which use real time technology will require a monthly subscription to use the service and this price will vary from company to company so shop around. Normally a subscription will be purchased along when you by the GPS tracking device. Real time GPS vehicle tracking is normally used by companies and fleet managers, but there are now some innovative solutions available to consumers and these are proving to be very popular. In many presentations covering logistical Security I have made the case that Real time GPS tracking provides the drivers and personnel handling valuable assets with an extra layer of protection from intimidation from crime groups that may be targeting the assets.
Passive GPS Vehicle Tracking System
A Passive GPS tracking system is nowhere as sophisticated as a real time
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system and because of this it is less expensive. Passive tracking devices are selfcontained compact portable units that are placed somewhere inside a vehicle or attached to an asset and which will record locations, movement and speed of the vehicle it is in. They are restricted on how long they can record data. This is not due to battery power but to the memory storage capacity of the unit. Again the units could be found by the use of detection equipment and removed by unauthorised personnel. To access and view the information they record you have to remove the unit from the vehicle/ asset connect it to your PC or laptop computer, usually through a USB port, and then download the data to you computer. Using software on your computer or via an Internet web site interface you will be able to view on a detailed street map where the vehicle / asset has been in intervals of probably about 15 minutes. Information on the speed the vehicle /asset has been travelling will also be available. Passive vehicle tracking systems are easy to setup / use and are perfect for parents who want to monitor the driving habits of there children.
Radio –Frequency Identification Technology What is it ?:This is the use of an object (typically referred to as an RFID tag) applied to or incorporated into
a product, animal, or person for the purpose of identification and tracking using radio waves. Some tags can be read from several meters away and beyond the line of sight of the reader. RFID automatically captures data on each individual container and can indicate container contents without ever having to open the container. This technology is also combined with software applications that collect, maintain, track and analyze the data and provide customized reporting of the location, status, and audit and maintenance history of each asset. Some of the Mobile phone companies use this form to monitor the removal of small pallets of products from delivery vehicles . To date this has been used mainly within a short range but in the future the use of RFID could be used for Sea container Security program sponsored by the Home land Security in USA which will include GPS wake up signal technology to activate I.D tags within containers. To finish when considering the use of any GPS tracking device or service one must keep in mind the amount of electronic jamming equipment that is currently avaible on the Global market which may be illegal in most EU countries but can be easily purchased by any person on the internet from various countries outside of the EU.
tion c e S y c n a t sul n o C d n a l e IOSH Ir is part of the world’s lenaadlsin,gwith
d sio IOSH Irelan alth and safety profes body for he members worldwide. f fully accredited consists o f services that have over 37,000 o cy Section n a lt u s n o C er a range
nch t. o off Ireland Bra ive experience, wh ’re getting the bes s u The IOSH n o y te ow ts with ex so you kn ensuring consultan ndards – ta s in ’ work by a rs rt e e b c t m e e e m r to m trust in ou ional conduct. ep public ss e k fe d ro n p a d ce an to gain n is te e p im a m r o ered Ou al c SH. Chart of technic IO ls f e o v le rs e h b hig evel em artered M ho have a degree-l h C e, re a ts ltan rs w experienc ted their fety consu d to those membe a a tr s s r n u o o m ll l A e de rde rofessiona hip is awa and safety and hav ur Initial P have special o members h h g lt u a e ro h th on in ants also eir peers qualificati ur consult dge to th o le f w o o e n k m o d skills an process. S ertise. ent (IPD) as of exp re risks to a r la u Developm out safety rance partic b a in s d n e o rn ti e a c u qualific ay be con higher ins rting ill health, ger, you m r po a o n p a s u s e m ri r in ju o cialise st to in e owner p s lo s s s e e y a in W s d . u e om uti s. tion As a b whether fr n criminal prosecu r legal and moral d , s s e in s u your b on or eve meet you t reputati ing you to lp e nch h y costs, los b Ireland Bra lth e yours k e li th s f e o s s e rs a e busin ral memb ty and He ered Safe s for seve il rt a ta h e C d t d c e the conta lf-employ Below are Section who are se y c Consultan rs. e n o ti ti c Pra IOSH fford CM li C l e a h Mic ection on, sultancy S n o Chairpers C h c n nd Bra IOSH Irela
