Heroes in Plain Sight 2020

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Ochsner

FALL 2020

SERVE, HEAL , LEAD, EDUCATE AND INNOVATE

HEROES

IN PLAIN SIGHT Meet the frontline workers who are rising to an unprecedented challenge and ensuring the safety of our community


FOUNDATION BOARD PICTURED BELOW

D E A R F R I E N D S, This year has presented challenges unlike any other, not just for Ochsner, but for people around the globe. And while the struggle has at times been exhausting, it has also energized many members of our Ochsner community. I’ve seen the best of humanity during this crisis: neighbors and friends offering their help to ensure that patients and Ochsner team members are safe and cared for, businesses rapidly adjusting their models to offer solutions like masks, gowns and hand sanitizer to keep the public safe and healthcare professionals from every career path joining together and in many cases volunteering for redeployment to some of the hardest-hit areas. Yes, 2020 has been challenging beyond measure, but it is also offering inspiration and insight into what it truly means to be a hero. If you look at a crisis and think, “How can I help?” – then you are a hero, too. It is no secret that I am extraordinarily proud of my Ochsner family and of our Gulf South community. Thank you for all that you do and for what you mean to our patients. Thank you for being an Ochsner Hero. Warner L. Thomas President & CEO, Ochsner Health

Standing from Left: Calvin Fayard Chadwick Landry Dr. Joseph Dalovisio VM Wheeler Wilmer ‘Bill’ Freiberg Pamela Steeg Steve Nathanson Norris Williams John Kennedy Cliffe Laborde Seated from Left: Todd Johnson Desiree Harrison Tommy Coleman Miles Clements Warner Thomas Lee Giorgio, Jr. Tommy Fonseca Not Pictured: Gayle Benson Robert Boh Frank Dudenhefer Greg Flores Paul Flower Sarah Freeman Marcel Garsaud John Hairston Tara Hernandez Michael Maenza Karen Stall Catherine Burns Tremaine

Photo by Stephen Legendre

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OCHSNER EXECUTIVE LEADERSHIP Warner L. Thomas President and Chief Executive Off icer

IN THIS ISSUE

Robert Hart, MD, FAAP, FACP Executive Vice President and Chief Medical Off icer

Ochsner Heroes

Michael Hulefeld Executive Vice President and Chief Operating Off icer

Recognizing the dedicated workers from acros s Ochsner Health System who are leading the f ight against COVID -19.

Scott J. Posecai Executive Vice President and Chief Financial Off icer Pete November Executive Vice President and Chief Administrative Off icer Leonardo Seoane, MD, FACP Senior Vice President and Chief Academic Off icer Mark Muller Senior Vice President of Strategy and Business Development Michelle Dodenhoff Senior Vice President and Chief Development Off icer Jennifer F. Bollinger Senior Vice President of Consumer Strategy David M. Gaines Chief Executive Off icer of System Retail Services and Senior Vice President of Public Affairs Tracey Schiro Senior Vice President and Chief Human Resources Off icer David Carmouche, MD Senior Vice President and President of Ochsner Health Network and Executive Director of Ochsner Accountable Care Network

OCHSNER MAGAZINE Melissa Landry Editor Lea Witkowski-Purl Editor

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Care in the Time of COVID

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COVID -19 sur vivor and Ochsner patient Sabrina Hernandez shares her experience with battling the virus while pregnant.

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By the Numbers Impor tant coronavirus statistics and data.

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Heartfel t Thanks Honoring donors of all kinds who have helped f rontline workers with PPE, food, and resources when they needed it most.

RENAISSANCE PUBLISHING Topher Balfer Custom Publishing Editor Ali Sullivan Art Director

To support philanthropy at Ochsner, please visit:

giving.ochsner.org WE’D LIKE TO HEAR FROM YOU! PLEASE SEND COMMENTS TO PHILANTHROPY@ OCHSNER.ORG.

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Thank you for all your hard work and continued support of our patients, community and one another during this time.

– Scott Posecai, Executive Vice President and Chief Financial Off icer

While COVID-19 has presented unbelievable challenges, it has made clear the extraordinary passion and compassion that can be found at Ochsner every day. Here are just a few stories from Ochsner Heroes who have put their lives on the line to provide exceptional patient care and expressions of gratitude from leaders throughout Ochsner.

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The faith our community has in Ochsner and its people is amazing. Thank you for your support and trust.

– Leonardo Seoane, MD, Senior Vice President and Chief Academic Officer, Associate Vice-Chancellor of Academics

Clarissa Beau, Registered Nurse

Ochsner Medical Center – West Bank Clarissa works on the telemetry floor, where patients are often in critical condition and need constant monitoring and care. RNs in a telemetry unit must carefully review equipment and data to detect potential symptoms of distress or danger in a patient. Not only has Clarissa worked on the frontlines to care for COVID-19 patients, but she also tested positive for COVID-19 and reported back to work as quickly as possible. “Having to get tested, stay at home from work on quarantine leave, receive a positive result, isolate myself in a room away from my family, wear a mandatory mask for 14 days and then report back to work to care for

COVID-19 patients again had me quite fearful to return,” Clarissa says. “But that feeling didn’t last long at all. Once I realized that these people are sick and we are needed on the frontline, I was ready to get back to doing what I love: caring for my patients! “I can give my patients hope and words of encouragement after going through a similar experience,” she says. “Even though I wasn’t hospitalized or on oxygen, the thought of having COVID-19 was scary enough. I can relate to the feelings and emotions they are having. What I love the most about my job is that I listen to my patients, I am kind to my patients and I build relationships with them. I am grateful and proud to be a nurse and to be a blessing to my patients when I can. This is what I do!”

If Ochsner is only as strong as our people, then I have no doubt we can withstand any test. Thank you to our f ront-line heroes for your dedication, your leadership and your relentless efforts to provide extraordinary care.

– Tracey Schiro, Senior Vice President of Risk Management and Chief Human Resources Off icer

There are no other words to say than thank you. Thank you to our community and thank you to our team.

– David Carmouche, President, Ochsner Heal th Network, Senior Vice President, Community Care, Executive Director, Ochsner Accountable Care Network

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Bola Adeyemi,

Infection Control Specialist Ochsner Baptist

Bola is part of a team that helps educate staff on personal protective equipment (PPE) best practices. Her supervisor, Alyssa Weinstein, says, “Bola came back from maternity leave just a few days before New Orleans reported its first case of COVID-19, a great time to get back into infection control! She has led staff through the waves of change that have come with COVID-19. She spends all her time on the floor educating staff on best practices for preventing infection while preserving PPE stock so that staff will remain protected through the duration of the outbreak.” Bola says she’s proud to see frontline staff fighting the spread of the virus and is honored to make a difference by ensuring everyone is supported and has the supplies they need. “On a typical day, my job encompasses surveillance of infections,

education of employees and rounding to ensure compliance with infection control guidelines,” Bola says. “Seeing patients come in and go out of our hospital without acquiring infection is a great joy of my job. Over the last couple of weeks, I have had the privilege to be part of the team responding to the COVID-19 pandemic. I became involved in incident command and helped guide the appropriate use of PPE. Being a good support to the frontline staff at a time like this is an opportunity I cherish. “I am so fortunate to work with such an outstanding team that ensures our employees’ and patients’ safety,” she says. “I could not be prouder to be part of the great team at Ochsner Baptist. Together, we will overcome. One love.”

Alicia Dean, Nurse Manager

Ochsner West Campus - Rehab Building

Alicia is one of many Ochsner Heroes rising to the challenge by taking on critical new roles and responsibilities. As a magnet program coordinator, she worked with Ochsner colleague Kim Russell to arrange staff meals and spent time providing nursing support on COVID-19 units. Denise Hancock, director of Nursing Professional Development, says that Alicia is now leading a new postacute COVID unit. “Alicia is leading a whole unit full of nurses who came from the clinic setting, and has gone above and beyond to help them adjust and to be onsite supporting the team,” Denise says. “She is amazing.” Alicia says, “We were all thrown together with different clinical experiences, none of which was related to where we are now. But we are learning together, and we became a team with incredible attitudes and spirit. I have personally learned to lean on others when needed and to recognize that some of my greatest strengths are being used every day — and sometimes those strengths are my weakness. We all need to breathe deeply more often!! I am so lucky and proud to be allowed to lead this incredible group.’’

I a m b e y o n d p r o u d o f t h e O c h s n e r H e r o e s w h o s e r v e o u r c o m m u n i t y. Their selflessness and resilience is astounding. – R o b e r t H a r t , M D, Executive Vice President and Chief Medical Off icer

Mark Mulvihill,

Purchasing Coordinator Ochsner Medical Center on Jefferson Highway

Meet Mark Mulvihill, who lives and works by the motto, “Patients first.” “Mark has worked many days of 12-15 hours to ensure that the respiratory therapists have equipment that is ready

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to rock and roll,” says Jackie Odom, Director of Respiratory Therapy. “If a vendor is slow to get us the needed supplies, he is quick to tell them that ‘it is not about us, it is about what our patients need to get better.’ He is also very mindful of the cost of healthcare and ensures that we are not causing undue waste in our department. Since

Mark has been with us, we have been able to streamline our equipment and supplies to the minimal need. He is our class clown also. There is not a day goes by (good or bad) that he doesn’t lift our morale by making us laugh. I cannot thank him enough for coming to our department and joining our RT team.”


Hannah Bryant, PPE Liaison

Ochsner Medical Center – New Orleans Hannah was redeployed from her job as administrative assistant for Inpatient Rehab Services to become one of the first

PPE (personal protective equipment) liaisons. “At first, I had no clue what this role would entail, but I knew that I was willing to do my part and help in any way that I could,” Hannah says. “This role is new and ever-evolving as PPE needs evolve. In this role, my purpose is to make sure that units have the PPE that they need so that they can have peace of mind while doing their jobs! I collaborate with other PPE liaisons, the Central Supply Team, the units as well as Infection Control to create a process where everyone is getting the PPE they need. Being one of the first PPE liaisons, I also train and mentor new ones that join the team, which is also fun. We

have a great team now, and I couldn’t be more happy to work with them!” In addition to being an Ochsner Hero, Hannah is also pursuing her MBA at Tulane University. “We love Hannah!” says Karen Perine, Hannah’s supervisor. “She is well on her way to developing a really big name for herself in the future!” “At first, I was unsure of how big of an impact I would make in this position, but I have learned that we are making a big one,” Hannah says. “Sometimes you do not think of all the different moving parts that are required to give patients high-quality care. Supporting all the disciplines and making sure that they are properly protected is rewarding.”

It is no secret that the Ochsner community is resilient. It’s been inspiring to come into an organization that so quickly mobilizes in a crisis and poises itself not only to provide exceptional and high-quality care, but also to be a leader in innovation. – D e b o r a h G r i m e s , R N , J D, M S H Q, Vice President, Chief Diversity Off icer