Assure Health and Safety Consultants 9 Crann Ard Business Centre Fathard Road Clonmel Co. Tipperary t 052 27630 f 052 27631 safety@assure.ie Contact: Niall O’Donovan Astra Safety Management Ltd. 15 Hettyfield Douglas Cork t 021 429 4356 f 021 429 4333 m 087 411 7323 tnpierse@eircom.net Contact: Tom Pierse
Cill Dealga Safety 2 Bellview Court Kildalkey Co. Meath m 087 653 0434 sharonmulvey@ cilldealgasafety.com Contact: Sharon Mulvey Clifford Health and Safety/ Security Services 22 Idrone Close Knocklyon Dublin 16 m 087 257 5800 f 087 525 7580 michaelfclifford@gmail.com Contact: Michael Clifford
David Grundy Petra Red Island Skerries Co. Dublin m 087 236 6181 petrafingal@eircom.net Contact: David Grundy Malcolm Allan Safety and Training 47 The Green Lakepoint Mullingar Co. Westmeath t 044 934 7365 m 083 008 5155 allangreen@eircom.net Contact: Malcolm Allan
Worksafe Solutions 12 St. Patrick’s Court Patrick Street Kilkenny t 056 778 9240 f 056 778 9240 info@worksafesolutions.ie Contact: Lisa Carroll
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Accident
INVESTIGATION
By David Moore, Procurement & Health & Safety Officer, AXA Insurance Ltd.
Accidents are defined as unplanned occurrences which result in injuries, fatalities, loss of production or damage to property and assets. Preventing accidents is extremely difficult in the absence of an understanding of the causes of accidents. Herbert William Heinrich a pioneering safety engineer (1931) stated in his book (Industrial Accident Prevention, A Scientific Approach) that in a workplace, for every accident that causes a major injury, there are 29 accidents that cause minor injuries and 300 accidents that cause no injuries. This is best represented in what is known as the Heinrich Triangle.
4. T o comply with your legal requirement
Whether an accident involves major or minor injuries, structured approach is key proper accident investigation. It goes without saying that immediately following an accident that the correct medical assistance is provided for the injured person. The scene must be made safe and secured for investigation for example, switch off the power after an electrocution.
•A ccidents, where a person is injured at a place of work and cannot perform their normal work for more than 3 consecutive days. This includes road traffic accidents
Accident investigation is a process where we establish:1. W hat happened that led to the cause of the accident? 2. How did it happen? 3. W hat processes can be placed to prevent a reoccurrence of the accident? 58
5. A n initial investigation into the ascertain liability of a possible compensation claim The following categories of accident must be reported to the Health and Safety Authority ether by using their online system or by a manual IR1 form • All accidents involving fatalities
when driving or being pedestrian in employment •A ccidents involving members of the public related to a place of work or a work activity where a person requires treatment from a medical practitioner Accident Investigation should be regarding as a learning process and not a blaming exercise. This does not suggest that we do not hold those responsible for causing an accident. All accidents are caused by human error. Similar to a crime scene an area where
Accident Factors
Management
Enviroment
Material / Equipment
Task
Personnel
Heinrich Triangle.
an accident occurred should be preserved until such time the information of the area has been captured in the accident investigation. There are six steps to investigating an accident:Step 1 Secure the accident scene Step 2 Collect facts about what happened Step 3 Determine the sequence of events Step 4 Determine the causes and how it happened Step 5 Write the report Step 6 Recommend improvements
Writing your accident Report It is vital in an accident report that you open your report with an introduction of the description of the accident. You record the facts by taking statements from persons directly and indirectly associated with the accident. The process and the methodology are particularly important. It may seem
obvious but it is important to initially make an exhaustive list of the key personnel that are witnesses to an accident that are required to be interviewed and statements should be sought from these people. In some cases the obvious person with key information is omitted from this list. Stick to the facts and do not make any assumptions. Ask for clarification if you are unsure of some facts. Always record the relationship of the person you are interviewing, e.g. Courier that delivered the boxes or the First aider that attended the scene. The use of photographs and of sketches is a very useful tool but should be used sparingly to highlight a feature. In some cases there may be conflicting accounts by witnesses. These conflicts should be highlighted in the conclusion of your report. The factors of an accident can be summarised into the five categories using this simple diagram. It is important to determine the percentage of factors of the accident that you are investigating. This gives clarity to your report. Some questions you may wish to consider using these five categories are: -
Environment:Were there adverse Weather conditions? Were the lighting and the noise levels adequate? Were conditions favourable to good housekeeping?