Aaron Rhodes, Physical Therapist Leonard J. Chabert Medical Center

Aaron is part of a passionate team that puts patients first while demonstrating teamwork and compassion. He is also a mentor to physical therapy students. Aaron’s supervisor and manager of the rehabilitation unit, Johnrocco De Lara, says, “On the onset of the COVID-19 pandemic, Aaron was not only working with his patients but also as a clinical instructor to a physical therapy student. The students were on their last week of clinical rotations to finish their schoolwork for graduation when we were told all ancillary and medical student clinical rotations needed to be suspended for the foreseeable future. Aaron realized the impact this had on his student, and he helped coordinate with our clinic, the student and their school to assist his student in getting their clinic hours finished. “Additionally, when we started seeing

the influx of COVID-19 positive patients being admitted, Aaron approached me and said that if our team got clearance to see the patients, he wouldn’t mind being the therapist to be embedded in the unit,” Johnrocco says. “He told me that instead of assigning the patients to another therapist in the unit, he would volunteer. He said he knew it would help his co-workers feel better since some of the other staff had small kids to go home to, and he knew his teammates were nervous and stressed about the possibility of stepping into this unknown and high-risk area. In fact, a physician commented that while other people were trying to find reasons to be away from the unknown, Aaron was trying to find ways to be in the heart of it and be part of the care of the patients. “Aaron worked diligently with the physicians and nursing staff to identify patients who would benefit from our services,” Johnrocco continues. “He

understands the possible difficulties the patients will encounter during their recovery in the hospital and also the roadblocks the patients will encounter once discharged from the hospital. He understands the importance of his role in helping make life a little better not only for his patients but to his nursing colleagues with regards to the needs of the patients.”

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Thank you for the dedication, the selflessness and the commitment to h i g h - q u a l i t y p a t i e n t c a r e e a c h o f y o u h a s s h o w n t h r o u g h o u t t h e C OV I D -1 9 crisis and thank you for continuing the battle with us until it is won.

– Michael Hulefeld, Executive Vice President and Chief Operating Off icer

Marion James “Jamie’’ McCraw Registered Respiratory Therapist Ochsner Medical Center – New Orleans After working in sales for several years, Jamie returned to school for a second degree in respiratory therapy. His wife, Tara Thomason McCraw, is understandably proud

Kendra Lampton

Patient Care Technician Ochsner Medical Center – Gretna

Kendra Lampton is an Ochsner Hero who can always be counted on to lend a helping hand and offer a smile. “While we try very hard to cluster the care for these COVID patients, Kendra still continues to make hourly rounds on them,” says RN Amy Finnegan. “She is a true leader, and I believe that she should be recognized for her continued hard work.” Clustered care, Amy explains, is a system of organizing and consolidating tasks for the sake

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of him and says that Jamie started at Ochsner about a year and a half ago. “Jamie wanted a career with stability that he could be proud of, where he felt he was truly making a difference. He even took a pay cut to do so. He works a minimum of four days a week and leaves our home on the Northshore at 5:30 a.m. and gets home from work at 8 p.m. or later.” Tara says that Jamie recently got a second-degree burn in a small accident at home that required a trip to Ochsner Urgent Care. “He went to work less than 12 hours later and worked 8 out of 10 days, and he has been working tirelessly most days on COVID-19 positive patients in the ICU/CCU. I’m amazed at his

of efficiency, promoting sleep and rest in patients, and limiting exposure. She says that despite this, Kendra often goes the extra mile by performing care checks outside of the set schedule. “Kendra gowned up many times and spent hours feeding many of my patients and listening and addressing their needs. She assisted with bathing and so many basic needs of these patients that would now be clustered into care. She continues to provide the best care and does it with a smile on her face. Even through her PPE, I could see the smile in her eyes. The patient care technicians

perseverance.’’ Jamie says he is truly humbled by his wife’s nomination to be an Ochsner Hero. “During my short time at Ochsner, I have developed some special bonds, and every smile is so inspirational,” he says. “Ochsner has some truly remarkable people, and I’m blessed to have the opportunity to collaborate with extremely gifted individuals every day. I am in such awe of the selfless passion from so many that it motivates me to make a difference. I find tremendous joy witnessing patients overcome insurmountable obstacles and regain hope. Even if my role is small or goes unnoticed, I am driven to be a part of this journey with you all.”

are the assisting hands of nurses, and Kendra deserves to be recognized for her compassion and dedication.”


The Ochsner team never fails to rise to the challenge, whatever it may be.

– Mark Muller, Senior Vice President of Strategy and Business Development

Dominic Carollo, MD Anesthesiologist Ochsner Medical Center – New Orleans

Dr. Dominic Carollo, one of the first to volunteer to work in Ochsner’s COVID-19 unit, is an extraspecial Ochsner Hero: He is back on the job after falling ill with COVID. “It was important to me to get back because every COVID shift that I could work is one less exposure for one of my colleagues,” he says. “If I can help just one of the other staff members not get sick, it will be worth it. I am blessed to do this work.’’

Dr. Carollo started feeling sick about five days after he started working nights in the COVID unit. “I was extremely sick for three days with fever, myalgias (muscle aches) and cough. I returned to work as soon as I was eligible.” Dr. Carollo praises Ochsner’s anesthesiologists and all members of the anesthesia department, who “have been integral in staffing the five COVID ICUs.’’ “My insights into being on the COVID unit relate to how awesome the teamwork has been amongst the different specialties,” he says. “One day, the team is an ENT, colorectal surgeon, a critical care surgeon, three residents and an anesthesiologist. The next day, it could be a neurosurgeon, orthopedist, a critical care anesthesiologist and three residents. The amount of teamwork and comradery that comes from us having to cross our normal specialty lines will only improve Ochsner’s overall care in the future.”

Catherine Smith, Registered Nurse Flight Care - Rescue ONE

Our Ochsner Heroes will not soon be forgotten. We are for tunate to have an incredible group of #OchsnerHeroes across our system, going above and beyond their call of duty to put our patients f irst and support our f rontline teams. Their response to the call, as we have faced this pandemic in our community, will live long in our memories.

This Ochsner Hero actually flies! Catherine is Ochsner’s current Nurse of the Year, and when she isn’t fulfilling her role as flight nurse, you can find her serving in one of Ochsner Medical Center’s many ICUs or on the Rapid Response Team. “In 1859 Charles Darwin published the ‘Origin of the Species,’ outlining the biological need for adaptability and change,” Catherine says. “It was in these writings that he famously proposed, ‘It is not the strongest of the species that survives, nor the most intelligent. It is the one that is most adaptable to change.’ One of the faithful mantras of our U.S. Marines is to, above all, maintain the ability to ‘improvise, adapt, and overcome.’ We, as a species and as healthcare professionals, have recently been faced with an age-old challenge: adapt or fail. “Dear COVID-19: I accept your challenge,” Catherine continues. “I accept on behalf of nursing, healthcare and humanity. As a critical care nurse, failure is not an option. We joined this profession for this exact reason, to be challenged. In fairness, you have proven quite the adversary. You are indiscriminately ruthless and undoubtedly merciless. However, you’ve chosen the wrong battlefield. What you failed to realize when you began this war is that we have always been ready for you. With every patient and every day, we have been training for this mission. We may not have all the supplies we thought we would, nor the organizational structure to revive all our wounded, but what we do have is unmatched fortitude. We have emotional Kevlar and teamwork beyond anything you can imagine. We are compassionate, innovative and tenacious. We are here, and we are adaptable. You will not win. See you on the front lines.”

– David Gaines, Senior Vice President of Public Affairs and Chief Executive Off icer, Ochsner Health and Wellness Solutions o c h s n e r. o rg

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Sabrina and Thomas Hernandez with their new son, River Jean Hernandez, at the Ochsner Baptist NICU. Photo provided by Sabrina Hernandez

Care in the Time of COVID Sabrina Hernandez shares her experience with delivering a son while sick with the novel coronavirus By Topher Balfer

A diagnosis of COVID-19 comes with its share of anxiety and uncertainty for even the healthiest of individuals, but for Sabrina Hernandez — who is asthmatic and, at the time of contracting the virus, was seven months pregnant — the stakes were even higher. As soon as the pandemic started to spread across the country in early March, Sabrina and her husband, Thomas Hernandez, fell into a new routine that would minimize Sabrina’s time outside their home. She was able to work remotely, and Thomas handled all the household errands. The only place Sabrina traveled was to and

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from her aunt’s home to drop off her oldest son for daycare. It seemed a relatively low-risk arrangement; Sabrina’s aunt has multiple comorbidities for COVID and was exercising extreme caution as well. “We live in a very small community, and my husband and I thought it would be safe if I only went to my aunt’s house to drop my son off and pick him up daily,” Sabrina said. “But on Monday, March 23, my aunt called me to ask if I could keep my son at home since she was having trouble with her allergies.” Later that weekend, Sabrina’s asthma also took a turn for the worse but, like her

aunt, she initially chalked it up to allergies. However, her symptoms continued to worsen, and Sabrina soon realized what she was experiencing wasn’t like her previous asthma attacks — instead of concentrated flare-ups, this was “a prolonged inability to breathe efficiently.” Sabrina met with an allergist, who screened her for COVID and found that no other symptoms were present. At the time, rapid tests were not available, so Sabrina’s allergist modified her allergy and asthma medications and sent her home. “By March 24, I had stopped being able to keep water down and was running


River Jean Hernandez photographed by Jennifer Daigle, friend to the Hernandez family and owner of Deja Vu Photography

a low-grade fever at night, along with the worsening breathing,” Sabrina said. “I only felt relief when taking albuterol treatments, and due to my pregnancy, the dosage and timing of the treatments were limited. I messaged my allergist, who told me to call my GP. I did her one better and called both my obstetrician and GP, who both demanded that I be tested for flu and COVID.” Sabrina isolated herself in her bedroom while she waited for results, her condition worsening all the while. Nearly a week later, she learned that she’d tested positive for COVID-19, and her obstetrician urged her to visit Ochsner Baptist right away. On the drive over, Sabrina called her aunt and informed her of the results. Later, after all that ensued in the coming days and weeks, Sabrina would learn that her aunt and several other immediate family members also contracted the virus, though none of them required hospitalization. “Within hours of arriving at Ochsner, I had to be intubated,” Sabrina said. “I confirmed who my emergency contact was and texted my husband to tell him I wouldn’t be able to talk because I couldn’t breathe. From the moment I was intubated, I was not involved in my care.” Sabrina’s survival — and the survival of her baby — suddenly rested in the hands of her doctors and her husband, who had to make decisions for her as Sabrina’s care team attempted to get her condition

and blood pressure under control. Stabilization efforts continued for a week without effect. On April 9, Dr. Joseph Biggio, Jr., System Chair for Women’s Services and Maternal Fetal Medicine at Ochsner Baptist, advised Thomas that the best route forward was to perform an emergency C-section on Sabrina. “Dr. Biggio explained to my husband that taking the baby would be best for both of us,” Sabrina said. “He said that all his colleagues agreed that once the baby was out, the mother improved. My husband gave them permission to do whatever they needed to save both my baby and myself.” The emergency C-section was performed that day, and just as the care team anticipated, Sabrina woke up the next day feeling better than she had in a long time. “I wasn’t out of the woods, but the scariest part for my family was over,” she said. What followed were several weeks of recovery for both Sabrina and her “miracle baby” River Jean Hernandez. Sabrina and Thomas were able to video chat once she was awake, and upon her discharge at the end of April, they rotated visits to the NICU to spend time with River. By that point, their son was a month old and had never met either of his parents. At the time of delivery — 11 weeks early — River weighed only three pounds, but