Personnel: What levels of training are in place? Are there are any training records? What state of health was the person involved in accident. This includes stress, substance abuse, and personal circumstances. Was “horseplay� involved?
Material Was there an equipment failure? Are maintenance records available? Was Personal protective equipment properly used?
Management Were written procedures and direction given? Was there adequate supervision? Had a risk assessment ever been completed on this or related task? Were regular safety inspections carried out? Although many accidents are very tragic from human perspective, Accuracy and a thorough accident investigation is crucial to accident prevention.
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New Products Risk Manager
GSD Wi-Smart Prox-i Door Control
GSD Wi-Corporate Software Application
The GSD Wi-Smart Prox-i Door Control is a Zigbee wire free door control capable of reading MIFARE DESFire smart cards delivering the ultimate flexibility and security to the access control system. The GSD Wi-Smart communicates with the GSD WiCorporate Central Controller over a secure wire free network, with up to 128 bit AES encryption. Some of the Key features include; • Supports up to 30,000 MIFARE DESFire Smart Cards • Supports Mifare Slave Proximity Reader (Clock & Data) • Tamper protection extendable to Intruder alarm. • Full suite of features via GSD Wi-Corporate Software • 5 amp Relay • IP67 Indoor/Outdoor with Robust Polycarbonate housing • Flush or Surface mount • Break Glass Monitoring • 6 Inputs and 3 Outputs www.globalsecurity.ie
The Wi-Corporate Software suite recently launched to compliment the GSD Wi-Corporate Central Controller and Wi-Smart Prox Door Control product range. The software application is a very powerful installation tool for installers resulting in faster installation time, its intuitive user interface results in minimal training requirements for the installation engineer or the end user. Some of the Key features include; • Supports 2000 doors • Supports 100 Wi-Corporate Central Controllers • 30,000 Users • 30,000 Door Groups • 30,000 Time Zones ILUX-WPC48IR-650 from ILUX • Data Base Encryption Europe Ltd. • Local and remote Access Via TCP/IP True Day/Night, Externally Adjustable, Auto IR illuminator, • Unlimited Log and auto Back up Smart Bullet Camera. 1/3” Sony Super HAD Hi-Resolution • Input/Output mapping to CCTV and Lift control Colour CCD, 600TVL, 6-50MM Varifocal DC Auto Iris Lens, • Time and Attendance F1.4 D/N Lens, 48Pcs of High quality IR LED, Built in Service • E-mail reporting facility Monitor Port, Cable Managed Bracket, Weatherproof Housing (IP66) • Full reports in .pdf and .csv 0LUX (IR LED on) Ideal camera for Service Stations, Yards, Shops, www.globalsecurity.ie houses, Simple Installation. Contact: ILUX Europe Ltd., Tel: 071 96 21944 www.iluxeurope.ie
FREE iPhone App for ALL Osmosis DVR’s
Osmosis is pleased to announce that there is now a FREE iPhone App available for all of their DVR’s!