Sabrina said her doctors and nurses made her feel so safe and secure that she never had to worry about her son’s well being. “River is doing amazingly well, and is almost 8 pounds,” Sabrina said. “His success is mostly due to the amazing care he received at Baptist. I am sure of that. The NICU nurses were absolutely wonderful. We are still in touch with them every day. They were the most helpful and wonderful caregivers. I’ve often told people that with all the issues we went through, I never worried about who was caring for my son. I knew, in my soul, that he was in the best place.” Of course, the path forward was not without additional challenges. Sabrina learned that her mother passed away the same day River had been born, a fact her husband and care team withheld at the time so as not to cause additional duress while she recovered. Sabrina continued to experience fatigue and muscle weakness once she returned home, making the hourlong trips to the hospital even more taxing. However, there’s a light at the end of the tunnel. River went home with his family on May 31, and both Sabrina and Thomas are looking forward to a happy, healthy life with their children. It might seem difficult to be optimistic after such an arduous period, but Sabrina said the experience has shown them just how resilient and united her family is. For teaching her that, she said the team at Ochsner Baptist can take full credit. “Thank you for waking up everyday and putting yourselves on the frontlines and taking care of families like mine,” Sabrina said. “Thank you for caring for me, not just physically, but spiritually and mentally. Thank you for sending me back to my husband and sons. Life has forever changed whether we wanted it to or not, but thanks to you, I can go through it with my family together. I am forever grateful to the staff at Ochsner Baptist. Our city is lucky and blessed to have you caring for us. Thank you, thank you, thank you.” If you would like to support the Pandemic Response Fund at Ochsner Health, please visit ochsner.org/heroes .

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Ochsner Stats on Coronavirus Data current as of October 8 , 2020

5,300+

inpatients treated Gloves used

47 M + 450,000+ Tests completed

Meals donated

30,000+ Gowns used

8 2 0 k+

190+ Masks used

ICU Beds Created

3.4M+

Thank you to the community members who have offered such an outpouring of suppor t. The effects have been fel t throughout Ochsner.

– Pete November, Executive Vice President, Digital Health and Chief Administrative Off icer

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Thank you to our in-kind donors Without the resilience, strength and support of our community, the work we do would be impossible. Your constant generosity and offerings of kindness have allowed us to deliver the highest standard of care when our f riends and neighbors need us most. To the donors listed here, and to anyone who has shared resources, supplies and words of encouragement, we offer our sincerest gratitude. Together, we are stronger. 100 Man Hall

Ballard Brands

The Abraham Family

Andy Baltz

The Academy of Sacred Heart

Julianne and Donn Barclay

Councilman Dean Adams Adams and Reese LLP Pastor Jay Adkins, First Baptist Church Westwego Aflac Dr. Miguel Aguilera and his Hogs for the Cause TeamDeswine Intervention AHG Services

Barco Dr. Stephen F Bardot Kyle Barron Dr. Bridget Barthemy The Basketry Baton Rouge Labor and Delivery Unit Leann Baty Bay Ratz Marching Battery

The Al Copeland Foundation Bayer Alford & Associates

Bayou Caddy Trucking

All Star Automotive

Bayou Home Health

State Senator Bret Allain

Beacon of Light Church

Allstate Insurance

Justin Becker

Amedisys Tender Loving Care

The Beistle Company

American Furniture and Creole Tomateaux Amite Baptist Church Alison Andrews Anonymous

Belle Reve New Orleans Bellegarde Bakery Councilwoman Wendy Benedetto Mary Beth Beninutti

Dwayne Boudin, with Alpha Rental

Chamberlain College of Nursing

Godfrey and Karen Boudreaux

Allison Champagne

Bourg Supermarket

The Champagne Palace

CRC Global Solutions CRC Trucking Creative Film Connections Creole Cuisine Restaurant Concepts

BR Answer The Call

Checkers and Rally's

Bra Genie

Checkers Drive-In

Crescent Dental in Lockport, LA

Mike and Shellie Brandstetter

Wei Chen

CSRS, Inc.

Elmer's CheeWees

Chik Fil A

Dr. Jose Cusco

Phylis Embrey

Zora Christina

Kyle Custer

Emeril's Restaurants

Christopher Cazenave

The Cvitanovich Family

Janet Emig

Church of the King

CVS Pharmacy

Encompass Home Health

Churches Chicken

Dagates Marine

Entergy

Denise Chutz

DAK America

Brother's Chicken

Ziggy Cichowski, Maple Street Patisserie

Dat Dog

Environmental Safety & Health Consulting Services, Inc.

Taylor Broussard

City Café

Brene Brown

City Greens

Representative Chad Brown

City of Kenner Fire Department

Bud Breaux BREC Drew and Brittany Brees Hope Breland Leslie Brennan Brother Martin High School

Stephanie Brown Buddy's Built Bar Chantelle Bunch

City of Kenner Police Department Esther Clement

Crescent Crown Distributing

David Nerman Emery Studio Cole Adams Davis Doug Davis, with The Shack of Houma Virginia Davis Deanies- Bucktown Dudley DeBosier Delgado Community College

Lori Ansley

Alex Bennett

C&S Carryout of Vacherie

Clifton Brown and The Rusty Bucket Band

Anytime Fitness

Sarah Bennett and Ty Gose

Café Rani

Erica Clotz

Dain Detillier

Apple

Kathryn Berrigan

The Cajun Army

Digital Printing Lafayette

Archbishop Chapelle High School-St Joseph Alter Committee

Aimee Berthelot

The Cake Shop

Coast Electric Power Association

Bertinot's Best Bakery

Camellia Beans

Bethany Church

The Camellia Grill

Better Together Baton Rouge

Cameron, a Schlumberger company

Dr. Devinder Bhatia

Yolanda Burst

Clif Bar

Coca-Cola Come Back Inn

Depcom Power Lauren Deroche

Dirt Cheap District Donuts

Brian Connell, DDS

Divine Mercy Church Parish, Kenner, LA

Conrad Industries, Inc.

Dollar General

Capital One

Contraband BBQ Team

Dr. Scott Domingue

The Big Chill

Capitol City Produce

David and Judy Cook

Dominique's Bistro

Big Ez Seafood

Torrie Carpentar

Dr. Denrick Cooper

Domino's Pizza

Leslie Bissell

Lori Carter

Alex Doubleday

Bistro Byronz

Mandy Caruso

Rhonda and Anthony Cooper

Blackie's Seafood Restaurant

Casa Maria Mexican

The Blake At The Grove

Castalano’s

Blue Bell Creameries

Cat Hospital of Metarie

Aucoin Hart Jewelers

Bob’s Heating, Air Conditioning, & Electrical

Catholic Charities Baton Rouge

Audiology Ochsner Covington

Boh Brothers Construction Co.

Abby Cefalu

Audubon Care Homes

Bon Temps Cookies

B&G Food Enterprises LLC

Jefferson Parish Councilman Deano Bonano

Carl Arredondo Eric Arvidson Ascension of Our Lord Catholic School Ashley Bennett DeJean Foundation Associated Branch Pilots Lezel Atkins Atomic Burger

Reggie Bagala, Louisiana State Representative

Dr. Gary Bonfante

Bailey's Andouille

Bosco Brothers

Dr. Lisa Baldridge

Boucherie

East Baton Rouge School System

Karol Bowman

Anvoi Hospital

Kathleen Armoney

Earthsavers Spa & Store

Trist Cheerleading Coach Sarah Chapman

Benjamin Franklin High School

Glen Armentraut, Owner of Loaves of Love

Earle Brown Music Foundation

Central City BBQ Central Catholic High School Key Club Centurion Service Group Dr. George Cerniglia Shourjo Chakravorty and Michael Tucker

Shirley Cooper Copeland's Cornerstone Cornerstone Ministries Jean Cortazzo Council of Catholic Women at St. Hilary of Poitiers Catholic Church The Country Club of Louisiana Cradle to Crayons Crave Crazy Carl Fireworks

Dow Dow Chemical Lee and Christy Dragna Drago's Seafood Restaurant Drusilla Seafood Savanna Duckworth and Joe Wescovich

The Edwards Family Rachel Egge Elfrid Payton Foundation

Eustis Mortgage Everyday Medical ExxonMobil F3 Nola Face and Body Advances Aesthetics Fanatics Dr. Diana Farge Farm Bureau Fat Boy's Pizza Lauren Faust Robert Faust Faux Pas Prints Feed the Frontline Feeding the Bayou Feetures Senator Big Mike Fesi Firehouse Subs First Baptist Church First United Methodist Church of Thibodeaux Councilwomen Julia Fisher Lauren Fisher Folgers Coffee Louisiana State Representative Bryan Fontenot Ford Motor Company

Barry Dufrene

Libby Foret

Dufrene's Heating and Cooling

Thomas Fox

Rebekah Dunbar Reggie Dupre Jr. Eagle Industrial Equipment Inc.

Larry and Mary Kay Frederick Fred's Bar & Southern Marsh French Press Fresco Café and Pizzeria

o c h s n e r. o rg

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It has truly been an inspiration to see the generosity of our community during this healthcare crisis. I have been deeply touched by not only our donors’ willingness to give, but also their consistent efforts to reach out with words of kindness and creative solutions.

– Michelle Dodenhoff, Senior Vice President and Chief Development Off icer Fresh Hibiscus Tea LLC Friends of Tony Clayton, LLC Frost Stop of Houma Greg Fruge Frutta Bowls Fueling The Fight Fuji Hana Aaron Gailmore with Brass Roots Foods Gallagher Galliano Restaurant Daniel and Amy Garner Gatorade Gattuso's Shirley and Kenneth Gaubert Sheryl and Wade Gauthreaux Jeremy Gelbwaks

Happy Gowns for Joyful Hearts Happy Italian Pizzera Harbor Freight Harvard in Tech Hattie Watts Elementary School Jaxson Hayes Healing Place Church Healthy Blue Father Timothy Hedrick Help Dat Foundation Tyler Ross Henderson State Representative Charles Henry Tara Hernandex

Gerald's donuts

Hibernian's of St. Bernard Parish

Shane Gerdes

Ann Hitt

Rob Gerhart

Holy Cross Class of 1970

Gills Crane Services Inc.

Holy Family Knights of Columbus Council 9933 & Ladies Auxiliary

Mike Ginart Girl Scout Troop 40033 in Waggaman

Rosemary John John Curtis Christian School STEM Club John Deere Shelly Johnson Johnson Controls Fire Protection

Lafourche Parish School District

Mississippi Homecare

Michelle Lovitt

Mississippi Power Company

Low Cost Vet Center

Mitchell Distributing

LSU Department of Interior Design

Moby’s Bar and Grill

LSU Volleyball team W. Lucas Luminous Device Technology Lusher School Yufeng Ma

Mockingbird Café Mockler Beverages Nicole Moity Joe and Denise Montalbano David Moors Dr. Jorge Morales

Lafourche Parish School System Nurses

Mahony's Po-boys

Rosie and Clint Morgan, with Power Torque Services, LLC

Main Squeeze Juice Co.

Morgan's Restaurant

The Lakehouse

The Manning Family

Vanessa Motta

Lakeside Hospice

Manning Lumbar and Marine

Motta Law Firm

Dr. and Mrs. Barry Landry

Candace Macaluso

Aruna Moudgil

Jolie Pearl Oyster Bar

Bob Landry

Maple St. Patisserie

Josh Jones

Chadwick Landry, founder of Lymphomaniancs

Marathon Petroleum Tiffany Marcel

Jill Landry

Mardi Gras World

Mulberry Baptist Church/ High Five

Sam Langberg's Family

Margin Recovery

Holly Mule

Laris Insurance Agency LLC

L.J. Martin

Murphy Law Firm

L'Auberge Casino

Jennifer Martinez and Friends

MW Drapery Design

Jones Creek Business Group Cam Jordan Dr. Shobha Joshi JTP Plumbing Kevin Judd Justine K&B Industries Katie's Restaurant Kelley's Village Inn Kemm's Ice Cream Kenner Discovery Daisy/ Brownie Girl Scout Troop 41118 Kenner Rotary Club Dr. Sammy Khatib