Essential
Milestone launches entry level video management software
Designed for small businesses, XProtect™ Essential is out-of-the-box IP video management software supporting up to 26 cameras and up to five concurrent users. This gives you immediate access to all the benefits of Milestone's open platform - true hardware and software integration independence to future-proof your investment - at a very competitive price. XProtect Essential offers unbeatable value by combining advanced video surveillance capabilities and ease-of-use. And the flexible licensing model ensures seamless upgrades and system expansion as your needs expand. GVD | making IP easy, is the only advanced certified distributor of Milestone in Ireland and is the Milestone UK & Ireland 2010 Regional Partner of the Year. Contact: GVD | making IP easy on 01 4659056 or www.gvd.ie 60
This will allow you to view live images and configure the DVR from your iPhone. Call 01 813 5580 for more details or email security@osmosis.ie www.osmosis.ie
Powerful, dependable, flexible... Exclusive. That’s the H+ Family of DVRs from ARTNIX • Easy Remote Access from any Mobile Phone • Easy Operation • Powerful Search Capabilities • N to N Mirroring • Built in Till Integration ... and a Whole Lot More Available from Condor Security Distribution Ltd. Cork: 021 4232942 / Dublin: 01 4097733
GJD GSM Autodialer Professional from Northwood Technology
Low voltage,12 vdc, Speech & Text Autodialer that makes use of your preferred mobile network (with the exception of 3 network) to call or text preprogrammed telephone numbers to warn of intrusion. www.northwoodtechnology.ie
COMELIT NEW STYLE 5 KITS
National Automation Ltd. are proud to introduce the new 3 and 4 family versions from the style5 Range Style5 is the kit that uses 5 wires and is available in the single-family, two-family and now also THREE and FOUR FAMILY versions!!! Flush-mounted and surface-mounted door entry phone external unit 3 push buttons for 5-wire kit Flush-mounted and surface-mounted door entry phone external unit 4 push buttons for 5-wire kit www.nal.ie
Genie launches Vandal Resistant Ruggedised PTZ Cameras
Genie CCTV have launched RAPTOR-37, a ruggedised vandal resistant PTZ camera with a 37x optical zoom and 12x digital zoom offering 550TVL resolution in colour and 680TVL resolution in monochrome.
Raptor boasts a vandal resistant cast aluminium housing with a host of features like a dual tilt mechanism, water repellent toughened glass, integrated wiper and a IP68 weatherproof rating, making it the ideal new choice for a wide range of external applications where physical abuse and hard environmental conditions are likely. www.geniecctv.com
SmartCom
Smart Monitoring has announced its plans to launch SmartCom. SmartCom is a Dual Communications device which connects to any intruder panel and transmits contact ID and SIA protocols. Not only will it alert Smart Monitoring when it loses either communications, but it can also detect the specific act of ‘GSM Blocking’, immediately issuing an alert. SmartCom also provides automatic polling with the monitoring centre to verify that all communications are in working order. To request a demonstration DVD or for further information contact 01 2575804 or sales@sml.ie
Stylishly Simple: ACTentry A5 audio gate and door entry system with intercom
Recently launched from Access Control Technology (ACT) Ltd., the ACTentry A5 is a gate / door entry system. It comprises of an audio entry panel with an integrated digital keypad, for authorised PIN access, and a hands-free intercom. The stylish ACTentry A5 is constructed of robust polycarbonate materials and has an attractive and modern finish. • audio entry solution with built in digital keypad • integrated entry panel makes installation and programming quick and simple • simple to use hands-free intercom solution • pin entry for authorised visitors • attractive, slimline, backlit solution with durable quality finish • suits private residences with automatic gates or small commercial properties Contact ACT sales: 01 466 2570 sales@accesscontrol.ie
GSD Smart Card Slave Prox Reader
The GSD Smart Card Slave Reader is a MIFARE DESFire 13.6 MHz card and fob reader, capable of reading all MIFARE cards and fobs. The reader will output the data in Clock & Data or Weigand format to any third party manufacturers control equipment, making it an ideal choice when upgrading from traditional card technology to secure MIFARE DESFire. Some of the Key features include; • Tri-colour LED indicates state • Audible indication of state • 2m flying Lead • Visually conforms with the GSD Wi-Smart Door Control • IP67 Indoor/Outdoor • Flush or Surface mount • Outputs card information in Clock & Data or Weigand format Contact GSD for full details on this product www.globalsecurity.ie
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Appointments & Recruitments RWL Logo_Tagline.pdf
GSD appoints Research and Development Technician Global Security Devices (GSD) is pleased to announce the appointment of Martin Fogarty to the position of R&D Technician. Martin joins GSD to support the R&D Team in delivering innovative hardware and software products to further strengthen the GSD brand within the industry. Martin, who has an Honours Degree in Electronic Engineering from Tallaght IT, has joined GSD as R&D Technician. Martin is responsible for supporting the hardware and software design team in continuing to deliver innovative new products. Martin's primary focus is quality control and liaising with the Production Department in new product introduction.
07/09/2010
14:27:21
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“Data + Security Specialists”
RWL Advanced Solutions are delighted to announce the opening of our new Security Division. As a result of this, we have appointed a number of new employees with many years experience in the Security Industry. Rita Balfe heads up this new Division as Business Manager. Rita brings 25 years experience and will be supported by Tracy Snell and Michael Crimmins.
Martin on his appointment said “I am delighted to have joined GSD at this time; it is a huge opportunity for me to join a company with such cutting edge technology and to be working with such a strong team who have vast experience within the security industry. I'm looking forward to a career with GSD and be part of the success story that has been GSD to date and going forward long into the future”.
To offer our new customers a complete nationwide service we have also opened our Cork Office with Brendan Hannon as Branch Manager and John Lynch has joined us as Area Manager for Munster.
Commenting on the appointment, Peter O'Connor managing director stated that; “Martin is a huge asset to GSD's R&D team and has the aptitude and attitude to become an excellent engineer within GSD”.
Please contact us at either branch for any enquiries you may have.
Head Office: Global Security Devices Ltd., No. 1 Turnpike Business Park, Ballymount, Dublin 22 Tel: +353 (1) 5242691 Email: info@globalsecurity.ie www.globalsecurity.ie
RWL Advanced Solutions Dublin Office: 01 4242414 Cork Office: 021 4316744 sales@rwlas.com www.rwlas.com
New Appointments Strengthen Technical Support Team Access Control Technology has strengthened its Technical Support team with appointment of two new Technical Support Representatives, Sean Kelly and Jonathan Murray. Sean is a graduate of NUI Galway where he completed a degree in Electronic Engineering. Following his graduation Sean worked in the Power Electronics Research Centre, NUI Galway. Jonathan Murray is a graduate of IT Tallaght where he studied Computer Science with his focus being on software programming. Jonathan has experience in programming in a number of different languages.
Services and Product Manager for ACT, commented that as the number of ACT access control systems being installed continues to increase these appointments will enable ACT to further improve the level of customer service offered to clients and the quality of the training courses being delivered.
The ACT products range from simple standalone readers to highly flexible solutions designed to meet the most demanding requirements of any size enterprise. The products will integrate with many third-party applications including card readers and databases. An (l-r) Sean Kelly and Jonathan Murray extensive range of access control Sean and Jonathan will be providing and audio-video door devices installers with hardware and software support over the from ACT are currently installed in government buildings, telephone. They will also work on the hugely popular major educational facilities, pharmaceutical organisations, ACT Installer Training Courses. Michael Moyna, Technical hospitals, prisons and retail chain stores. 62
Access Control Technology, Unit C1, South City Business Park, Tallaght, Dublin 24. t: 353 (0)1 466 2570 w: www.accesscontrol.ie
NATIONAL AUTOMATION Ltd.
NATIONAL AUTOMATION Ltd.