E. Grier de Laureal, MD Laurel Street Bakery Lazy Magnolia Brewery Janice LeBlanc

Martinez Refining Company Mary Kay Kenneth Matherne

Mount Carmel Academy Mrs. Dee's Sweet Sensations

Mystic Krewe of Nyx Napa Nasir Ali

Matrana's Produce

Steve Nathanson and Kathy Nathanson

Mawi NOLA

Nathanson Energy

Max Well Restaurant

Shannon & Lauren Navarro

Brianne Mayes

NCIS Catering

McClure's BBQ

Dr. Zola N'Dandu

Lifeflow

Kareena McCoy

Garrison Neill Terri Nelson

Jarus Leblanc Chun Lee Legends Sports Bar Liberty Steak Company Liberty Storage

Home Depot

Khoobehi & Associates

Honey Baked Ham

King of Wingz

Lighthouse Community Church

Carlie Mccrary Dr. John McCrossen

New Horizon Church

Hope Church of Lafourche

Kitchen Table Cafe

Lillette's Bakery

McDonald's

New Life Community Church

Hospital Service District #2

Dr. Jake Kleinmahon

Lilly Nails Of Highland Road

Alexis McIntyre

Houma Christian School

Knight's of Columbus

Limitless Church

Mr. and Mrs. Eric McMillen

New Orleans Firemen's Federal Credit Union

Girl Scouts Louisiana East

Hungry Heroes

Kona Ice

Little Caesar's

MediaBlink

Dr. Richard Gitter, Gitter Vein Institute

Hunter King

Krewe for You

Little Village

Regina Melady

Hurley Homes

Krewe of Nereids

Lucas Liu

Michele Melancon

Dylan Hymel

Krewe of Red Beans

Local Flair

Melissa O'Malley

IBERIABANK

Krewe of Terreanians

Lockheed Martin

Mercedes Benz

Iberville Chamber of Commerce - Leadership Iberville Class of 2020

Krewe of Titans

Lockport Upper Elementary School

Messina's Catering and Events

Andrea Lockwood

Steve Meyers

Nola Give

Lost Cajun

MGW King Cakes

Louie's Café

Mike Brandner Injury Attorneys

Brian W. North, Board President and CEO, OMC Westbank

Girl Scout Troop 41118 Girl Scouts- Kenner Troop Girl Scouts LA East Troop 10163

Councilwoman Jackie Gordon Grabit Food Delivery Service Grace Hebert Curtis Architects Amy Grassman Todd Graves Greater New Orleans Foundation Greenbriar Victoria Greg Celeste Gregston Mark and Annette Griffin Ashley Griffon, DDS Gris-Gris Josh Groetsch The Grove Opthamology, Orthopaedics, ENT, Physical Therapy Blaine Guillot Gumbo Krewe

14

Kelly Hand, Realtor, HomeSmart Realty South

The Love Family

ICNA Relief USA iHeart Radio IMANA Councilman Dominick Impastata - Project Serve Imprivata IMTT Infusion Plus Intl Dental Supply The Italian Barrel Jefferson Baptist Church Jefferson Chamber of Commerce Jewish Federation of NOLA

Dr. John Hamide

Jimmy John's Gourmet Sandwiches

Hancock Whitney Bank

Joe's Café

Fall 2020

Krispy Kreme Krispy Krunchy Chicken Sandra Kuehn La Bella's Catering la Madeleine French Bakery & Cafe LA State Office of Community Development LA Wireless Association

Louisiana Nursery Louisiana Pizza Kitchen Louisiana Specialty hospital Louisiana State Troopers Association

Mikes' Carpet Care Roy and Carolyn Miller Ben Mims, Careismatic Scrubs, Inkas Uniforms

New Orleans Pelicans New Orleans Saints Nicole Neyland Arul Nigam Nirvana Nola Bean Nola Crawdat Restaurant

Northern Tool + Equipment Notre Dame Homecare Cathy Nunez Gail Nunez

I am profoundly grateful for the heroic service and dedication of the Ochsner team and for the extraordinary generosity of our donors. The way that our community rallies together during times of crisis is one of the many reasons why I love Ochsner.

– Warner Thomas, President and CEO


Nunez Community College

Andrea Plouse

S & H Engine Services Inc.

Sobe Promos

Stirling Properties

Victory Church of Houma

Nutanix

Pontchartrain Partners LLC

Saba

Sunray Grill

Vida Paint

Nutrien

Popeyes Louisiana Kitchen

SABIC

Society of Pediatric Nurses, LA Chapter

Superior Contractors

Vintage Garden Kitchen

Dr. Stewart Nutting

Port Orleans Brewing Co.

Saia's Super Meat Market

Sweet and Simple

Vionics

Oak Grove Nutrition

Louisa Wittmann Post

Salesforce

Sweet Life Bakery

Aaron Vogel

Ochsner Baptist Medical Staff

The Princess Alli Foundation

Swiftships

Wafels & Dinges

Ochsner Baptist NICU Team

Print All

Sandy's Avon World In Denham Springs

Swimmin Women

Waffle House

Ochsner Home Health

Project Hope

T&M Boat Rentals, LLC

Ochsner Kenner Womens Services Staff

Prophet

Waggaman Civic Association

Ochsner Medical Center Baton Rouge Emergency Deparment Staff Ochsner Medical Complex - Iberville Emergency Deparment Staff Ochsner Psychiatry and Behavioral Health Services Olive Branch Café On The Run Option Care Health Oracle Corporation The Original Castalano's Our Lady of the Gulf Knights of Columbus Erica Ourso Owl Fun Camp OxyChem Paris Parker Salon and Spa Parkview Baptist Robotics Team - BulahBots Robotics Team

Laura Sassar Savannah Smiles

Dr. Michelle Puzdrakiewicz The Quigg Family Quiznos Raceland Lions Club Tim Radney and Paul Payne Raising Cane's Chicken Fingers Anil Raj Raw Oyster Marching Club RCI Reaching My World for King Jesus Red Bull Regal Construction Region 9 DRC Drew and Tricia Remson from America's Mortgage Resource Republican Women's Club of St. Charles Rio Fuel and Supply

Boba Partea Debbie Paschal

Riverlands Insurance

Patton's

Dr. Lauren Rivet and Ryan Rivet

Pelicans A. J. Pennison Mike Pepper Peppermill Perfomance Mortgage Dr. Amanda Perkins Stacey Perkins Perrone & Sons, Inc. Speciality Grocery Gloria Peters Peyton Manning Foundation and Drago's Seafood Restaurant

US Representative Steve Scalise Sheryl Schafer Jennifer Scharfenstein Zoe Schello Schlittz & Giggles Jessica Schmidt and David Varnado Dean Schouest Dean Schouest, with the Houma Terrebonne Civic Center Jonathan Scully with Pelican Companies of America, LLC

Michelle Ritter, Owner of Smoothie King Metairie

Peck's Seafood and The Bait Shop

Scale Workspace

See Hear Productions Seither's Wes Sellers

Kay Ross Rotech-Taylor Home Medical Round 2 Restaurant and Bar RoundTower Rouses Supermarkets

Shell Maureen B. Shelton Shift Support Shintech

Sidney D. Torres

Sisterhood St. Bernard/ Lindsay Groom Skansi Marine, LLC Ed and Heather Skiba Chris Skopec Slice Out Hunger Slim Goodies Diner

Gary Smith, State Senator

Kristine Russell, Lafourche Parish District Attorney

Victoria Smith

Plantation Management Company Plaquemine Truck Stop Playa Bowls

St Catherine's Hospice

Smoothie King SNF Flopam

Take Away Donuts Tallahassee Chan Center Liz Tardo of NOLA Home Realty Group TASC Mike Templet Terrebonne Parish Library The Dose of the Coast The Episcopal Church of the Holy Communion The Law Offices of Ossie Brown

Walk On's Bistreaux & Bar Walk-On's Sports Bistreaux & Bar Walmart Suzanne Warren Tiffany Watts Wave Nutrition Leslie Weller Westlake Chemical Plant Kathleen Whiley Marcus White

St Joseph’s Hospice

Christy Theriot with the Bayou Bandits Volleyball

St. Angela Merici School

Patrick Theriot

St. Angela Merici's St. Joseph Altar Ministry

Wendy Thibodeaux, Lafourche Parish Assessor

St. Ann Home and School Club

Brian Thomas

Gaynell Wilson

Michael Thomas

Wing Stop

Threads of Love

Winn Dixie

Three Happiness

Christian Winters, M.D.

Tiki Delivery

Patrick Winters

Tik Tok

Wolf Creek Baptist Church

Together Willow Grove

Woodmere Cafe

Harold Toscano

Woodmere café

Paula Toups

World's Finest Chocolate

Dennis Tracey

WOW

Sue Triche

WOW American Eats

Triumphant Church

Wow Café

Dr. Amy Truit

WR Grace

Tulane University

Billy Wright

Turner & Other Companies

Teri and Bubba Wyly

Twisted Burger

Yeti

U.S. Air Force

Colbie Young

Nick Underwood of NOLA Home Realty Group

Kendall Young

St. Catherine of Siena Men's Club and Mom's Co-op St. Charles Borromeo Catholic School St. Charles Parish Hospital Auxillary

St. Charles Parish Rotary, ARC and Hope Church

Derek Ruiz

Pjs Coffee

Splash Boutique

The Singleton Family

Philips Ultrasound

Pizza Platoon

Joe and Nick Spitale

St. Charles Parish Public Schools

Phillips Healthcare

Pizza Express

Joe Spitale, Owner, Advantage Medical Professional

Sign Gypsies of Baton Rouge

Ruby Slipper Restaurant

Pitstop Carwash

Susan Spicer of Rosedale Restaurant

Sign Company, Rene

Karen Phillips

Raiza Pitre with Kenner Rotary Club

Donald Spahr, Owner of Spahr's Seafood

St. Charles Parish Hospital Board

David Smith, owner of Ironman Industrial LLC

Ruth's Chris Steakhouse

Southern Sneaux

St. Bernard Volunteers/ Kathy Nunez

Roger Roussel

Piggly Wiggly

Southern Orthopaedic Specialist

St. Bernard Troop 41385

Brandon Pharr

Lisa and Ken Pickering

Southern Care Hospice

Alon and Emily Shaya

Shlosman Law Firm

Rosetti's Liquor Barrel

Sonnys BBQ

Serop's Café

Scott Robichaux, Walk On's Manager in Houma

ROOM NYC

Soka Gakkai International USA

Separator Spares

Shipley's Donuts

Ronald McDonald House Charities of South LA

Soji

St. Bernard Chamber of Commerce

Teddi Roberts

Sherry Rogin

Sofia Nola

St. Charles Parish Women's Club St. Joan of Arc St. Martin's Episcopal School Karen Stall Kim Stansbury Starbucks Stazione Deli Ursula Steib Sticks BBQ Zara Stipe

United Way of St. CharlesHoneyDoux Ursuline Academy Valero Energy Wurth Van Horn, Eric Michael Vardes Danielle Varner Lonnie and Kayla Veillon Veterans Affairs Beth Brien and Gail Viater

Wild Wood Properties Claude Williams, MD Sherwin Williams Amber Wilson

Young Leadership Council NOLA Zahn's Florist Ben Zahn, Mayor of Kenner Zea's of Kenner Dr. Curtis Zeringue with Bayou Dental Care and Mrs. Donnell Zeringue Erin Zeringue, CEO, A3 Healthcare Julia Zigman

Everyday, we work hard to earn the trust of our patients. Time and time again, our patients show us how much they believe in Ochsner. That trust is earned in every interaction by our entire team. Their effort and compassionate expertise has been amazing. Thank you for making us proud.

– Jennifer Bollinger, Senior Vice President of Consumer Strategy

o c h s n e r. o rg

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