Specialising in Gate Automation – Access Control – Intercoms – Intruder Alarms – CCTV – Parking Systems – Traffic Barriers
Specialising in Gate Automation – Access Control – Intercoms – Intruder Alarms – CCTV – Parking Systems – Traffic Barriers
Now recruiting for Experienced Sales Executive for the Connaught and North Leinster regions Candidates should have a good knowledge of all the above systems. Please send your CV to jobs@nal.ie or to National Automation Ltd. 4055 Kingswood Ave. Citywest Business Park Dublin 24
Now recruiting for Experienced Trade Counter Person for our Citywest branch in Dublin Candidates should have existing trade counter knowledge, A sales background with the above systems would also be beneficial. Please send your CV to jobs@nal.ie or to National Automation Ltd. 4055 Kingswood Ave. Citywest Business Park Dublin 24
An attractive package is available to the right candidate An attractive package is available to the right candidate
Dublin: 01 4699115 Boyle: 071 9663893
GSD appoints Software Design & Development Engineer Global Security Devices (GSD) is pleased to announce the appointment of Abdul Muneeb Abbasi as PC Software Design & Development Engineer. Abdul joins GSD to further strengthen the engineering team with primary focus on developing the company's WiEnterprise and Wi-Corporate software applications, delivering true integration for security installers and end customers alike. Abdul joins GSD with a wealth of experience in designing and developing customer led software solutions for the financial, retail and time and attendance sectors. Abdul on his appointment said “I am very happy to be joining GSD at this time; I'm looking forward to developing even further their already strong product lines. GSD is a very innovative company with products unique to the security market such as the wirefree access control and wirefree Grade 3 Intruder; making it a very exciting place to work”. Commenting on the appointment, Peter O'Connor managing director stated that; “Abdul's appointment is testament to GSD's commitment in further developing our software applications to deliver installation companies with a one platform solution, building on our reputation as product leaders”.
Head Office: Global Security Devices Ltd., No. 1 Turnpike Business Park, Ballymount, Dublin 22 Tel: +353 (1) 5242691 Email: info@globalsecurity.ie www.globalsecurity.ie
Dublin: 01 4699115 Boyle: 071 9663893
GSD appoints Customer Support Engineer Global Security Devices (GSD) is pleased to announce the appointment of Aidan Giblin as Customer Support Engineer. Aidan joins GSD to build on the company's reputation of excellent support, Aidan's primary function is to assist Installation Company's pre and post installation with training and technical support on GSD's product range. Aidan, who has a degree in Electronic Engineering from the University of Limerick, has five years previous experience in this role with ACT. Aidan is responsible for full technical support on all GSD products which include Standalone Access Control, Wirefree Network Access Control and Wirefree Intruder alarm systems. Aidan will also assist on commissioning and site configuration on all GSD systems. Aidan on his appointment said “I'm delighted to join GSD, a company with such leading edge technology in the security industry, GSD have certainly taken traditional products in the industry to a new level with a fresh and innovative approach, I'm looking forward to working with the installers of the industry once again with such a strong product range”. Commenting on the appointment, Peter O'Connor managing director stated that; “Like most installers I am delighted to see Aidan back in the industry in a role he excels in. This is an important position in any company as customers are the life blood of any business”.
Head Office: Global Security Devices Ltd., No. 1 Turnpike Business Park, Ballymount, Dublin 22 Tel: +353 (1) 5242691 Email: info@globalsecurity.ie www.globalsecurity.ie 63
Will you be ready?
Ireland’s National Security Exhibition
Coming March 2011
Convention Centre | Citywest Hotel | Dublin 30th & 31st March 2011
www.isec.ie
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Outstanding Value! RF-Pack 1 RF-CW (RF Contact white)
SW-1070
RKP-SL
RF-PIR x 2
RF-Keyfob
RF-SABB
* RF-Pack 2 = RF-Pack 1 + RF-SABB + RF-Echo
RF-Echo
Safe & Secure
RF-Pack 2*
RF-CSW (RF Contact/Inertia Sensor, white)
HKC Ltd. Parkway Business Centre, Ballymount, Dublin 24, Ireland. T: 353 1 456 7007. F: 353 1 456 8332. E: sales@hkc.ie or visit us at www.hkc.ie
www.hkc.ie
Security
Wirefree Network Access Control System
World’s First Wirefree Grade 3 Intruder Alarm System
Seamless integration on secure wirefree network of Access Control and Intruder Systems Head Office: No. 1 Turnpike Business Park, Ballymount, Dublin 22, Ireland Main Office: +353 (0) 1 524 2691 Sales: +353 (0) 1 524 2690 Email: info@globalsecurity.ie UK Office: Centre Court 1301 Stratford Road, Hall Green, Birmingham B28 9HH, UK
www.globalsecurity.ie
Control Panel